Life Storage - McKinney in Mckinney
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Mckinney, Collin County, Texas, US
Site: https://www.lifestorage.com/stor...
- Monday:9:30AM–6PM
- Tuesday:Closed
- Wednesday:9:30AM–6PM
- Thursday:Closed
- Friday:9:30AM–6PM
- Saturday:8:30AM–5PM
- Sunday:Closed
Life Storage - McKinney in other cities:
Super awesome customer service :) 10/10 recommend. Justin was super helpful after We needed to get into our storage unit after we lost our keys. Thanks again justin, really appreciate it!!
I was moving here from out of state and needed a storage unit same day. They set me up fast and my storage was waiting for me when I arrived! One less thing to worry about. Everyone was kind and helpful and made my experience great!!
Justin at life storage on Alma road in McKinney gives a friendly caring touch for his customers. Hes a pleasure to work with and helps you to get what you need in a storage unit. The complex is clean and you know your items are safe there.
Rita is a fantastic manager. Her customer service is second to none. We moved across the country and she helped us arrange storage, figure out what units we needed, and how to reserve them. She was very responsive and very polite! All Texans should aspire to the courtesy, professionalism, and care shown by Rita. I would recommend this location to others, and Im glad I used this facility.
Rita Vinson is fantastic with her customer service she is such a big help!! She was very polite!! She had everything done in a quick and timely manner! In my opinion she’s one of the best people that I have met for the storage facility job. I will be recommending people too go too life storage more often now! Thank you Rita Vinson
Kristoff is awesome. The facilities are clean and the entire process was easy.
Excellent service. Everything ready ahead of time
This storage facility is well-maintained and always clean. Jim Anderson (Store Manager) is a super-nice (and funny!) guy, always keeping the property tidy and knowing his customers. Weve used this facility for years and have never once had a complaint. In short, I highly recommend them.
I had to do a long distance move from MA and prepare my movers to unload at Life Storage facility. The staff at Life Storage took care of me over the phone, and were a great help to the movers when they arrived. I would recommend them 100 times over!!
We have been a customer of Life Storage for two plus years. The storage facility is always extremely clean, price is comparable & better than most in the area. The staff is very helpful & customer focused...especially Jim Anderson, Alma site manager! We highly recommend!
Total reviews rating 4.8
96 Reviews for Life Storage - McKinney 2023:
Review №1
2022-07-22In the process of moving and need somewhere to store my belongings in this Texas heat. Kristoff made sure I had all my bases covered when it came to storing in non-climate controlled units. Service was quick and courteous!
Review №2
2022-06-13Weve had 7 units here for around 5 years. Employees here r sonetimes good, but mostly bad. I had one call the police on me because i didnt accept her being rude and videotaping me. While we are trying to close out 1 unit, we are no longer allowed to use the dumpsters that we were allowed to use the whole time. 7 units, 5 years and i cant throw away 10 broken down boxes. Rent goes up constantly. It is now around 430/month. So 7 units *430 a month*12 months*5 years= $180,600 to them and i cant throw away 10 broken down boxes. Stay away from this place from a 5 year veteran of the facility. At one point the gate was broken and it took them 6 months to fix it. There were always shady people coming in that didnt have units. We had a sprinkler leak in our unit and they started asking me for my insurance to fix thier sprinkler leak. We also had rats in our units numerous times.
Review №3
2022-08-08Kristoff promptly called me back after submitting my interest on line. When I arrived he was quick with the tour and getting me signed up, he advised on how to care for my items in storage and what should be avoided in storage .
Review №4
2022-02-22Easy online set up - only needed a small space for a few months. Very clean and fresh interior storage space - lobby also very neat and clean kept. Not sure who the gentleman was who helped me close my account - but he saw I was waiting outside and he let me in the store a few minutes before he was suppose to open - customer service was excellent. Thank yall for a great experience overall. Highly recommend.
Review №5
2022-04-29Gina was awesome at helping me get set up with a unit at a great price. Highly recommend this facility.Great price & great location.
Review №6
2021-05-13Rita is extremely helpful, kind, understanding and informative. She is very patient and attentive. Other staff is also incredibly friendly and helpful. This is my first time commercially renting a storage unit which I found to be very clean and safe and organized. Great customer experience so far..Can’t beat the prices anywhere near by.
Review №7
2021-09-17I highly recommend using this facility on Alma for all of your storage needs and asking for Justin when you arrive. Justin was extremely helpful in clearly presenting all units and pricing and even helped guide me into a storage unit as I was parking a vehicle to be stored. He was friendly, courteous and offered voluntarily to help in any way he could. Thank you to Justin and Life Storage on Alma for all of your help.
Review №8
2021-08-13We have been customers of Life Storage on Alma Road in McKinney for many years. Our belongings have always been safe and secure. Justin and his staff are such a pleasure to work with and they make storing your stuff a breeze! Thank you, Justin and staff, for making that part of our lives worry-free!
Review №9
2021-07-16I have had my things in this storage location for the past 3 years and it was great back then. They’ve since come under new ownership/management. I’m not sure which. My husband went to remove some of our things recently and spoke with an employee who let him know that the air conditioner has been broken for a while and the owners refuse to fix it, thus rendering our “climate controlled” unit that we’ve been paying for, useless. There is also water damage inside our unit that has ruined some things due to a roof leak when it rains that this employee also said the new owners refuse to fix. It is now humid inside our unit and we have wood furniture that is becoming warped because of this. What blows my mind is the fact that the new owners are taking advantage and RAISING RATES every other month for “rising costs” blah blah blah knowing these issues are happening and that they’re intentionally screwing people because who goes to their storage unit frequently enough to see this? This is not as important but it’s still ridiculous. They removed the dumpsters so tenants cannot use them because of cost savings as well. When you cut corners and raise prices, complaints will start to roll in and I’m certain I won’t be the last.If I were you I’d go somewhere else!Edited to say: the old managers (Jim and Caroline?) are (if they’re still there) wonderful people who are so kind. So this review does not apply to them.
Review №10
2021-08-05Justin and His Team at Life storage are sooo All that!!!!!. As a Customer of Life Storage, the Professionalism and Customer Service provided by this storage facility is Awesome. Its clean and its Safe!.... If you want your Belongings to be stored anywhere, store them at Life Storage! On Alma! After all it is our Life belongings that are being taken care of. Once again, Great Job Team and Manager Justin!