Papa Johns Pizza in Alvin
Site: https://locations.papajohns.com/...
- Monday:10AM–11PM
- Tuesday:10AM–11PM
- Wednesday:10AM–11PM
- Thursday:10AM–11PM
- Friday:10AM–12AM
- Saturday:10AM–12AM
- Sunday:10AM–11PM
Papa Johns Pizza in other cities:
When we pickup our pizza is always hot and fresh and just the way we like them. And the employees are always polite and welcoming
This Papa Johns is normally our go to. But this last time was absolutely terrible. I placed an online order that said it would be ready for pick up in 14-24 minutes. I arrived 30 minutes later and waited for about 5 minutes before they even acknowledged me. They hadn’t even cooked my papadilla. I had to stand around for 20 minutes and wait. In the meantime, I watched about 6 employees mill around in the back doing absolutely nothing but looking at their phones. It appeared only one person was working. It was a very unprofessional environment with drivers counting their tips and very slow moving employees. I have absolutely no idea what was going on, but it makes me never want to give them my business again.
I normally am very satisfied with this location, but not tonight. When I ordered online, I was given a 28-38 minute delivery estimate. My pizza arrived almost 2 hours later. Cold. I was given a Sorry we were slammed by the driver. I will be awhile before I order again.
Food was excellent and delivery was fast!!! Keep up the great work!!
I ordered a pizza and the jalapeno peppers. Went to pick it up arrived home pizza was soggy all the dressings slid right off the pizza the poppers were were burnt. I completely did the survey and I have yet to hear from them it has been almost 2 weeks I guess they dont care
Always awesome! And there the only pizza place that delivers to me so I guess its a good thing that I like papa Johns the best.
Its one of my all time favorite pizzas places, staff are always friendly. Phone app is easy to navigate and you dont HAVE to be a member to order with it, but if your are, you can get a free pizza after so many orders! Whether its carryout or delivery, your pizza is always on time, hot and fresh!
The pizza was greatWhen picking up the pizza the employees hands still were covered in flour. He didnt wash his hands before handling money.
Called the location in alvin , was customizing a pizza with burger sauce (which I have had done at other locations no problem . Just takes a little explaining) . The person who answered the phone is not the one at fault . He seemed alittle new and not quite sure of himself . But he then went and asked a manager . The phone was never put on hold so I heard there entire conversation . The manager was basically talking mess and made this poor kid come and tell me uhh we dont do that anymore instead of doing it himself. The manager defiantly need more customer service training,and need to not treat their employees like like either . I was extremely dissatisfied with my experience at this location, and its manager on duty February 8,2021 around 6pm . A simple no would have been ok , but the way I heard him talk about us and the way I heard him talk to that young man is absolutely unacceptable.
If youre going to order from here you better plan on picking it up because after they say itll be 45min to an hour, they call you back and tell you they couldnt find your address and the driver didnt have your phone number to call you. I usually pick up but this same thing happened the last time I called for a delivery and again tonight. Not sure why its so hard for you guys to find my address or even call me. Dominos has never had an issue.
Wrong toppings on my pizza after an hour plus wait.
Got the stuff crust actually really good
Worst experience at a pizza place in my life. Me and other customers waited an hour to get wrong order anyway. Manager was unapologetic and just didnt seem to care at all. The staff didnt seem to have any idea of what they were doing or care. I watched them throw away multiple messed up orders while we waited. The manager did finally give us a refund but that doesnt make up for his bad attitude and the extremely poor customer service.
We just had papa Johns and it was on point everything was so good we loved it and our order was fast and hot and freash when the delivery driver came and it was fast. Great service and who ever came up with those jalapeños popper rolls and the garlic parmesean wings those were awesome my favorite we will continue to order from papa Johns for now on
Freshly baked in ten minutes ready Philly cheese steak Papadia tasted excellent. I like that it has no paste tomato. Onions, green bell peppers, and melting cheese make it a perfect taste. . The reason I took one star out was just because NO NAPKINS served with the purchase. Our hands got very graesy while eating it in the car.
Ordered the original pan pizza crust with double cheese, double pepperoni. Fantastic! My son and I waited inside at their dining tables and ate it freshly baked there. (one issue on our visit, the mens bathroom out of service but sign says ok to use Womens)
Attitude. And lots of it. Sometimes there is a person who is quite polite and courteous. Most of the time you get a girl with tons of attitude that wants to argue about whether or not you ordered pepperoni. Goodbye papa johns, hello dominos.
We love papas but called today and was told the only way we can order is to go online, I always call it in we pay when it is delivered, what happened to write the order down and fill delivered and paid? Come on papa! Dominos it was.
When I call, I always get put on hold. And they never seem to come back. That has happened 4 times, I had to go elsewhere. 2 other times, they didnt know I placed an order and it wasnt ready for pick up. Then today, I called 20 minutes ahead of time, they told me 15 to 20 minutes, then when I got there, they told me would be another 15 minutes. Cant wait for dominoes down the street to open. They should have their sh*t together.
The general manager was awesome. They were really busy and he went out of his way to make sure I was taken care of. I drive 30 minutes just to come to this location because its the only one that I like
I went in to pick up order, and I was not impressed with the appearance; employees appeared to be sluggish in dress, bad language could be heard, the kitchen area looked unkempt, No masks, No plastic gloves, N hair nets!
Generally eat at Dominos, but tried something different. It was as advertised, hot, fresh and on time
Ive received fast and friendly service from the Alvin Papa Johns team. Good Job everyone including the drivers for making safe deliveries with customers orders. Keep It Up.
Its 89 degrees in this store someone need to fix the ac asap !!!
I havent eaten at a Papa Johns in along time and this location prepared & delivered one of the best pizzas Ive ever eaten !! Thanks to the employees that make this a great place for excellent pizzia !!
The pizza is always hot and fresh and the employees are kind.
This place is ok most of the time. However, dont buy their sides of pizza sauce. This location is not using the prepackaged sauce. They are making up their own cups and there is barely any sauce in them.
Lov the pizza ots a lil steep on prices but uvdo get ppa point after So many orders
I always get a great pizza. Any way I want it. Im in love with the Alfredo sauce, on my pizza, give it a try! It is amazing!!!
Always hot and delicious we love the Killens BBQ pizza. And the wings are awesome service is great and always a smiling face.
I received my pizza and it looked like it had been in a car accident. All the pizza was slid to one side and the toppings were off of it. The pizza was cold and took awhile to get to me. I called and the manager gave me a credit, however, I dont know if I will use the credit at this point. I spent $25.00 and was delivered a pile of pizza parts.
Made my complicated ass order and delivered with all my extra sauces and everything was correct. Extremely happy & impressed. The delivery boy was very polite and energetic. 10/10 would enjoy again.
The phone was answered by Adam. In the midst of a busy time he not only had a great attitude but advised us of the best special for our family. Thanks Papa Johns for hiring such capable employees.
I used to recieve pizzas from there and their pizzas are disgusting. And i heard the manager is racist... idk if its true or not. But i am never ordering from here ever again. I suggest yall dont do ordering from there too.
Got two pizzas there yesterday /when got them home they had very little taste very little sauce/if you have new people they need more training
I love this location. Been ordering pizzas from here year eithwr pick up or delivery and have never had a problem.
Alvin Papa Johns has the best pizza, hands down. Always fast, always friendly, always fresh. Thanks Papa Johns Crew, you make it the Best.
The pizza and costumer service was top notch!! definitely ordering from this location again
Good as usual. Center wasnt super thin. Crust was the right stiffness. Toppings were plentiful and well spaced
Everytime I order from here for pick up it takes wayyy to long for it to be ready. Can order from dominos in half the time
Im getting tired of this pappa johns. I order here all the time always pay for extra pepperoncinis and extra Papa Johns seasoning and never get it.
Delivery drivers are always very courteous and the pizza comes piping hot.
Always fail to remember the side sauces you pay for on your order.
Delicious pizzas!!!! Specially the cheese crust option.... wow. Amazing!!!
Pizza was great. Did not get sauce for my garlic knots...did not get dressing for my wings. Uggg
Bad pizza that we had to wait far too long for. Wont be back
Always fresh and delicious
Great family place..pick up or delivery or better yet eat there. Great hot pizza
Not as good as pizza hut.They put the pepperoni under the cheèse.
Scammersi placed an order with my card and they overcharged i feel very frustrated and upset now i have to change my card
Took forever for my pizza!!!!!!!! Delivery took an hour! Dont order from here! Guy probably didnt even have the address.
Pizza was great service was beyond excellent, polite friendly staff.
Received my pizza burnt and was waiting for a long time. When asked why it looked that ways, I was told it how pan pizzas come out.
The attitude of the horrible staff, especially by phone line ...bYe papa Johns , hello Dominos
They always have great specials and the Pizza is always made the right way!
Another restaurant establishment I have to overate. Great hospitality.
Tasted well but not cooked well down as asked for and ordered.
Love the service and the dilivery driver Casey is the best
Good pizza, more expensive than others.
Absolutely most delicious pizza
Great, great pizza, great service
Horrible quality but great service, lol.
Great place great pizza.
My papi loves the pizza
Better ingredients... better pizza... :)
They were friendly and no yelling
Yummy 😋
Great pizza, on time.
Great 🍕
Good food
Hot, fresh and delicious!
Great pizza
Love papa johns
The pizza is so good
Good CS
Its not youuckse
Always on time!
Love their pizza
Consistently high quality
Its so cool
Good service
Loved it
Yumm
Very consistent
Yummy!!
Fast and inexpensive
Great service
Great
Order was correct
Good
Nice
I like the puzza
Super slow
Good place
Good pizza
Great wings
Good pizza
Good pizza
It WAS GOOD
Pizza good
I work there
It gud
Delicious pizza
YUMMMMYYY AND WANY MORREEEEE
Delicious
Total reviews rating 3.9
115 Reviews for Papa Johns Pizza 2023:
Review №1
2022-03-25Im giving up hope on this restaurant. Theres a lack of standards that Im use to seeing enforced by the Houston Pizza Venture franchise that is absent at this location thanks to separate management. The dough is always out of date and slices are never a consistent size. Toppings are usually spread evenly but its hard to stack anything on a 1/2 triangle in the center of the pie. The only saving grace here is the service of cooking and delivery. Digorno sounding pretty good at the moment, though.
Review №2
2022-04-28Pizza is horrible and getting worse by the order they consistently get orders incorrect. Has not been good in at least 5 years, drivers regularly drive well over the limit in our residential area. Complaints rarely get you anything but a free pizza that isnt worth eating, unfortunately they are the only ones that deliver in our area. From now on Ill just make the drive into town both other options are better.
Review №3
2022-05-29Commercials and pics are WAY better than the burnt pizza I paid for! Wont be going back again for a very long time :(I understand prices going up, would appreciate getting decent product Im paying for...No photo threw it out...didnt need a reminder of this.
Review №4
2020-12-13The pizzas 🍕 taste better than the other local pizza places. The people taking the order and working register are always nice. Toppings have gotten skimpy lately but still a more tasty pizza than the competition.
Review №5
2022-08-19Customer service here is amazing. I had a large and complicated order, and they handled it amazingly, and were super kind. Shout out to Casey and Megan.
Review №6
2022-08-27I pick my order up Justin a delightful young man to have a conversation my order was hot and ready when I arrived everything was correct thank you Justin and thank you Papa Johns
Review №7
2022-08-09For take out, Id give them 4 stars (Check your order before leaving), For delivery they would get a 2 or less because It has taken 45+ minutes to get my pizza from calling the store and being told it is out for delivery to being at my front door, I am 2 miles from the store.
Review №8
2022-03-21Their computer was down so they couldnt take my order... even though I had cash. Let me repeat, they could not physically make a pizza and accept cash because their Internet was down. Not sure what the Internet has to do with making a pizza, but whatever. It was a one star rating for a one star experience.
Review №9
2022-05-31Order my pizza on line ..I left cause got an email saying its ready ..I live 5 minutes away..I get there and she tells me o we have to wait 5 minutes..ok then goes makes pizza ..comes back turns around and gives my pizza that was sitting there all along .soo I get a cold pizza for dinner or wait another 20 minutes for a new one .so disappointing 😞
Review №10
2021-12-15I wished I had caught the name of the lady that helped me. She was so patient and helped me figure out how to use my coupon and how to work the card machine. And the pizzas were so tasty. Really good experience as I dont pick up pizza very often.