Wheelchair-accessible entrance
Yes
Public Storage in Fort Worth
Categories
Location on the map
Fort Worth, Tarrant County, Texas, US
Accessibility
Phone: +1 817-857-6724
Site: https://www.publicstorage.com/se...
Site: https://www.publicstorage.com/se...
Opening hours
- Monday:9:30AM–6PM
- Tuesday:9:30AM–6PM
- Wednesday:9:30AM–6PM
- Thursday:9:30AM–6PM
- Friday:9:30AM–6PM
- Saturday:9:30AM–5PM
- Sunday:9:30AM–5PM
Public Storage in other cities:
Comments (199)
Please people do not use this storage place my food trailor brand new was stolen from this facility and they did nothing at all to help me get it back I got in contact with the district manager and her said he would view the cameras and never called me back this is the worst place several others are getting there trailors took too.
Taj provided great services and helped me with app. Definitely recommend renting here great customer service
Nice place but dont loose your key they charge 30$ to cut your lock off.
Initially we liked the place for storing our travel trailer until one day we came to pick up our trailer and noticed a large dent in the side of it. I asked the manager to review videos but was told that there is no way they can review that much of a timeframe. I also learned that they can only review up to 6 months back, after that you’re out of luck. A police report was filed but in the end we’re the ones who had to pay for the damage. We got very little help from the staff/manager at this place.
Love this storage company. Everytime I go there for business they take care of me right away. The premises is always clean and we have never had any issues with our keys, the gate, or anything. good company
Didnt go there; had to use their parking lot to turn around in so cant really tell you anything but appeared to be clean & well kept.
All-storage has great custumer service, Johnny was amazing! He was extremely helpful and easy to talk to. Check-in process was a breeze. One of the most impressive aspects about this facility is how brand new, clean, organized and huge it is. It’s also impressive in how modern it looks. I 100% recommend All storage in Crowley Rd, Fort Worth, TX:
Awesome service from Johnny. Help us out made it real easy to rent a storage. Great people!!! Very polite respectful. I would highly recommend this place.
Awesome place to put all the stuff you have extra, great service and not to mention great prices
Getting set up into a unit was quick and simple! The staff is very kind and knowledgeable! They are not far from the highway. They are close to several places that are great for eating, which is a consideration when engaging in a multistate move and are on the go! I highly recommend them!
I loved working with Connie and Johnny they made our experience easy and we’re very knowledgeable. They showed us around the facility and were patient and kind all the time!
These guys are truly amazing people. 5 stars isnt enough to even rate the service they provide. They look out for your stuff, knowledgeable, and flat out cool people. I highly recommend all storage. If ya got some stuff you need to store, do yourself a favor and put it in all storage Crowley. You wont regret it.
Johnny, was very helpful and great and help us find a storage unit with no problem. He is extremely helpful and knowledgeable and made this experience extremely easy. Thank you for all your help.
We were very impressed with your outstanding customer service and well designed facility. Your company is very fortunate to have Johnny Elliot working for you! He was extremely professional, courteous, and patient in answering all of our questions regarding All Storage-Crowley. We did, indeed, rent the unit. Thank you for offering a safe and clean storage facility to our community! We appreciate Johnnys kindness as well.
Johnny helped me out tremendously in a clutch time for me. Quick & Easy! Great Service! Definitely Recommend!
I received such great customer service from Josh and Megan. They took the time to explain all of my options regarding storage size, location, costs, payment terms, and all the other aspects of renting my storage unit. I rented a 10 x 15 unit, and the process was so quick and easy. They were both so friendly and knowledgeable.
Johny is an absolute madlad. This explains all the sea shanties that mention a Johny!Great service! Helped us get a unit same-day toured the facility and climate controlled spaces. He even helped us understand how much and types up items that you can easily store in the spaces available.👍👍
Had a wonderful experience here! Johnny helped us out so much. He was so helpful and polite. We definitely recommend choosing this storage for your needs!
We searched for a storage facility and none met our needs until we visited All Storage in Crowley. Johnny took us on a tour of the facility, provided answers to all our questions and made certain our experience was rewarding. It feels really good knowing there are still companies and employers who care about their customers.
So busy but girls did great. Very professional. Nice property
Mr. Johnny was so polite when I called looking for space to rent, he did a follow up call the next day to see if I still need storage, so I came on in and he showed me around, great place I will refer my friends here. Thank you Mr. Johnny for being friendly, and nice
The staff had great customer service
Have been here for three years. Staff are always friendly and helpful. Violet is a great manager and knows her stuff. Chelsea is newer but just as friendly and sweet as anything. We enjoy working with them both! You dont have to worry about your stuff here. Clean, well kept, watchful staff. Cant recommend enough!
Johnny was amazing! Took care of all of our needs while making us feel welcome and wanted. Would highly recommend!
Laci was fabulous to work with! She was able to help me find the BEST spot available. The office is clean and kept very cool 😎!! All questions were answered. Security cameras are excellent! I feel good about this business relationship.
Was shopping for a new storage facility with climate control. Stumbled upon this place and the lady was so nice and helpful. I was able to get what I want with a nice price range compared to others that don’t offer climate control. Clean facility. Wish they had more carts to use, but that could be the other customers not putting them back.
Crowley all-storage is awesome I love their customer service they are professional and accurate. If you need space for and vehicle or storage go to them they are so helpful. Sherry is great and Ruben is nice as well they all are. So do business with them guys you wont go wrong.
Johnny was awesome! He got me a great deal, was fast and explained everything and made sure my unit was taken care of in the nick of time! Thank you Johnny!!
Respectable customer service and warm greetings.
Lacy was awesome and made the process really simple! She was knowledgeable and her customer service was exceptional! Will definitely be a lifelong customer and keep them in mind for my future storage needs!
This place is awesome 😎 . I was in such a mess when I got there , trying to find somewhere to put my stuff during my house build . So I literally stopped at the first storage unit on the last day of lease for my current home. I walk in and they immediately ask can I help you ( with a smile) . I told Sherry what I was looking for and she said sure let’s go take a look. We got on the golf cart, drove me around to the unit and showed me spaces to my liking. I picked 1 out and got everything I needed with the first month free! Awesome stuff I really couldn’t ask for a better managed facility ⭐️ ⭐️⭐️⭐️⭐️
I am beyond please with the customer service provided by Johnny! He made the task of renting simple and really put my mind at ease during the whole process. He showed how much he and the staff care about us as tenants, and I, for the first time, look forward to keeping my stuff in storage!
Johnny was great help getting my storage unit for the summer! Definitely coming here again if I need to store extra items!
I was moving and needed a couple more boxes right before the movers showed up. The guy working there that day was so kind and went above and beyond to help my.
Made our move! Thanks Johnny for making this move a little bit easier for us. Great service and very accommodating. Highly recommended!
This storage facility is awesome! Violet and Chelsea are extremely knowledgeable, helpful and their customer service is perfect. No matter how many questions u ask them they remain patient and courteous. Facility is very clean and secured with plenty of cameras. Have recommended this location to friends and will continue to do so.
I went to this location on yesterday and was very impressed with the facility and the staff. Doc was great. He was there just for the day as he works at another location. However, that didnt show because he was very knowledgeable about the location and was very friendly and kind. The grounds were very clean and all of the cameras seemed to be working as I could see the whole of the facility on the giant monitors in the lobby. I loved that! It made me feel like my stuff would be under constant watch. Then they topped off their professionalism today by giving me a courtesy call because Violet just happened to notice while out walking the facility something odd with my unit. I call that A+ service. Its comforting to know that they walk the property and keep a close eye on thing. Way to go guys!
Johnny did an awesome job at showing me units and even found my be that fit my needs the best!Made another visit today! Renting a large unit! Thank you Johnny for all your help!
First time renting a storage facility and All Storage made it so simple for me to get the amount of space right for me. The manager Sherri was very helpful and approachable. She anwsered all my questions and mafe the process very easy. Highly recommend All Storage if you are looking for storage space. All the employees are very friendly and eager to help. You wont be disappointed!
Johnny was amazing!!!! Showed us the unit and applied discounts. Great way to start our moving experience.
Johnny was so friendly, Helpful and nice. He offered his professionalism and expertise which helped us pick the perfect unit.
Violet, the Store Manager was exceptionally great! I ran inside at the last minute with about literally one minute until closing. Violet greeted me with a smile and actually took me to view a unit, as I was unsure of the appropriate size that I should select to storage my items. Violet was very patient. The facility is absolutely beautiful. One of the better climate controlled units Id ever experienced. Id rate my experience at a perfect 100! I recommend this storage to anyone looking for a great place to keep their most prized possessions :D-God Bless
First time renting a storage unit and everything was very easy and fast! Johnny was very helpful and friendly through it all. Will definitely recommend! Thanks!!
Very helpful and accommodating on short notice. Great and friendly staff member committed to a great customer experience! The only thing that would have been better is a move in special to help with cost.
Johnny was amazing! VERY knowledgeable and helpful! Helped me find the right storage..took his time with me. If need storage come here ask for Johnny!
Young lady working on 8/12/19 was very profressional and knowledgable. She stayed past closing time of 6pm to get us taken care of which was reall appreciated, and she did it all with a smile!!!! She is a rare customer service gem!!
I have been with Allstorage for about almost 5 years and have used them again when they first open for 2 years. I love the service they give you at the front desk. They are very helpful with a wonderful smile. I can also pay my rent by phone with a pleasant voice. I would really recommend them to any and everyone I know wanting to rent from Allstorage on Crowley rd.
I visited All Storage and was greeted by Nicky and Sandy as I entered. The service that was given to help me acquire a storage unit was FANTASTIC!! They deserve a raise!! Thank you!!
Laci was amazing! She showed me my unit, suggested items I needed, and was very helpful! I have rented through all storage before and I already knew I wanted to use them again when I came over to Fort Worth. Thank you again Laci!!!!!
We needed a unit ASAP to help with a move on short notice. Lacey at All Storage was very informative, fast and stayed a little after 5pm to help us. Great customer service!
Jonhny did a great job and nice 👍
Well I would like to say about a All storage is Ive been there I8 years and Im still there .and the people there are real good I started with the Darrell il and still here . All Storage is a great company. they been Treat Me Nice since Ive been here God bless .make sure that everybody understand that this storage is one of the best thank you
Great location and great Customer service. Staff is always helpful and willing to assist with any situation. I have been a customer for the past few years now and I have been very satisfied.Thank you for everythingKevin Fulton
Friendly staff. Easy in and out
We have used All Storage for many years off and on and have recommended them to our friends and family as well. We have always been pleased with the cleanliness of the facility and the employees are always so kind. Thanks All Storage for being my go to storage facility.
Johnny was a great help and was able to get me set up with a great unit for all my winter clothes.
Ive had dealings with the staff at this location for 4 years. They are always helpful and friendly. The current manager, Sherri, was especially helpful this week. This is the kind of customer service you wish everyone gave!
The sales person that helped me was very kind and the facility was clean. Getting to my unit was very easy
Great Pricing and even better employees. Very helpful at answering my questions politely and efficiently. Would recommend for anyone thats looking for a nice and safe place. 5 Stars!!!
I want to let everybody at All Storage know how lucky this company is to have Laci and Josh working for you at the Crowley location. They are the two most wonderful people to deal with. I was in on an Action Day, people coming in and out. Some of those people were not too happy. Laci and Josh helped everyone with the utmost respect. Myself being a manager with a large company would love to have Laci and Josh work for me.
Johnny and Carson are an asset to your Company. Friendly, accommodating, Customer service is the best Ive experienced anywhere. Thank you!
I fully enjoyed going to this location. Dyana and Lacie were super sweet and they both know their stuff. I will definently keep telling everyone I meet to come this way. Thank you so much!
Conni in there was so generous and helpful!! She did and awesome job welcoming and helping me tru the process. Thank you so much!!!
These guys are great. Best storage in town and Selina was very helpful.
The staff were very friendly and inviting. Violet and Melanie assisted me with finding the perfect storage for me. I would definitely recommend this public storage facility based off of the extraordinary customer service that I received. Thank you Violet and Melanie!
Go see Sherry at All Storage Crowley if you’re looking for a place to store personal items such as furniture, car, etc. I walked into this place and I immediately felt like I was family. The customer service here is awesome. Go Sherry you ROCK!!!!
I just want to say Laci did an excellent job in assisting me she was very professional and did an amazing job on explaining everything. I would love to give her more than 5 stars. Thank you Laci your the best
Fantastic customer service! Very informative with full disclosure of the property. Johnny was extremely attentive to our needs
I love when I came to all storage it was so nice and clean and the manager was so nice and friendly she have knowledge of what she doing and how to talk to people she was so helpful showing me the storage and telling me everything about the storage unit and the security of my things and how to contact her if I need anything when they are closed and if I need help getting in and out after closing hours . I look at a lot of storage places l am so glad I came to this one I would recommend all storage to all my family and friends ,and to anyone that I know who need a storagePaul Jamison
This place is heavily I would love the lady that works there named Sherry and shes a very business lady and shes always on miss Sherry is best person to on earth i.f I wanted to .get me a new storage . I love her shes a very business type lady and I liked her attitude is very giving person and I just explain everything to a t,.Take the time to explain everything to the tea.Will help in any way she can.
Ive rented at All Storage in past and had an AWESOME experience. The staff is always friendly when you call or come in. The facility is always looking clean. I would use them again.
This place is great! Very friendly people and make everything a smooth process and informative! Johnny and Monica are the people to see!
They dont have enough cars and I think they should stay open later so people dont worry about getting locked in at 9:00 pn
Sherri was awesome!! She explained each unit size to help me find the best one that would fit my needs best at a great price. Very pleasant experience.
Ive stored in lots of places and all I can say is this was the BEST ! The customer service was top notch, the facility was clean and the employees really helped me with all of my storage needs. Ill always make sure to use an All Storage each time!(:
Service was beyond amazing ... I cant explain the full experience in a whole beside God truly answers when I pray. Your front desk attendant ms.sherri. was so kind an understanding. I thank her so much ....
Connie was very nice and helpful when I made my reservation the day before. When I came in she answered all of my questions and concerns. The facility was nice and clean. Thanks, Connie!!!
My experience at the All storage was great,i had the pleasure of meeting two good guys !! Awesome Customer Service !! Jacob and Jonathan
Johnny was very helpful and proficient in renting us the space we wanted for our boat, thanks!
I needed to find a good self storage facility for the office. We were moving to a bigger premises, but needed somewhere to store our excess storage until the new premises was ready. Id heard that All Storage Fort Worth on Crowley was first class, so I called them. They easily stored everything we needed and at prices that made the boss smile.
I have used quite a few storage places for various times and the customer service here is horrible. I was under the impression that my rent could be prorated when I moved out so I paid for the full month at $163 non climate controlled unit. Told them I would be moving out that very next week and was asked if I would like to schedule my move out date. I am pregnant and due any day so I said no just in case something happens and i go into labor i will wait. I did move everything out a week later and when I went up there to let them know I was told thanks but its company policy that we do not refund any money. So I just paid $160 for one week?! This is horrible customer service and is stealing. I wouldnt even mind paying for half the month but seriously, the whole month for 7 days? I will never use another All Storage facility and will make sure to let everyone I know and come into contact with to use someone else.
Great place. They took time to make sure I was comfortable leaving my valuables there.
Johnny was great and saved us a lot of money. I am impressed with the facilities.
Johnny had the best customer service ever I been renting from this place for over a year I love it here
This place is very professional and The Staff is kindhearted and patient !I wish more Business were ran this way and I definitely will be reccomending them to other people who need their Services !Sherri Circles tge Mgr is wonderful and I will even be sending her Flowers to show my grattitude !
Just moved it, the experience was awesome.Johnny (Crowley location) made the process easy breezy! Will tell others!
He was very informed to be sable to answer all of our questions. He Aldo was polite and made everything easy
The manager is very helpful although very busy. This place is very popular. Good location and reasonably priced.
This establishment has outstanding customer service, and was very inviting as soon as I entered the building. The process of renting a storage was simple and very easy to understand! I am definitely impressed!
Johnny helped me out and he was great!Great clean location.
Seline and Johnny made my rental experience very easy and quick.
Laci was extremely helpful, she showed me the units and answered all my questions!Units are clean and they have a good price overall
The customer service there is great! They always call to remind you about your payment due and inform you of the grace period. They are very professional and courteous.
Amazing place. Very helpful workers and my wife and I found the perfect storage unit for us. I recommend this place.
Great customer service and facilityStaff is very helpful and friendly. Site is very clean. Upon walking in we knew instantly that we wanted to use All Storage. Highly recommended
Johnny is an amazing guy, he made the process of getting a storage unit easy.
Awesome storage place, friendly knowledgable staff willing to go above and beyond to meet Your storage needs=)
Great customer service, very good quality storage units! Extremely kind and helpful with my storage needs. Would highly recommend to everyone!
My 18-wheeler has been parked here for one year, first the battery cover and four batteries were stolen, And The Company takes no responsibility. The upsetting part is the thieves are taking their time to strip these items, Now the whole electrical wiring has been removed, so I cant be the only one with this problem..
Very clean but staff is not helpful at all need new people working for this establishment
Johnny was very helpful and I was in and out with no problems. Highly recommended.
I received great customer service from Laci. She was very informative and took the time to show me different units.
The Manager Violet was great she had great customer service skills, and at the last minute before closing she actually helped me purchase a unit and didnt rush me Thank you so much!
Very nice storage company and with the best help and support we received from Esmeralda in all Storage in Crowley. I will recommend to rent here!!!
Amazing customer service. I dealt with Laci and josh, and they were great. Units are super tall and clean.
Great October move-in discounts. Johnny deserves a raise for his courteous, respectful manner, his knowledge of the company and his kindness in dealing with the elderly. Thanks, Johnny!
Johnny was great. Very pleasant person to work with. I
Great experience and Customer service. Felt at home and safe the entire time!!!!
Been here for years and have never had any issues. We had a travel trailer, boat and enclosed unit and never any problems. Staff is friendly. Security is excellent.
Best customer service ever!!!!! Awesome staff(Johnny and Teresa) are amazing!!!! Always go above and beyond to make their customers feels like # 1.
They were fast and friendly and very helpful and the guy remembered me from the day before and got started right away
Great staff great place best prices in town they give you a heads up if they think something is wrong in a timely manner and help you resolve anything if its on their behalf cant express enough how much I appreciate them I wont store anything anywhere else five stars is not enough to rate I give them a 10!!!!
Dudes were awesome at helping me select a storage that would fit all my goods. Security is key and that is what you get when you store with these guys. A+ rating
Amazing customer service and super fast and easy to get a unit.
The staff are soo nice and friendly. I love how they keep the store looking nice and very clean. Wonderful customer service!! I would recommend this All Storage on Crowley Rd.
Parked a pickup truck here while overseas for 11 months. During this time someone unbolted and stole the entire tow package. That is not an easy thing to do. This makes me question why I was paying All Storage a monthly fee since they are unable to provide adequate security. I submitted a police report.
Johnny was very helpful, facility is very cleanand well designed.
I am so impressed by the customer service that Ive received from Laci at this storage facility. I have considered others but this is the best for me. Thanks guys.
We came to get a storage unit and Sherry in the office was very knowledgeable and helped us out right away. We highly recommend All Storage Crowley.
The lady in the office is so nice, her name was Laci. She was very patient. The storage is clean and spacious.
Sherri was fantastic! She helped us get a great price on our unit and was very helpful in helping us choose the perfect size for our needs.
Whats and today Johnny was Really good and answered all my questions I will be doing business and a future with you all again thank you for the pleasant experience
This place was awesome. But time to move on. Big thanks to Violet the manager and Chelsea. They were always so nice. Always willing to help someone out.Thanks
Johnny was great at showing me various units and finding the best deal for my storage needs
Best experience I ever had in the storage industry. Sherri and Teresa were fantastic ! Customer service was impeccable.
Top notch customer service by Sherri and her staff! Ive rented here before and will continue to do so. Couldnt be more pleased!
Very nice customer service. Johney was very informational and tailor the visit to my needs.
Laci was very great ! Second time renting a storage ! Love it ! Nice facility ! She deserves a raise .
Sherri & Maria are Awesome! clean facility, very friendly and professional lady’s. All Storage should be very proud for their efforts.
Been storing things here for years. Good spot well maintained.
Been good, storing things with them for awhile. There are some critters that like to roam since theyre close to a wooded area, but the security there is usually pretty decent
Sherry is a very rude manager and should be removed as head of charge of that facility. She is the reason why I am switching storage units once it is due. If you go with Sherry make sure you are Caucasian because if youre any other race she is a very racist woman. I left a message to the district manager Donald K. And he ignored my phone call and message refused to speak with me as well.
Johnny was a great an I had a wonderful experience. Very professional.
Johnny was very courteous and helpfull with my storage info.
Johnny and Connie handle the front admin great.Storage facility very clean.
I did not visit here so I cant rate it properly
Great prices and deals. Customer service from Laci was unmatched. Highly recommend this storage.
Johnny was great& very helpful. Friendly service.
John does a great job, thxNeed storage and Im back. Lacey and Meghan are doing a great job.
Johnny was awesome, everything was so smooth, great customer service.
Do not rent from this place. They knew the gates were acting up and still allowed us in. We were in for less than 15 minutes - staff left for the day in the meantime and we were stuck inside the gates for hours waiting to be let out.
Sherri and Violet were so wonderful to me in getting my storage unit established! I am thoroughly and well pleased!!!
The locaton is always, always clean! Chelsea and the rest of the staff make me feel like family. Great location too.
Storage place been there for over 40 years real clean. Well taken care of. Never had any problem.
Great staff and service! Special thanks to Johnny at the Crowley location!
Great service at All storage Crowley. Karen was very friendly and helpful. Wonderful experience!
Johnny is the best. Great customer service I would definitely recommend this place.
Great experience, fast and simple. In and out. Thank you for your expertise.
So happy with my storage facility and office so helpful made everything so easy and fast .. facility very clean and easy to access
Sherri is great! Really helpful and I would recommend anyone to have there items stored with All Storage.
Absolutely lived the customer service. Also the storage room is so convenient, they have an elevator for the 2nd floor and push carts!
Great service, good location, facilities are also very clean. Very professional staff.
We have had a business relationship with this location for the past 5 years. The staff are great and very helpful when called upon!!
Very nice people and help you with your needs. Also nice storage with climate control
The help we received at all storage from Laci was great thanks for your time.
The staff was amazing! They were Patient and explained everything to me to a way I could understand
Laci was extremely helpful and very personable. She made this process very easy for us.
Sherri was great help today!! On getting our unit. Thank you exceptional service!!!
Johnny there was awesome. Quick and easy getting what I needed
The staff at this location were very helpful and friendly. Im glad I chose All Storage.
Nice place and prices.
I had a great experience. Sherri was friendly and very helpful helping me decide on what size I needed.
Johnny helped us a lot. Great service.
Karston and Connie made it very easy to rent my storage. I was in and out in no time.
Ive been with All Storage for seven years. I would not rent any place else. Absolutely love it here.
Very nice staff helped me find the perfect storage on the exact day i needed it. Would reccomend.
This is a VERY clean storage. I thought it was just recently built because of the upkeep. Also the 2 ladies in the office were very nice.
Laci was AMAZING!! Love getting to do business with her!! I highly recommend!!!
Johnny was helpful & awesome!!!
Had a wonderful experience at all storage. Laci was very nice and informative.
All storage have such a customer friendly staff that works the front desk she is awesome thanks
Sharon working at all stores wonderful unbelievable person up here I love it keep the stores here and hope you keep doing business with you thank you
I tried to go in to help my mom get some stuff out of storage but its kind of hard to do when they lock the gate 30 minutes before they are supposed to
Johnny was very helpful. Definitely would recommend.
Johnny was great with helping with everything. Thanks
Customer Service was awesome and prices were very reasonable. Will definitely refer people
Great customer service and clean facility! Been here for over a year with no complaints.
Yes the place was great and awsome help from Laci a plus i will use them again
I’ve rented here multiple times when needed. Great service and good people. Clean facility.
Excellent customer service!!! Took time to explain everything to detail.Ray &Melinda E.
Johnny was very helpful and the process was smooth and quick!!!
Price is awesome! They have great discounts too😁. Very friendly and give good advice!
Sherri was more than helpful appreciate her service it helped the stress great rates as well ..Glo Hawkins
I love Sharon she is so friendly and always gives me the best rates
The staff is very nice and helpful and the office is always clean when I come in to make a payment
Great prices. Awesome staff. Laci is the best. Very informative very helpful!
Great service friendly staff and would recommend to all my friends . Sherri was awesome. Becky too
Great place, friendly customer service. They also work with you.
Laci was had very good customer service..I will continue using this companys services.
Total reviews rating 4.6
199 Reviews for Public Storage 2023:
Review №1
2021-11-27I love how spacious my storage is. The lady at the front counter was amazing with her customer service. She was so polite and so professional and so helpful. She was very thorough when explaining the paperwork. I had asked if there were any black Friday deals and she went to extra mile to check for me and was able to find me a move-in special for my storage. I really appreciate her going the extra mile to do that and check on that for me. It’s always very refreshing when you have an amazing experience with a business and their customer service is on point !! I definitely would recommend them they are very professional and very kind and very polite. So thank you for making my experience pleasant !! Y’all rock
Review №2
2022-07-19My husband and I were taken care of by Letty, a sweet lady at front desk. She was very informative and cleared us of any doubts. We were able to look at storage unit and reserve it within minutes. She was patient and ensured we understood everything when reserving the unit. Overall we are extremely satisfied with her professionalism and customer service. Besides that the business was clean, organized and welcoming. The unit we reserved was climate control, clean, and beyond our expectations in size. If needed they also had bundles of boxes & accessories like bubble wrap, protection clothes etc. To help with your move. I recommend this location.
Review №3
2022-04-29Matt is the BOMB.COM... I realized I needed a larger storage unit and he got me switched over with no problem. He is very professional and was a tremendous help. Its hard to get good customer service these days bit Matt was on point. Thanks Matt!!
Review №4
2022-04-10I’ve been at this location for almost 8 years. Yet sometime between 4/9/2022 and this afternoon around this afternoon our brand new tv trailer was stolen. While waiting for the police I overheard some conversations and I began to inquire. There were at least 4 people whose locks were cut from their storage. Everyone had talked about the safety of the place now since new management makes me wonder if this is truly a safe place
Review №5
2022-05-09Nevada made my experience stress free. Knowledgeable, efficient and provided excellent customer service. This location is super clean and I would recommend Public Storage over their competitors.
Review №6
2022-05-30The process was quick and easy, plus I got a good price on my unit. Update: that review was made when it was Right Move Storage. It has seen become Public Storage and things have changed. Not sure if it’s because of new ownership or the type of people who use it. Dollies are hard to find or missing most of the time. People rarely put them back now so you have to go searching for them. Plus the large ones have been replaced with really small ones that have a large gap by the handle so stuff falls off of them a lot. I’ve had to leave and come back several times because there were no dollies available and I had no way of getting my stuff to my storage unit. Something else I see now that I wasn’t seeing before: people clear out their unit and leave all their junk in front of the unit or in the parking garage. Again, not sure if public Storage is to blame or the new influx of people from all over who bring their bad habits with them🤷♀️
Review №7
2022-07-18Ms. Nevada was very professional, knowledgeable, and efficient when obtaining my storage. I got checked in and was on my way in minutes. Thank you!
Review №8
2022-04-11I received a call from Public Storage on 7601 Crowley Rd, Fort Worth, TX informing me I did not have a lock on my unit, of course I do, well it had been cut off by thieves. Drove up there to find other people who had been robbed waiting on the police so they can make a report (3 hrs and counting). I was lucky nothing in my unit of real value, one couples trailer was stolen, another valuable tools, another had been robbed 2nd time in 30 days. These problems did not exist under the Storage Depot ownership. Public Storage bought them less than a year ago and already theft problems? Are we expected to pay high prices and replace locks every month or other month? Unacceptable! I called corporate and was provided the number of the district manager. They will have to do something IMMEDIATELY!!
Review №9
2022-04-07Please don’t use this storage!My trailer was broken into and later that month my trailer was stolen, they have no working cameras.They are not worried about helping you, JOHNNY would only called me to check on payment after my trailer was stolen. Seriously a $250 payment when my trailer is worth 15K! Don’t use this place! They should not be in business, they should figure out a way of having running cameras and fix the fence! Also, please be professional and don’t delete my review! I will repost this so people is aware of what can happen at your storage!
Review №10
2022-04-18We have been with All Storage which is now Public Storage, Crowley Road, Fort Worth, about 14 years. On Tuesday April 12, 2022, our 2018 Travel Trailer was stolen! The thief took it about 3:00 am. The Fort Worth Police made a report and requested video of activities of the night of April 11-12, 2022. No response from Public Storage to the Police or me. Discovered, on our own, their were other thrifts before ours! But customers were not notified !