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Market Basket in Beaumont

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Phone: +1 409-833-1498
Site: https://www.marketbasketfoods.com/
Opening hours
  • Monday:6AM–10PM
  • Tuesday:6AM–10PM
  • Wednesday:6AM–10PM
  • Thursday:6AM–10PM
  • Friday:6AM–10PM
  • Saturday:6AM–10PM
  • Sunday:7AM–10PM
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Total reviews rating 4.3

199 Reviews for Market Basket 2023:

Review №1

2022-06-27

I had gotten some meatballs on Saturday and while their was no evidence they werent in good condition, when I opened the package Sunday to prepare dinner the fun enzymes had begun gardening in the package. (They are prepackaged so no fault at the store as they could not have known either). So I walked into the store with the package of my sons favorite meatballs and was greeted by a manager upon entry to saw them and let me just exchange them. It might not seem like much to everyone, but that kind of customer service is worth the time to appreciate! Thank you, Market Basket!

Review №2

2022-02-17

Its hard to find an employee that likes their job in this store. I have literally walked to the store and heard people talking about quitting. The bag boy on my last visit had just been hired and was telling the cashier he hated his job. that was evident by the way he bagged my groceries. this is my main complaint with this store.. no one seems actually want to work there and the baggers have no idea how to do their job and never have. I assume they must work on teaching this but it never sinks in because Ive been coming to the store for years and they literally have zero idea how to bag. considering its super easy and most adults started out back in groceries, its like what is the problem? do we need to send these kids back to 4th grade?! insane.

Review №3

2022-02-15

Young lady at the courtesy booth along with the stores white shirt manager earned this ghost star all by themselves. The blue shirt at the register was outright and unapologetically discriminatory against myself and my party by claiming that she ALWAYS asks for an i.d. when one is paying with a DEBIT card(pin needed mind you), and that CLEARLY was NOT the case. When I asked her why my last months receipt stapled to my bill has 3955 PHELAN ON IT, and I didnt have to present an i.d., her response was, Im here every day and I dont know you... thaaaaat is very possible, as shes not the only one working the booth. This was proven as when I walked up she and another very nice young lady were standing there. Her statement obviously didnt answer my question, but what was telling was that she refused to look at the receipt in question! The store manager, whom was no better, never asked her why that happened, but instead laughed and stated, shes here everyday.... neither would he look at my receipt. Why? Not a good look for a store I have shopped at since I was a little girl. Mr. Crump, Mr. Hargraves, Mr. Steve, Mr Mike... managers from Beaumont, to port acres, to groves, to bridge city/ orange... I know them ALL. Ms Granger (retired courtesy booth on 11th Beaumont... dear friend), Beth (over 5yr tenure in bakery 11th st Beaumont... mom). I have NEVER experienced such blatant outright discrimination from a market basket employee OR SUCH UNPROFESSIONALISM AND ENABLING BEHAVIOR from a white shirt in all my years! I will NOT stop patronizing market basket, but I WILL stop patronizing THAT particular market basket. I trust that their district manager will be able to get to the bottom of this situation... hopefully, the courtesy both employee will be terminated. Im sorry, but as a state employee... I will NEVER let my personal preference hinder my job performance nor will I ever put myself in a position for someone to think I make professional decisions based on personal ideals. UPDATE 2/11/22: I SPOKE TO A VERY NICE, VERY APOLOGETIC GENERAL/ DISTRICT SUPERVISOR BY THE NAME OF MR. HEBERT AND HE ASSURED ME THAT THAT SITUATION WOULD NOT HAPPEN AGAIN. HE SAID THEY HAVE TAKEN PROPER MEASURES VIA A MEETING WHERE EMPLOYEES WERE NOTIFIED THAT UNLESS THERE IS SUSPICIOUS BEHAVIOR WITH ACCOUNTS, WHEN ONE IS PAYING A BILL WITH A DEBIT CARD, ALL THAT IS REQUIRED IS THE PIN NUMBER(exactly what I stated) AND THAT THE YOUNG LADY HAD BEEN DOING IT WRONG. I APPRECIATE HIM SO VERY MUCH FOR TAKING THE TIME TO NOT ONLY CALL ME BACK BUT TO EXPLAIN THE MEASURES TAKEN TO AVOID SUCH SITUATIONS GOING FORWARD! THANK YOU, MR HEBERT. I am now confident that next month will be a much better experience. UPDATE: IVE ADDED STARS BECAUSE THE OWNER CARED ENOUGH TO RESPOND, AND AS A LOYAL CONSUMER, THAT IS VERY IMPORTANT TO ME! Hopefully, the workers still follow through the next time im patronizing this business.

Review №4

2022-03-10

I love this store. The staff know me and my husband and are are always kind and helpful. I feel safe at Market Basket.

Review №5

2021-07-22

Staff not friendly. Walked up to meat department for boudin. Employee walked off and I know he seen my walking towards him had the ring the bell the very second he walked to the back not very caring to people with disabilities. Emotional support animal will be distracted from training

Review №6

2021-10-19

Theyre always friendly & helpful. Treat all the customers with respect. Im thankful that.. Over the years theyve kept the same pharmacy, regardless of the stores name. Its a good alternative to the huge stores & crowds!

Review №7

2018-04-08

Friendly people, fast service. Less crowded than the other grocery stores. Management is helpful and considerate of shoppers needs. Cashiers are friendly. There are usually employees around if you need help finding something. Aisles are wide and clearly marked.

Review №8

2018-01-15

Great meat department and deli. Exceptionally great produce department as well.My only complaint with Market Basket is they are so much more expensive than other grocery stores. This may be why they are never busy.The interior is very clean and extremely orderly. All of the merchandise is nicely displayed.

Review №9

2017-08-02

They have let thus very nice store go to pot. The floors need replacing or cleaned. The employees now are not as friendly as they used to be. The new products arent worth it, Id rather buy name brand, not that there are much of those anymore. I have shopped with MB for 46 years, and the only reason I still go there now is to run in and pick up a couple of things since its so close. Also all the new managers are about as friendly as a stump.

Review №10

2020-05-03

Best Market Basket in area. I recommend their deli. The menu basically stays the same but they change their specials daily. One of the best locations to get gumbo on any day of the week.The meat market smokes their own sausage, pork, tasso, chicken, and boudin daily. The butchers are also there daily. They have their own in house coffee bar with free wifi for customers. The bakery will also custom make items for you. The staff is friendly and the managers are right there ready to assist you as well.

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