Lakewood Hardware in Dallas
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Dallas, Dallas County, Texas, US
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Site: http://www.acehardware.com/store...
- Monday:Closed
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–6PM
- Friday:8AM–6PM
- Saturday:8AM–6PM
- Sunday:10AM–4PM
Disappointed. I checked online for the availability of the product (plastic replacement shelf sleeves) before I made a trip to this Ace hardware. Online it indicated that several were available but after I arrived neither I or the 2 associates who assisted me could locate them. I walked down every aisle in the store and was not impressed with how certain items were stocked. Messy + many bare areas. I understand the appeal if a non big box hardware store but accurate inventory, easy nventory location, and good first impressions are paramount for any business.
I do not recommend shopping here unless you only plan to shop at this store. They will not return anything unless its purchased at their physical location. All Ace website/return materials and terms and conditions says that an item can be returned to your closest store, however, Lakewood ACE does not follow that policy and said its their owners policy to not accept any returns other than what is purchased in their physical retail store. Just a very poor experience in 2020.
If you are looking for a hardware item and are unable to find it at Home Depot, Lowe’s, Elliott’s then shop here. Great brand selections but best of all, associates that know what they are talking about. This business has been in the Lakewood area for years but moved to this new location several years ago. Worth finding and a pretty neat shopping center as well.
This is a great hardware store. There are people there sometimes that know where things are located. And you can buy a 1299.00 Green egg or a pellet grill. People are very helpful to tell you were something is at without knowing where it’s actually at.Military protocol was to get directions, regardless of wether or not it was correct, just..... Because.Anyways, I’m super busy and y’all could be more helpful when anybody’s there.
Well, Im all for smaller business (even though this also is a national chain) but was shocked that a particular electrical switch was approx. 80% higher priced than the other national chain hardware store! And I dont mean $0.80 per unit more, think many $$ more. But I will say the store was nice and clean, no issues there.
Store is a little messy, but they actually have a great selection of hardware/fasteners/plumbing etc. there’s another ace just as close to me, but they don’t really seem that into actual hardware....whenever i have a project to do, this ace is my go-to. staff is friendly and helpful and allow you to shop uninterrupted.
Ace is, the helpful place now and they truly live up to this here at this location. I shop here when I can, they do close early (6pm) but I think this is probably how they are able to keep regular employees who I know by name. Everyone in the store is super friendly, knowledgeable, and ask if you need help finding something before you can ask for assistance. Not only that, they actually know their product, know where to find things quickly and will even give you great advice on how to select the right tools or even the best way to complete a home project. This is most certainly my very favorite hardware store in the greater Dallas area. Highly recommend any part time DO-IT-YOURSELFER to check with this Ace before going anywhere else!
This is the quintessential local hardware store that has everything, including wonderful service...there is always someone right there to help you. Love that theyre open on Sunday now (unlike when they were in the Lakewood shopping center). We prefer to shop local and theyre a great alternative to the big box home improvement stores.
Lakewood Hardware is okay. There are usually around six associates, ostensibly there to assist you. Once in a while they do, for example when a woman comes in. Sometimes they huddle, chat, and leave you alone. Unlike most area modern hardware stores, they dont have a selection of plants. You can get plants at the grocery store next door. But they offer a wide selection of house and garden poisons for old school gardeners. Hardware is well-stocked. Some employees are friendly. Others are passive-assistive I like that they stock root beer. The place is clean.
Ive lived in Lakewood for 25 years and Ive supported neighborhood businesses whenever I can, like Ace Hardware. But, Aces customer service especially at checkout has gone way down. The people behind the counter always seem to be put to take your money. The rude person I dealt with today at checkout brings my shopping days at ACE to an end. Ill be going to the big box store for a more pleasant checkout experience in the future!
You know how the commercial says it the place with the helpful hardware folks. That right there is truth in advertising!! I had the best experience!!! They helped me find solutions for about 6 different issues and were very patience and knowledgeable.I will be back — very happy to have found this place!!
Lakewood Hardware, an affiliate of Ace Hardware on Gaston is a great little neighborhood hardware store. We pop in and out of there all the time to pick up Hardware, tools, Lumber, and plants for our do-it-yourself projects. Its close, convenient, and the staff is always friendly and helpful. Right now its spring at Lakewood Hardware as is evident by the colorful displays of lawn chairs, bags of potting soil, and tomato cages in front of the store. They have everything you need to keep your yard and your home looking great all summer long.
Skip the trip to home depot and Lowes, this place has the customer service you want and crave. Youre gonna pay maybe a couple bucks more total but you wont have to chase down some overworked, undertrained minimum wage slave whos gonna look at you like you just made up a word when you ask wheres the spackle? Super knowledgeable, friendly staff here will answer your questions, make sure youre taken care of, and leave you alone if you just wanna browse. This is your dads hardware store, and theyve got everything you need. Extra thanks to the awesome guy who helped me pick out some new drill bits but also dropped some free knowledge about rewiring my lamps today. Dont bother going anywhere else. Ace is the place.
Horrific!!! Two male employees tried to belittle me for looking for potting soil. They kept on about the wrong time of year and kept on about how I should learn how to take care of plants. All of this was unsolicited. I grow plants that most people cant grow. I have two green thumbs. U did not need two jerk no it alls who actually no nothing trying to educate me. They were a joke!!
Everytime I go here to get a key made it always takes 4 ever and only 50% of the keys even work. That sucks to pay for keys that dont work and to have to go somewhere else that I should have went to the first time to get my keys made and pay again. Avoid this ace. It will wind up costing you double in the long run.
Lakewood Hardware is a traditional full service hardware store. They have a complete selection of lawn and garden, painting, chain, and pretty much anything else you can think of thats hardware.their selection is as good as Home Depot, and much more convenient to access.
Total reviews rating 4.4
182 Reviews for Lakewood Hardware 2023:
Review №1
2022-05-12Great store! I was very impressed with the screws and hardware section. I only needed four metal self tapping screws, so I got 6! Normally I have to buy a whole box and just leave it at the clients location. I dont need that many screws in my house or truck. The rest of the store is well organized, plenty of people to help.
Review №2
2022-05-21Theres a dude here whos name I forget only because Ive been out of the country for two weeks. Hes talk and hes got busy hair and he always helps me match up different size screws and things. Hes extremely helpful and deserves a raise and promotion. Hes always been spot on with his matching abilities. Next time I go Im going to get his name again and try to repost. He deserves credit for being extremely helpful, attentive and knowledgeable.
Review №3
2022-03-17The man with the cane. He helped me last time I came also. I appreciate him because he came to me , mix my paint up , took my old can away so I would not be burden with it any more. Gave me a stirring stick ,& something I had always wanted to know what was and I kept at my house just because it looked important. A paint can opener. The man is one of the harder working person at the store. I use to work for a lady with a cane and she may as well beat me with it after it was all said and done so the fact that this young man helped me again shows me people are still good . although just had the worst experience in my life with some one with the cane some one at this store made my day. I didn’t get his name but he has helped me with canary yellow paint two times.
Review №4
2022-03-07Super helpful, knowledgeable employees. However, their selection is limited on a lot of items and they are often out of stock on common items (even before pandemic related supply chain issues).
Review №5
2022-02-11Very helpful staff, they have a very organized and clean store. They make process of buying any items I need for work a breeze.
Review №6
2022-01-11Very good store..may not be very big..but the staff are ever so helpful.!! I got what I needed with staff help within 5mins if going in to the store. Will be going in again.
Review №7
2022-05-11Love this store, Employees are the best their customer service excellence
Review №8
2022-06-15Thanks to the lil Ese... He always a great help .
Review №9
2021-07-29Ace is a great neighborhood place to get things quickly. Their staff is friendly, knowledgeable, and very helpful. I can always get in and out with the things I need and confidence it will work.
Review №10
2020-02-09Great service as always, and a stunning selection of materials. This is head-and-shoulders above the big box hardware stores when it comes to knowledgeable employees. Prices are good, and the service cant be beat.Ive been using this hardware store for almost 40 years, and Ive never been disappointed. Well, except when the greedy landlords at Lakewood forced their move. This new store though, is much better for parking, and a much nicer building.Its Lakewood Shopping Centers loss I havent been to any business in there since the hardware store moved, and I used to visit several of them every time I stopped by. Drive the extra mile or two and see what happens when a great store becomes even better.