Mr. Duct Cleaner in Allen
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Location on the map
Allen, Collin County, Texas, US
Site: http://mrductcleaner.com/
- Monday:Closed
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–6PM
- Friday:8AM–6PM
- Saturday:8AM–12PM
- Sunday:Closed
Jason, Noah, Wyatt and Shaquille came today to service and clean the HVAC system.They are a wonderful team! They are respectful, honest, professional and very knowledgeable. They laid plastic over the hardwood floors (which I greatly appreciated) and some of our belongings, they were constantly cleaning up and vacuuming the floors as they went along. Jason suggested a different size filter and after agreeing on the idea he went to get one!!! He used his time to go get us one, that’s over and beyond! We highly recommend Mr. Duct Cleaner!⭐️⭐️⭐️⭐️⭐️
Wyatt and Shaquille were absolutely fantastic! These young men were prompt, extremely polite, and very thorough with their work. They cleaned up really well after they were finished, too. Thank you, guys! We will be calling again when it’s time for another duct cleaning.
Jason, Eric and team were professional, friendly and xtremely efficient!
Alex and Nick were on time and they took extra caution in our new home with their massive equipment. Alex also notified us of a ductwork error that needed attention.
We had an excellent experience with Mr. Duct Cleaner. From the very first call through the entire booking and service process they gave the highest level of customer service we could expect. They did everything right and with courtesy. They matched the quote we had from a competitor and scheduled the service quickly. They were respectful of our house and helpful with other things - pointing out a potential problem with our water heater. I can’t recommend them highly enough - you should not use anyone else.
Rude customer service! Lady told me I was being argumentative when I was simply asking questions to get clarification of the exact service provided for the quoted price, and if the price would change if some of the services are not necessary.For instance, the vent covers do NOT exist, because I’m replacing with new vents. The quoted service was for cleaning the ducts/unit, and removal, cleaning, and reinstallation of the vents.So I asked, if there are no vents, will the price change? The lady immediately went into a storybook description of the cleaning details. I told her I just want to know the price to clean the ducts. She again went into a long story of unnecessary information without answering the question. So when I asked for a third time about a price for the only service I need, she then told me that they might not be the company for me and that I’m being argumentative!Wow! I was shocked. Who says that to a completely calm customer simply asking questions? This lady needs to get a clue on how to talk to a customer.So long story short, you get a quote for what the service they want to provide, regardless of what you actually want or need, and you can take it or leave it.For heaven sake don’t ask and questions because you won’t get a straight answer. Dealing with this lady was like talking to a shady car salesman. They just want your money.
Eric & his team were very respectful, on time and informative.Thank you guys!
Very professional and expeditious. Would recommend!
Jason & his crew of 4 came on time & cleaned 19 vent covers & air ducts plus cleaned 2 furnaces. They laid floor covers throughout the house, brought in equipment & were very careful with all furniture & accessories. The house is 24 years old & doubt they had ever been cleaned, very gross. They also took before/after photos.
Jason did an amazing job cleaning our ducts, dryer vents, evaporator coils, blower fan and other ducts. They were very professional, left the place very clean, no debris. The young man working with them although new has amazing work ethics and is one hard working guy, overall their team of 3 people finished my 3 story house efficiently and did a wonderful job!
Very professional and explained the process well. Would highly recommend!
We recently used this company to clean our ducts. We were so impressed. I had gotten a quote from another company in the area, but Mr. Duct Cleaners price was better. In addition, when you call them and hire them, that is who you are dealing with. When I called the other company an unmarked old van showed up and their shirts had a different name than the company I called. Come to find out, many of these companies hired other companies as contract labor, saving them money on payroll taxes and such. This made me uncomfortable. When I called Mr. Duct Cleaner the owner called me back. His guys were punctual and did not try and up-sale. Their price was very fair and they did a fantastic job. They take videos and pictures so you can see the before and afters. I can not recommend this company enough. We have a real estate team and I have shared their information with all of our agents. Call them. You wont be disappointed.
The staff that came out were so professional and did an amazing job. They were right on time and responsive. We had our ducts cleaned out and are extremely satisfied with the work they did.
Would highly recommend Mr. Duct Cleaner. Did a great job on air ducts and dryer vent for us. Was nice to see a company that cares and honest. Very impressed when they cleaned up so well when they where done. This made a huge difference with the dust in our 3 year old house. Lots of construction dust left behind from our builder. Less dusting need after this is was done. Which meant happy wife happy life. Thank you for a great job done.
Mr Duct Cleaner did a fantastic job cleaning my ducts. I would recommend them to anyone.
Mr. Duct Cleaner were timely and professional. I would recommended to anyone.
Guys were on time and very professional. Took care of everything needed, I will definitely recommend them to others and if I need further services, I will for sure contact them. Excellent job!
Caution!! Jason who was the product manager came out and assessed our air vents and ac system in the attic. He then told us we had mold on our coils up in the attic and needed to have them sealed along with ducts being cleaned. I had my a/c guy come out to just double check to make sure this was correct and he found “NO Mold” anywhere in our system. I tried to reach back out to Jason and he never responded. I am very very disappointed with this company. Make sure if you have them do an assessment that they show proof of their findings.
Excellent customer service. The arrived on time, were courteous and went right to work. They cleaned all of the ducts and the dryer vent, which has improved the air quality of our home and has made the dry more efficient. There was no mess to clean up after they left. I recommend them to all of my friends.
Efficient, On Time, Accountable, AffordableI spoke to Les at Mr Duct Cleaner and let him know my issues over the phone and he provided a quote for the work that needed to be done. We had some mold in two of our vents and wanted to get the system clean. He provided a reasonable quote and set up a time to get the work done. The crew came in and did an efficient job and now we are mold free. If we ever have any issues or need ac duct line work and cleaning needed we will be coming back. Thanks
I Had my air ducts cleaned by Mr.Duct cleaner and what a professional crew they have. They showed up on time and did an outstanding job. I would recommend these guys to anyone interested in having there air ducts cleaned! they also did my dryer vent.
The process of contacting Mr. Duct Cleaner, obtaining pricing, setting the appt and getting the work completed in a timely and professional manner was outstanding.The care they took in my home was what should be expected.The price quoted was the final price. The crew chief made no attempt to up sell me or imply that my service was a basic pkg that should be upgraded.I will definitely use them again.
We were having a new AC/Heat system installed in our house which is ~2000sq.ft, and we wanted to have the ducts inspected/cleaned since wed never done it since moving in 4 years ago. We had one contractor come out and say it would be $2000 +tax (!!!) to clean the ducts, and treat the mold (at $150-200 per duct). Then I called Les at Mr. Duct Cleaner, and he told me right on the phone their fee per duct, and that they include the mold/mildew killer as part of the service. Short story = $450 for the whole duct system cleaning with Mr. Duct Cleaner.The guys came to our house on a Saturday, had the job done in ~2.5 hours, were very courteous, and cleaned up EVERYTHING. I am very satisfied, our heat is blowing better than ever through the house (cold rooms are now warm!), and for a very reasonable price.
Mr. Duct Cleaner is an amazing company. Employees are punctual, efficient and the services offered are very affordable. Great company to work with and recommend them to anyone in need of their services.
Wonderful, efficient service ! We could not have asked for a better experience. Les was here within 30 minutes of calling him to clean out the dryer vent. I really appreciated the flat fee so we knew exactly what to expect. They are definitely on our list of go tos for any type of vent cleaning.
Jason and his teammate were amazing!!! Very flexible with the homeowners needs and requests!!! I was very impressed by how time efficient and tidy they were! I will use them time and time again! Les is also so helpful and super sweet! Thanks again!
I had North Texas Duct Cleaning to my house last week to clean my furnace and vacuum the ducts - 30 year old home, they had never been cleaned. They showed up ON TIME, were very professional and knowledgeable, and did a great job. The lead tech explained what they were going to do, and he gave me periodic updates on how the job was going and how my furnace looked, even called me over to show me some slight rust in the furnace - but told me it wasnt a serious issue. No surprises when I got the bill!!! I had scheduled a different company two weeks ago, but when they got here the quote was TWICE AS HIGH as what they quoted over the phone. I sent them away and called NTDC. I strongly suggest you do the same.
Incredibly professional, quick, cleaned up after themselves, and the cost was lowered after they realized there wasn’t as much cleaning to do as expected! Highly recommend! Thanks guys
We could not be more pleased with the service we received. On time, texts before and after, friendly, professional, courteous, priced fair, thorough.
We found all safe through a friend that used them. We found droppings in our attic. Larry Did an inspection, placed some traps and sprayed. He is very thorough and helpful for a very fair price. Well done.
This company is amazing. The vendor/customer experience was top notch from start to finish. Very professional in all aspects. Mr. Duct Cleaner is definitely a go-to vendor.
The 3 representatives arrived 1.5 hours late, which was fine on its own because they let me know they would be a little late. Then they walked in with no protective foot covering, talking in depth to one another about the previous job and the excessive mold. Im left to wonder, are they dragging mold all over my home? Then before they left, the leader told me he would put everything back as it was before they started. That never happened. They were so concerned with leaving and money collection, that they left furniture in random spots all over my home. I feel as though I did not receive the quality services I was promised and paid for and at this point, would not recommend the service to anyone. After reaching out to the owner, he dismissively stated that they usually dont do these things.
Jason and his crew juat came out and did an amazing job! They were very professional and took the time to explain everything! I would recommend them and will be using them again in the future!
Very professional and fairly priced. Spoke with the owner who was more than helpful. Guys who came out were very personable and worked hard on a tough job. Ours was difficult since we recently had a remodel.
Alex & his crew did a fantastic job. 💯 recommend.
Best service and crew. Polite, professional and prompt! I highly recommend Mr. Duct Cleaner. Give them a call. You will be very pleased from start to finish.
Alex/ Nick nd Brandon did an excellent job. Very personable and efficient !
They came out to clean my lint trap because my dryer wasnt drying properly. They did what was needed, and my dryer it working great now. When I need more duct work, I will be contacting them first.
Very professional and great value for the work done.
Amazing customer service. Fast response time and Extremely clean. We used Mr. Duct cleaner for an air conditioning replacement and they were amazing!
Working with Les and the guys at Mr Duct Cleaner has been a great experience. Thank you! I’ll be sending many more clients your way!
I worked with this company on a pro bono project for a local family who 2 year old son had cancer and was coming home from the hospital. They were on time and did an awesome job there now my go to duct cleaners for all of my customers.
Very professional & thorough crew! Thank you so much 😊 for the prompt service they were in and out of the whole house within an hours time & they clean up after themselves... very respectful!
Great, fast and friendly service! Could not have been more pleased with my experience. I will use them on all my AC and dryer vent work going forward.
The guys were friendly, respectful, and efficient. I noticed a huge difference after they cleaned the ductwork!
Professional and courteous team performed excellent work at a very fair price. Addressed all concerns and questions. Will use again when needed and I highly recommend!
Chuck and Chris did an excelent, professional job on our duct cleaning! I would recommend them and Mr. Duct Cleaner very highly!
I work in the property damage restoration industry and refer Mr. Duct Cleaner to my clients. They are always professional, knowledgeable and helpful.
This is an awesome company. Great service and respectful workers. If you need a/c service or your ducts cleaned this is the company.
Les and his team are great to work with!!! They are all very professional, polite and do whatever is necessary to get the job done right.
The service team was efficient and organized. They were professional in communication and clean with their work.
Very clean and professional. Ill definitely use them again!
Same day service! Techs were very nice and explained what was needed and went above and veyond to make sure I was satisfied before they left!
Had duct work cleaned. Great, quality and efficient service and friendly staff. Would absolutely recommend!
I would recommend them to anyone who needs their ducts and home unit cleaned. They were very professional throughout the entire process.
They were great, very professional young men!
I highly recommend this company. The guys are great, ethical and honest. The work quality is fantastic.
I spent $520 for cleaning my AC and duct. After 3 days later, the smell come out again and this company does not want to refund my money. Very very sad....
2nd time used excellent work cleanup perfect. Chuck ie Jason and crew were perfect
They were right on time and the service was excellent. Will definitely be using them again!
Very good experience
Think this is not Good
They did exactly what they said they would do. Very professional crew
Very professional! They did a great job with amazing value !
Great work done. Explained the process and did a very thorough job. Thanks
Great Job!
Always does an amazing job!!!
The technicians proceeded very careful and efficient.
Very courteous, thorough, affordable, and professional.
Great work and friendly service
Very professional!
The individuals working for this company are so kind. From Lynne doing scheduling, to the two gentleman who showed up and worked efficiently, I would definitely recommend their services and will use them again. We just moved into our home and had a few things that needed immediate attention. I ran into their expert Chris in the Home Depot parking lot, and on the spot asked them about their services and if they could do it *same day*. They did and I am so thankful for their responsiveness.
I have used Mr. Duct Cleaner at 3 different houses over the years. Always great to deal with, honest and high quality!
Total reviews rating 4.7
83 Reviews for Mr. Duct Cleaner 2023:
Review №1
2022-09-12The Mr. Duct Cleaner guys were on time, very professional and super kind. Not only did they do an amazing job cleaning the ac ducts, all the vents in the house and my dryer vent, they cleaned up after! Awesome job! Fabulous customer service! Thank you so much 5 stars all the way!
Review №2
2022-04-28I called Mr. Duct Cleaner based on customer reviews. Alex and his crew were professional and efficient in getting the job done timely. They were very careful when they had to move furniture and did an excellent job of cleaning up. Would definitely recommend!
Review №3
2022-08-03Really professional from the beginning to end of contract. Patient to work with my schedule, updated the contract real time to adjust for unnecessary cleaning to already good areas. Laborers where on time!!!!!! Thats really important to my wife and I. They where also very polite and professional even with dealing with the heat of today. My only comment for improvement would be for the laborers to turn off all lights that they turned on when complete with that area. Everything else was outstanding service. 100% worth me reaching out to family and friends for future business. Andrew M.
Review №4
2022-06-25This company was sent to do my duct work by my A/C company (a company I really respect), and I can see why they use this company. Chris and Eric arrived on time, they explained the entire process, they did all the necessary prep work, they completed the job thoroughly, and they did an exceptional job of cleaning up. I would highly recommend them!
Review №5
2022-08-15The young men greeted me at the door and introduced themselves. (Chris?) on time, professional, used drop cloths everywhere and cleaned up after themselves. It was spotless when they left. IWould highly recommend this company!
Review №6
2022-05-27We are extremely happy with the job they did today! Very professional, very pleasant! Immaculate job! If you have a need for HVAC you will not be disappointed hiring this company!!💫
Review №7
2022-07-06Very, very polite and respectful. Informative updates. All businesses should model their service levels after Mr Duct Cleaner. Highly highly recommend!!
Review №8
2022-04-20Mr. Duct Cleaner is simply the best. If you want a no headache, perfect service, they are your people! If I could give 10 stars, I would!
Review №9
2021-09-13I was notified of who was coming and when. Then that they were on their way. Ran a little late but it was Monday morning. Did a good job and cleaned up after themselves in the house. Very helpful and polite. Considerate of me and my house. Did forget some of their equipment and I had to call to tell them to come back. Be aware that they ask for a tip when you pay the bill. I gave them one but only because it would have been very awkward to refuse. I dont think that I should have to tip this type of worker for this type of work. The guy even told me in the course of the day that he made good money.
Review №10
2021-10-29Fantastic experience. Jason, Wyatt and Eric were all amazing. We are very satisfied with the job they did. We will be using Mr. Duct Cleaner for future services and highly recommend them to others.