Kerbside pickup
Yes
Nike Factory Store in Allen
Categories
Location on the map
Allen, Collin County, Texas, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Delivery
No
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Amenities
Wi-Fi
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
Phone: +1 972-678-4580
Site: https://www.nike.com/retail/s/ni...
Site: https://www.nike.com/retail/s/ni...
Opening hours
- Monday:10AM–9PM
- Tuesday:10AM–9PM
- Wednesday:10AM–9PM
- Thursday:10AM–9PM
- Friday:10AM–9PM
- Saturday:10AM–9PM
- Sunday:12–6PM
Nike Factory Store in other cities:
Comments (199)
I went there on 7/17/22 with my family when my mom was downloading the app to get the 15% off for new members and when we get to the cashier some guy name Alex was very rude when we start asking questions how to acces to the page on The app store and he was looking at my mom like this face expression that I did not like we keep asking questions and he was answering rude, into I just left the register and look around for the manager and left my mom by her self paying and when I finally found the manager I ask nicely to the man do you know where is the manager and he replied with the expression on his face and rolling his eyes at me and said unfortunately and express Now what happened its me that was the moment when I knew the store have the wrong management on board is very sad that this customer service is very poor sometimes the sad part happen with people that buy this brand very often 👎
I was discriminated against by Randi and the Red head manager for being a black man taking advantage of Nike 2 year warranty. Randi was very prejudice by not examining the facts of Nikes to your warranty on its website. If I was white maybe she would have read the warranty but Im sueing I have never felt so embarrassed for being able to read in my life
We went to store around 8:25pm, and the doors are already locked. I am not sure if the hours posted online are accurate.
The store had a very nice selection of clothing and accessories the staff were very friendly and knowledgeable
I normally come here at least 1-2 times a month. Today the crowd was low but staff was too preoccupied to help me this visit.
Love this store and an extra 20% off all there clearance on select weekends.🤗 The customer service here is also really good but it can get hectic when there is a big sale, so go early.
Got a great deal for my kids. Always slammed but the service is Excellent
Beautiful shopping experience with my kids today. But i have one problem. (PSA MY KIDS ARE BLACK) One of the workers ( I think his name was mason troy adams?? not sure but yeah) He threatened my little black child that he was going to get bullied if he wore the lebron 15s to school. My kid cried all day 😱😱😱. (Mind you my kid is autistic) please stay away from mason troy adams at all costs!!! 😛😛😛 i will be attempting to sue mason and his family.
Great place to find the best deals and prices. Great selection of shoes, clothing, and accessories. This place can be nightmare if you going during busy weekend hours.
Still expensive, i believe they have a better deal weekday than the friday through sunday is price too high. My husband bought Monday, shoes & T-shirts & we went back Friday, everything went up, so we left without buying anything 🤣
I actually Found some good deals once discounts were applied, but otherwise regular prices and dont seem like outliet prices.
This is my favorite place, a little crowded on weekends, you can absolutely find great shoes in here
Thank you so much Nikita and Crystal for exceptional customer service. Great selection for all sizes.
Great deals and customer service. They have long lines at times but the discounts are usually worth the wait.
I remember when the Nike outlet had a large selection of Jordans,this outlet had absolutely nothing to offer. Clothing selection was ok.
Nice quality shoes locally and awesome priced - LOVE IT
Found a pair of Jordans for my son 30% off! the line to get in was long due to covid occupancy guidelines, but it moved so very quickly. the staff was helpful and kind as well.
Purchased some new kicks! Wonderful experience post Pandemic...even downloaded Nike app.😊
Great for shopping for good deals on shoes. The staff are helpful.
Over the last few months Ive visited a few Nike stores and left empty-handed. The selections have decreased as well as the stock evidenced by empty shelves. But it did look like they had some great deals on apparel. As always, there is someone available to assist.
Employees and managers all lying about the prices. These shirts are 2 for $25 but they say these are mistakenly under this sing and the real price is different.
This nike location always has every pair of sneakers I need, the employee who helped me was very knowledgeable about different types of shoes & the customer service was great! Also, great selection of shoes, I love my local nike store:)
Was looking for a very specific shoe and even though the store didn’t have them Terrance was first class in his customer service. Went out of his way to help me and I very much appreciate it. Would highly recommend
Love Nike! Just didnt enjoy this shopping experience, store was overly packed and its never nice to see a extra large employee in skin tight pants on a ladder just not publicly appealing. Nobody should have to see that, I dont care about the weight (small or large) it is the rest of it. Nike maybe consider a dress code for employees that just not a good image for you.
Well priced the store was just way too busy
Great customer service .Employee helped us get additional discounts using Nike App
Its nice in here, but its soooo busy. I went on a Wednesday and there were so many people in here that it was hard to move around. Theres a lot of people who dont care and are disrespectful, all being customers. I saw a number of employees fixing up shoe boxes Left behind from other people.
Good selection, friendly helpful staff. They could price there items better. The prices arent the same when checking out.
Great selection and prices at this Nike location. Went in and was helped by a nice young man Taylor who was very helpful and answered all our questions! Great customer service, very happy with our purchase.
I got nike air max crimson and the paint was messed up, Fix your stuff nike with all the money you have
These shoes are amazing and everything is Amazing to and they have good stuff!
Love the deals but it was super packed
Has a good stock of shoes and has a fast shopping experience. Returned shoes and got new ones at the checkout in less than 3 minutes. Excellent service and the price for shoes is not very expensive while being good quality.
Great shoe variety, about 30% off, on most items
Its a large and great nike store but it was so crowded when I entered that I thought theyre running 90% discounts. Even though it was crowded you could still easily access the items in the store as the sections are pretty roomy. The prices are not too high, pleanty places to try on shoes, and even the checkout line was moving pretty quickly. Nice store in a convenient location, dont hesitate to visit it.
The store is so busy....there is absolutely no customer. If you need assistance you have to find someone. The store is staffed with many employees but tasking takes priority over service. I made a purchase in need of a gift. However, I would not choose to visit this location again.
Awesome shop, always a great selection of shows and clothing, at good prices. Highly rec!
I went to buy shoes there, the shoes I was looking didnt found but I purchased another pair of shoes on good price.
Ive always had a pretty good experience here. Crowds are expected with so many people turning into resellers these days. Staff is real helpful even with so many people pulling them left and right. The young lady at the door, I wish I got your name. Extremely beautiful and friendly 😍 hopefully I can take you out one day *clears throat* lol I recommend calling the store first to see what they have so you wont be in line. Saves the bad service.
Very crowded but traffic seem to flow fairly quick, not enough product on the shelves had a few items on clearance. But overall not bad need more items on the clearance racks.
Niss and Ann, thank you so much for you assistance with my shopping experience! I’m so thankful for the level of Service you provided! It’s so wonderful when employees are ready and willing to assist with high level enthusiasm. I can go on and on commanding the service, everyone was actually helpful in the store. Asking if I needed anything. Whom ever is doing the training keep up the good work🤗
My favorite place to get Nike gear near me. Im a bit of an addict so affordability is key! All of the sales associates are helpful and friendly. I appreciate that they maintain the social distancing guidelines inside of the store.
Pleasant place and very good staff.
Place was really nice & well and i look forward to coming back to the place later this year! Only reason i didnt give it 5 stars was because of how long the lines where and how it was so crowded, but other than that its a good place to go!
Good stuff. Nike is great.
Really nice store with lots of sales going on. Great customer service. A young lady named T was really polite and helpful. Probably the busiest store in Allen Outlets due to the quality and service.
If your looking for a store where Nike is the only brand sold, this is the place for you!
I visited from California. I am an avid nike shopper. I didnt buy anything , prices werent comparable to my outlets close to home. they were remodeling so sizes were all mixed up.
Anthony is a great guy who helped me a lot, he is professional
Great place to shop. You never know what youre going to get. Sometimes, you will find some really good deals. Other times, I cant find anything and see shoes at full price (or barely marked down).Avoid this place on the weekends. The whole area is packed with tourists and shoppers and you can expect long lines.
Well organised and super staffs
I will start off by saying RANDI the “store manager” is the most condescending and rude manager I’ve ever come in contact with! Went to shop there last weekend, store was packed, was buy a Jersey and the tag on the jersey for the price was $0.00 dollars, so I called over an employee to make sure this was the correct price of the jersey and to show him this is what it’s currently listed as the price, he was even in shock. I asked him if he could get a manager over here so I can verify this! RANDI comes over and I proceeded to tell her what I had found and I wanted to jersey, so goes in on me and straight up say “I’m not selling you the jersey at $0.00 it’s not going to happen sorry not sorry”. So I made it clear that the jersey is displaying the cost and that’s what I wanted it at, I get store mess up, but it’s not my fault so I proceeded to tell her that I wanted the jersey at the cost it’s shown as. Again with her condescending tone and attitude snatched it out my hand and said again I’m not selling it to you for $0.00. Then I asked for the DM of store which his name is KJ and asked for the number or email I could speak to him, she leaves and come back with customer service number and said here is his number! So I called the number given and they had no idea as to why she gave me customer service! Long story short! I called and finally got to the correct person that gave me the correct info to the District Manager. RANDI flat out lied about her bosses info, and was definitely disrespectful. If you are in customer service then be helpful and help don’t have an attitude nor talk down to customer as if they are beneath you! I WILL NO LONGER SHOP AT THE NIKE STORE AT ALLEN EVER AGAIN RANDI IS JUST TERRIBLE MANAGER AND THEY SHOULD DEFINITELY RETHINK HIRING HER FOR THE POSITION. Currently in talks with the DM about the situation and interaction that was had with RANDI! HORRIBLE LOCATION BECAUSE OF HER!
Some items are slightly discounted from what you would pay msrp, as all outlet stores have. My main issue with this visit was how uninformed the employee was at the check out register. As shes ringing up my items, I ask her if she can scan my Nike app bar code and she says it is unnecessary, it will only log the receipt for my purchase. As soon as I get home I look at my app and there was a 10% discount for in-store purchases that I could have redeemed. I wasnt positive that I was going to get one there since its an outlet store, but I know I usually get one when I visit the Nike Factory store in Northpark Mall. Management should do a better job of informing their employees of such discounts
Good selection of Apparels.. too much crowd sometimes
Very limited selection and didnt receive any help. Just got a hello and thats it.
Nice store but they did not have the right size shoe for my daughter. The salesman found the size needed, which could be shipped to our house. He had her try on another color in the size needed to make sure it fit right. Great service!
Its a busy store however, you will find most of the unique Nike sports stuff. I loved the location and the stuff as packed as it was on a Saturday, The line was long and it was moving. The stuff very helpful and even helped us get an extra 10% discount. If you dont like a crowded place this may not be a shop for you, but you get dope stuff. Ill be a frequent visitor at this Nike location.
I am not a person who typically enjoys in store shopping, but because my husband and I were in the area visiting friends my spouse wanted to stop by this Nike store on 09/15/2020. I spent a great amount of time browsing in this store, choosing various items in TWO different sizes because I AM PREGNANT and not wearing my typical sizes at the moment. As previously stated before I do not like in store shopping, so 100% of the time when shopping in store I skip the fitting rooms and choose to try on my items in front of a mirror on top of what I’m currently wearing. Between the times of 02:30PM-03:00PM while in front of a large mirror in the women’s section about to try on a larger size of training pants than I typically wear because I’M PREGNANT, a young lady employed by Nike approaches me and states “We are not trying on clothing in our stores right now, the fitting rooms are closed.” My reply was simple because I really was in a jam, I wanted these training pants, but because I’M PREGNANT and unsure of my current size I replied, “but how am I supposed to know what size I am?” Being an employee of Nike, the store I’m currently planning on spending my hard earned money in during a pandemic, I expected the young lady to provide me with good customer service and assist me with sizing - it’s seems obvious this should now part of a Nike employees duties since they chose to open their store during a pandemic and have their fitting rooms closed - NOPE, the reply I received was, “you have to know what size you are.” HOW EMBARRASSING to have been responded to in this way - IF I KNEW WHAT MY SIZE WAS I WOULDN’T be trying anything on. How did this person know this wasn’t my first time shopping in their establishment? I immediately found my husband, handed him all the clothing I had in my hands and left the store bawling my eyes out in the front of Nike. I felt fat shamed. I feel I must add that I don’t believe that this was this particular employees objective, but what I would’ve like was a little assistance and signs posted on the store mirrors that customers are not to try on clothing in the store - I don’t believe that is to much to ask for.
Lines are super long I rather visit the Nike store in Terrell
Love this store usually and love shoes and Nike gear. This place was very busy and dirty and unorganized too. My wife couldnt even find a place to sit down and try on shoes, because that area was so dirty filled with shoe boxes that customers never put back up....and employees working there sure werent going to actually do work! In addition, the staff working seemed to care less about customer service. I asked a man a couple of questions concerning a shirt that I was looking for and he didnt even look at me when he talked. He was not friendly at all. He seemed like he was more concerned talking with fellow co-workers and folding shirts up at the folding station. Should have helped me as I went on to buy a couple of pairs of shoes and some shirts. Just did it from another store! Very disappointed in Nike as a whole here recently and I am even experiencing it on a local level as well!
Busy on a Sunday. But workers were helpful and abundant. Good deals if you dont mind searching... Tough to keep the clearance orderly, understandably. Line was very long, but moved swiftly.
Im Christmas shopping for my 11 yr. old grandson. I met a lady who too was shopping for her grandsons, she was great and so very helpful(I couldnt thank her enough) . She helped me and the salesperson(Justin) in my selections and purchases. Guess what....everything was on sale 30 to 50 percent off. I will definitely go back for the majority of my gift purchases.
If you like Nike as a brand and you got a chance to make it out to the store you should best shoe prices Ive seen in Dallas and also they have a lot of good clothes too for kids and shoes for kids
This location has an amazing amount of shoes in stock! All of the staff are very knowledgeable that I have spoken to in my couple of visits, Wayne is one of the employees that has stood out more than others. He went out of his way to make sure that my wife could get a pair of shoes that she like and after the first couple of pairs she tried on he kept with her until she found the exact pair that she wanted. Definitely Kudos in my book!
The service is good.you can always find someone to ask if you want.But i think they should put more light in store
Pretty decent product selection, however anything good about my visit was overshadowed by the negative customer service I received from one of the employees on my last visit. First off, she was a bit too preoccupied chatting it up with one of the other fellow male employees and acted bothered when I asked for a size. She disappeared for quite a while before bringing me the size I had asked so nicely for. I got a lot off attitude from her and upon asking for a smaller size (which I should be able to do comfortably) she called me a skinny b*tch under her breath to the other employee standing nearby and laughed.. now Im not sure if she thought I couldnt hear her, but I personally will never return to this store while she is still works there. I havent seen her working there very long and I hope to not see her there for much longer, treating people the way she does.She was a bit of a heavier set blonde female. I dont know if this was an insecurity thing on her part, causing her to feel the need to make fun of me, but I think its really sad and pathetic. If Nike hires people like this to represent them, I am no longer a customer of theirs.
A good variety of Sports items!! Should visit if you are into Sports and stuff
OPEN UP REGULAR HOURS!!!! Covid isn’t worse past a certain “hour”. If it’s bad at 1pm when you’re open then it’s open at 8,9,10 pm!!!!! It makes NO SENSE for you to close early !!!! I refuse to give you a 5 star until you open up later !!!
The sales ppl are almost always helpful. One lady even went out of her way to get me a shopping bag to help carry my things. Love this store!
Good mens selection as from shoe’s
Very bad customer service. I saw some shoes online that I liked and called to see if they would price match what was online if they had it on the outlet store and they said yes. When I got there I tried to buy the shoes that I saw online but they rang up more expensive. Showed the manager the price on my phone of how I found them on nike.com and was like no we dont go based on the online system and I saw when he changed something. He didnt honor price and was rude.
Most of the time the workers are too busy to help me however Lex was not too busy to help me find what I was looking for on this day. Lex went out of her way to find what I was looking for even though I had initially given up. The store is generally clean and organized. Lex, thanks again for your assistance.
I drive far to patronize this location because selection is always great. Good prices too. There is always someone willing to help you as well. Next had a bad experience in all of the years Ive shopped there.
I really was looking for Nike shox but they had NONE. And I looked around to see if there was something similar to my shox but there was nothing to compare mine to so I left empty handed the guy very was very nice though but I cant say Id shope there again. All of us that still really like the shox lets let them know that is all we are willing to buy is our shox and we are not just going to settle for what they have. Who agrees
Great staff and awesome deals for Thanksgiving 2021. Took me an hour to park.
Nice place for sports goods. A bit too crowded.
Decent prices. Best selection youll find. Same with the other brands in this outlet. *WARNING* If you go on a Friday, Saturday or Sunday be prepared for a long day. Not enough parking and wherever you find a spot just walk everywhere because you might not find another spot. Lots of people walking and driving make it take a long time to park and leave.
Wish they offered a larger selection of stuff but they have a fair amount and they keep the store clean so its a good option when you need Nike...and who doesnt? Lol
I was unable to really shop at the Nike store as the number of people in the store was too high to be Covid safe in my opinion. I was there on MLK day which may have been part of the over crowding.
This store was pretty much like most Nik outlets Ive been to. Except their girls/boys are was extremely small. The week we went it seemed like they literally only had one rack for boys clothes and one rack for girls clothes. They did have a large round rack of clearance items but I could find similar (not exact) items in a Kohls or JCP store for a better price. Would return to look but only if I were in the area in the future....
If youre using a card, most all floor sales people can check you out anywhere in the store. No need to wait in line for checkout. There was about 10 people in the line ahead of me. 2 minutes, and I was out the door. No waiting.
Awesome deals on shoes
Crazy impressive Black Friday line, this is one I’d show up earlier for.
We couldn’t find what we were looking for on the shelves, but we did manage to have one of the employees actually order the shoes for us while we were in the store.
This place is SO crowded over the weekends. Come early in the morning on the weekend or on a weekday. Otherwise, the service is great here. Very helpful staff, and I usually find what I am looking here for a good deal.
Actually no masks are not required. Cause they dont work and covid is over so...
Crystal helped us while at the store. She went out of her way to help us find what we needed! Wonderful customer service!
This store has all the good selection and merchandise but dimly lit, way too congested and always over crowded.
If youre working, you shouldnt be rude. You should do your job and be nice. The girl at the door was today was really rude with an attitude.
The lady working the door refused to let my husband in with us because he was walking up from parking and had let my son and I out. I will never spend my money in that store ever. They lost a huge sale today. Planning on burying about 8 pairs of shoes for my whole family.
Loved the customer service and the selection. I placed an order online and I was able to return the the item here with no issue!
Racial discrimination ！！！I brought some shoes today and the manager said it only can buy what I can hold, also if I want buy more must reenter. Thats ok, after half an hour when I reenter to the store, he said I can buy nothing, he said all the things change whatever he want. But others people can do what they want. Because I am an Asian. I think he RACIAL discrimination.
Very busy nice store
I absolutely love this Nike Factory Store! Amazing/huge selection of apparel, shoes, and everything else. Prices are great, and they always bring in new stuff! Staff is very friendly and helpful, and the store is neat, clean, and very organized.
I not a lot of good deals. bad customer service at the checkout .i was extremely disappointed with my visit today. i went in to purchase a pair of shoes but decided to purchase a 2nd pair when i found a pair priced at $24.97 in the,sale section. when i got to the register marisa who is also a store manager told me that 2nd pair of shoes priced at $24.97 were actually mispriced by the store and were actually $80 and not $24.97. marisa said she not only could not but would not honor the sale price although the were clearly marked and in the sale section. the best she could do would be to give me 10% off $80. i thought this was an unfair practice to me as a customer and i didnt feel like a valued customer! i felt that i should have been given the shoes at the sale price especially since they were mispriced by the store. this nike store does not value their customers and i will not be returning. thanks marisa for making my experience very unpleasurable!!!!
The 1 line is has always been crazy redo. An there should be a different line to return items not making people thats not shopping wait for hours for those who are. They need to rethink how they operate while reopening worst process of all the stores Ive ever seen
The prices are always a mess. However if you get a manager they will honor the price on box even if its wrong. We had 2 pair of the exact same shoe except 1 box was $30 more. And we had 3 head bands that were priced wrong. We also found 3 pairs of shoes that were priced $0.00 on the box. Just messy sloppy job pricing items.
I went to the Factory store thinking that they would have everything that Nike offers. I was wrong. I wanted to get some of the Nike Boots that Nike has listed on their website. My train of thought was Factory Store= everything from the factory. Nope. Nice store, but if your going to be called Factory have everything from the Factory.
Worst customer service. Online at Nike.com price was cheaper. This happened second time with us. The manager said we will not match the price although last time they matched it.
Got exclusives..just not in size 13 mens..maybe they got bought out! If Im always at work getting the money, Ill never be able to get the shoes! Oh well!
Maybe change the layout of the shoe area of the store? More seating areas would help (that make sense of course, why do you have the smallest benches in the history of creation?)
Love this store, Some times they have lots of great style with discounted price and they also have 10% military discount and they never deny the discount because of they have promotion.
Always busy and chaotic
I wouldnt call myself a sneaker head but I do appreciate getting a fresh pair Nikes. If you search often you will occasionally find a great deal on done really cool and unique sneakers in the clearance section. I have my share of sneakers that Ive bought but havent worn yet. And guess what. They are from the Nike outlet store.
I purchased a pair of Air Max for $179 and they lasted me less than 4 months. The air pocket busted. Ive had this issue with their shoes in the past and they honored Nikes warranty. The manager on duty today, Danish, did not. He told me the tread was worn so he cant help me. Ive shopped here at this location for over 8 years and have only bought shoes from here. I will not EVER shop here again.
My daughter was given a pair of sneakers as a gift, they were 2 sizes smaller of what she wears but I was unable to exchange them within 30 days because I was away for military duties. I went to the store and I was told I could exchange for another pair but not get the money back, I spend quiet some time looking for the right size. When I got to the register they said they couldnt do the exchange because it was over 30 days, I explained the manager Buddy that I was away but he still refused to do it. They made me waste my time looking for shoes and I were not helpful at all and extremely rude. Never going back.!!
Always a good deal can be found there.
The outlet is big and lots of varieties of apparels. As usual its hard to get parking closer to the store.
Big store, nice but everything is promiscuous. But good for shopping, lots of new items coming earlier and a large section for clearance collection. Overall, its pretty nice for shopping.
Get 15% off when you first join and sign up thru the Nike app.
Alec was super awesome! Helped me pick out shoes and find sizes! Thank you!!
This store has a good variety of clothing apparel and footwear. Their prices arent much better than online or a regular Nike store though. When they have sales you should take advantage of them.
Pretty good selection on Nike products with even better prices. This Nike store has a baby shoe section but not a lot to choose from and it doesnt carry any baby clothing, if thats what your looking for.
My husband bought an Air Max last year on Aug, and then the shoe leak the air last week, so he decided to bring it back to Nike outlet store in Allen to fix it. The manager at Allen store asked my husband the receipt of the shoe but we lost it. We just ask the manager to check it on the system by searching my credit card number. He just told us that he could not do it, and he refused to help us. They said there are nothing they can do with my shoe. No exchange, no refund. Then my husband came home on the weekend and we decided to call the nike outlet store at Oklahoma City, and they told us to bring to shoe to their store. We went there and explained our problem that we lost the receipt. However, this time is different. Even we went to the store at 9pm, and they almost close, but Shawn, the employee at OKC outlet store was super nice. He spend his time to help us by giving us all the option that Nike would offer. Finally, he even look up on his computer system to find our history purchase. And he told the OKC store manager our problem and then they gave us the full refund on store credit. OKC store manager is nice and friendly and happy to help us.
Found some good looking kid shoes today and was pleasantly surprised at the price. The outlets had some good deals!
Got all you need and the employees are great. Love the place
Best sports wear store
UPDATE 9/15 went shopping there again. I havent been to the Nike factory in almost a year. Well I still stand firm on the fact you do not get a discount and for this to be a outlet its ridiculously price. Folks go online. The outlet charge the same price as if you went to the mall or shopped online. The Vapormax 2019 they wanted $190.00 without tax with taxes $204.00 went online and got the same pair on sale$99.00 + taxes $123.00 I definitely will not be going back. If you going to pay full price at a outlet was the point of goingA year agoNot a very big selection. I think its because Texas is a little behind when it comes to certain nike shoes. Update they are also over priced you will do better at footlocker or online. Save your gas please!
Great prices. Way to many people in such a small store. Couldnt move or shop it was so crowded.
Awesome great service.
Honestly the best Nike Store I have ever visited. The Staff is so helpful and this place always has a wide variety of shoes. Purchased KDs for my son and he couldnt be happier!
The staff was AWESOME the associate checked on a discount for me and the manager was there and approved in a timely manner
Excellent place to shop I finally found the shoe I like.
Good prices
Nice factory store but there is no reduction of prices for thanks giving week. This place can be expanded very clumsy area and heavily crowded.can improve there costumes variants.
They had a great selection of shoes, but they didnt have what I was looking for. I would definitely go back.
Such a modest variety of goods.. Found none of 6 t-shirts I selected on the website..
Amazing experience, Staff were friendly and very helpful.
This outlet store has mostly older styles but, the pricing is really good. You can usually find shoes for about 50% off retail.
Excellent service great selection of merchandise would recommend.
Huge selection, huge line to purchase, huge staff to cover the onslaught...pretty quick service considering there were at least 80-90 people in line and over a dozen staff to ring everyone out
Good shoes. not lots of clothes for kids but it’s a really clean store
Unless you really need some Nike gear really really bad on a Saturday, don’t go on Saturday. Stupid crowded.
Was busy had a lot of bare shelves a little understaffed. That’s not usual for them.
Great sales...
The place was packed. The service was fast.
Its okay it didnt have much clothes my size and it was really crowded
Wow! Its busy on the weekends. Beyond that it was awesome. They literally have everything. Children, mens, womens they have it all.
They always have fresh shoes at decent prices and most times the employees dont bombard you with trying to sell, mostly because its kids working there and they dont care about selling.
The store has a lot of crowd all the time. Honestly this store in Allen has a lot of options and variety and good sale on shoes and garments. You will never find it in any other nike store in dallas.
Got followed around the store as if I was gonna steal something after returning 2 pair of shoes that I got from the website that were to small worth $427.00 I didnt even have a big purse or anything, I couldnt understand why they kept following me around....Maybe they thought I was gonna put a pair of shoes on and run out the door, Im not sure
The customer service is awful here, have never been to a store where the level of service was so low. Disappointing
Nice selection at discounted prices. Awesome employees
Great customer service and huge selection. Expect to wait in line at least 10mins though.
Called to see if they carried any track spikes and the person on the phone rudely answered and simply hung up. Service is typically better in store.
Terms like Factory store and outlet are not accurate. Sales are very rare and almost totally useless. Everything is very expensive. I seem to stop in Everytime Im at the outlet mall and everytime I leave feeling like I wasted my time.
Prices sometimes are decent.Some employees are lazy and dont want to help! Bad experience.
Great place. My grandson had a feast there
I love Nike but this store lacks in appearance inside. The day I stopped by shoes were thrown everywhere. The staff seemed overwhelmed.
We are from Missouri. Went in on Saturday afternoon and very packed. Very good prices and great selection of clothing/shoes.
I like the Nike outlet prices they are very reasonable a you get a good deal on the products that are having the shoes and also Coats jackets sweats socks hats etc
Minus the wait to get in this is one of the best Nike stores Ive been in. Bigger and has a better selection
Great discounts and variety, love it!
Suuuuuuper helpful staff, well-stocked store, great prices! Love this location!
Nice store, not too many shoe selections
Best place for shoes
I love the store and its my favorite brand. Great discount on quality products
Nice staff!! I love my new shoes!
A great place to visit with lost of choices. Youre sure to find something nice within your budget.
For me, the best place in all of Dallas to buy sporting goods, especially in seasons of offers such as Black Friday and seasonal changes
Sutch great service and nice people but a little crowded
When a question needed attention... it was attended to. No shade, but some athletic brand stores just how anyone.. its obvious the employees here actually live an athletic lifestyle.
Horrible customer service !! Would not honor the one time price adjustment as stated on the back of receipt. Paid 149 for a pair , two days later they were 30% off. Receipt states you have 14 days from date of purchase for a one time price adjustment.
Amazing selection and great staff if you can catch them, they are always busy!
The NIKE outlet I love❤️ I order lots of stuff from there.
Was nice, but the workers were all talking in a corner. I struggled to get their attention, but when I got it they were helpful.
Large variety to choose from and very helpful staff.
No sales and clearance prices are way too expensive
Allen location. Very Clean. Nice traffic flow. Feels safe
Great place to shop for shoes.If your a baller on the budget this is the place
Expected better prices from an outlet store. Employees were very friendly and helpful.
Very nice verity of clothes for kids and adults, awesome pricing
Avoid this place because its always packed with people who dont even buy anything. I rather drive to the Tyler location instead.
Good items out right now. Line moves pretty fast due to Covid19.
You will find most of the options. This store offers good discounts on most of the shoes. I always find a good deal here.
Very big Nike showroom with new designs. Huge discounts for shoes , apparels. Staff are helpful and explain the features very well.
There where not that many models. They have empty racks
This place has some pretty good deals on items, and the staff is very nice
Always a long line. Employees are friendly
The store is very friendly, wonderful staff, can get a bit busy towards the end of days and most summer days.
We always buy shoes from Nike for us and my duaghter she is just 2 years old but I already hor her 3 pairs
Great place 👌
Love those place because I got to buy my air pods with 30$ off
If you dont need them know get them later and at a great price!
Nice shoes, but very LONG LINES every time we come in here!!!
It was around 3:30 in the evening and the doors were locked people back to back was trying to get in and it was closed with lights on. Very disappointing ☹️
Very crowded, no mask wearing people
Horrible place why the heel would I pay 90.00 for some shoes at the outlet that I can get at Ross for 40.00 less...crazy world
Lots of merchandise but didnt have the shoes I was looking for. Noone asked if we needed help.I thought prices could have been a little better considering it is an outlet store.
Total reviews rating 4.3
199 Reviews for Nike Factory Store 2023:
Review №1
2022-09-15Nice selection of items.Good prices on sale section.Always crowded but lines are fairly quick.
Review №2
2022-08-24Great Selection!! I enjoy looking through the clearance rack for the extra discount. Leave the size 10 alone though. Just kidding.Its great to be blessed its better to be a blessing. Buy someone a pair of shoes.Jesus is Lord Friends!!
Review №3
2022-05-30Our cashier, Omar can use some customer service skills. A hello, how are you would’ve been nice but instead this guy was laughing and talking with a coworker. Then sarcastically and very loudly said, have a nice day. He definitely needs more training.
Review №4
2021-05-16Enough product line up with same display organization like other shops. Clean and roomy. Feeling comfortable for fast shopping and quick checkout.Need to expect some waiting to finish shopping because of many shoppers but cashiers were good at them.
Review №5
2022-06-07The staff at this location was very nice and helpful! As soon as we walked in they were very welcoming and ready to help, giving info on shoes and getting what we needed. It has been a long time since I walked into a store with that environment. Thank you Chris andJerry for your help and input! Keep it up guys.
Review №6
2022-08-07Nice sale stuff. Shoes area for clearance is slightly dis organized but to be expected. Overall store is clean. They do crowd control so you might be waiting in line on busy days. Staff is nice and helpful.
Review №7
2022-07-31Mismanaged completely. Limited selection. Goods not stocked properly. 1 hour wait to check out. Horrible shopping experience. Pls avoid
Review №8
2022-07-31The only downside was the long line.....no sign of a recession here! Cheap clothes and good prices on shoes.
Review №9
2022-08-30This is my 2nd visit here for shoes. Helpful staff. Made a purchase on both occasions and left happy.
Review №10
2022-08-27Good prices and even though the store was busy the line moved fast.