Public Storage in Bedford
Categories
Location on the map
Bedford, Tarrant County, Texas, US
Accessibility
Site: https://www.publicstorage.com/se...
- Monday:9:30AM–6PM
- Tuesday:9:30AM–6PM
- Wednesday:9:30AM–6PM
- Thursday:9:30AM–6PM
- Friday:9:30AM–6PM
- Saturday:9:30AM–5PM
- Sunday:9:30AM–5PM
Public Storage in other cities:
I ordered a unit online. Received access code to the gate and my storage unit number. When I arrived at the storage, I found there was a lock on the unit. I called the customer service number to find out that I actually had to go into the office and see the manager prior to moving in the unit. It was after hours so I would have to come in the next day in which I had to work. My online approved application states that my lease started that day so I should be able to get into my unit on that day. Thats a day I paid for regardless of what time I arrive there. Other than that, the storage space was clean and easily accessible.
Ive just rented 2 spaces at All Storage in Bedford, Texas for the second time. I rented a space at this same location 3 years ago for a duration of 2 years. I came back to this location for my storage needs because the manager, David, takes care of business and customers. Ive never had any problems at All Storage, but I know if I did, David would take care of it. If you need a safe, clean and secure location to store your valuables, choose all Storage in Bedford, Texas. Thats why I did. KW :)
Just filled out my move out notice and Im so sad to go! Katarina has been a blessing for me and my co workers. She was able to help us in a time of need, and we appreciate that! Shes always willing to work with your budget as good as she can, shes available basically 24/7, and I had so much confidence that my belongings were safe here. If I ever need storage I will come back!
Our experience was filled with frustration and inconvenience. Three different times within 2 days there were issues with the gate not wanting to open - and of course all after hours. The first time we and several other folks were locked inside and the Bedford fire department was called to help. The next day, the gate wouldn’t open again. We called. The “on call “ guy wasn’t available so we waited almost an hour, I think. He reset and we got in. We came back a few hours later and AGAIN the gate wouldn’t open. We waited some but had to go so we had to bring the remaining things that we wanted to store with us out of town. Everyone was nice and did their best to help but it sure would have been helpful if the gate worked so we could have access when we needed it. This all happened in September. I was so angry that I waited to post. Most of our stuff is still in storage and we’re still out of town.
Fantastic service. The price is a little bit high for my liking, but compared to other storage companies this place is top notch. I dont mind spending the extra $$ to get a safer and more accomodating facility. Kat does everything around here, I always see her running around the place cleaning, or landscaping, or helping someone. Shes the best.
I love this place and I love my manager!! Shes the sweetest girl ever and shes extremely helpful! If you need storage dont hesitate to call Katarina here because she will do everything to make sure your things are safe and you arent breaking the bank. Thank you Katarina!!
My mother in law stores here and she loves it. She didnt know how to do the google review, so I will do it for her. She says that she loves how clean the hallways are when she comes to visit, she never sees anything out of place and she feels safe when she has to come and its dark outside. She said that Danielle and Kat are both a joy to be around. Thank you all storage!
Had to pick up a few things from our business storage unit last week. Had trouble opening the gate when exiting. Within seconds was helped out by Bret, who was courteous, professional and oh so helpful. He made a bad situation pleasant. Would highly recommend All Storage!!
Katarina is the greatest, i also met Rick the maintenance man both were extremely courteous, katarina knew what I was struggling with and helped me in any way she could. She worked with me on my transfers and did it all within my budget. great, fast, and excellent customer service.
I absolutely love this place. Ive had an issue where Ive needed assistance after hours and any other place would have said Sorry, too bad. But All Storage actually came to my rescue, the manager drove from her house to meet me here to fix the problem. Shes always there when you need her. I couldnt be more pleased with this place.
I was looking for somewhere safe and secure to store my RV. A friend of mine had used All Storage in another town, so I called All Storage Bedford to see if they could help me too. Yes they could. A protected area for my RV that kept it safe and also their security meant it would be secure. Very happy with them.
Katarina has a lot of patience. My brother stores here and he is an elderly man that is hard of hearing and slow. When he visits her shes always at the office with a smile, she will take her time and encourage my brother to take his. Its hard to find people with so much compassion nowdays. Thank you
WORST STORAGE EVER!! My husband and I talked to a manager about us making a payment on Friday when we get paid. We understand about us being a little behind but when you go out of your way to talk to a manager so they can help and when you go to pay no one understands the policies and what we talked about can even be put in play. READ ALL OF YOUR COMPANY POLICIES.......DUH😐😑🙄
Kat was so helpful with me yesterday, she was pleasant, friendly, and she totally understood my struggle as a college student! It wasnt like talkin to a manager, it was like talkin to a friend, Imglad I walked into her store yesterday. wish I coulda given 10 stars. will be back
Total reviews rating 4.9
131 Reviews for Public Storage 2023:
Review №1
2022-08-05I would like to extend my heartfelt appreciation for the exceptional level of service provided by Bill at this Hardwood Bedford location. Bill is a seasoned customer service professionals indeed who made a difference for me. I commend Bill for his outstanding care rendered. I am a first time customer and I found the highest level of service in Bill to decide how to best cover my needs. Bill must be recognized for displaying excellent solving skills. Bill went above and beyond to make sure my needs and concerns were covered. I want to recognize Bill for wonderful service, disposition, and sincere care. I know it is always easier, and quicker, to hear when things go wrong; so my hope is someone (especially leadership and HR) will get and read this message to ensure Bill is recognized and rewarded. Thank you for a great experience. Well done Public Storage!
Review №2
2022-08-24Best storage units in Bedford area I have dealt with. Bill the manager has been a huge help for me and my company for all of our storage needs.
Review №3
2022-03-30I had a good experience at this particular public storage. The lady at the desk Mayra was so polite and had great customer service. Even though I didn’t rent anything she was very helpful, enjoyed her nice demeanor and professionalism.
Review №4
2022-04-08I would like to express my appreciation for the employees at the Bedford Texas location a public storage as I wished you state what an awesome King they have working there with Mayra and Robin I also wish to express that Public Storage recognizes such outstanding employees and in some way provides them the recognition for the personable and professional customer service...Sincerely,Mauro Mancillas...
Review №5
2021-09-04Have wanted to use this location for some time and it was always full. Finally able to get a unit and am excited to have a storage facility conveniently located and easy to access. David provides wonderful customer service and is always willing to help. I would highly recommend All Storage in Bedford!
Review №6
2020-11-25I had a very good experience with renting an additional unit from David this month. We needed a climate controlled unit for some items and he was very accommodating and we were able to rent the unit in about 10 minutes. Also, since we were already a customer he wasn’t able to give us the new customer discount but found another discount for us. We have been customers for over 4 years and have enjoyed the ease and convenience of All Storage.
Review №7
2021-01-16Awesome place! Best in the area. They are the nicest people EVER. I have used several storage facilities over the years and this one is hands down the cleanest and most maintained. I had three other units at different locations when I walked in the doors and that same day, I canceled my other units and consolidated everything to use only all.storage.
Review №8
2020-11-10I had to rent a unit, same day and had the pleasure of Bret assisting me. He was so patient and very polite when it came to assisting. His customer Service exceeded expectations due to no contact, I was able to do everything via phone call and via email on my phone. I have had other storage units before and I very pleased with the service and the unit selected.
Review №9
2020-08-19I called to ask them a few questions I had about a storage unit and Kellie was so helpful answering all my questions for me. I ended up stopping by to take a look at the unit, and not only is the office extremely clean, so was the storage ground facility. Kellie made everything very easy to get things set up. She also has one of the best attitudes and making you feel welcome.
Review №10
2021-01-28Very friendly prompt service. The guy working the desk was very helpful, walked me through getting all the necessary paperwork signed and the facility was very clean. We were looking to declutter our garage and closets and this place is down the road from our house...big plus! Very pleased with this storage unit, would definitely recommend to anyone in the area!!