Oat Willies Burnet Road in Austin
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Austin, Travis County, Texas, US
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Site: http://www.oatwillies.com/
- Monday:10AM–10PM
- Tuesday:10AM–10PM
- Wednesday:10AM–10PM
- Thursday:10AM–10PM
- Friday:10AM–10PM
- Saturday:10AM–10PM
- Sunday:10AM–10PM
Always friendly, polite staff that are more than willing to answer any questions you might have. Just be careful how you word your questions, certain words are not allowed due to current laws and if you use one of those words dont be surprised when you are asked to leave. Dont take it personally, just ask friends or other 420 enthusiasts the proper lingo before making the trip. Would easily be a 5 star rating if something were to be done about the lighting situation at night. You cant find the entrances to the shopping complex and then once you park, it is creepy dark unless you are directly in front of the store. I recommend you go before the sun goes down, if its later at night try one of their other locations.
Friendly customer service. Knowledgeable staff. If they dont know the answer the find someone in store who does. Beats the other local shops with customer service but selection could be better. Ill probably come back off the customer service experience alone. Ive been to a few other local shops and found the vibe very off putting. Never experienced that here. As long as they keep hiring customer oriented employees I will likely be a long term customer since its really what puts the shop ahead of the others in the area.
Great prices for pieces. The employees usually dont have attitude like at the other shops, sorry mister Chong I just have general questions sometimes.. but this place is definitely the go-to in north Austin although I hear there is a new shop up north that I will soon check out and review.
Relaxed smoke shop that offers a variety of well-priced pipes, containers, incense, lighters, and ecclectic gifts. Staff is friendly, knowledgeable and professional every visit. Questions are welcome and answered thoroughly without attitude (unlike Planet Kattitude). A small space (N. Burnet) so selection is limited (my reason for only 4 stars). Just minutes from the Domain!
Hi, I unfortunately decided to shop at this location and I can attest to James experience with the people working. I am a young person (18) and the associates (in particular a girl with a nose piercing) were very condescending and disrespectful to me when I asked to see, and later return the merchandise because the piece would not reach the correct heat with the torch they advised me. I have never felt so unwelcome in any smoke shop and will be advising others to avoid this one.
What an awesome inviting place. Dont listen to James review, I am guessing he did not get hired and had to go work at a bar instead and hes angry because of it. Oat WIllies has been around a lot longer than you have James and will continue to be. There is nothing dying about this place. It is full of great vibes and awesome energetic employees (unlike other places in Austin). You will have to go see for yourself. This place has all kinds of great gifts for loved ones it is not just a smoke shop.
Nice local stop for all kinds of interesting gifts and novelties. I stop in occasionally for their Black Cavendish Pipe tobacco, which is excellent. The staff has always been friendly and helpful every time I drop in, though not all of them know much about the specialty pipe tobacco, and I suspect they sell a lot less of it than the glass “water pipes” and “herb grinders” and kratom. Yep. It’s a headshop. But it’s got a more interesting and diverse inventory than most headshops.They do have some briar tobacco pipes, but nothing to write home about. Many of the lower-end “Basket pipe” type Czech imports (MT brand—you know, the one with the shield logo stamped on the shank) with sloppy stems, ill-fitted mortise-and-tenon joints, and wood finish in the inside of the bowl. There are a couple decent churchwardens and you might get lucky with a random find. Just be sure to inspect it thoroughly. ... If I recall correctly they even had some clay and I think a meerschaum.Also picked up some really good Tibetan sandalwood incense. Great options on quality stuff in that category as well.They’ve got carved acacia boxes for...um...(herbs and stuff)...and a nice selection of book vaults. Also bumper stickers, magnets, and all kinds of cool bric-a-brac to browse. Definitely OG ATX, helping to keep Austin weird and enjoyable.
This place has really neat boxes and gadgets the staff is ok the owner or boss man needs to lighten up a bit. The prices are outrageous but it is a unique place to go so for that and for the fact that the employees cant tell the boss how to act I give this place a 3.5 cause they do have somethings that u cant get any where else!!!
Another shady company beating the dead horse in trying to live up to the Old-Austin hype, thats partially owned and operated by a few immature, self-entitled, spoiled brats, and managed by even more-so shady imbeciles (all middle-aged adults, mind you...).All of which treat their customers worse than their own employees, as so many others have seen or first hand. So dont be fooled by the occaisonal first time pseudo-friendly gesture you might encounter from one, if you even get that so much at all... Its all a facade...We all get, youre better than everyone else by being a manager of and/or trying to run mommy & daddys dieing smoke shop; youve set your life goals REAL high... Now get off your high horse power trip...As far as offered products, they have the typical cliche stock of ridiculously overpriced items such as basic smoking/vapping apparatuses, random knickknack toys, tapestries, and other hippy supplies that are all up-charged to beyond a reasonable retail level. (+150 - 200%!!!) Price check a few items elsewhere and youll see... Most all of which are barely worth regular retail value to begin with, i.e. whats become of the sad selection of glassware is a good example.Almost as bad as Planet-K. ALMOST...
I am an old engineer study at U T Austin Tx .you enjoy going to Oat Wllies . They show you not only what you want , the new items too . Your satisfaction been guaranteed in hello .they send you home happy with or without what you been looking for , most the times it will be with what you looking for . So I am going back there in an hour .
Total reviews rating 4.6
189 Reviews for Oat Willies Burnet Road 2023:
Review №1
2022-06-27I know this sounds strange but, ost Wilkie’s has the best off beat greeting cards! You should check them out! Usually I’ll find some great sale on a dress or a top but not today.
Review №2
2021-12-16Totally cool store! On top of carrying an assortment of tobacco and other tobacco needs...or wants, as it were...they carry all kinds of other REALLY COOL products. Flasks, incense, smudging bundles, clothing, gifts, just to name a few.Great place to go for Christmas gifts. ;-)And, their staff are totally awesome!Mike was super well informed, exceptionally helpful, and most patient with all of my questions about tobacco.
Review №3
2021-11-01What a wonderful place to explore!! This store has SO many different things that I definitely need to come back at least 3 more times before I could possibly see everything. I loved looking through all the different tapestries and bedding covers- so many colorful options to choose from. They sell all kinds of knick knacks and odds and ends, bits and pieces for everything ND the coolest clothing items. I wish we hadnt been in a hurry so that I couldve seen more lol. Next time for sure Im going to bring more money than I had today! Thanks for helping to keep Austin weird!! 🥰😇😛
Review №4
2021-08-24Always a pleasure. Young guy behind counter was very helpful, went out of his way to help me. I live in Calif now and we dont get really one on one help their always too busy. You guys are great
Review №5
2022-02-13Always have awesome staff and they have a much higher quality than most other shops.
Review №6
2022-04-25Dope selection, good staff. Well priced.
Review №7
2020-08-08Absolutely AMAZING as ALWAYS! Terrific service from some wonderful people with great energy and vibes! Cannot wait to go back!
Review №8
2022-01-20Very friendly staff, excellent assortment of novelty items and glass.
Review №9
2020-01-30Love this place! Always a great experience walking through these doors. Every single person that works here is lovely and will be more than happy to take the time and help you figure out what youre really wanting. I never know what I want when I go in yet I am always satisfied when I leave! Never change!!!
Review №10
2019-06-11Really nice selection of water pipes, staff was courteous and definitely not trying to push their old dust collector pieces onto you like some stores do. They took multiple pieces off the shelf just for me to look suggested things only based on the description of what I was looking for. 5 stars all day