Kerbside pickup
Yes
Papa Johns Pizza in Azle
Categories
Location on the map
Azle, Tarrant County, Texas, US
Service options
Delivery
Yes
Takeaway
Yes
Dine-in
Yes
Popular for
Lunch
Yes
Dinner
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Comfort food
Yes
Dining options
Lunch
Yes
Dinner
Yes
Dessert
Yes
Atmosphere
Casual
Yes
Phone: +1 817-813-3310
Site: https://locations.papajohns.com/...
Site: https://locations.papajohns.com/...
Opening hours
- Monday:10AM–10PM
- Tuesday:10AM–10PM
- Wednesday:10AM–10PM
- Thursday:10AM–10PM
- Friday:10AM–12AM
- Saturday:10AM–12AM
- Sunday:10AM–10PM
Papa Johns Pizza in other cities:
Comments (76)
Update 2/26/21So like I said before. I’d give them another shot to redeem themselves and I have given the two carry out opportunities and they haven’t let me down. Both times the pickups went off without a hitch and the food is Papa Johns quality. I should know I use to make the pizzas. Way back when they still had the free delivery and 30 minutes guarantee. So I’ve updated my star rating to a 5.Placed an advanced order at 5:59 for pizzas for a birthday party to be picked up at 7:15. Got there at 7:06 and was told it would be another hour and half. I get it’s your first day and all that. But if your not capable of handle first day volume or limiting online orders you’ve got issues. The system shouldn’t let you place a select time order if it can’t be fulfilled at the selected time. Now since I love PapaJohns I’m gonna give y’all a second chance later this week. Then we’ll see about raising those stars.
I have always loved you guys from your amazing pizza which my kids love. Ive dealt with pizza delivery which is always good, however the past 2 times we have picked up that was not a good experience by any means. Ive seen employees be disrespected right in front of me thats not professional and I have seen it more than once by the same rude manager her name is Jessica. I dont like to witness these actions. I will have my pizza delivered from now on.
We did a call in order, which was a bit of pain because it doesnt give you the actual store, but a third party. I dont know if that is normal for the company as whole, or if it is just because this is a brand new location. The lady I spoke with was very professional and polite. The pizza was good, though the dough was a little chewy, like it could have used another 60 seconds in the oven to finish getting crispy. The sauce was amazing, and the pineapples tasted sweet, not like the can they come in, which was a nice change in pace. Professional and friendly staff in the store. We will definitely be ordering here in the future.
I have never got a pepperoni pizza with jalapeños and they put the pepperoni under the cheese it didn’t taste the same
Papa Johns is the best thing to happen to pizza, in Azle! I am so excited they are finally here! We have ordered several times and as always, it was heavenly! It was on time and hot! The driver was super friendly!I hope they are here to stay for a long, long time!
Gave me the wrong pizza when I called them about it she didnt even seem to care. Even when I drive back there never a sorry this happened or anything.
My husband is a fan of Papa Johns and this one doesnt disappoint. I love the ability to order on the app and know when its ready to swing in and pick up. Food is well cooked and tastes great. Special instructions are always followed.
Tried twice to order a pizza and have it delivered curbside. Although I was sitting in front of the store I couldn’t get through on the phone. The next time I ordered from home and pulled up in front of the store. They refused to bring my pizza out because I was paying in cash. They will deliver if you’re miles away but not ten feet. Go figure!
This is a take out or delivery location. They had a full staff in there working so they were not ba ked up on orders.
Same as everyone else. Had to cancel my order after waiting 2.5 hrs. Guessing they didnt train their employees before opening.Edit:. Ok, so I gave them another try. Seems things have calmed down. I picked up just in case. Pizza was ready on time and order was correct. Pizza tasted fine.
I ordered at 6:45 this evening and the carry out wait was a hour and a half. When I arrived to pick up my pizzas the guy behind the counter said it was going to be another 45 minutes. Do not use them if you want pizza on time or to eat at all. I will be taking my families business to the other pizzas places in town who seem to know why they are doing.
I seen on line that they had curb service and having back trouble that would of been helpful. When I got there I called and said I was here. I was asked what space I was in, then told I hadnt paid yet .I told them I was using credit card and he said they really didnt do curb because they couldnt keep up with who was parked where. I told him that I would be in to pay. When I asked that someone carry the pizza out for me as I need to use my cane. He seemed bothered and then asked one of the boys to do it. Not sure if I will be back, pizza was really skimpy on meat and very runny
Delivery driver in a silver car came out of parking lot onto fm 730 in Azle and almost ran right into my husband who was his motorcycle. My husband had to lock his brakes up and almost lay his Harley down to avoid hitting him, Thank God nobody was right behind him. The guy never stopped or waved or even acknowledged that he seen my husband. When my husband came home and told me what happened, I tried to call the store and chose option 5 to speak to a manager... listened to their hold music as the phone rang 4 times in 20 minutes and was never answered. This occurred at 7: 18 on 10/31/21 in Azle, Tx
Ordered from here yesterday and I will never order from there again! The pizza was pretty much just crust. Hot wings were burnt and my jalapeño popper roll was supposed to have cream cheese in it. Well it was a crescent roll with just pieces of jalapeño in it. Almost $40 in the garbage!
We always order the parmesan crusted papadias. We have ordered three times always expecting not to be as good as the first order. Boy were we wrong. Always fresh and delicious. Staff is very courteous.
Ordered a pizza through the app. Estimated time was 98-104 mins for delivery. Delivery time was supposed to be 8:36pm. Order was put in at 6:51pm. I called the store at 8:37 to talk with someone and found my order wasnt even started yet. Cant stay up all night waiting on food. Will not be giving them return business.
Tried for the first time this evening.Got a thin crust pizza with garlic knots.Pizza was not square cut, like I ordered.Hard and flavorlessGarlic knots were good, but you could put that sauce on a boat oar and Id eat it.One and done.
Terrible experience. My daughter tried to call in our order and was put on hold for nearly five minutes then was hung up on. Order was placed online, proving too difficult. When I arrived to pick up food, the entire staff was having a food fight. I sat and watched from my car afraid to go inside. I will NOT be eating here again.
Delivery driver knew exactly where I was asking my order to be delivered. He was awesome! Very friendly and positive. Definitely a huge turn around from previous experiences with other locations. Will definitely be ordering again in the future.
Pizza arrived before estimated time, correct order, all my sauces were there, plus my drink. Food was great & my delivery driver was very respectful! first time ordering pizza from here and it won’t be my last.
Website kept malfunctioning so I called in my order. The person who answered the phone wasnt even in store, it was some 3rd party. The lady was nice. When you go in to pick up the food, they dont even acknowledge you. And when the person at the register finally did all she did was stare at me. She didnt even wait until she was finished with me to turn away. Extremely rude and 0 customer service skills.
Have ordered carry out online a handful of times and have never had an issue. The food is always hot and delicious.
They had my order ready on time and the pizza was straight fire!! And the jalapeño popper rolls SHEEEEESHHHHHH!!!! Shout out to the workers in there. Night and day compared to dominos
When my family got pizza from there we went to pick it up in the middle of the winter storm. The pizza was delicious. People have got to give them a chance to work out the kinks. They havent even been open that long. This is our new local pizza place. We will be returning.
I give the two guys working last night props for holding it down the only two there they were banging out food
I am so glad we have a papa johns close to home now. I love the pepperincini that comes with the pizza. Omg and the garlic butter dipping sauce...YES! The girl who took my order was so sweet and patient. Pizza was done perfectly. Delicious, I am a very happy customer. Welcome to azle papa johns. Yaaaaay!
Last night they delivered pizza to our house and completely ran over our stone lining our drive way and broke it all. Didnt say anything to us either. I noticed it this morning. That is someones time and and money they just ruined.
They had a rough start which is why the reviews are so low, but it seems like theyve got it figured out now. Im sure everyone in Azle was ordering at once when they first opened LOL. We like our pizza!
We’ve ordered several times now out over in Pelican Bay. Unfortunatly our address shares an address at a ghost house 10 minutes away. I can’t put Pelican Bay as my town, I can only put in Azle. I noticed today our location was correct on the map on the app after I placed my order so I didn’t call to let them know we were in Pelican Bay. They still ended up over at the other same street names as ours. Very frustrating on all accounts. We wish this location would understand now that were at a new subdivision in PB. It’s annoying to keep calling every time because when I do they sound annoyed on the phone. Like I’m sorry my street name is in two places with the same zip code.
It took 25 minutes from the time it said, “order is on the way,” to be delivered. Crust was rubber and sauce overcooked.
If you dont mind waiting an extra 5 hours our for your pizza eat here
DO NOT ORDER FROM THEM!!!! First time to order and the order was said to be delivered by 805 at 826 i called the store and my order had not even been made and was told it would be another 45ish mins till it got made plus delivery time. ARE YOU KIDDING ME. I asked for a refund and was told it will be a few days before it would be refunded. PaPa Johns is new in Azle but you aint cutin here. Good luck hanging around!🤬😡
Many problems could be explained by short staffing or inexperience of staff. But be prepared for wait and poor quality.
I really like the speed and flavor of papa Johns the only thing I disagree with is losing the original speaker becouse of the new stinking cancel culture
I liked it meat lovers but there is better pizza out there
I was excited when Papa Johns opened up in Azle but this location is bad. I wanted to like this place but after several attempts today was the last staw for me. Sneezing all over the cooking area w/ no masks. Gross
Ordered online. Said it would be 46-56 minutes. Took An hour and half plus pizza was barely warm.Not impressed all around.
Just picked up our last pizza from this place to be clear Im only talking about the one in azle Texas 76020, weve been getting pizza from papa Johns for years always good at other locations when they opened this one we were thinking great now we dont have to drive so far, all the pizza we had so far is sub standard at best the people who work there could use a lesson in customer service the pizza I picked up today June 20th was the worst one yet we wont be going back.
This place sucks at customer service. We ordered at 6pm. They said it would be 30-40 minutes. Called them at 8pm they told me it’d be another 40 minutes. They were rude when I asked for a refund. Place is a joke.
Employees were arguing with eachother, Took over an hour to make our pizza when it was supposed to take 45 minutes, then had to remake one of the pizzas I ordered.
Couldnt order because the website kept crashing, the third party phone operator hung up on me once, then couldnt take my order because the terrible connection only allowed me to hear every third or fourth word she was saying.
Good but needs help and answering the phone could use some help
Been waiting on my pizza for almost 2 hours and it keeps saying delayed and I cant even talk to anyone when I call
So happy to finally have a Poppa Johns in Azle. And as a bonus they deliver to Briar.
Great pizza at a great price
Delivery not available 4 miles away. That’s not really “available delivery” then; is it?
Are you kidding me bunch of geriatrics working up there!! How does it take 2 hours to do 10 hot wings?!?
Pizza wasnt totally dune, to large of Prices for small portions of pizza.
Always the best mad they dont deliver to my house
Cold overpriced pizza.
MAN THIS PLACE IS ABSOLUTELY AMAZING. Finally some good pizza in azle.
How do they not deliver to an area that is less 6 miles from the store????
Good food, fast delivery for Azle
Melty pizza papa John
ABSOLUTELY LOUSIEST & WORST CUSTOMER SERVICE EVER!!!!
Very good
Good friendly service and product.
Awesome people good Pizza
Better ingredients, fewer of them.
Papadias are super hella dank
Great service
Papa Johns Master race
Awesome service!!
Great staff
This is some G.A.P.
The staff there were great
Total reviews rating 3.2
76 Reviews for Papa Johns Pizza 2023:
Review №1
2022-07-05So glad to have Papa John’s in Azle. This isn’t the easiest location to get in and out of because it’s a little far back in the shopping center. But the pizza was great and delivery was fast. But if you really want fast… Go and pick it up for yourself. Finally! There’s a pizza place that’s not Gross Domino’s or Pizza Hut!
Review №2
2022-02-05So after 3 attempts of doing delivery or carry out with this Papa Johns I will no longer buy from them. Staff is unorganized. Waite times are down right lies add an hour too either what they tell you or the tracker apps. Im sorry but 4 people in kitchen one at counter and two delivery drivers is not short staffed its un organized. Not everyone but some are rude when trying to communicate with staff. I have watched 3 cooks making items from scratch serve faster times then this place can with quick service setup.
Review №3
2022-03-05I dont mind wait times. Really. When theyre given to me straight. This is the third time me or my family has ordered from this Papa Johns and the 30 minute wait time was actually 2 hours. I understand short staffing, there really wasnt enough people, I understand having super long wait times, I want them given to me straight. If its going to be an hour and a half, tell me its going to be an hour and a half, not 30 minutes. And with absolutely no apology or even bothering to make it right. Just gave me my pizza and sent me one way. I will NOT be back to this Papa Johns. It should have stayed closed.
Review №4
2022-06-18This location makes an excellent pizza 90% of the time. But every now and then they are so bad. Today, crust was completely flat, and slices were limp and soggy on a supposedly well done pizza. Tasted like the dough was undercooked. So disappointing to spend $20 on something that tasted awful.
Review №5
2022-03-14So I called in for an order and I have 100$ bill but since they can’t give me change they said they couldn’t help me? What kind of place looses money cause you cannot provide the right change to your customers. I guess Pizza Hut is better cause they at least can do it.
Review №6
2021-08-31When you go for their specials of two medium pizzas. with your choice of two meats . Come home to see you’re $23 dollars of Pizza with a piece of meat here and there 😡😡 what happened to the double meat. My first and last time to this place. Was very disappointed 😡
Review №7
2021-02-18Stopped to get the large 2 topping special $7.99.. they tell me that deal is over and proceed to charge me $15.09. first time there.... Last time there ... Not a good way to start a new business.
Review №8
2022-03-12This location is awful and so is the management. They keep messing up our orders we have delivered. I finally got tired of it and called tonight to get a refund and they told me to drive up there and they would give me a new order. I paid for delivery!!! The staff or manager was rude and wouldn’t refund the money. We will not be ordering from here ever again.
Review №9
2021-08-17This place is so great that I deleted all the other pizza apps and joined their membership. This is now my only source of pizza. My wife gave up on pizza a month ago and tried Papa Johns and was impressed. They actually put extra sauce on pizza when you ask, and know what extra cheese means. Every person that we have met has been great and tolerated even enjoyed our crazy son. My 10 year son asked for an app to be a delivery driver, and the guy just laughed and said come back when youre 18. We all got a good laugh. Their pizza is always great even reheated. Thats is hard to find.
Review №10
2022-06-11Always get my pizza delivered on time the drivers are super nice and the pizza is excellent.