Delivery
Yes
MusicMasters Piano Showroom in Austin
Categories
Location on the map
Austin, Travis County, Texas, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Same-day delivery
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Assembly service
Yes
Repair services
Yes
Service guarantee
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 512-301-3503
Site: http://musicmasterspianoshowroom...
Site: http://musicmasterspianoshowroom...
Opening hours
- Monday:11AM–6PM
- Tuesday:11AM–6PM
- Wednesday:11AM–6PM
- Thursday:11AM–6PM
- Friday:11AM–6PM
- Saturday:10AM–6PM
- Sunday:Closed
Comments (100)
Brian Henselman is a first rate piano tuner. He is the only tuner that I will use with my piano. His knowledge and abilities engender confidence and the results are always the best. I’m sure that Brian brings the same degree of excellence and experience to his piano sales. I would not hesitate to shop with Music Masters when making a lifetime purchase like a piano. I wholeheartedly recommend Brian Henselman and Music Masters for your piano needs.
Brian has supplied our music school (Orpheus Academy of Music) with nine pianos and he has been our exclusive piano technician for over a decade. During that time, and through all of those transactions, he has provided the most amazing service, great advice, and superb value. I recommend Music Masters to all of our students and friends and cannot say enough good things about this business!
Brian is incredibly knowledgeable and passionate about pianos. I learned so much from him as we tried out many different pianos during our several hour private appointment at his showroom. He patiently guides his clients to discover the right piano for their needs rather than sell them a piano. Also, a relationship with Brian only just begins with the piano purchase as is also a highly trained technician/tuner and will be there to help maintain your piano. Thank you, Brian and team!
We bought our piano form Music Masters several years ago and have been extremely satisfied with the piano and with Brian. Brian shares his extensive knowledge of pianos and then allows you to make the right personal choice for your situation. He is a terrific professional educator and continues shares information as he tune/services your piano over time. I cant think of anyone I would rather do business with.
I dont make big purchases lightly. After searching Austin stores (Steinway, Capital Music store, Craigslist, private sellers) for 6 months, I found and bought a Yamaha grand here. Heres why.This is a family business. It was immediately obvious once I came here and talked with the family who runs the place. Brian is down to earth, knowledgeable, and friendly. He plays, teaches, tunes, and sells pianos and knows what hes talking about. I felt like I was talking with a friend who happens to have a piano for sale, rather than some paid salesperson who is only there to collect a paycheck. And I know if something was to go wrong, itd be made right. I didnt get that feeling elsewhere.But really, I bought a piano here because of the warranty, service, and price. My piano was delivered, warrantied, and tuned by Brian. All with exceptional results. Yes, I couldve found a cheaper piano via private sellers, but Id have no guarantee of its function. I waited 3 months (and a tuning) after the purchase to reflect before writing this review, and my feelings have not changed.This showroom is a bit further out of Austin. I came here last in my search because I live north, and there were so many closer piano shops. But Im glad I did. You dont know whats a good store until youve seen others.Recommended.
Brian has been my son Jeremys piano teacher for more than one year, and lately is my 6-year-old daughters piano. He is great with the beginner kids and have a good approach to lead the kids into the piano world and make kids engaged and making progress. Mr. Brian is not that kind of teacher who only focuses on fun, which was my sons first teacher. He does focus on what kids are supposed to learn the piano in the right way. He is encouraging and also is strict. I do believe learning from Mr. Brian will benefit the piano learning experience tremendously.
Brian communicated well and effectively, and he worked very efficiently. I would absolutely call him back again to tune our Steinways!
This is the ONLY place to buy a piano in Austin. Brian is an expert, honest, and will work with you. His prices are reasonable and fair. He is the person I trust to get me the right piano and provide needed service to get the touch and sound just right. He responds quickly to emails and answers any question I have. If you want a piano, this is the place to go.
I bought my son a Piano from MusicMasters for his new home in Austin. He has played since he was 4 years old and I have always made sure he has the best to play on. Now at 30 he is still my little boy playing for me. MusicMasters found the perfect quality instrument to fit the area and my sons playing level. Their experience showed me there is an art to buying the right piano. We will be back for the grand when he gets a bigger house. Thank You for a wonderful experience, Jeff Joachim / Houston, Texas
I bought my mint condition Yamaha U3 from Brian in the late 2000s and have loved it from day one. Also Brian is a skilled tuner, and I have used his services in this regard several times since I bought the instrument from him.
David was responsive, timely, professional, and talented! Highly recommended! We will be using him ongoing to keep our piano in tune!
Brian and Jeannie are incredible people! Though Ive never taken lessons from them (yet) I have had the opportunity to work in their home while they conduct lessons, giving their students unique attention, support and encouragement; its obvious how they have been able to be successful. Anyone can feel comfortable and confident learning from the masters!
Thank you Brian for the excellence service when we bought the piano from you. If anyone is looking to buy a piano, I highly recommend MusicMasters Piano Showroom in Austin. You will not be disappointed.
Amazing showroom, amazing sales, & amazing service.Almost never in my life have I been completely satisfied with a retail purchase. My sales experience with Brian actually surpassed all my expectations as he was able to guide me to the perfect piano within my price range. Also, the insight Brian offered me into the world of piano manufacturing was extremely detailed & highly educational. Needless to say, I am completely satisfied with my purchase from Music Masters.As a professional pianist & piano teacher, I always recommend Brian & Music Masters when speaking with my students & colleagues needing a piano or service. I will continue to do business with him in the future, without question.
My express thanks to Brian for his patience and expertise in having me try out so many pianos in my search for the right one for me. As he developed a feel for what I was looking for -- quality and price -- we narrowed my pick to two instruments. The final choice has proved to be a blessing to me, particularly in this pandemic period. So happy with the performance and looks. First class treatment.
The Music Masters experience was delightful from beginning to the end. Brian is the consummate professional and a true master at his craft. We went to his store to get my 4 year old son his first piano. Brian made us feel at ease with our purchase and educated us on what we needed for a budding piano student. I heartily recommend Music Masters to anyone. Their selection is beautiful and well selected. I cant say enough good things - go by and see for yourself!
Brian came over and repaired my piano. He also taught me how to tune like a pro. Very helpful, knowledgeable, friendly and professional.EDIT: after about a year I got another service from him. Honest expectation set before he came. When he came, he was examining what is wrong with my piano while explaining his thought process. He answered all my non-expert questions nicely and thoroughly as an expert. Fixed the piano for good. Still five stars.
I have purchased 2 pianos from Brian over the past years and referred multiple students to Music Masters. I have always been pleased with their service, Brians knowledge and expertise, and quality of instruments!
Brian is a font of knowledge about pianos. He has a great selection and provides wonderful service. We are extremely happy with the baby grand piano we purchased from MusicMasters Piano Showroom.
Brian was extremely helpful and honest in finding the right piano for me. I had been to every piano gallery in North and South Austin and went to several homes from Craigslist ads, and I was extremely happy with the service I received and the quality of instruments I played. Being a professional pianist and teacher, I needed something that was very specific for me. They delivered the piano the morning after the purchase, and I couldnt be more confident that I had made the right buy. I am sure I will continue to work with and recommend Music Masters for years to come.
Excellent Service for piano, pricing is very reasonable. His knowledge with piano are extremely exceptional. He helped and educated us when first time we went to buy piano for my daughter at MusicMasters Piano showroom. Very professional Piano instructor, my daughter is enjoying her piano journey last six years with Mr Brian. To me Mr Brian is #1 instructor and I would highly recommend to go to MusicMasters piano showroom to buy piano and have piano lesson from Mr. Brian.
If you are looking for top rate service, integrity, fine quality instruments in your price range, this is definitely the place for you! These pianos have been gathered and serviced by the BEST in the business, and you will not regret buying from MusicMasters Piano showroom. This business has remained in business when others have failed for a number of reasons......they are musicians and know how to partner the best piano for the customer, they really care and have impeccable integrity in an industry that is sadly lacking these qualities.
My daughter takes lessons with Music Masters, and we have been very happy with them. My daughter is not super-serious, and our goals for her are to enjoy music, not necessarily be a virtuoso. Music Masters is great for us because, while they and their own children are incredible players and have won many competitions, they dont look down on my daughter for being far less motivated. They work with her exactly where she is at and make her lessons fun and engaging. Also, they have different levels of lessons, including something that fits my budget. This is a family business, and they work very hard to provide a personal touch to all their clients. We highly recommend them.
Brian was great. He showed me what he was doing to tune my piano and the piano sounds great. It was a good experience.
Good selection of entry to mid-level pianos. Owner Brian is a knowledgeable and friendly technician. He is very meticulous about how piano is set up. While you will find more reasonable priced pianos than the bigger players in Austin, you can expect the service to be more attentive and personal.
We bought a piano from Brian when our oldest son was about to start lessons. Three more children have followed on the same piano. It has met our needs beautifully. Brian returns to tune our piano every six months and has kept it in fine working order.Brians passion for the piano is evident. He loves the instrument and wants to share how it can enrich someones life. He can be with you on each step of the journey- from finding the right piano to match your needs, to piano tunings, and to lessons themselves. He knows that learning to play the piano will take time and commitment, and he exemplifies the hard work and dedication needed to be successful on the instrument. I recommend MusicMasters highly!
I never thought I would get too old to play my piano but--it happened. I needed to pass on my wonderful Yamaha baby grand to someone else.Brian made it so easy. He visited me at my home and then tuned and polished my piano so that it was as new and found some worthy people to enjoy it.Thank you, Brian.
I bought my piano from MusicMasters piano service in August 2000 and they have helped me care for it for the last 9 years. The owners, Brian and Jeanne Henselman, provide individualized service. They are flexible in their scheduling and their rates are reasonable. There is no doubt in my mind that my piano is getting top-notch care. On top of all that, Brian and Jeanne are genuinely nice people who I have enjoyed getting to know.
Beautiful piano show room and really helpful, honest people. We bought both of our pianos from them and are very pleased! Highly recommend.
As a pianist and teacher, Brian Henselman of MusicMasters has been an incredible resource for my studio, my personal instrument, and my student families as well. Hes an incredible piano technician with a vast knowledge about any variety of piano. I highly recommend MusicMasters.
Their piano is good!Brian is knowledgeable and helpful, I learnt a lot about piano from him.Plus, they have good after-sales service.
Brian has always been a good source for my piano students who are looking for a good, reasonably priced piano. He is knowledgable, trustworthy and straight-forward in his dealings with prospective buyers.
Our piano sounds beautifully after every tuning. Brian is very thorough in answering our questions about our piano or music education in general.
Brian Henselman knows his pianos. He refurbishes, tunes and maintains pianos. Brian matched us with the perfect piano for our budget, room size, and music aspirations. He delivered the piano on time and with care. He is honest, and truly wants you to enjoy love and play a piano forever.
A wonderful piano store where my students and I have had excellent service. The owner is extremely knowledgable but doesnt try to talk over your head. They carry quality instruments and will help you find the right instrument for your needs. I highly recommend!!!
Upon our familys relocation to Austin 20 years ago, Music Masters provided service and lessons for our family. Though Brian we were able to purchase the piano of our dreams. This is one incredible business that has earned our trust and confidence.
Thanks you so much for taking the time out of your day to walk me through and educate me on not only pianos but the buying process as well. Your emails and conversations have been extremely helpful, insightful, educating, thoughtful, and knowledgeable. I greatly appreciated you taking so much time and having so much patience to help a complete novice become educated. I wish I was buying a piano in TX or that you were located in NJ as I would love to be able to give you my business. You have surely proven to be trustworthy and more interested in making sure my daughters obtained the correct instrument as opposed to just making a sale.THANKS,Matt (New Jersey)
Brian spent time with me one afternoon to show me some pianos he had in stock. Very friendly and helpful guy! Enjoyed the experience.
Brian is great with kids and passionate about what he does. I highly recommend MusicMasters!!
Mr. Henselman of Music Masters provided me an excellent tuning for my upright Hailun piano. I was very impressed with his professionalism and thoroughness, as well as his friendliness and courtesy. The piano sounds a whole lot better now. I definitely plan on using Music Masters for my piano maintenance in the future. Many thanks! -- Highly recommended --
Brian and Jeannie Henselman, and their MusicMasters Piano Showroom, deserve the highest ratings for their personal commitment to each customer, for their quality instruments for the best price, and for their outstanding service of each instrument sold. We are extremely happy with our Hailun Grand piano, and we give the Henselmans and their business the highest recommendation.
Chateau Bellevue has relied on MusicMasters to tune its piano for years and has always been pleased with their knowledge, professionalism and great customer service. This year, we purchased a new Brodmann from them and couldnt be happier. Its a beautiful instrument and working with MusicMasters has been a pleasure.
I could not be more pleased with Music Masters service. I am a professional musician, so it was very important for me to find an instrument with a great sound on a limited budget. After seeing a few duds on my own, it was a relief to find Brian and his selection of pianos. I bought a fantastic Diapason 132-AE, 52 upright that I absolutely love, and it has been a dream come true for the last year and a half! I have a picky ear but have been very happy with his tuning and maintenance, and even though I have had absolutely no problems with the instrument, I know he will be there right away if I do. I highly recommend Music Masters!
Brian did a great job of tuning my piano in Dec 2020. He also made an observation relating to a missing string in the higher registers of my instrument, that I was previously unaware of.
I had a great piano buying experience at Music Masters. Brian was patient and helped me find the best piano for me. The piano was delivered the next day.
I had a very experience with MusicMasters for the excellent job of tuning my Seinway Piano. Brian works very effientely and finish in about an hour.He knows a lot about tuning piano pianos.
Brian gave us the best tuning we have had in forty years. It is now fun for our kids and grandkids to play their instruments with our 1910 Steinway.
I have used Brian on a few occasions to tune my piano and he is wonderful, professional and an expert on all things pianos! Highly recommend!
MusicMasters Piano takes care of three grand pianos in my recording studio: Yamaha C7, G5, C3, Brian Henselman is indeed a masterful piano tech and a wonderful dedicated person. Call him and be amazed.
Mr. Henselman is a complete professional. His knowledge and expertise with pianos are exceptional. I would highly recommend him to anyone looking for quality products and care in the piano world.
Great, clear lesions! The piano lessons were very clear on what they wanted and the music theory lesions were very fun and educational! I’ve seen them sell pianos before, they always have what you are looking for! 🤩👍
Wow, Jeannie is so thoughtful and in tune in placing students with an appropriate apprentice teacher and offering a perfect amount of guidance to her apprentice teachers. Jazelle is so accommodating in her teaching methods with our son, making it challenging and fun, but very productive!Thank you Music Masters for including us so graciously in your music family.
Brian is helpful, honest and knowledgeable. I recommend MusicMasters to all of my students whether they are looking for a first piano or an upgrade.
Brian always does an excellent job tuning my grand piano, and he has done all the tuning since I purchased it two decades ago.
MusicMasters has been a very reliable piano tech and tuning service for the past 15 years. Reliable and responsive. 5 stars
Amazing experience here - I learned so much about pianos just from shopping at Music Masters. As a piano teacher in Austin, TX, this is my number 1 recommendation for where to begin your piano journey.
We were very pleased with the customer service and the beautiful piano we received. They were very knowledgeable, friendly, and accommodating. We would highly recommend buying a piano from here.
Brian is a master piano technician. Bravo!
Great tuner. At 63, I have used many piano techs over the years. Brian is the best yet.
Great prompt and excellent service for all our pianos. Highly recommend!
Great Company. I called for a grand piano and after listening to my request, we discussed multiple options and they referred me to a competitor in order to help me save on my rental. Thanks
I wanted a quote from them and I am from Houston. Brian provided me info extra information and super helpful.
The folks here are wonderful. Im a registered piano technician and they have been more than gracious to solve issues.
Brian was great to work with and was very helpful in helping us find the right piano for us.
Excellent service, highly competent musician and technician. Honest owner operators. I highly recommend MusicMasters!
Great service and very knowledgeable, fair, and honest. I definitely recommend MusicMasters.
Good responsible talented people you can trust
Skilled and caring teachers. My daughter is having a great time learning piano!
The lesions were very detailed and helpful! I don’t have any complaints. Highly recommended!
Best owner you could ask for! Professional. Kind, knowledgeable on both music and piano.
Professional, informative, and responsive to my needs and concerns. I would highly recommend shopping here for piano needs!
Both our boys started their music experience here-highly recommend
Prompt. Timely. Always dependable. Great service.Have been using this service for many years, and hopefully for years to come.
If youre looking for a piano, or to get yours in tune, look no further.
Music Masters is wonderful to work with and offers good pricing.
Nice piano, great support in-store. Recommended.
I asked about used equipment and they were prompt with a response.
MUSIC PROFESSIONALS WHO ARE VERY DEDICATED, PEOPLE-CENTERED,AND CONSCIENTIOUS !
Great piano, great service, and great experience :)
We really enjoyed our visit here! Great customer service and awesome products!!
Excellent customer service! Very knowledgable about pianos!
Great experience with MusicMasters! Thank you!
Ever so knowledgeable and patient! A great place to go!
Great piano dealer, sales and service!
Excellent experience with MusicMasters. Top Notch!
Great advice and customer service was far above my expectations.
Great to work with! And very helpful!
Excellent piano tuning from Brian Henselman!
Great!
Professional with amazing service!!
Total reviews rating 5
100 Reviews for MusicMasters Piano Showroom 2023:
Review №1
2022-05-30Brian with Music Masters was wonderful to work with. Very easy to contact and was great about getting pricing and options for things available for rental for a wedding for my clients. It was a beautiful piano and he personally delivered and tuned the piano to make sure it was perfect for the musician to play at the wedding. Thank you Music Masters for providing the great options for rentals and the great customer service!
Review №2
2021-11-11After visiting every piano showroom in Austin during the past year, I want to share that Music Masters offers the absolute best piano shopping experience in the Austin area. Unlike other stores, the owner Brian schedules individual appointments, which means you have a quiet showroom to yourself to play and compare instruments. Brian is a careful listener, who works hard to match you to the instrument that will suit you best. He is kind, caring and very generous with his time, knowledge and expertise. My piano was delivered promptly just four days after purchase. Brian is a talented auditory tuner, and he provided my first (free) tuning the week after delivery. The entire purchase experience was effortless, and I am very happy with this instrument plus having the peace of mind that I can trust Brian to take care of my piano for many years to come.
Review №3
2021-10-30We were very pleased with our experience purchasing a piano from Music Masters. On our visits to the showroom Brian and Anna patiently afforded us ample time for three budding pianists to try every piano (sometimes three at a time), and get a feel for what we really liked. Brian provided great insight into technical differences between the instruments without trying to push us. We are very happy with the instrument we purchased and the service both before and after the sale.
Review №4
2022-07-09I had a great experience visiting this store and would give it 6 stars if there is such option. Brian is great, very patient and knowledgeable, answered all my questions in details. He is very different from any other sellers you can find, not pushy but try his very best to help you get a piano that is truly right for you. Would recommend this place for anyone who is looking for a piano.
Review №5
2022-04-08Brian was very helpful getting me a piano for my recording studio on short notice. The piano sounds great and they made the process very easy. I highly recommend Music Masters for anyone in need of a great piano!
Review №6
2022-04-21My 5-year-old has been taking piano lessons with Mr. Brian for 3 weeks now and has made more progress than with her previous teacher for 3 months. I appreciate how Mr. Brian pushes her to her potential. He corrects her in a fun way that a 5-year-old would accept. By recording a CD of the pieces that she plays in class and giving prizes at the appropriate time, it makes my kid feel like she earns it.
Review №7
2022-04-07MusicMasters Brian is simply the best - personable and knowledgable, Brian patiently spends the time to not only showcase a great selection of pianos at competitive prices but thoroughly explains the nuances of each model and which one best suites the buyers needs and finances.
Review №8
2022-04-01We had a fantastic experience purchasing an upright piano from MusicMasters. Brian was knowledgeable, honest, and helpful throughout the process. Highly recommended.
Review №9
2022-06-11I have to write this review because there are still great people out there that know they will not ever make a dollar from you but are still willing to help. Brian Henselman is one of these people and didn’t just help once, he did it two times and helped me overcome my obstacles. Great guy, super friendly, extremely knowledgeable and just being honest, my kind of people. Thank you Brian!
Review №10
2022-08-03Brian did a great job of both understanding my wishes and translating those wishes into good purchasing options. I intend to go back there when Im ready to buy!