Popeyes Louisiana Kitchen in Missouri City
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Missouri City, Fort Bend County, Texas, US
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Site: https://www.popeyes.com/store-lo...
- Monday:10AM–10PM
- Tuesday:10AM–11PM
- Wednesday:10AM–10PM
- Thursday:10AM–10PM
- Friday:10AM–11PM
- Saturday:10AM–11PM
- Sunday:10AM–10PM
Popeyes Louisiana Kitchen in other cities:
I received two small soda cups of red beans and rice that was supposed to be the equivalent of two large red beans and rice so is that the equal equivalence, and does anyone have a corporate # that I can send a complaint to because they dont answer the phone at the Sienna location.
Went to get food and when I put an online order it says food will be sitting on front counter. The doors where locked and a very rude employee said doors are locked and making an exaggerated hand motion to go through drive through and there was no sign stating that the lobby was closed. If the lobby is closed you need to add that sign. Also change your online order pickup to reflect that it is drive thru pickup only.
This location sucks at delivering quality customer service. two separate times I have observed them totally fail at satisfying customers in the simplest ways. they are slow, inefficient, unorganized and don’t know how to properly prioritize orders. they allowed a customer to leave upset and never tried to understand his problem or solve it, just continued to argue with him over a legitimate issue he had with him getting his order. they need better training at all popeyes locations but it probably won’t happen. all the managers probably care about is having bodies to take up an assigned space to complete certain duties whether they provide a good customer experience or not.
This is literally the BEST Popeyes I have ever been to within the last 5 plus years. I don’t even eat fried foods or fast food often but I went to this one on my break and the food was FRESH(surprisingly) so I made another trip a day or so later and the food was fresh again. I went the next day and again today, I don’t know who the cook is but I personally haven’t been to any fast food place beside Chic-Fil-a who serves fresh food and the food was again fresh today… and how I know the cook takes pride in their job is because they are not giving you food that has been sitting. The chicken was fresh out of the grease because I couldn’t hold it in my hand lol. I said all of this to say THANK YOU for doing an excellent Job🙌🏾
I ordered an eight piecemeal with a large side and additional large side on the side. Instead of putting the food in the regular containers we receive them in small soda cups. So my mashed potatoes and red beans and rice maybe not the size that we pay for which is $5 was in a small soda cup unacceptable. Itll be a long time before I revisit Popeyes and my family eats Popeyes every week
My Chicken I Purchased was Cold andI ordered a Special they Had A. Nine Piece and the chicken was so smallI Wasnt Happy with it and The Price was$16.00 I will Never Eat or Order fromPopeyes Again Yall have Lost My Business .And I couldnt understandThe Speaking of the Staff Either.
Today I visited Popeyes for their Rippin Chicken Box. The chicken was old, dry and cold and she (the lady that waited on me) was trying to give me a piece that was so small, it looked like a little kids hand. She moved all the pieces from the top to get the smaller one at the bottom. But I asked her not to do that. I dont eat there often. Its been about 7 years since Ive eaten at Popeyes (bad experience) so I decided to try it today. I usually check my order before leaving any fast food place, but I was going home from work and I was trying to get there. Ive learned my lesson again, Today! The only good thing about the meal was my frozen lemonade.
FYI: ***ALERT*** OF A RECENT VISIT(NOV-11 or 12-18) TO THE MISSOURI CITY, FRESNO LOCATION ON HIGHWAY 6 IN FRONT OF KROGERS.PLEASE KNOW THAT I GAVE 1 STAR BASED ON THIS ISSUE ONLY!!! NOT OVERALL OF THIS LOCATION.WE WENT TO GET SOME POPEYES, AS WE DO PERIODICALLY. UPON THIS VISIT I ORDERED A PECAN PIE WHICH WAS LISTED ON THE DRIVE UP ORDER BOARD FOR $1.49 IN 2 DIFFERENT SPOTS (SEE PICTURE-TOP RIGHT AND BOTTOM LEFT). HOWEVER IT RUNG UP $1.79 AND WHEN I QUESTIONED IT, THEY WERE INSISTING IT WAS $1.79. THEY WENT AS FAR AS TO TELL ME $1.49 WAS FOR IF I ORDERED 2 APPLE PIES, WHICH AS YOU CAN SEE, WAS NOT ON THE BOARD AT ALL.THANK GOD I TOOK A PIC BEFORE DRIVING UP TO THE WINDOW, BECAUSE OTHERWISE THEY WERE NOT GOING TO HONOR THERE LISTED PRICE ON THE ORDER BOARD IN 2 PLACES.LEARNING LESSON: PLEASE BE AWARE OF WHATS GOING ON IN THIS WORLD TODAY AND NOT JUST AT POPEYES. COMPANIES/PEOPLE ARE RUNNING SOME FOUL GAMES AND IF WERE NOT AWARE WE WILL BE SCREWED OVER. IF THIS HAPPENS TO YOU, IN A GODLY WAY, STAND UP FOR WHATS RIGHT!!!MAY GOD KEEP AND BLESS YOU!!!IN JESUS NAME I PRAY👐🏼!!!
Went there during the heat of the spicy chicken sandwich wars. The staff was patient and courteous despite lines out the door. Im personally not a big fan of Popeyes food especially since their fries are cooked in pork based products. However, it is a good Popeyes to visit.Please like this review and follow me on Google for the next round of HONEST and UNBIASED reviews.
You can never go wrong at this location. The service however is still pretty slow at this location and you will have to at least wait between 15 to 20 minutes to get your food. There is a constant flow of different staff working at this Branch so the friendliness is not as open or positive as it should be in the location. Its in a convenience store which is not bad however due to the publication there is a lot of negative traffic that flows at this location. Its a great place for college students to get them a quick bite to eat before heading back to class.
Been to this location many times and its been great every time. This one time really stood out though because I asked for fresh tenders and not only did xochilt(I think thats how you spell it) walk it all the way to my table, she also gave me fresh sides and biscuits to go along with it. She was very sweet and the customer service was absolutely amazing! It made my whole night great! :) thank you and Ill definitely continue to come to this location in the future!
I dont know who to tell.,..but yesterday I was visiting my mom in Fresno, and decided to pick up dinner for my lil man. While waiting, in what appears to be the norm, a line wrapped around the building, I looked on the ground near the bushes and thought it was a bird, or squirrel, but it was a rat! Not 1, but 3! I guess Ill call the health department cause I think Popeyes is Rateyes-I tried to take a picture but when I got closer, I was too scared to let my window down. Needless to say, I left out of the line and was disgusted.
There’s not a single time that I’ve gone here that they’ve gotten my order right. Chicken pieces instead of tenders, mashed potatoes instead of red beans, 3 tenders instead of 5. Check your order EVERY time.Good new is, when I complain they always compensate so I can’t be too upset I guess?
Order a classic chix sandwich which is my favorite, the only thing is the long line in drive- thru. Some people refuse to get line like everbody else. The line do not start at the stop sign, you have to go around. Which customers didnt. I thought that was unfair. If I would have did it, would have been a commotion. Just follow rules. We waited just like they did, but they waited at stop sign and skipped everyone who been there a long time. Other than that employees was nice and totally agreed.
Every time I go there they are unorganized and rude. By now they owe me six months of apple pies.No receipt today and they do not answer the phone. Today I forgot to check for my pie because I was checking the chicken since they failed to repeat my order. They wont answer the phone
Got my order completely wrong and overcharged me for food items I didnt even receive, wasted my entire lunch break just to rectify everything. Id post a screenshot of the receipt but the manager didnt give it back after I submitted it to her for proof that I was overcharged. The manager was nice, the lady who prepared my order was extremely condescending and rude in spite of her being the one to cause the entire issue. Ridiculous.
I am so very disappointed in the performance and food from this location. I wrote to Popeyes a year ago and have waited for some sort of reply....nothing to date. So Ive told all my friends and I refuse to ever eat at any Popeyes again. Its sad that they have gotten so big and impersonal that they dont care about their patrons....the people that have given them their notoriety and success. Thanks for nothing Popeyes!!
The worst Popeyes on the planet. I ordered 20 pcs of chicken and of the 20 piece they gave me 9 thighs after I requested they substitute two of the thighs with chicken breast, this I paid for. I called 6 times back to back and they did nothing more than let the phone ring then pick it up only to hang up. I will NEVER spend my money there again. They have one job to do and they cant get that right. Customer service zero and Im taking my concerns to Uber Eats.
One of many Popeyes in the area that does not have chicken sandwiches. None had any from San Marcos to Houston. Will not be trying the chicken sandwich because it can’t be that good and I will not support poor planning. This is a multimillion dollar corporation. Get it together!
HORRRRRIIIIBBBBLLLLLLEEEEE!!!!!!DONT EVER GO HERE!THEYRE VERY RUDE & UNPROFESSIONAL .Just stopped by here and it was not a very pleasant place to be at. The manager was sitting down with another employee not talking literally yelling laughing with each other about things that are really not appropriate. The cashier was twice as bad, but im not blaming him I mean look how the manager was. Youve gotta lead by example. I honestly had to ask him three times to speak up because I could not hear him one single bit. Due to the manager and his buddy having theyre catch up time. Plus the cashier did not know his menu.After working outside all day doing garden work I was really looking for a good chicken dinner amd it was ruined with this experience. All I can say again is DO NOT GO THERE, IT SUCKS!They dont even deserve the damn one star.
Love me some Popeyes, the Missouri city/fresno area popeyes, the language barriers keep me away, the person working the drive through should have working knowledge of the english language, should not have to ask the drive through attendant to repeat themselves because I couldnt understand them. Manager could care less, I reported the language issue, she pretty much told me to eat somewhere else, so I do. Alvin Popeyes rule!!!
Once again they messed up my order the guy in the drive thru window was rude, I told him my drink was flat every time I go they mess up my order the drink is always flat he cleared the screen 3 times then he cut me off when I wasnt done ordering I called to complain about it and they didnt answer they really need to get it together because Im so upset due to them always messing up and they are always rude, Im never going back to this location ever!!!!
Popeyes just ain’t the same like it was chicken tastes really dry and weird had rude service and food not the first time this happens had to find another place I recommend to go if you like Popeyes you’ll love Chefs Paul’s there downtown Fresno best fried chicken ever
Total reviews rating 3.9
199 Reviews for Popeyes Louisiana Kitchen 2023:
Review №1
2022-07-14I thought it was only fair I call to resolve prior to posting. However, no one answered. I ordered a two can dine & they left off a piece of chicken. I advise everyone to thoroughly check your order before you drive all the way home. I ordered popcorn shrimp as well and most of them were missing the shrimp- just popcorn batter I guess.
Review №2
2022-06-22I called this location several times and the line just rung. I call the number on the receipt goes straight to voice-mail. I understand things has been difficult but to receive all small pieces is crazy. A least mix it up !
Review №3
2021-12-10We bought our Thanksgiving Turkey from Popeyes. It was moist, well seasoned and perfect for the amount of guest we served!
Review №4
2022-06-20I place an order for a 8 piece dinner. I guess shrink flation has come to Popeyes chicken. My suggestion is make sure you check your order before you leave. If all 8 pieces fit on a paper towel something is wrong. The wings you can make a fist around .the same for the legs. To show you the proof here are the pictures. I suggest asking for a refund and talking to a manager this is ridiculous. We dont pay good money for food like this.
Review №5
2021-12-14The workers at the HWY6 Sienna location do NOT understand that a flounder sandwich is a fish sandwich. This is the SECONF time we had to explain this to them. The first time we thought it was a fluke, but the manager who speaks primarily Spanish made this same mistake again - then removed the actual spicy chicken sandwich that I ordered ALONG with the fish sandwich only for the workers at the window to leave a bland chicken sandwich in the bag - the mistaken “fish”. A mild chicken sandwich is NOT fish. They need to talk to the staff and explain that fish means fish and founder means fish. I am so disgusted to get home to a bland white Mayo filled chicken sandwich. And no they are not picking up the phone.
Review №6
2022-06-10They do not cook chicken well enough. Bought chicken sandwich, but middle of chicken was partially raw. This has happened at least three times for me. Chicken strips are not cooked properly either. How can you not cook a chicken strip till it’s done all the way? Please STOP UNDERCOOKING THE CHICKEN!! It’s that simple. I did notify manager once about the matter, and he had me to come back, & he replaced the sandwich the 2nd time it happened to me. I guess I need to contact headquarters about this particular location.
Review №7
2022-07-22The drive thru is hell@ this place. The person on the speaker never gets my order right on the first try. I shouldnt have anxiety ordering. The food is your standard Popeyes but the price is outrageous.
Review №8
2022-06-22The Fanta strawberry drink tasted like a chemical because the syrup to carbonation ratio was off. We ordered spicy chicken but were given chicken that didn’t even have salt and pepper on it. To make matters worse the chicken was undercooked and very fatty. Today was our last financial contribution to Popeyes. It was terrible.
Review №9
2021-06-07Love Popeyes but since Covid hit, serving sizes are down and prices are up. $11.45 for a 3 piece strips combo and 2 regular sides. Not only are sides smaller they only fill them half full now. Really? Thats it for $2.59 per side? Come on guys, this is just not enough food for the money. Try cutting some cost by cutting the batter thickness in half, not my taters!
Review №10
2022-07-01This has to be the worst Popeyes of all time! These mfers have people parking in the parking lot for 30mins just to get their food!!!! SMH!!! Just close this trash down already!!!