Public Storage in Fort Worth
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Fort Worth, Tarrant County, Texas, US
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Site: https://www.publicstorage.com/se...
- Monday:9:30AM–6PM
- Tuesday:9:30AM–6PM
- Wednesday:9:30AM–6PM
- Thursday:9:30AM–6PM
- Friday:9:30AM–6PM
- Saturday:9:30AM–5PM
- Sunday:9:30AM–5PM
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Clean, quiet, secure, and affordable. I always recommend this storage to others. Ive had my storage for a out 2 years and am looking to get a larger one.***Previously Bargain Storage. Above review was in reference to my 2-year experience at BARGAIN STORAGE***Recently changed to Public Storage after I wrote my initial review. I am kind of salty about the chance in management as I had absolutely no problems with Bargain Storage. Price increases begin December 1st, so Im kind of disappointed with that. We shall see how this goes.
I give them 5 stars for excellent customer service. The New Manager that the facility has goes above and beyond expectations. The old manager that was at Creek Run location was horrible. I rented from Bargain Storage for a long time and when the old manage took over the location after Micheal left, I moved out because of the way he would speak to customers., He cussed me out several times, saying that I woke his dog up. As soon as I heard he was gone I moved my stuff back to Bargain storage. It is convenient and prices are lower then any other storage facility.
They are running a special rent one month and get two free. Its clean, manager is very nice and helpful. The only thing that I didnt like was the sloop is pretty steep so your vehicle is sitting at an angle when your loading it unloading. I guess its for the water to drain.
This property is immaculate! I have seen some properties from other companies and it makes me wonder how anyone even can put their personal belongings in one of their units. The manager, Jen was very informative about the policies and was really friendly. She gave me her full attention and paid attention to detail. Thank you for a great experience. I will tell my friends and family in case they ever need a storage need.
Great deal. Clean unit. Free lock!When I wrote this review in 2018, the company was Bargain Storage. Bargain Storage deserved its five star rating that I gave it. They were wonderful. Bargain Storage purchased the place from Best Little Warehouse which was also great.Since then, Public Storage bought the place. Public Storage immediately increased my rent by 23%. They have a bulky online system to accept their rental agreement. It requires you to accept their insurance then cancel it instead of opting out in the first place if you have homeowners insurance that covers your items. The woman I spoke to as I tried to figure out how not to take the insurance was short-tempered and rude to me. I have two units there right now. Ill be out soon.Public Storage should get 0 stars but the review system forces me to select at least one star.
Ive been renting here for a few weeks. Michael, the manager, gave me excellent customer service. My unit was very clean, and just the size I needed (thanks to Michael for talking with me about what would be the best size). He showed me all the security the property has, which put me at ease as I had some issues with this at another site.Michael even helped me set up my account online, so now it will be easy to pay every month.Im very pleased with my decision to trust Michael, and Bargain Storage, with my stuff!!
Ive never had such a fast, seamless, easy sign up for a storage unit in my life. I walked in, the manager showed me the unit, & 5 minutes after that, I was done with sign up!No hidden fees, no lengthy sign up forms, their specials are exactly what they say they are & everything is explained up front. And the specials they have are far better than anywhere else! Prices are super reasonable.Manager lives on property, lots of cameras, secure entry gate with your own code to get in, & this place is squeaky clean to boot!Receptionist Lauren and manager Mike are very, VERY friendly & eager to help. You would think that generally a storage unit is a storage unit. This place is a far cut above the rest.Extra bonus for the location being walking distance from my home!
Bargain Storage is the place to go for all your storage needs! They have great pricing and the security is top notch. Michael the manager runs a tight ship at Bargain Storage and his customer service is not what you find today. Michael was professional, courteous, and engaged with my situation. He even remembered to follow up with me if a size opened up that was close to mine. A few weeks later Michael called to give the news. I couldnt believe he remembered me and took the time to call. You are not treated like a number here. My wife still talks about Michaels service in the office as she was unsure how to use his fancy coffee maker. He jumped up and said no worries Ill make it for you, which he did! Nice work Bargain Storage.
Great atmosphere. Customer relations is a plus. After talking with Emmanuel he guided me to exactly what i needed. He was well aware of his facility and professional. I would highly recommend this bargain storage location and if u go ask for Emmanuel or Michelle. They both are fantastic!
My best experience with customer service when it comes to a storage unit.Barry was kind and knowledgeable. He was able to get what I needed quickly.without any pressure or Rush. Barry as well as bargain storage together are a great combination.sorstanding service with the best deal. Highly recommended.
I have been a customer at this storage facility for four years, and throughout this time, I have had nothing but great service and conversations with the staff. The place is well maintained and very secure, and the rates are very reasonable, which is a godsend for someone on a tight budget. Bargain Storage is truly awesome!
I’m not big on reviews unless in an extreme case. I looked at several facilities in the area and didn’t feel all that safe. Michael took me around and showed me the entire place along with all the cameras. The customer service he displays is unlike any you encounter today. Very satisfied! Check it out with great prices. Ask for Michael, he will listen and take care of you without any pressure.
Great customer service from the property manager and the place is well kept and clean. Its in a convenient location and they have a really good special, also you can book and rent a unit online and just show up to get the key and sign a few papers it was all very simple and easy.
I stopped by Bargain Storage just to see the cleanliness and size of the storage units. I was ABSOLUTELY surprised! The location was clean, and the property manager Michelle Wellington was an absolute joy to talk to. She explained about the rates, the gate times, and answered all my questions. She was knowledgeable and funny. I did reserve a unit.
2 months free and you receive a free lock with every rental! Theres nothing but love over here at Bargain Storage. I had no idea what type of storage I needed. All I knew was I needed storage and pretty quick. I went into the office and Mike helped me with all my questions. I think he realized I had no idea what size I needed and proceeded to show quite a few sizes. Another person was waiting and Mike says no worry well find out exactly what you need first. No pressure type of setting which I appreciate. He listened seemed like he unserstood and cared. Did I mention 2 FREE MONTHS!
Excellent prices, truly the lowest in the area that Ive found. When I first went there I was nervous that the staff would be unpleasant (Ive had bad experiences at low cost storage places in the past), but the woman at the front desk was extremely kind and welcoming. Her service alone solidified my decision to get a unit there and Im glad I did!Its in a good area and access hours are very reasonable. Top notch storage unit!
I’ve rented storage units all over DFW. You’ll often find bugs, rodents and other yucky stuff at many facilities. But not at Bargain Creek. Management here is a class act and their property is very clean. I’ve never had an issue with the lockers I have rented, or those I have purchased at auction. I highly recommend!
Jordan made my experience with Bargain Storage very pleasant. I will definitely recommend Bargain Storage to my family and friends.I needed to rent storage space again and because Bargain Storage made my last experience great I knew I would rent from no other storage company. The rental process was quick and easy.
I was as always procrastinating about finding storage for my belongings. But this is one time that it paid off to find a business at the last minute! Fort Worth Bargain Storage was a blessing to find! Michelle was great and hooked me up with the best value for me! She is good people and I recommend if you need storage, check them out! ✔👍⭐⭐⭐⭐⭐
Hidden away from the busy streets is the best deal in the Ft Worth and Arlington storage unit market. Bargain Storage beats all other prices for same square footage while providing a safe, secure and CLEAN facility! Also, Mike is super helpful as the facilities manager!
I feel so lucky to have found this place when I did! Id been searching for hours, and so many places were too far, to inconvenient, or too expensive. The free month ads always had a catch and Fort Worth Bargain Storage offered 2 free months, no strings! Michelle was patient, efficient, and helpful! Emails for confirmation and billing were also appreciated. The location, size, and condition were perfect! When life hits you by surprise and you need to make a sudden move, Fort Worth Bargain Storage is the Go-To Place! I recommend them highly!
This company and new place delivers far and above the old one. I knew it when it was the old company and it was someone run down. New ownership and Michael appear to care about high standards and quality of property conditions. It’s very nice and worth the little extra $ you may spend to store things here. I highly recommend.
If youre looking for a storage, this is the place to go! I had nothing but great experience everytime. Michelle at the front desk has been nothing but wonderful! Shes very helpful and polite and willing to do what she can to help and build a good customer relationship. I would, without a doubt, recommend a friend to this place!
I arrived barely before closing and the gentleman that works there was so calm and inviting. I was stressed to the max and his friendly upbeat attitude made my day and he made sure I had what I needed so fast. Thanks bargain storage for your well trained staff. I will let it be known...
Ive been a long standing customer at this facility and appreciate the new look, increased security, and outstanding customer service offered by Kevin and more recently, Michelle. Michelle understands and knows the business, and I so appreciate her assistance. Many thanks going out to Michelle! Fort Worth Bargain Storage is the place to store offsite what you cant store in your home.
Manager at this facility (MW) was EXCELLENT in explaining and promoting services! Everyone seeking to store personal belongings has a story to tell - you could tell this Manager was sympathetic and interested in the customers well-being. Her assurances about the safety, costs, and availability of units helped make the decision to rent easy. Thank you!
I used to like this facility that promised clean and secure units until my unit was broken into and over$1000.00 worth of equipment was stolen over Christmas. Mind you, there is someone who lives on property so better monitoring should have been in place, especially over Christmas. The facility is too remote, and not enough cameras. Cameras only on the outside and none on the inside corridors so thieves got clean away. Reconsider before renting here.
I had a rough day prior to entering the doors at Fort Worth Bargain Storage. But the Superbowl Smile that greeted me when I entered the doors made me forget that I was about to pay on bill with money I truly need for myself! And as if that wasnt enough. The excellent customer service but icing on the cake.At the end of it all it was ok for me to release that that I wanted to keep, and released it with gladness!That was some old fashioned customer service that you truly dont see anymore, because people are so angry and hateful! Because of Michelle Im very happy to be doing business with Fort Worth Bargain Storage........
The absolute best!!!! Michelle is awesome, all I had to do was tell her what I needed to store and she knew exactly what size storage I needed!!!! The customer service is truly amazing!!!!! They do all they can to help you without over charging you.... GREAT PRICES!!!❤❤
Every one was professional and polite, Michelle is the best, when I felt threaten she got right on it to make sure that this property is safe and secure, I love it here, and the rent on the units cheaper then any storage company around, bonus withme. try for your self I promise youll see every thing Ive said is true.
I have only contributed to maybe two reviews in my life in my experience with this company and their representative warrants another. Wow already a customer at this storage facility I needed another unit which everyone knows to be a pain in the butt because you get nickeled and dimed etc. Kevin Day I believe is his name bent over backwards and made something which normally would be quite unpleasant very enjoyable and made me feel like he wanted my business. That doesnt happen too many times these days and I just wanted to express my appreciation.
I originally went to the Rosedale location, but they had limited availability. She referred me to Bruce at Eastchase. I was in and out of there in like 15 min. Saw the unit i was renting, they were running a special, it worked out great for me. Saved us 300. On storage till January..Super nice people.
The new manager never send me a reminder with lease expiration and on the 2nd of the month he want to charge me for a whole month rent even if I moved my stuff out on the 1st or the 2nd of the month, and even if I moved out on the 2nd he wont remove the rent and will keep it on my account and send it to collection...
Total reviews rating 4.8
199 Reviews for Public Storage 2023:
Review №1
2022-02-26I was helped by Amanda today. She is very professional and friendly. The best customer service I could ask for: guided me through the sign up process and answered all my questions. She also recommends a unit that best fits my need. Looking forward to a long term rental at this facility. Thank you.
Review №2
2022-07-14This place has gone downhill and FAST!! The new manager Trisha is not fit to run a tab much less a property that has been very successful in the past. Of course the new company isnt much better. Ive never seen this location look as bad as it does now. Gate stays broken, cameras must not work or Trisha knows where the blind spot are. Ive seen and have video of her and staff entering units at will. She has also let other tenants enter and steal items! Yes I have proof! Theives!! Just a bunch of shady thieves!!! Rent a unit from ANYWHERE ELSE!!!!
Review №3
2022-05-02This was the absolute SMOOTHEST/BEST move I have every done. And Im pretty sure Mrs Porschia is the reason why. She was very knowledgeable and informative about the unit sizes. And she helped me in anyway she could. Thanks again Mrs Porschia. Definitely referring my family and friends
Review №4
2022-06-23Its good for the price but I would recommend a storage unit with ac control because it is extremely hot and dark in my storage trying to move stuff
Review №5
2022-04-20Kyle was a sweetheart, and very professional he took care of me and made my moving experience less stressful...I recommend this location if you are in the Fort.Worth area.
Review №6
2022-05-16I got the best customer service at this location.. a lady name Porschia was so helpful and kind! I will always remember her! Great customer service goes a long way..
Review №7
2018-07-21Solid surface area under new ownership.Updated rating with new ownership!!This place has been completely fixed up and renovated. New metal fixed holes and rust. New paint.Staff? Wow what a difference. The to ladies on premise today were super friendly. So helpful.
Review №8
2022-04-10Great Customer Service ! Lady name Amanda was so helpful and professional while giving us a quote . Amanda made things easy for us and I appreciate her advise . Thank you Amanda !
Review №9
2022-06-13I would like to Thank Tricia at Public Storage 77718 located at 8900 Creek Run Rd Ft WorthFor her great customer service and professionalism during my recent transactionAt her facility see comes highly recommendedThank you Tricia
Review №10
2022-05-17Porsches is awesome she always speaks when I’m on property good spirit and helps whenever I have a ton of questions great customer service