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Starbucks in Bay City

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Phone: +1 979-244-4777
Site: https://www.starbucks.com/store-...
Opening hours
  • Monday:5AM–9PM
  • Tuesday:5AM–9PM
  • Wednesday:5AM–9PM
  • Thursday:5AM–9PM
  • Friday:5AM–9PM
  • Saturday:5AM–9PM
  • Sunday:5AM–9PM
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Total reviews rating 3.7

122 Reviews for Starbucks 2023:

Review №1

2022-06-04

This place is an absolute joke… We put an order in on the app, and sat and watched at least 30 drinks done… Asking what’s going on, leads to absent excuses (hot drinks take longer when they have cold drinks already) One of the drinks was a cold one… Next Excuse… I am extremely disappointed in this Starbucks, this place is causing a bad taste in peoples mouth… NEVER again, I will take my business to Kates…

Review №2

2022-06-19

I love Starbucks and their drinks. Wish they’d quit going up on their prices and down on their points. I used to be able to get a free drink after 4 days now it takes like 2 1/2 weeks to get one with their new point system and the price for the drinks went up.

Review №3

2022-06-26

Where else can you get a massively over priced b.s. coffee but Starbucks. Try one of there must have drinks like hey look at me espresso today. this message was not sponsored by Starbucks

Review №4

2022-05-11

I love this place. The people are awesome! So friendly! I highly recommend Bay City Starbucks.

Review №5

2021-10-31

One of the finest Starbucks I have been to. The staff were friendly and very confident in their abilities. Both our drinks were made with love and care. The lounge area was also very clean. Will come again on a Sunday

Review №6

2020-11-05

Clean and tidy. Friendly, helpful staff. Shout out to Ryan who did an amazing job making my Hogwarts House Frappuccino! Loved it so much, I couldnt stop drinking it as soon as I got it!

Review №7

2021-09-13

THE STAFF IS AMAZING!!! ALWAYS!! :) Even when short handed, their demeanors remain positive, caring, friendly, and welcoming!! I visit once or twice a week, and still a few of the baristas have my drink memorized! More people should have cash readily available, in order to tip these awesome employees!!! After all, they ARE providing every individual with accurate, CUSTOM service via beverages!!!!! *ONLY ISSUE ~ Starbucks should absolutely set up the credit card machines to be able to add a tip ~ being a patron in this day and age, its unheard of .... especially given its a service industry.

Review №8

2021-09-11

Let me start off by saying I am a regular customer of this Starbucks and I purchase drinks there nearly every single day. Today I was unaware that the store was closing early and when I went onto the app to place a mobile order, it allowed me to do so and it charged me. When I showed up at the store the store had closed 45 minutes prior and therefore there were still workers inside, looked like they were cleaning up. I knocked on the door in hopes that they would come to the door and I could tell them what happened, that I placed a mobile order and had been charged and I simply wanted them to cancel it so I could get my money back. They all stared at me like I was crazy, told me from across the store through the door “we are closed!” and “come back tomorrow!” I tried to show them the screen of my phone to explain what I wanted and still, they wouldn’t understand. Finally a girl came to the door and through the glass said something to the affect of “come back tomorrow” and she wouldn’t listen to what I was trying to say. They continued talking about me and looking at me very ugly. Several other people showed up while I was trying to get their attention and I explain to them what was going on and they agreed that someone should have come to the door at the least and let me get my money back. Extremely disappointed at this extremely rude behavior and lack of customer service. What could’ve been a simple fix turned into a very negative experience for me.And to think this all could have been avoided if they had just done their jobs to begin with and turned off the mobile ordering when the store closed.

Review №9

2021-11-16

Half the order was wrong and when brought politely to their attention, was told to calm my tone. Trying to speak over their loud machines, loud music, particion, and a mask for them to hear me clearly and then be met with attitude is poor customer service. Was out of many things at this location. Worth the money to drive to ANOTHER Starbucks NOT the one in Bay City!

Review №10

2022-03-01

Hours say they’re open till 9. I was here at 8:30 and told that the store was closed. On a Saturday. If your hours say you’re open until a certain time then the public should be able to depend on that.

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