Retro Madness Pro Console Repair in Arlington
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Location on the map
Arlington, Tarrant County, Texas, US
Payments
Site: http://retromadnessdfw.com/
- Monday:11AM–8PM
- Tuesday:11AM–8PM
- Wednesday:11AM–8PM
- Thursday:11AM–8PM
- Friday:11AM–8PM
- Saturday:11AM–8PM
- Sunday:12–6PM
My PS4 had a HDMI port in need of repair, I found this place not too far away and when I called about gaming repair and prices I was surprised at how low the price was. They had my ps4 for about a week and repaired it as good as new for the low price of $92. I reccomend this place if you have a system in need of.repair.
*Update*I went back to give this store another chance, as I like local businesses and game stores. However, I was disappointed again. As, I asked to see a game, it was clearly a big deal as the associate working was acting like I was interrupting his day to show me his products. Someone else came in while I was there and the associate was rude to him as well. I cant justify anyone going to a store for too high prices and poor customer service. I cant speak for the other location, but the Arlington store is no good.*old Review*There is a guy in this store who said he was super tough, but then he slammed a game drawer with his hip...Service was okaySelection is not.Pricing is too high
Horrible ExperienceToo many words, leaving me speechless.Bad business and poor friendship. I support good people, who are thankful. Owner became greedy, disrespectful, uncaring, and overall decided to verbally harass me in the store. I walked out and I would never come back to any of his locations. He did not apologize and he did not say sorry about being in the wrong. Just pure disrespect, but I dont worry as karma will eventually get back to him. 💖🌏😇
Took my PS4 to get repaired, told it would be a week fix, turned into 2 weeks just to be told it was unrepairable. Also bought 2 games here, to get home and find one disc has a very visible(and I am blind as a bat) dent, which makes it unplayable, it was fried. How is it that it made it to the shelf? I took it to another game store and they were immediately able to tell me the same thing withing 2 seconds of looking at the disc. Sad to say I will be doing business elsewhere.**Update**Took it to Computer Guys of Dallas and they had it diagnosed, fixed, and all under $80 and it only took 2 DAYS!! They were just as confused as I was as to why it was labeled unrepairable.
I would not advise anyone to take a Xbox console here for repair. I took mine to this exact location on 12/17 for them to repair the HDMI output port. They quoted me $85 dollars to repair. I called 2 weeks later to check status and they told me that it was “beyond repairable...too much damage to the board”. I then take (the same day) to another repair shop that didn’t have much better service (they kept two weeks before saying tech was no longer at store), but eventually informed me that when RetroMadness pulled out the HDMI port THEY damaged the board beyond repair.
Retro Madness is one of my favorite places to get vintage toys and retro games. The staff is knowledgable and very helpful. They are always getting new items in the store and they offer a huge variety. Retro Madness gives awesome trade in credit/cash compared to other places in the area. Highly recommend!
Gentlemen currently working in the store as of 2:56pm are rude and act as though customers are bothering them. My husband waited 20 minutes for one gentleman to acknowledge that he had a question and was huffed at for asking to see a game in a case, the other the gentleman couldnt be bothered to get off the computer and stop shopping for sneakers and listening to highly inappropriate music. They also dont seem to understand that they should be greeting customers as they walk into the store. We wont be back to this location.Your associates were not assisting with any other trades. Dont BS me. There was no one else in the store.
I have had to return my ps4 here 2 times and it still isint working properly I’m really hoping they can fix it this third time it still worked for the most part the first time I brought it. It’s just been more and more issues since the first visit. However I brought my ps4 for a disk drive repair when I got it back it was given to me with a hard drive problem, I returned it and it has now been fixed a second time they are fixing it for a third time now but at least covered the 2nd and 3rd visit under warranty I appreciate them standing with their customers
Great place to pick up all your favorite retro games and figures! The owner, Steve, is a top notch guy with a vast knowledge of retro games! He and his team are always friendly and have made a great environment both in this location and their original location in Bedford! Be sure to stop by both locations and check out their selections!!
The guy Logan who works there was very friendly and chill to talk to. So far they have been open for 1 month. I stumbled upon this place and walked out with a classic rpg on my list of games Ive been horading to stream on my twitch channel PyroRocker. I was pleasantly surprised at their selection of toys and figures as well. I will definitely be back soon!
Came across this place by accident. I was instantly transported to the 1980s. All I was missing was my mullet and black Members Only jacket. A huge variety of games and games systems from the Arcadia to PlayStation. Lots of toys, Star Wars, GI Joe ( they had Storm Shadow!), Power Rangers, TMNT, He-Man. I will definitely be coming back.
Total reviews rating 4.5
83 Reviews for Retro Madness Pro Console Repair 2023:
Review №1
2022-05-28This is a good place to find vintage games. 4 starts because Ive found some of thier games vary in price from location to location. The plus side is they are always open to work with you on price.Edit 5/28/22This place will rip you off on toys. Look at these over over priced marvel figures....they dont even have the peices for Korg in them! I literally just bought all of these at walmart for retail price. They should be ashamed of themselves.
Review №2
2022-05-12Always very helpful when I need assistance replacing a game cartridge battery or need other wires/hookups for my consoles. They also have a fun selection of vintage figures that you dont really find super often at other vintage/retro shops - every time I visit I find something new!
Review №3
2022-06-23Extremely helpful staff. Very nice atmosphere. Lots of retro variety. Most of the store is old toys. I came for video games and left with lots of great titles.
Review №4
2022-04-17Great little retro game + toy store. They often have a good selection of items Im interested in. The prices are usually fair and the staff are exceptional.
Review №5
2022-06-10Always go here, when my boys want some new toys! The can dig through the bins and get alot for not to much money!!! Awesome place
Review №6
2020-11-03Picked up this Prime and Wheeljack, great prices, Logan is awesome and very knowledgeable about those 🎮. All the employees are very nice and will help you if they can.
Review №7
2021-04-28Big fan of this store. Service is great, everyone is friendly and willing to answer questions/chat about games. Have been 5-6 times in the last few months and always walked out with a few things. Just recently bought an NES top loader in the best condition Id ever seen one in and at a more than fair price. Id recommend this store to anyone in the hobby!
Review №8
2021-10-13My ps4 has an issue where it won’t display on my brand new smart TV that i got less than a year ago. So i brought it here just for them to charge me $50 to clean out the disc drive which didn’t work at all as it still didn’t display on the screen. I then returned it here and told them it still couldn’t display on my screen and then i picked it up 4 days later for them to tell me it was just a software update and they also told me that they tested it for an hour and said there were no problems at all which i find hard to believe because it STILL didn’t display on my screen as i tried numerous methods. Not very helpful at all
Review №9
2021-07-22Great shop for retro games and an abundance of. Collectibles/toys. They do a good job of drawing the line of reasonable and gouging you on price (not every shop like this is). Stop in at least once a month to see what new games they got in via trade-in on GameCube, Wii U, and 3DS. Staff inside is always friendly.
Review №10
2022-05-05Good place to get your stuff fixed and awesome retro toys