Service King Collision South 1st - Austin in Austin

Service King Collision South 1st - Austin image 1Service King Collision South 1st - Austin image 2Service King Collision South 1st - Austin image 3Service King Collision South 1st - Austin image 4Service King Collision South 1st - Austin image 5Service King Collision South 1st - Austin image 6Service King Collision South 1st - Austin image 7Service King Collision South 1st - Austin image 8Service King Collision South 1st - Austin image 9Service King Collision South 1st - Austin image 10

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Phone: +1 512-443-6464
Site: http://www.serviceking.com/locat...
Opening hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:9AM–12PM
  • Sunday:Closed
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Total reviews rating 4.4

97 Reviews for Service King Collision South 1st - Austin 2023:

Review №1

2022-04-14

Got rear ended a couple weeks ago, and the drivers insurance company recommended (and paid for) my car to get fixed at Service King Collision. The staff there are very welcoming, professional and they did an absolutely wonderful job getting my vehicle repaired in just under a week. I am super grateful for their work, and their understanding. Highly recommend. Five stars!

Review №2

2022-07-02

Service King South First repaired my Audis body and paint damage after it was hit by another driver. The shop was recommended by GEICOs express repair program and at first I was hesitant to take my car to a shop that wasnt Audi-certified. However, the staff at Service king South First took great care of my vehicle, and had excellent communication about the state of the repair. The car looks better than it did when I bought it. Overall, it was a seamless experience and I would recommend.

Review №3

2022-02-11

Very professional staff and friendly! Had my vehicle repaired after hitting a deer, From the moment I dropped it off until I picked it up they stayed in constant contact with me, Also had my truck done almost a week early from their estimate finish date. It was perfect very professional work couldnt tell it was ever wrecked.Thank you Service King staff

Review №4

2022-08-19

This Collision shop was amazing, from start to finish they did such a great job. From explaining everything, giving me a timetable and called with updates on progress, to finishing up earlier then expected. Rich the GM knows how to run this shop really well and Alex was a joy to work with. Thank you guys!!!

Review №5

2022-07-26

Thank you to the entire staff for fixing my 2018 Black Subaru Impreza, it was involved in a serious collision and they were able to fix up the entire vehicle. Cleaned it up for me, they did all the bells and whistles! When they called me to collect my vehicle it took less than 5 minutes for the process! Quick and efficient. Very hard workers! Thanks a million!

Review №6

2022-04-30

Last week I backed into a fixed concrete pillar and dented the chrome bumper on my son’s car. I was distraught about how to fix the bumper before my son found out because I had watched him work all year saving his money and waiting to get his drivers license. Then the one time he let me use it, I ruined it.The folks at Service King were able to smooth out the dented chrome and fix the rubber guard so that the tailgate could close smoothly again! They were sooo precise!In fact, I shared with Bianca that I was expecting the results from some medical tests I had taken (an MRI scan for a brain tumor) and to save me from the added stress, the shop owner Rickie, fixed the car free of charge.It’s this kind of love and care in the community that needs all of our support. I’ll be shouting Rickie’s goodness until my voice goes hoarse. God Bless everyone at Service King Collision.

Review №7

2022-07-22

They repaired my vehicle faster than anticipated and it looked amazing! Everyone was so friendly and fantastic service!! 👍🏻👍🏻 Thank you!!!

Review №8

2017-03-22

Not sure what others have experienced here and it might defer from person to person. All I can speak for is my own experience. It was 100 percent excellent. From start to finish it was outstanding. I did my repairs through Geico Express.I walked in thinking it would take forever to get setup and handover my car. I was in and out in about 10-15 minutes (timing might change on case by case basis).I arrived at 7:30 a.m.No one was in front of me.I was first greeted by Geico person who has a desk right inside of Service King.Then I met with Service King employee Bobby who handled my repairs. He was very down to earth and friendly. Dropped off my keys and met with the Enterprise Employee who also was inside Service King. While I was dealing with the rental the Geico employee and Bobby looked at my car. Enterprise employee handed me the rental keys and signed paper work on his tablet and I was out the door.I then on a daily basis received updates on exactly what state my car was in and the repairs.I got a notification and a call that my car was finished.Dropped off the rental, Was greeted again warmly by Service King staff and was explained exactly what was done to my car, including if a panel or handles were removed for the repair. The print out was done on laser jet ink quality paper and neatly organized for me for my records.They vacuumed and did a pretty good job doing some detailing of my car as best they could. Waxed and washed. Looked almost like a bran new car.Best thing was I did not have to think about my car once. Repairs took about 5 days.Not sure when they are busy or not so it might be a hit or miss when things get too crowded or no wait so my guess is to call first before you drive down there to make sure you car can be taken care of relatively soon.Great experience and I would def. go there again for any car body repairs or paint.Based on my experience I could not have gotten better service.(images) pic of my damage, pic of their post work and vacuumed and cleaned interior and exterior. Also detailed bill. Placed in Geico folder.

Review №9

2022-01-18

The office staff are nice, but the paint job did not hold up. After my first wash, paint was chipping -- and yes, I followed the rules post paint job. They call it rock chips (even though I have not driven on gravel) so wouldnt warranty it; however, I have never been given the warranty policy nor is it online. Their site says lifetime warranty not limited lifetime warranty so a bit misleading.They kindly offered to touch up the chips which I agreed to bc I thought surely a professional painter could make it look ok - nope! They arent actually covered and looks like a 2 yr old painted it. It would have looked better if it was just left. So now they wont warranty it and am stuck with the ugly touch up.

Review №10

2022-03-01

Richie and his team did a outstanding job on my car! The car litterly looks brand new! They communicated with me daily on the progress of my car! I cannot say enough good things about this team! If you take your cat somewhere else you will be making a huge mistake!