Pine Tree Garden Chinese in Balch Springs
Categories
Location on the map
Balch Springs, Dallas County, Texas, US
Service options
Health and safety
Highlights
Popular for
Accessibility
Offerings
Dining options
Amenities
Atmosphere
Crowd
- Monday:11AM–9PM
- Tuesday:11AM–9PM
- Wednesday:11AM–9PM
- Thursday:11AM–9PM
- Friday:11AM–9PM
- Saturday:11AM–9PM
- Sunday:Closed
This place was pretty good. The chicken they have here is kind of different than Ive had. Kind of softer or idk if it was the breading but it was on the softer mushy side. It didnt taste bad or anything just never had this texture before. Rice was ok just peas and carrots in the rice. Egg roll was ok as well kind of looks like a spring roll though. Would maybe eat again but not be a top choice for me. Paid a little over 8 dollars for this sesame chicken combo.
Their food is AMAZING. I’m really critical when it comes to food. You will not find anywhere this good within a 10 mile radius. No comparison. Their sesame chicken is the best I’ve ever had. They have really hard, dedicated workers too. A lot of places around here close early due to staffing and this place always rocks.After I had my baby the first meal I had outside of the hospital was their Granny’s Chicken Noodle Soup. It’ll always hold a special place in my heart. It’s such a comfort food.
Im a native New Yorker so my standard when it comes to most takeout food is super high. I would really recommend this place not just for the food but the customer service! I called to place an order for pick-up and in all fairness to the young man who answered I had a THOUSAND questions! I could hear the phones in the background absolutely ringing OFF THE HOOK but the young man who answered my call stayed calm and never once seemed annoyed or in a rush. In fact he was super friendly and professional! I am used to buying fried chicken wings in a combination place with pork or shrimp fried rice. Apparently they package different items very differently here. That is why I had so many questions. I was actually profoundly impressed with how patient and friendly the staff member was to me. When I arrived to pick-up my food it was ready in the exact amount of time that I was quoted over the phone and the place was absolutely SLAMMED!!! The young man who greeted me was warm and friendly and I could see that the staff were all working together. It was so refreshing to see people working that seemed to be upbeat and not bummed out that they had to work hard to take my money from me. They asked me how many condiments I desired and gave me twice that amount! I left VERY impressed! The food was hot and very fresh tasting. The only TEENY issue was that the wings had a slightly sweet flavor to them which I LOATHE and I asked if there was any sauce on the wings and was told no. I hate meat in sweet sauce but the wings were PERFECT. The texture was absolutely PERFECT. I hate rubbery under-cooked wings and DRY, tasteless overcooked wings. Not only were these the PERFECT texture to the taste, they were gorgeous to look at. Perfectly browned! In light of all of the other perfect aspects of my experience, I even ate the wings and truly enjoyed them! I HIGHLY recommend this restaurant!!!!!Sincerely, SUPER hard to please when it comes to food!!!!!
I really do like this place. I have only been here maybe 3 other times in the past. Food is great. People are friendly, but this most recent time... We ordered over the phone and did pick up. Of course to do as much social distancing as possible. The young man who assisted us at drive thru was great. Super friendly. But soon as he shut the window this younger woman with light colored / dyed / hi-lighted hair in a pony tail came up. She didnt assist us, but what bothered me was that she did not have her mask on. What we could see in the kitchen was others wearing masks, but her. We couldnt tell if the mask was around her neck or it was a scarf. She was carrying on talking with whoever and getting drinks for whoever. It clearly says on the web page that they are to wear masks & of course asking customers to do the same! Come on now! We cant beat this mess if everyone does not do what needs to be done to protect yourself & everyone else! The three stars is not for the service or food, thats all great! But PLEASE DO FOLLOW WHAT YOU TOO WANT US TO DO!
After reading the previous reviews I was very excited to try this restaurant. I was disappointed. While the food was delivered fairly quickly and piping hot, flavor was lacking. Honestly I prefer Panda Express over this place. I ordered the Orange Chicken, my daughter ordered the Beef and Broccoli and I was not impressed with either dish. I did not like the fried dumplings that we ordered. The dough was tough and chewy. The atmosphere was uncomfortable. The dining area was not very welcoming, no decorations and I noticed there were bullet holes in the windows that have not been repaired but it was clean (probably because no one ever actually eats in the dining room, lol). I will not be returning.
First time here and we were greeted with excellent customer service. The young man at the counter offered a picture book and the owner explained the dishes. We had the steamed dumplings ( take about 15min to make), egg drop soup, orange chicken and Mongolian beef and a egg roll came with a main dish meal. It was delicious! Nice little gem in Balch Springs at an affordable price!
I have loved this place for years. I recommend getting Chicken Broccoli Spicy with Fried Rice and Hot and Sour Soup. My husband and son love the Sweet and Sour Chicken with Fried Rice and Eggroll. I have tried many other dishes and everything is amazing. Thank you for your delicious food!!
Usually pretty good but today.....ordered the Orange chicken but instead I got dark red, tasteless and soggy chicken. It was a pile of mush. Come on, ya can do better than that. Everything about my meal was so wrong. The fried rice on the side was tasteless even the broccoli had no taste. Tried something different and it sucked. I will need to go back to my usual fried rice.
I have been going to Pine tree for decades and a few weeks ago I encountered a coworker who absolutely hates this place. Well of course I had to defend it. Sure, its a hole in the wall built into what was obviously a dairy queen in another life, but nowhere have I found food both crispy from the batter and soft from the sauce in such a great balance. Their hot and sour soup is THE best I have ever tried and I have had many hot and sour soups over the years. P.T. Shrimp. All I have to do is mention P.T. Shrimp to my family members and we start to desire this amazing appetizer.Oh, and since I bring up family, I am pretty sure my extended family has adopted the Pinetree Staff to be part of the clan. When we have relatives come to town we gather the clan and take up most of the tables (alas, pre-covid) and now that Ive moved 30 miles across town, if I find myself back in Balch Springs it is mandatory that I take food back home on pain of ..well pain of pain I suppose.Look, the point is that this place is great and should absolutely be on your list of chinese restaurants to frequent... frequently!
First time here! Really enjoyed this place. Small, nice, clean place. Staff that works there were very friendly, patient, and informative. Prices were good. Food was great! Very impressed! Like that the place didnt smell like a grease trap or sewer. Normally small places around here really stink. Thank you for the great food, clean place and friendly service! Will definitely be back!
My entire family enjoys this restaurant and have been going here since their opening about 30 years ago. Now that our children are grown and moved away it is the one place that they want to visit before they go back to their own homes. Its very inexpensive at about $8 per dinner plate with lots of variety to choose from, even have a photo book for those who cant remember what the names of their favorite dishes are. Ask for Pam or Ellen (Pang & AhLin), tell them what you like and what you dont like oh, and they will prepare it the way you like it. But... On a side note, if they get to know you very well and you become part of their family, they will learn your medical restrictions and say No, you cant have that if you ordered something that would be harmful to you. (This is the first restaurant Ive ever been to that will say no to the customer wanting to buy something..)
Good Chinese restaurant in Dallas and I have been to many, the quality and taste is unmatched..I order to go and its always steamy and fresh food..Eggrolls, Lomein, Orange chicken, Combination rice, pork spare ribs are all taste worthy.I would give more stars but the owner is very rude, I had a mishap with my order(i ordered vegetable lomein and received regular lomein)and she snatched the container the lomein was in gave it to the chef and yelled Fix it I cant help that the customer changed her mind!! right in front of me. I continued to tell her just give me a side of vegetables no big deal and she just ignored me, so rudely.They did fix the order, but please dont have any issues with your order otherwise the owner goes crazy..I am not sure if I will be returning back due to her nasty attitude.
Yes, this is the best Chinese food in DFW for sure. We usually do the dinner sizing take-out and they have my favorite Sesame Chicken by far. Ugh! Im getting hungry just thinking about it. Go eat there, or call in a pick up order. Youll be full and smiling ear to ear. Very much recommend!
This is one of my favorite places, I have been going here for at least 18 years with my sons. Ping and Helen have been there for as long as I have been going. I started out getting Orange Chicken with fried rice and an egg roll. Now I get General Taois Chicken, I know I didnt spell it right but its really good
The best Chinese food, hands down.I love this place, they have the best sesame chicken Ive ever had. It has a family atmosphere and the staff is extremely friendly. All of their dishes come with big portions and are a great deal for the price. Ive had just about every dish they serve, but my favorites are the sesame chicken w/fried rice & egg roll, their General Taos, the orange chicken, and the Szechuan. If you like Chinese food, you cant go wrong by trying any dish on their menu.
I LOVEEE this place!!! me and my boyfriend went here while his car was at the shop getting repaired down the road, we went here for lunch (i’m a picky person when it comes to chinese food) the customer service is awesome and the food is amazing. i live an hour away from this restaurant and i would NOT mind making the drive for lunch or dinner & i definitely recommend.
The prices are decent, but the portions are small. I ordered mixed fried rice, chicken lo mein, and general tso chicken. The lo mein was disgusting. The fried rice was decent, but the beef was definitely questionable. It looked really cheap and processed. The general tso chicken was surprisingly really good. It wasnt soggy or stale and mainly crust. It was thick pieces of chicken. That is the only reason i give it 3 stars instead of 1.
I enjoyed the service. I could also tell that the food was made only after I ordered it, which I appreciated. The food was plentiful. My only problem was the food (I ordered the LoMein combo) itself. The food just tasted fine (the reviews led me to believe that this food will taste above average when really it was just average).
The food was pretty good, prices ok. The problem is that I got food poisoning! Ordered PT Shrimp, Egg Drop Soup, Orange Beef, Lo Mein, and then Sweet and Sour Chicken, Crab Ragoon and Chinese Chicken Nuggets wih Fries for my kids. The kids seem ok, but I came home and woke up vomiting it all up 2 hours later... then continued vomiting all night. I plan to go back to the place after work and notify them and hopefully get a refund. Spent about $40. I will update my review once I see how they respond. If they are reasonable and give the refund Ill increase the rating for good customer service, at least. If it werent for the food poisoning, I would have rated them a lot higher.Disappointing because it was pretty tasty until it all came back up. :( Guess well have to keep looking for a Chinese food place in Mesquite, sigh.
We had General Tsaos Chicken and Sesame Chicken. Very good! The cook came out to ask how our food was. We asked if they could make our dishes without breading on chicken and she said yes! They do special orders like that. Friendly wait staff. Restaurant could use some cleaning and updating. We will return for sure!
The food taste nasty to me. Not much effort was put into it. Taste like soy sauce and boring used to make my dish. I could have done better. Not much flavor I wish I had went else where. I knew at that moment when I see the kitchen was runs by a bunch of white folks. 😑😑
So this is my second time visiting Pine Tree Garden. I must say they are delicious. I have tried their sesame chicken, cashew chicken, pepper beef, Kung pao, orange chicken, and combination fried rice. They were all great! Their egg rolls are good too. I hear a lot about their soups and I will try them on my next visit, its too hot in Texas to be trying a soup right now. I think I found me a new place to eat Chinese food. They get 5 stars from me!!!
Horrible food. Ordered delivery. I could taste freezer burn in just about every course I ordered. Certain dishes I didnt even touch cause you could smell the tainted outdated garbage like smell. I took a nap after eating and woke suddenly to rush to the bathroom and vomit. Worst food ever.
Love this place the staff is friendly helpful and very much so accommodating to allergies and dislikes and likes the manager there is name is Ellen and she is absolutely amazing and they make very good food if they will also customize it to any way you really want it
Total reviews rating 4.4
199 Reviews for Pine Tree Garden Chinese 2023:
Review №1
2022-05-15Pretty tasty based on what’s available as for Chinese 🍚🥡🍛 restaurants in the Mesquite / Balch Springs area. Service and cleanliness are everything and in my opinion, this place offers them amazingly. Seemed to be pretty busy during dinner time for take-out, although it does have a fairly decent size dining area too. Menu is typical of most similar type restaurants. I do recommend this place, if you are in the mood for some Chinese food. 💯
Review №2
2022-02-12Wow what a hidden gem. I came in with no real expectations, and was so pleased. I ordered the pepper beef and it was delicious. The brown sauce was very rich and flavorful. Our host in the restaurant was attentive and very pleasant. We will for sure be back!!!
Review №3
2021-12-11Best Chinese restaurant on GOD’s GREEN EARTH!!!!!!! You have to give this place a try!!!!! Omg my mouth is watering by just thinking about the food!!!! Omg and may I add best customer service ever!!!!! Also the have a wide verity of vegetarian meals.
Review №4
2022-05-06Came here for lunch with a few coworkers. We all enjoyed this place. The staff is extremely friendly. First place I have seen that had Orange Fish, and it tasted great. Would recommend this place any time.
Review №5
2022-06-21I love their egg rolls, they are home made!!! I also love their sesame chicken extra crispy, just the way I like it!!! This place is the 💣 bomb!!!😃😃😃😃 if a person said the food was bland or nasty, they must of had covid 😛
Review №6
2022-06-03I ordered beef lo mein and chicken fried rice . It had absolutely no flavor whatsoever the food kinda made you feel like when ur sick and can’t taste anything . The reviews are great but my experience was the complete opposite. !Super bland food !
Review №7
2022-06-05You get a good serving for your money.The place is welcoming and friendly staff.The little hispanic lady at the front was a cutie as well😍
Review №8
2022-01-19The combination fried rice and egg rolls are always fresh, yummy, warm, and very delicious meal that hits the spot. The portions are absolutely awesome for one meal or two depending on your apittite.Wait time varies depending on what time of the evening you order.
Review №9
2022-03-01Loveeeeeee it here!!! Been eating chicken fried rice for 3 days in a row now lol
Review №10
2022-02-12Amazing Chinese food!!! And the staff is fantastic. I always order take out when not feeling well and it never fails to make me feel better