Delivery
Yes
Steele Chrysler Jeep Dodge Ram Lockhart in Lockhart
Categories
Location on the map
Lockhart, Caldwell County, Texas, US
Service options
In-store shopping
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Offerings
Car wash
Yes
Oil change
Yes
Repair services
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 512-227-2266
Site: https://www.steelechryslerlockha...
Site: https://www.steelechryslerlockha...
Opening hours
- Monday:9AM–7PM
- Tuesday:9AM–7PM
- Wednesday:9AM–7PM
- Thursday:9AM–7PM
- Friday:9AM–7PM
- Saturday:9AM–6PM
- Sunday:Closed
Comments (199)
Bronco Billy is a wise and welcoming, heartwarming Soul! He drove the truck I wanted to look at to San Marcos for me on his own accord, just because I was too busy to drive to Lockhart that day. He also drove the vehicle to Canyon Lake where I was working on the day I purchased it! Awesome treatment and it was a good reliable buy on a clean 2015 Ram 3500 Longhorn Laramie Dually. Lauren Miller is a great person and was transparent and clear, open and helpful when discussing finance/insurance/warranty details. Looking forward to visiting for service parts and fun!Berean AudenVersatility MillsFischer TX.
Excellent customer service! Real people excited to help me with my purchase! Went far and beyond my expectations of buying my vehicle. When signing contract lady was kind very respectful and motivated to make my purchase the best and made sure I knew all sides of the sales contract!
We are loving our new Ram 1500 Laramie Longhorn! Its our first Chrysler product, and so far we couldnt be more pleased with the performance, comfort and features in this truck.The purchase experience at Benny Boyd Lockhart was as good as it could be...we both hate buying vehicles! Our salesperson, Gavin Boyett, was awesome and he had to jump through some hoops to find a vehicle with the options we desired!We would definitely go back and if we have the opportunity, we will recommend them to other prospective car buyers!
I had a Grand Cherokee, but I wanted something bigger, something uniquely specialized... I wanted a 3/4 ton Jeep 4x4 truck, with a Hemi. That’s when I learned about the Power Wagon... I tried with 6 other dealers... but, no doubt.. I received a better buy with Benny Boyd Lockheart!! Sterling, and his team took excellent care of me!
While traveling on holiday, my check battery light came on about 20 minutes away from Lockhart. Since I was traveling with my two young children, I decided to get my van checked right away. Tina was great! I wanted to rate this service center a 5; however, I left still needing repairs to my vehicle. After an inspection here I was told it was loose battery cable heads. The tightened them and told me to get them replaced as soon as I reached my destination. I decided to head back home instead of risking the trip and less than 5 minutes down the road, the light came back on. So, I paid $157 for a wrong diagnostic. I was told by another mechanic a quick stress test on the alternator would have shown it wasnt holding a charge.The other mechanic swapped out my alternator in less than an hour after my car cooled down. So about a three and a half hour wait. My check battery light resolved and I was on my way home. Im not sure how a dealership service center missed this diagnoses. My faith in large service centers is a little shaken to say the least. Im just glad someone caught it before it became a bigger financial issue.
Last week my husband and I purchased a new Ram truck from Steele in Lockhart. We have bought many vehicles in the past three decades and this was hands down the most pleasant experience. The manager, Paul Wendell, was absolutely wonderful in helping us secure the best deal possible. Ernest Potter was our salesman who answered all our questions and helped us through the final purchase preparation. He was knowledgeable, courteous, and very friendly. Finally, Willie the financial guy guided us through the paperwork and signing, never pressuring us to purchase something extra we didnt need. This is a dealership that does not stoop to pad the vehicle cost with dealer add-ons totalingthousands more. The price thats advertised is the selling price. If you want a great vehicle at a fair price from an honest and welcoming dealership, go see Paul and Ernest and Willie!
I want to thank Patrick Reyes and everyone at steele Chrysler for the help on my new purchase. LOVE THE CAR! EXCELLENT SERVICE These guys really work with you to make sure you get what you want.
Update: first visit after Steele acquisitionFantastic service department been too Ram dealers in roughly 30 states and this service department is absolutely top notch! If you have a diesel truck this place is the real deal! Actually look forward to coming in Tina is still amazing and Sam is incredibly efficient and does a great job! All staff members very friendly, property was spotless! Really appreciate this location!Went for service visit and was very pleased friendly staff, clean, on time, work completed and explained thoroughly good people here Tina is great!
Everyone was courteous and helpful and friendly. Each person did their job very well. The facilities are excellent. This car and pickup and SUV agency is the best organized that I have seen. I asked for certain things, and they gave them to me. I enjoyed talking and dealing with everyone on the Steele Dodge dealership in Lockhart, TX. Many thanks, a very satisfied customer.Frederick Wiegand II
Traded in my van and bought a new jeep. I felt like all went well. Until it came to them paying out my old loan. It’s now been more than 30 days and they haven’t paid and I’m stuck making another payment on a car I don’t own anymore. If they had time to process and have me make a payment on the new car, they could have taken the time to process my trade in. I called last week and they assured me it would be paid by Friday. I asked what happened if it wasn’t, he assured me it would be. I called again Saturday as it didn’t pay and was again told they mailed it (only a week ago despite having had two full weeks prior to that) but salesman didn’t know much and was told someone would call me back. Needless to say that didn’t happen. We’ve bought several cars here but we won’t be back.
Rosario and Lauren were awesome and made everything simple and easy! I got a great trade-in offer for my car, and they worked out a nice deal on the truck I wanted. After only a few hours I was driving it home!
Ernest Potter was an amazing salesman. He went above and beyond to make sure the deal went as I wanted. The entire sales team was welcoming and informative about any questions I had. Ill be taking my daughter there to buy her truck in the next few months.
EDIT:I wrote a review of my experience in buying a vehicle with Steele Auto Group and after i was almost immediately contacted by the manager. I was impressed that they do care about reviews and are paying attention. The manager was very courteous and went through the review with me in detail and addressed all of my concerns.The original review is posted below.He had promised to make everything right and after speaking with him i can say that i do believe him. His prompt attention really does speak of his and Steeles character and their commitment to total customer satisfaction even after the sale.First reviewCould be happier. Purchased a 2018 Chevy Silverado from Steele in Lockhart Texas. After all the paperwork was signed and my trade in was accepted and $250 later I was presented with one key. I asked about a spare and key fobs and was told “ it came in like this”. I asked if I could get one and received no help. In fact , I was told that I had to purchase one to the tune of $210 dollars from another Steele dealership. It also came with half a tank of gas and the oil was at 70% life. The fabric inside was not cleaned as promised, just a quick and that’s it. It’s minor but when you purchase a vehicle that costs close to 30k , you kind of expect it to be nice.Also, the truck came with an amplifier that was burned up and did not work. I fully realize that it is a used truck but if your going to sell it with it I feel that it should work. I also asked about this and if I could get it repaired or replaced and I was told “ the guys here can’t do that”. I was also told that I would be receiving a coupon book for oil changes and service in a few days after the sale and after two weeks have yet to receive anything. My paper tags will expire in one month so I’m wondering what other disappointing surprises lay in store.I will not be buying another vehicle from Steele and can’t recommend them at this point. Maybe other locations are better but the one in Lockhart Texas left a very bad impression
The stereotype of a pushy car salesman definitely does not exist here.The employees at Benny Boyd are real people, friendly and aim to help you get the best vehicle that suits you and your needs.Very quick & easy transaction.Would definitely recommend!Ethan
I called Benny Boyd dealership and talked to Mike Ramirez. Told him what I was looking for and he called back a few minutes later with info on the used vehicle just as I had requested. The next day, I looked at it and took a test drive; loved it. I told Mike I couldnt make a decision until I looked at the cars my daughter had picked out for me in Austin. Two days later I came back and got the car I wanted to begin with. Did I mention its a 4 wheel drive? Everyone was vary professional and accommodating. Thank you Mike for great service.
Amazing car buying experience! I texted Mike about a car I found in their inventory and was immediately welcomed to go look at it! Car was clean and pulled up, ready for my viewing. I test drove it and basically told him what I had to work with. I didn’t have to do any negotiating!! These guys all worked together and made it happen with my trade in, budget and my bank. I’m seriously impressed as I have had bad experiences before and they out did themselves! I am glad that I have a great dealership now compared to my old!! If your looking to be treated properly... look no further! I came all the way from San Marcos to them!
The first time I went to Benny Boyd Lockhart, I met Tina in the service department. She was very friendly and helpful, and she worked to save us a significant amount of money on the repair that my Jeep needed. Later when we decided to buy a new Jeep, we worked with Crystal. She did a great job of helping us get exactly what we wanted. We also were helped by Sergio, and later we met Lauren. We appreciate all of these fine people and are very happy that they are at Benny Boyd in Lockhart. Thank you!
I have to say I am impressed. I contacted Benny Boyd in Lockhart about looking for a truck. I was linked up with a sales rep over the phone. We made an appointment for a few days later to meet in person. during the next few days I was contacted and talked to about options. Very attentive sales people. I came in with little to offer down, and just okay credit. I left with a new Ram 1500 that had 23 miles on it, a great warranty plus and engine warranty. They worked quickly and respectfully to get me into something I wanted. I will be returning to Benny Boyd Lockhart for my next truck.
I found a nice used car at the Lockhart location. Salespeople were responsive at first, and the overall sale was quick and painless (well done!).However, once the sale is done, I havent heard from them and they owe me the maintenance documents and warranty plan paperwork still.
Thank you Pete for making the buying process so easy.
Friendly staff, Great customer service.No pushy sales man. Best car buying experience by far.
Ernest was great however what the sales team offered for the trade in was the equivalent of me offering 5k for a 2019 ram. My experience was perfect all the way to the insult of an offer on the trade in. Id say down-payment with no trade in Ernest would be a great associate to help with. Wanna trade in a vehicle expect to have it labeled as rough condition for having dirt on the floor mats.
I had a great experience buying a Jeep from Benny Boyd. Mike Marshall knows anything and everything about Jeeps and is a great sales person. The process was smooth and quick. Finance person, Miller, was professional and didnt try to push any products on me. I would definitely recommend Benny Boyd if you are looking for a great deal on a Jeep.
Great place! Pete was the salesperson and he was so helpful. My mom bought a 2020 Dodge Journey and we both love it. We couldnt have done her deal w/o the help Pete gave.
Was blown away by the service the salesman provided me. He was nice, caring and found the perfect vehicle for me all before I even had to step in the dealership. I highly recommend checking this place out. If you get the service I got, you will not be disappointed I promise. Forgot his name but it was a young man with a pretty sweet flow going on and he had some pretty funny jokes in his emails. 10/10 would do business here again.
I had a great buying experience when I was looking to trade in my 2015 RAM 1500 for a new RAM 2500 truck. My salesman Sterling was very knowledgeable and responsive to my request for information. When I went into the dealership to complete the transaction I was pleased to see that everything was set up for my arrival. The General Manager, Paul, was very helpful with the negotiations and the whole experience was positive, except for one thing. The reason I gave 4 stars instead of 5 was due to my introduction to the service department. I was told to bring my new truck back in a few days to drop off for the install of the spray-in bedliner that was negotiated with my purchase. I was brought back to the service department along with my salesman to pick up a loaner vehicle for a day while the bedliner was installed. The service department employee was very rude and treated me like she was doing me a favor by allowing me to use one of their vehicles. She eventually told my salesman to get a vehicle from the used car fleet and she wasn’t going to give me a car from her service fleet. It was a polar opposite experience from my purchase a few days earlier and reminded me of being at the DMV to renew my license. I spoke with the General Manager about the experience and he apologized and said he would talk to this individual. Overall my experience was very good with Benny Boyd Lockhart, and its a shame that one employee left me with a bad impression. I will definitely purchase from Benny Boyd Lockhart in the future, but probably won’t visit their service department for my scheduled services.
I got a great deal on my new pickup. Pete, the salesman, was friendly, knowledgeable, and worked to find me the best vehicle with no pressure. I was introduced to the manager and highly rated service technician individuals, and other personnel. Everyone there made me feel welcome and valued as a customer. I would recommend this dealership to anyone seeking a new or used vehicle. Outstanding experience!
We will never buy a vehicle from anyone but Pete! He is the best salesman we have ever had. I would recommend him to anyone!!! Benny Boyd is also the best place. We drove all the way from Seguin to buy from Pete and Benny Boyd!!! This makes our 9th vehicle from Pete and 3rd from this dealership. We will keep coming back!!!
Gavin Boyett was my sales associate and was phenomenal. I was able to get the vehicle I wanted at a great price. I was also encouraged to return for any questions or concerns. Customer service was great. I am very satisfied with the service as well as the inviting spirit of the staff.
The experience couldn’t have been any better. The service was phenomenal especially from our salesman Ernest. It was so smooth and easy and everyone so nice. If you ever can make a deal with them definitely do it. You will not regret!!!!!!!
My 1st experience with Benny Boyd lockhart and definitely not my last. The whole team is great. They literally jumped through hoops to get me in the car I wanted/needed. Eric and Sergio made it happen! Lauren was competent and efficient as well. Best car buying experienced I have ever had. 10/10 will recommend to friends and family.
My salesperson was Crystal, who went out of her way to make sure I was completely satisfied with my purchase. She is honest & personable. Robert Mendez, Sales Mgr, worked very hard to give me an exceptional deal on my truck. I had the best finance experience ever. Lauren was clear and upfront going over my paperwork!! Love them all.
Crystal was amazing! The staff was so personable. They werent pushy at all and made us an amazing deal. This was the best car buying experience Ive ever had. I truly appreciate everyone I talked to. Thank you for an amazing experience in these tough times!
Today I had an amazing experience at Benny Boyd Chrysler. The team is amazing and professional. It was an honor to have Eric Compean as a salesmen which I highly recommend to anyone in the market. He is the most honest, respectful, and dedicated salesman you could find. He doesn’t rush you like other dealers do. He works very hard to give you the best deal you could ever get.
All departments of this dealership are very professional and courteous. Couldn’t have asked for a better experience. Our salesman, Preston, checked in with us after the sale as well as after a service call making us feel well taken care of. Thumbs up Benny Boyd Lockhart!
Excellent customer service under the leadership of the Sales Manager Mike!! Great service by Pete and Maria...ensured my process took about 3 hours from start to finish!!! The next vehicle we purchase will come from Benny Boyd Lockhart.
Great experience with Eric and the Benny Boyd team on ordering and purchasing a new truck. I had tried to work with closer dealers on ordering a new truck but they just wanted to sell me what they had in stock or as dealer orders, not what I wanted. No problem ordering at Benny Boyd Lockhart. This is my third order with the Benny Boyd group and fourth new vehicle purchased from them. Benny Boyd Lockhart continues on the great experiences I had with Benny Boyd Lampasas.
Very nice people to deal with. Gavin and Lauren did a good job at making us feel comfortable.When they brought the truck around for me to look at it, it only took a short time to drive off with my new truck.Would and will recommend them to all my friends and any body else looking for a new vehicle.
Crystal was AMAZING !!!! Huge help getting everything together for us to make it the easiest paper work , quick pick up and test drive , and best deal and financing for our budget. The whole team was friendly and also the financial paperwork associate was amazing as well made sure we understood everything very clearly and explained our options. Anyone looking to buy a new or used car like we did please go by and speak with Crystal you will get best treatment and she will do everything possible to get you the best deal.
Ricardo Medina at Benny Boyd was super helpful and exceeded all my expectations. Very patient when I needed some time to review all my options but was willing to go above and beyond to make sure I got the vehicle that best fit my needs and wants. With Ricardo’s great customer service, and the help from other staff, I would definitely recommend Benny Boyd to any future buyers. They won’t disappoint!
I highly recommend going to Benny Boyd Lockhart if youre looking for a great deal and excellent customer service. Ask for GAVIN BOYETT, he ensured it was a no hassle purchase. listened to what we wanted and did not try to push us into something else. They truly keep your best interest in mind and the whole team works to make it happen. Great truck buying experience!
Very polite, no added dealer fees , good amount of stock in hand . We bought the one in the dealer building. Kevin was a great salesman, just enough push without being overbearing.We paid more than we wanted but I think they reduced more than they wanted. Left satisfied.Love our new Gladiator.
The staff at Benny Boyd in Lockhart Tx are outstanding. Starting from the General Manager to the sales staff to the service department. Very friendly folks. Crystal Hunter my sales person is amazing. The service department are outstanding in every aspect of service. I will definitely recommend the dealership. 5 stars.
Great experience working with the General Manager. Very responsive to my requests and questions. Got my aftermarket accessories installed quickly and professionally on my Ram 1500. Made a great looking truck even better.
Will never buy another vehicle with them... staring with the sales people Pete Contreras, not Profesional at all. They really dont want to sell. I have NEVER experience sow terrible experience in a Dealer. Will not recommend sorry. I gave 1 star because i had to provided at least something.. but for my reality will be 0 🌟
I made the mistake of going to a different dealership at first, and had a bad experience. Came to Benny Boyd in Lockhart, and it was a Night and Day difference. Billy was excellent. Everyone I talked to listened to me, and took into account what I said. It was very low pressure, and I did not feel forced into anything. I will most definitely be coming back whenever I am in the market again for a new vehicle.
I needed to replace my 2014 Jeep Grand Cherokee (purchased elsewhere, although having 112,000+ miles and having had NO problems-I love the Grand Cherokee!) with a new one to include some additional needed features. Russell Waters and Mike Marshall special ordered my 2019 Jeep Grand Cherokee Overland just as I wanted (requesting a special interior color) without hesitation! Russell and Mike could not have been more prompt in their responses, attentive to my requests and specifically - courteous! Upon arrival to pick up my new vehicle, Crystal Hunter greeted us with a smile and was prepared to complete the purchase and provided instructions for features for which I was unfamiliar. I have made an appointment for a few minor tweaks on the vehicle. Tina in the Service Department has always been available to take my calls, knowledgeable in answering my questions and ready to assist with my requests. I live 80+ miles from Lockhart so had many dealerships to choose from and had telephoned and visited many of them - having encountered uninterested or too pushy salespeople. It is nice to know that there is a “TEAM” willing to assist when you need help - during what I’ve always felt was a frustrating time - in purchasing a vehicle. THANKS to the Lockhart - BENNY BOYD TEAM that made my new vehicle purchase a breeze! WE WILL BE BACK!
Benny Boyd is the best dealer Ive ever worked with, period... and Ive worked with at least 12 dealerships that I can think of (I buy too many vehicles). This is the second time Ive worked with Benny Boyd, but both times were awesome. I worked initially with Mike Marshall and also ended up working with Gavin Boyett in the process of purchasing a brand new Jeep Gladiator. Mike helped me order exactly what I wanted, gave me some details about trade, gave me timelines for the order, and updated me every time my Gladiator went to a different step in the build process. I have loved ever minute of working with Mike and Gavin and Benny Boyd in general. I never thought Id be able to say that about a dealership... but here we are. :)
Bought our first Ram truck from Benny Boyd. Very helpful and friendly staff. Mike was an amazing salesman. We will definitely be back when we are ready for our next one. Thank you for making the experience fun.
I had a great experience at Benny Boyd in particular with Pedro he is bilingual and was able to help me with my needs on purchasing a truck for work. I will definitely be doing business with them in the future. If your in the market for a vehicle give this business a try and ask for Pedro. I will be recommending family and friends to this business !!
We bought our Dodge Ram from Benny Boyd inJanuary of this year. We discovered an issue with the truck in March. We took the truck in to report the problem as soon as we discovered it. Benny Boyd employees promptly assisted us and had the problem resolved very quickly. We would like to thank everyone involved, Paul Windell, Mike Braendle (Service Mgr) and Tina in the service dept. We purchased the truck from Benny Boyd because they have a great reputation and they definitely proved that to be true. We would absolutely recommend them and will most likely purchase our next vehicle from them. Thumbs up to Benny Boyd!Thanks for the Great Service!
My experience with Benny Boyd was nothing short of fantastic. My salesman Eric, the sales manager Mark and Finance Director Robert were professional and courteous. I drove off the car lot feeling great knowing I got a great deal and will be taken care of in the future. Thanks guys.
Thank you so much Kevin Armes for everything you did! I truly appreciate it, couldnt be happier. When it comes time for my daughter to get a car, next 6 months, you get the first shop at the sale. Kevin and the rest of the Benny Boyd gang has truly earned my business and most importantly my trust.
I had a great buying experience. Maria was my sales person and she was upfront with me. I purchased a vehicle in December and May of 2019. The whole team was professional. I told my sister about them and she purchased a vehicle also in May 2019. The team was very curtious in helping me find the right vehicle with all the bells and whistles that I wanted. I will be returning for my vehicle.
I’ve been trying to buy a new Jeep Gladiator since released, however all the dealerships in my local area would not even try to negotiate pricing, per one of our SAJC members Mike Marshall “he is the man to see”! Mike, Paul, and Gavin were all working on the deal non stop from the moment I got there, no need to haggle as Mike was straight forward on his best deal that literally blew everyone else out of the water! Will definitely look forward to doing business with them again!
Had a great time was rushed aittle , but pulled away . Pretty aka Pedro gave me the time to decide. Told me my credit score was 5 points lower than try and raise the price . But once confronted it was straighten out. Just finance office trying to make money. Over all. My experience was Great . Nice salesman nice paperwork. Girl. So for service has been great also.
My experience at Benny Boyd Lockhart was great; five star. All the people at the dealership were great; they made me feel like part of the Family. At no time was I pressure into buying anything. If your looking for a vehicle please go to Benny Boyd Lockhart they will treat you right; no pressure.
I had been looking for a truck for more than a month and no one was able to help me. I went to 10 different places and was turned down on each one of them. Then I went to Benny Boyd and met Eric Compean and Sergio de Hoyos and they said that they were going to do their best to help me. Honestly, I doubted they could help me until I got the call that I was approved! I cant thank Sergio, Eric and Benny Boyd for making this possible!They dont only treated me with respect and gave me hope, but they honored their word and gave me more than what I had asked. I will be a loyal customer from now on and will recommend to everybody, thank you guys for an amazing job!!!
Hi Everyone i just want to start by saying Benny Boyd in Lockhart has Amazing service! Bobby and Crystal went above and beyond for me. I highly recommend you pay them a visit if youre looking for the same experience i had they found me exactly what vehicle that Ive been wanting. I was very impressed that i was in and out and Ive been to many different dealerships and the worst part is the wait not with Benny Boyd in Lockhart Yall!
Pretty good. Enjoyed my experience doing business with them.
Very friendly staff! Crystal Hunter made us feel at home and handled every aspect of the process perfectly.We LOVE Benny Boyd in Lockhart- we have purchase 2 cars from there and will be buying again from them.
We had a great experience at Benny Boyd Dodge in Lockhart Texas. I recommend them to anyone who wish to purchase a new or used vehicle. From the sales to senior staff and their service department gave great customer service.
This was supposed to be a flawless couldnt find an issue used vehicle. One week later I found lots of scratches around my truck, funny how that happens. I hope there is no more surprises. Salesman was professional. >>>>> August; After I decided to take a trip to Colorado my right front tire decided to shake the entire truck. I took my truck to the ram dealer in Montrose Colorado, Where are they charged me for two new tires and the upper antifreeze hose was leaking to include the rear hub. Warranty covered the rear hub but the tires and hose costed me $1300.
Yes....very professional,Friendly service.I purchased a used car.....soon after,about 1 week after the purchase,the driver side window had broken,with fast service They repaired it.I would go back and tell my friends.Thank you Steele Lockhart.
When youre looking for that new Jeep but you dont want to pay the astronomical dealer markup
Love the vehicle I bought. Im an unusual buyer. I only pay in full for vehicles. Dont believe in financing items that depreciate in value.Benny Boyd has a way to go in this Area. Im used to Docusign, wire transfer and pick up vehicle in a day or two. Took over a week with Benny Boyd.Working out of state, so asked them to mail plates here. They didnt. Sent them to my home address. Still waiting for them.Salesman didnt always keep his word on communication. That needs work. Keep your commitments.Overall though, happy with my purchase. Hope they move into the current century.I would do business there again. Just make sure we understand the time constraints.Rick Hendley, PMP
Benny Boyd and his sales team really went above and beyond the call of duty for me in my purchase of a 2018 Jeep Wrangler Unlimited. The manager of the new Lockhart store, Marcus Miller, made the whole transaction easy and efficient. I highly recommend Benny Boyd, and the Lockhart store.
Had an amazing experience with our sales guy Gavin, sales process was simple and fair and left with an amazing new Jeep.
Awesome Dealership. From sales to Finance they treat you like a human being. Answered all my questions thoroughly and clearly. They have earned my future repeat business, but right now am enjoying my 02 Dodge Cummins turbo diesel pickup
Benny Boyd in Lockhart definitely knows how to earn your business. My experience with them was very pleasant and I highly recommend considering them for your next vehicle purchase. Ask for Travis and let him work for you. You wont be disappointed. I know I wasnt.
It’s been awhile since I’ve had my vehicle serviced at the Lockhart Benny Boyd. But it’s never too late to write a good review. I was having issues replacing my 5.7 engine in my 09’ Challenger, and tommy from the red team was so very helpful. He went above and beyond in helping me and guiding me while I went through this nightmare. I highly recommend!!!
I let Crystal Hunter at Benny Boyd know what I wanted in a vehicle. It was not easy to find but she did it. We filled out the papers on Saturday and was going to come back on Tuesday because we didn’t have the down payment. The manager walked over and asked why we didn’t want to take it home that day and we told him about the money. He said he saw no reason for us to wait. So Crystal drove from Lockhart to Gonzales to get it for us and we had it that day. These people go the extra mile for you so stop in and talk to them about your next new vehicle. They don’t do the pushy tactics other places do either. When you walk in tell them I sent ya!
Follow up to previous negative review! Wish I had spoken to Mr. Windell before I left my negative review. He was extremely polite, apologetic, had his tech fix the paint on my truck like new, and threw in a spray on bedliner at cost! Very happy with the end result!
We purchased a jeep from salesman Billy he did not try to get us to pay more then what we wanted to in fax he beat our goal payment. Billy did not try to talk us into putting more down. We walked into Benny Boys and within 1 1/2 hours we signed on the jeep. Thank you again Billy
Pete always delivers. This is our third vehicle and he always makes the experience hassle free. We will continue to follow him when the time comes to purchase another vehicleThank you Pete!
My salesman Mike Ramirez was the best! He was knowledgeable and professional. It was a pleasure to buy my new Rebel from Benny Boyd.
I had two sales people that helped me when purchasing my truck, and both tried and tried to get to the #s that I wanted. They didnt stop untill I was happy with my payment and that I had bought the truck. I had never seen two salesman work together like Pete Contreras and Kevin Armed did. Thank you both
UPDATE (Feb 2020): Id like to give a big THANK YOU to the General Manager, Sales Manager, and the service department for going the extra mile. I had an issue with my recently purchased vehicle. They fixed the problem as well as another issue that came up while they had it. They were under no obligation, but instead chose to do the right thing for a customer. This is a rare thing these days and it should be recognized.
I cant say enough about Tina in the services department! She is wonderful! Went above and beyond to help me with my Jeep! She even helped with our extended warranty! If you are having any issues please call and ask for Tina! She want disappoint you!
Great experience. Fairly quick. Problems were solved without getting me involved which I felt was handled perfectly. Preston was super in showing me around the new truck and answering and questions I had.
It was a rare pleasure dealing with your sales and finance folks. This was the 2nd vehicle we bought from you in the last 6 months and will be sending family and friends your way first. Thanks for the rare pleasure of buying not one but 2 vehicles. The arrington wishes you a happynew year
Lauren at Benny Boyd in Bastrop was awesome. I have a few hiccups on my credit and the team went out of their way to get me into a truck. This is my 2nd purchase from Benny Boyd and with their amazing team and customer service I have no desire to go elsewhere.
They were very helpful with getting me into a truck. My credit is not great but they pushed my application thru and got me approoved. Nobody else would work with me. But Benny Boyd did. And for that, it makes them awesome in my book. Thank yall.
The staff was very friendly and professional. Ernest was very knowledgeable. Was very happy with the vehicle I left the lot with. Thanks
Not very satified. The car was not cleaned up or vacumed. Took it back because the oil wasnt changed and all the levels were low on fluids. Had less of a half a tank of gas. Went to pick it up and the car still wasnt cleaned and the antifreeze was still low. I will never buy a car again that you pick from another dealer from the internet
I was in a huge pickle!! Yikes!! I drive a Chevrolet Camaro and I hit a rock the size of...well...TEXAS with my front right tire. I called them and told them of my dire predicament. I had two new tires on my car the very next day!! I HIGHLY recommend Benny Boyd of Lockhart! And thank you Tina for your kindness. You are an angel!
I had a wonderful experience at Benny Boyd in Lockhart Tx. I just want to thank my salesman Pete Contreras he helped me get into a car knowing my situation & Thank you to Benny as well for understanding my situation.
Bronco Billy and the sales team were first rate and helped me to obtain the terms that I needed without flinching! Lauren the finance manager was also superb.
Good ole boys that make you you feel at home!Great deals we got the family 2 pick ups and myself a jeep in the past month !Thanks Bronco Billy .You are awesome.They all go the Extra mile.from the sales to the Gen .Mgr Anf and the Service team tooRonnie & Sandy Dorsett
This dealership is a joke , 1 star is too much !!!
I went to shop for a truck and walked out with what I wanted. I wasn’t there all day. Sales person (Mike ) did his job. Wasn’t pushy and finance person explained my contract. I am very happy with my dually👍🏼😀😀
I got my 2500 Laramie longhorn serviced , and I must say I’m very happy and satisfied with the work and service. Mike and the blue team went beyond their way to make things perfect . I would give it a 10 star if there was an option. Thank you
Benny Boyd dealer ship is a great place to get a vehicle. Very respectful people and great staff. Highly recommend them to anyone. (#Mopar for life )
Took my car there because my car was having problems. They couldnt figure out the issue and just took a guess at the radiator. So far its working good, but instead of checking the check engine light and giving me a estimate to repair that problem since it was already there they just reset the light and now that it came back on they want me to take it back in if i want to get it diagnosed! Why? If it was already there yall should have just done it to give a estimate! It was as simple to just plug in the scanner and see the code and give a estimate to see if its something that needs to get done asap
Best dealership in Texas ! The Service is top notch and if your ever in the area I would highly recommend stopping by and asking for Maria Garza she is the best Sales Lady around she will definitely take care of you .
I want to thank Benny Boyd Lockhart and especially Ryan Brister on my amazing and painless buying experience. Hands down the best dealership to buy from. I will definitely recommend them to everyone.
Thank you! To Veronica Reed and Shannon for making my experience wonderful! If you need a Vehicle , go to Benny Boyd in Lockhart ! They are amazing !!
Never had such a pleasant experience purchasing a vehicle in my life. Will never go any where else. Terrific facility, awesome sales staff make for many return trips.
This is a good dealership. I like it because there was none of that Dealership Nonsense. I was offered a car warranty but it wasnt pushed on me. Nothing was pushy in the process at all. Everything was all very chill.
The kind of dealership you can trust. Bought my last Ram there and they have been fantastic. Thank you Bronco Billy and Tina. You are the kind of people that makes a dealership.
I was very pleased with the deal I received from Benny Boyds in Lockhart. Everything was handled smoothly and follow-up phone calls were made to ensure my satisfaction.
Went there expecting the car that I had inquired about to be there. I was told by Salesman Pete Contreras that the vehicle was coming from Gonzales. I also informed him that on the internet it stated that the vehicle had 70,000 miles on it. On the actual photos of the vehicle t showed to have 92,000 miles on it. Pete told me that the vehicle had been sold and that it was traded back in but that the actual miles were 92,000 miles. He also said that the vehicle was a in-house finance vehicle and that it was worth 12,000.00 dollars. I told him that that particular vehicle is not worth that much. He said that some people will pay that much.
My wife and I had a great experience with Sterling and our buying experience. Thanks Benny Boyd... We were delighted with you care of us.
I want to thank Mike Marshall at Benny Boyd in Lockhart for helping my family and I find a great truck we needed. I know he had some GREAT deals on JEEPS, but we needed some extra towing capacity and daily work driver to get around. I get anxiety dealing with sales and financing, but Mike and his associates were great in making us feel like part of their extended dealership family. Although a bit of a drive for us, I will take our vehicles to Lockhart for all of our services thanks to how great they were. Now go buy a Jeep from him!
Have to say one of the best customer service experience I have seen.
We drove from Bryan, Tx to buy our car from Benny Boyd in Lockhart. We love their service and always leave with a great vehicle.
Got my dream car. The MX5 MIATA and I’m loving it. Didn’t take long either, was in and out. Super friendly and professional.
My husband and I are here out of town and our window got stuck down and its freezing out Tommy Gregg got the window up!! Hes such a life saver bc I definitely didnt want to ride back to Oklahoma with the window down.. this place is amazing staff is so helpful..
From starting with Mike online sales rep to Pete our wonderful car salesman the transition of buying a car was made easy.
Great to work with. Straight forward, no hidden prices or fee’s like other dealers online. Worth the drive for sure.
My personal opinion, I have very good experience firts time buy new car 12/2016 , before I tried local dealers on Austin for few months no one give me the deal and service Benny Boyd Bastrop offer, thats why I happy come back same dealer here on Lockhart ,please keep investing on customers service, very smart tactic for every type businesses , thanks J Salazar
No LONGER BENNY BOYD! THE CUSTOMER SERVICE SUCKS. THEY LEAVE DETAILS OUT. THEIR SALESMEN ARE PUSHY AND THEUR SERVUCE DEPARTMENT ARE FRAUDS!
Took my truck in for recalls they 1 1/2 with was great my appointment was at 8am out of there by 842am THESE GUYS ROCK and BASTROP i will be dealing with LOCKHART FROM NOW ON bought 3 trucks and a jeep in Bastrop When i get a another one it will br from Lockhart
Sterling and Sergio were very pleasant and professional. I took the truck back a few days later for tint and the service was fast and friendly!
Awesome customer service from the sales personnel to the service personnel. Go see a Eric for a smooth buying experience. This guy and Sergio go above and beyond to take care of the customer.
I have never been so happy they listen to what I needed and found the perfect vehicle for me it was so easy and pleasant I will never shop anywhere else
Purchased a 2014 Honda Accord LX... Great car... Great price...Great salesperson... Go see Preacher.
I went for an inspection everyone I spoke with treated me like I was the most important customer of the day. Ill give them a try when my truck needs service.
Picked up my brand new Gladiator this week! The service department got my tires and wheels swapped out and I am LOVING it!!Thats Benny Boyd Yall!!
Very professional and honest. This is the best experience I’ve ever had with a dealership thank you for being there for us.
Co signed a note for my son. Everything up to the paperwork was excellent. Took two trips to the dealership to finalize.
Great got the truck we wanted at a payment we wanted. Great faculty. Veronica was very helpful. Thank you very much.
Great working with everyone there. Mike was one of the best sales people I have worked with.
Great prices on thier vehicles and staff are very friendly and accomodating. Will continue to do business with Benny Boyd in the future!
If youre looking for a Jeep, go see Mike Marshall. He is extremely knowledgeable, and will work to get you into the Jeep you want.
Professionalism and efficiency from start to finish. Exceptional phone manner (Tina). Outstanding respect for your time!!!!!
Brand new dealership! Beautiful showroom and service department looks state-of-the-art. Employees were super friendly and professional!
Very nice staff extremely helpful mechanic shop laid out very nice lots of room this will be my dealership of choice for my service work on my 2013 ram 2500 6.7 Cummins
Great customer service. Sales did everything right to get my business.Highly recommended BB Lockhart !
Our salesman Eric was wonderful!! He was very efficient and helpful when helping us make the best desision
They were really friendly people. Maria Garza thank u so much for trying to help us get into a vehicle.
Shout out to Travis Esquivel for helping me find the perfect car!!! Definitely plan on being a returning customer!
Great service Veronica was awesome she knows how to take care of her customers as well as Benny Boyd
Really like the Blue Team especially Tina, I believe she goes above and beyond to assist her customers.
This makes the 9th vehicle my family has bought from Robert Mendez. All I can say is, Hes the man to get a deal done!!!!
Bought a pre-owned truck here today! Gave me a great price for my trade in and a great price on my truck!
Excellent Service from sales, finance and the service department. They work hard and I appreciate it! Thanks!
I went in and Ricardo was pleasant to work with. He was very knowledgeable and his customer service was second to none!
I had a very great time at this place. The staff was very helpful. I got everything I need it. I would recommend fine car is place.
Honest Good service and people. Outstanding service and repair. Cant Beat UM. Go see them Soon !
This is my second purchase from Benny Boyd and I would definitely recommend them. Good service and very helpful.
The person that helped me was good at her job and answered any questions me and my wife had.
No Nonsense! Everything was as they advertised! Worth the trip- Love our new truck!
Crystal and the Team at BB Lockhart were great .. I would recommend them to anyone
Made a handshake deal with Pete and the general manager but when I came in 4 days later..... No deal. Wont reccomend
First tripping thinking about a car sometime in the short future but the staff seemed extremely friendly and knowledgeable
This is a Great Place to get a vehichle!! Friendly and Courteous Staff!! Thanks Benny Boyd!!
Had a great experience with them. Great sells rep. Bronco.
Couldnt have asked for a better place to shop for my vehicle. Everyone was very informative.
Everyone was very nice and helpful. The process was seamless and they took care of everything that I needed.
Awesome customer service, they are very helpful and answer any questions you have. Thanks Crystal!
My experience in buying a vehicle here was amazing and I would recommend buying a vehicle here.
Excellent customer service and the associates will not go anywhere else.
Friendly staff, great selection. Worth the drive from San Antonio!
Wonderful folks and great service
GREAT CUSTOMER SERVICE FROM TINA @ SERVICE DEPT TO CRYSTAL HUNTER @ SALES DEPT. AMAZING LADIES TO WORK WITH!!!!!
No pressure and really good people! Pete and Kevin are all stars when it comes to sales!
Great people great pricing and no hassles, just get it done!
Professional and excellent service. Completely satisfied with service department.
Best New vehicle experience Ive had in Texas.
Great Place! Always greets me with a HEY! Always answers all my ?s
What kind of car dealership has a service center that cant diagnose car problems?
Top notch dealership! Very clean and organized.
Love the Blue Team especially Tina :-)
Great group. Good price and service!!!!
The parts guys know less about Chrysler than i do
Salesman was nice, not pushy and informative.
Excellent service! Everyone was so friendly.
Nice staff just didnt have what I was looking for
The best. The most friendly around. Very helpful
Ever good people .great customer service
Awesome deals and even better service!
The service department is a step above, exceeding our expectations.
I had a great experience. The staff is great!
The Staff are so nice and polite and helpful.
Anyways get great service!
Blue Team are the best service team around
Great experience, great sales team
Good people to work with....
Great service at Benny Boyd always.
I love experiencing it!
Great service. Grest people.
Go somewhere else
Good people working there.
Best car dealership in Lockhart!!!!
Very nice people to deal with
Amazing customer service!
Nice guy who was salesman
Had great services
Total reviews rating 4.6
199 Reviews for Steele Chrysler Jeep Dodge Ram Lockhart 2023:
Review №1
2021-10-26Patrick and all the staff made trading in my vehicle a very easy experience. I love my new 2022 lone star thank you guys!! Also the service department is amazing here Tina always has my trucks In and out in a timely manner and keeps me updated along the way. Lauren in finance is great made it super easy no pushy sales tactics.
Review №2
2022-01-03Loved the service department! From Tina in parts, Jeff the tech, Maria in sales and the gentlemen in the parts department, excellent! If it wasnt for the sales manager rip-off tactics for my jeep by $6,000 compared to other reputable dealership, I would have given 5 stars.
Review №3
2022-03-15I bought my truck here when it was Benny Boyd for 36,000 cash. About a year and a half later I had some electric issues. Steele service department change a brake rely and it didnt fix the problem. They recommended I pay for a full diagnostic and said that way it would guarantee they found the correct problem. They told me it was my computer system and that it would be about 6,000 to fix. I asked them if they were sure because thats a lot of money. They said the diagnostic guarantees that that is the problem. After they put in the new computer 9 days later my whole computer system was messed up nothing electrical worked. I called and told them and they said it doesnt sound like the computer it sounds like a new problem. Be very careful going here they dont stand behind their work or their diagnostic guarantee. While in the shop they were emailing saying they wanted to buy my truck which isnt for sale. Makes me feel like they didnt fix it right and tried to sell a computer system hoping Id sell my truck to them. Now they want me to pay to tow it to them and pay for another diagnostic.
Review №4
2022-04-05Bought my 4th Jeep here and this was the easiest transaction ever. Pete Contreras understood my needs and helped make this as smooth as possible. Lauren in finance called me quickly and had all the paperwork in order. Pete even delivered the Jeep and paperwork to me. Everything was quick and easy. Would definitely buy from Pete and Steele again! Thanks again for helping me get my dream Jeep! Shelly
Review №5
2022-03-15We bought our truck here cash. After a year the brake lights werent working and kept showing the tow light and abs light. We took it to the service department and they put in a new brake rely I believe its called. It instantly didnt work and they called to tell us that we needed a diagnosis run that it would guarantee the problem and that way they could fix the correct problem. So, we paid for the diagnostic test. They told us it was the computer and it would be around 6,000 to fix. My husband asked if there was a guarantee that was what was wrong they said the diagnostic test wouldnt be wrong that that was what was needed to fix it. So we got the money together and paid for a new computer. Not even 2 weeks went by and the whole computer system is down and worse than before and wont even turn on the lights go crazy on the dash back to the no abs and one light now says NO bus. My husband calls and they say it doesnt sound like the computer system that it sounds like a new problem. So, obviously they didnt find the real problem and made us pay over 6,000 for a computer and now want more money to find out what the original problem is. They do not know what they are doing and dont guarantee their work even with a diagnostic run. I would avoid going here at all costs. They dont care about actually fixing the problem and making things right. They dont care about their customers just about making money.
Review №6
2022-07-07Best experience buying my 2500 Ram! Pete Caseras was awesome! Delivered it to my jobsite. Cant say enough , he respected my time constraints!! Thank you, Definitely will return!!
Review №7
2022-03-22Went here a while back and they diagnosed my Jeep with an electrical problem quoting the repair to be $2,000. I took my Jeep to a specialist in Austin instead. Turns out Steele completely misdiagnosed my issue and we’re going to charge me $1500 dollars more. I stress everyone to be cautious when going to this place. Also if they misdiagnose a problem in your Jeep you will have to pay for the wrong parts and the new ones to find the correct fix. BEWARE
Review №8
2020-07-28Eric was an amazing! We are more than impressed with the way Benny Boyd did business. Never have we felt more comfortable in a dealership. Eric went above and beyond to locate the truck we needed at the price we needed. I highly recommend making the drive to Lockhart to do business with them. We will be back soon!
Review №9
2022-06-18Went to look at 2 vehicles posted on website was told both vehicles went to auction. Salesman tried to sell me everything EXCEPT what I asked for. Went to their second location in Kyle both vehicles I wanted to look at was on the kyle dealerships lot. WHY couldnt the salesman tell me this instead of it Went to auction.
Review №10
2022-06-17Visited this dealership to buy some oem parts for my truck. Omg. Prices are 3 times more than I found at the parts stores. For the same parts.... never again