Kerbside pickup
Yes
Old Navy in Abilene
Categories
Location on the map
Abilene, Taylor County, Texas, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
Credit cards
Yes
Phone: +1 325-603-2755
Site: https://oldnavy.gap.com/stores/t...
Site: https://oldnavy.gap.com/stores/t...
Opening hours
- Monday:10AM–9PM
- Tuesday:10AM–9PM
- Wednesday:10AM–9PM
- Thursday:10AM–9PM
- Friday:10AM–9PM
- Saturday:10AM–9PM
- Sunday:10AM–7PM
Old Navy in other cities:
Comments (93)
Purchase all the grandkids Christmas, we have 7. Good selection of jeans and shirts and jackets!! The store was a mess because the shoppers were lazy and wouldnt put the clothes back where they belong. Great sales all through the store!!
I love the Abilene Texas store. The employees are very helpful and make their customers feel so appreciated. Kudos to the cashiers!
The customer service was amazing.We arrived a lil before closing and they greeted us as if it was the middle of the day. They helped us find what we were looking for and never at any point did they rush us out.I honestly enjoyed my experience.
Ripped my pants, bought $12 jeans. Super nice. My butt looks great man! Store was busy, but everybody was still super nice and helpful.
The store itself has nice clothes and good sales but when there are large amounts of people shopping the store has nothing set up to have orderly lines for the check out and dressing rooms
Ran in to find some comfy work pants store was awesome to find them and great pricing store was clean organized and staff was doing an amazing job with sanitation due to covid 19 protocols
Polite helpful staff calm relaxed atmosphere great experience shopping here
Old Navy is a fairly generic clothing store. Theyre not modern or niche in their designs or fits. They do have clothes for everyone including infants, toddlers, kids, teenagers, to adults. They also have some super hero Ts like Spiderman, etc. I also saw a Star Wars T-shirt. Their clothes include shorts, pants, short sleeve and long sleeve T-shirts, short and long sleeves dressier shirts, jackets, hoodies, shoes, belts, dresses, camis, etc. They are a good stop for generic fitting moderate clothes for any age or sex.
Great sales, check for seasonal prices. Great location, staff will help you find whatever you need. Ask and they will show you around, find your sizes, good customer support.
Clean. Well organized. About the only place in Abilene to buy jeans that arent ripped. Thank you
I purchased some athletic ware at youre Abilene Tx location on 4/21/17 and grabbed a shirt that was a size too small. I already tore the tags off of a shirt and washed all my items before i realized it was to small. I went in on 5/12/17 at about 4:30pm and before i walked in i asked Edward (he was at the register closed to the door) if i needed to leave an exchange up front with him, or if i could cary it with me. He asked if i had a reciept (i did) and he said i can just take it with me. I went to grab the shirt i needed and stood in line. The line had about 7 people in it with 3 cashiers. The cashieres were very slow. I finally got up front to be helped by Edward again. I told him i needed to exchange this but i didnt have the tags and it had never been worn. He began to tell me that since i wore and washed it and cut off the UPC tag *inside* the shirt that he does not know what shirt it is and i could not return it. He said the Store manager will be in tomorrow and i can speak to her. If he would have politely said that our return polocy is unwashed and unworn items i would have been okay but instead he accused of cutting a upc code and wearing a shirt that i indeed did not wear (I had no idea that they put UPCs in shirts, Old Navy should be able to tell what shirt it is by looking at the reciept) I do not shop at Old Navy very often so i do not know the return policy off the top of my head. When i got to my car i read at the bottom of the receipt the return policy and i do understand that retailers have policys that they cant break but I am a Assistant Manager for a retail store and i would NEVER accuse someone of something (even if i think they did it). TERRABLE customer service i received at the Old Navy Abilene Tx location. I hope Edward gets talked to about his level of professionalism. I will not be back
Regular prices are high. Makes you think its a discount store by putting cheaply made clothes on super sale constantly, but when those arent adequate, the regular prices are too high.
Not any plus size little girl clothes. But dressing rooms and restrooms were open!
Nice place to walk around and with great sales. Employees always very nice
Had a order to pick up and return some items, they were very friendly and helpful!
Cute clothes and some good prices.
Not enough folks to check out LONG lines. Decent prices.
SUPER helpful and friendly staff from start to finish while I was there. I was impressed! Thanks!
I like their jeans as well other clothing. Good place to shop.
Just had to return some on line orders.
Good place to shop, good employees friendly.
I bought pants and flip flops. Salesperson was friendly.
You can shop inside as well as curbside pickups for Ecommerce. Bathrooms are closed though.
Store was clean, prices were great, and service was friendly
I really feel that their sale ads and where they Place their sale ads are completely misleading! They could definitely improve in that department!
Nothing fit, but I enjoyed looking. My granddaughter is a 00.
Good got to use super bucks, got military discount and stuff 50 percent off.
Not the place for me. Couldnt find anything worth buying. Pricing of things were higher than I think they should be also.
Always a good experience the checkout was quick today which was appreciated 😀
Good clothes for bargain price. Great for school clothes for the kiddos.
Found everything I needed
Large selection of clothes,decent discounts
Rude
Great place to shop for kids clothes..
Completely out of uniform shirts for middle school sizes.
Better quality, lower prices down the way at Bealls
Great store with great clothes and prices
Great employees
Good deals on clothes.
Love there prices and clothes!
Same as all the old navy stores.
Absolute favorite place to buy jeans!!!!
Can never find anything for me.
Good assortment of clothes for the winter!
Found good sale prices.
Good place to find clothes
Good clothes but not well made
Variety of selection of kids clothes and adult clothes.
Especially love the sales
Like it very friendly staff
Great sale was going on
Great customer service
Couldnt find any staff for a few questions.
Clean with exceptional al service!
Lots of new style clothing
Sometimes it is great sometimes not.
Good price, messy store
Good prices on jeans
Great shopping experience.
Service is always outstanding
Small store. Limited selection.
Love old navy
Great friendly staff
Not so welcoming
Love working here
Great deals
Good sales.
Great service!!!
Great sales
It was perfect
Loved it
Ppl are fantastic!
My favorite.
Good sales
Love the people and clothes
Good sales
Great place
Nice
Slow cashiers
Great
Same for years
Love place
Excellent service
Total reviews rating 4.2
93 Reviews for Old Navy 2023:
Review №1
2022-03-28Ripped me off big time.1.00 in the vacuum and it didnt work then I put 1.00 in to wash my car. Didnt work. Then put 1.00 in the next one Didnt Work!!! Finally got my car clean. If they are not going to maintain them Put an Out of Order sign Up!!
Review №2
2022-02-10My first time in an Old Navy store. I was very impressed with the quality of merchandise. Great selections on jeans, sweaters, jackets, and much. Ill certainly visit this store again.
Review №3
2022-04-16Great, place to shop. Dressing room was a mess, but they were working hard to get it cleaned up.
Review №4
2022-02-16Great prices for great clothes! Love their clearance sales!!
Review №5
2022-06-29Seems like the store is shrinking in size and selection of clothing.
Review №6
2021-04-27Im 6ft,and have worn old navy tall jeans for years ,they fit and the 36 inseam was perfect. Now,they consider a 32 inseam tall..wth.Im so disappointed that you have done away with not only the length, but the original straight ones..Youre losing tall customers, and dont even care.
Review №7
2022-03-04I always find nice clothes on sale here
Review №8
2021-12-27Rude staff, very limited selection. The cashier threw my bag at me. I will not be back
Review №9
2022-04-27Its mostly jeans with holes unfortunately.
Review №10
2021-04-08The assistant manager crystal is amazing she went out of her way to help me look for the correct sizes for my kids pant size she went above and beyond