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Phone: +1 210-702-2060
Site: https://www.sabugs.com/
Opening hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
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Total reviews rating 4.6

79 Reviews for Pied Piper Pest Control 2023:

Review №1

2022-04-18

I hired Pied Piper because the company my daughter worked for used them at their office and they were happy with the service.My initial visit was in July and the first quarterly visit was in October. Those were the only times that I can say things went accordingly.I had one visit that I wasnt home for because I was not given notice of the visit. ( Computer issues). To be fair I called the office and the young man that answered the phone offered to go right over because I live right down the street. Luckily my daughter was at my house so she let him in and it was done. The next time I was scheduled at 8:30 on a Saturday, I was home until 9:30, which made me late to my grandsons game, got a call from Josh stating he was at my house , I was across town and I told him I waited for him at 8:30, he had taken it upon himself to change his schedule around for his convenience and didnt call . He did apologize , I told him I had left a message at the office because this wasnt working out. I didnt receive a call back from the office on Monday , when I called that afternoon I was told that there were 14 messages on Monday morning but I wasnt one. Rescheduled for this last Saturday , I was assured someone would be there, NO SHOW, NO CALL!! Brian didnt show up for work on Saturday, Ive asked to be taken off their list .I feel like I gave them plenty of opportunities to get this right and its just not worth the aggravation. They arent the only pest control in town.

Review №2

2022-07-29

We’ve been using PP for a few years, with decent results. We’ve begun having problems not only with billing, but now also with a no-show, no-call. We’ve also been seeing insects inside the house again—quite alive I might add—& wasp nests are being overlooked. When I called to request a do over, the woman with whom I spoke tried to talk me out of it. In addition, they set me up for direct bill, but still send a statement every time that I end up having to pay manually anyway. Read the most current reviews to get a good idea about their service. We’re going to switch to another service.

Review №3

2021-06-17

We have been with Pied Piper for almost a year. Recently, we relocated within the San Antonio area. Mark came out this morning to complete our first service at the new address. He was very professional and on time. He made sure to explain everything and reassured me that if we noticed anything between the quarterly treatments, we can call for an in-between service. Mark is customer focused and a great asset to Pied Piper

Review №4

2021-11-05

I hired Pied Piper to catch a family of skunks at my house but apparently they don’t employ effective measures to catch them. The reason I am unhappy with their service is the failure to supply an invoice, failure to properly take payment, and failure to explain that visits to reload bait counted against the number of times they came out. It was a flat out lie that ”pickups” meaning they caught something is only thing that counted against how many times they’d come out. I wasn’t given a follow up call to even tell me they failed to catch them. Anyone looking to hire this company look elsewhere. As a disabled vet I rely on companies I hire to do a good job because I can’t do it myself. Thanks for wasting my money and time.Update:While I still stand by the listed issues at least they made steps to contact and rectify the issues I had.

Review №5

2021-08-12

Pied Piper is awesome! Rufus got rid of a very large and dangerous wasp nest at our property and took care of our ant situation. He was very professional, friendly, and informative. We would recommend Pied Piper as the best pest control service.At: Storage Mart on Thousand Oaks

Review №6

2021-08-02

I had read about Pied Piper Pest Control and their effectiveness in removing animals from their area. I was having a serious problem with birds nesting on my patio. I had tried a number of deterrents. Marshall came over and successfully removed nests and whatever was attracting them to that area. Job well done!!! Thank you, Marshall. They have not returned.

Review №7

2018-10-25

Josh did a wonderful job servicing our residence today. He was very thorough and made sure I was 100% satisfied. I’ve been a Pied Piper Pest Control customer for a few years now. Their prices are affordable and they stand behind their product. I highly recommend them.

Review №8

2020-08-06

Excellent service! They will come quickly in between your routine services (mine are quarterly) if an insect problem arises. I had an ant issue and they addressed it within 24 hours of me ringing them. My technician, Robert, is extremely professional, courteous and thorough in his work, we are fortunate to have him! Weve been using Pied Piper for years and wouldnt ever consider changing - they are terrific!

Review №9

2018-08-10

Every time I call Pied Piper Pest Control I know that I will be getting the best customer service around. Ive worked with Marshall and Richard many times before and they have always been so great and kind. Josh is another representative Ive had the pleasure of meeting and he was just as great. They are very thorough in the work they do and definitely know what theyre doing.I know that if im needing any pest control services done, they will be out here taking care of the issue in a fast and timely manner. I would highly recommend this company for all your pest related issues, whether that be residential or commercial properties. 5 stars is not enough!

Review №10

2021-10-12

Having issues getting removed from their system. Never signed a contract with them and they are unable to provide proof that I signed up for their services. I was told back in July that my ‘account’ would be removed. They just sent me an email confirming service for October. Sent another email to them explaining that I don’t have service with them. They said they never received a cancellation notice and now my (non existent) account is being blocked for non payment of services. ??? Hoping I won’t have to go through this again a third time.