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Phone: +1 281-786-4379
Site: http://1800safedry.com/carpet-cl...
Opening hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–12PM
  • Sunday:Closed
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Total reviews rating 4.7

152 Reviews for Safe-Dry Carpet Cleaning of Houston 2023:

Review №1

2022-06-24

If I could give this company zero stars, I would have done that. Willie Gadriel was the technician sent to me. He said he would charge $250 for stain removal from my leather sofas and $100 for a small 2 inch stain removal on my fabric sofa, I agreed to that. We decided to first clean the leather sofas and he promised excellent results.He scratched the color off of my leather sofas as shown in the pictures attached. The stains didn’t come off either. I didn’t let him proceed with cleaning my fabric sofa as I was extremely disappointed as he destroyed my $3000 leather sofas. When I confronted him that look what you did, he didn’t admit his mistake, walked out of the house saying “let me talk to my boss”. And never came back. So unprofessional attitude and had no idea what he did.

Review №2

2022-01-18

Chris Huston is the best!! He was super patient explaining my options, cleaned and sanitized all our mattresses and carpets. Couldnt recommend more highly!

Review №3

2022-05-11

Chris did an amazing job with our home. He was very knowledgeable about the services he offered and was very quick and efficient in taking care of our carpet cleaning needs. We will definitely be using Safe-Dry again for our future needs and I will be requesting Chris as our tech. Very friendly and professional. 👍☺️👍☺️

Review №4

2022-07-03

Chris cleaned our couch. Kind, courteous and respectful throughout the process. The price was higher than what I anticipated, but it was fully explained prior to the service. Once the couch dried, two cushions still needed work, and I’m sure they will come back out and take care of it.

Review №5

2022-06-02

Chris and Christopher did a phenomenal job, they were both very professional, polite, and did a very diligent job on my carpet. I swear it is almost as if it is brand new. Much appreciated!! Definitely recommend.

Review №6

2022-07-09

Honestly feel like I was taken advantage from this company. They advertised 3 rooms for $88 so I told her I needed to have the master bedroom done as well and she gave me a quote of a $150 - $160.When the technician showed up he quoted me $550 for 3 rooms and one master master bedroom. I told him that is not what they advertised, it was very deceptive and a classic BAIT AND SWITCH SCHEME. I could understand it being 20 or $30 more for pet stains however this is over 3 times that cost that I was quoted. He said we dont give you the REAL PRICE till we show up.So then, I asked the technician to do just the one of the smaller bedrooms that had the pet stains in there and I was charged $185, thats over twice the amount that the 3 for $88 package was all about. Its a total scheme. 👎They should tell people about about all the upsells in advance and not waste peoples time by putting them on the spot with inflated fees. Theyve been doing this long enough to know better.I will never be doing business with them again and will be filing a complaint with the Better Business Bureau.

Review №7

2022-05-26

Scheduled an appointment for $88 for 3 bedrooms. Then gives me a price of $530 or use some NASA special cleaning stuff for $2000. I say nooooo way then he says $250 then drops it down to $129 (what I paid at another company before). What the hell are you charging me over $500 when you can do it for $129. Nope bye good day. Never have I seen someone try and scam me so much right in my own home.

Review №8

2022-07-21

DO NOT WASTE YOUR TIME OR MONEY!!! I give them an absolute ZERO!! I was moving out of a residence doing final cleaning, hired these guys to go in and clean the carpet in the entire house. Agreed to the payment and the technician brought out his little machine to get started. I left to go to the store to get cleaning supplies down the street, come back 30-45 minutes later the guy says hes done. 3 bedrooms, livingroom, hallway, and den!! I walk around and look, it looks like he to a floor buffer and swirl dirt around in one spot and stop!! The stains are on the floor in every area like they NEVER been touched!! Carpet is not even damp!! I ask him to call his boss and he did everything he could not too. Finally, they called me for a payment and I told them I was still waiting to hear back from someone regarding the issue. They said they would just report it to credit bureau if I didnt pay. GTFOH, ILL NEVER PAY YOU FOR A JOB NOT PERFORMED!! AVOID AT ALL COSTS, AND GET REAL PROFESSIONALS TO DO THE JOB!!!

Review №9

2022-04-20

Chris was our technician. He was professional, efficient in his work, and a good communicator. We will use this company again. Great job!

Review №10

2022-03-17

Chris was great. I was ready to replace my carpet but after his service I don’t have to anymore. He’s a very kind person and a gentleman I will. use y’all again.