Wheelchair-accessible entrance
Yes
Comments (122)
Paul Roberts has great customer service all have positive attitude when come into the store and helps us to the best of his knowledge.Thank you Paul for everything!
I just wanted to thank you Cheryl for all your help. Not only did you answers ALL my questions you saw I was having a horrible, horrible day and you made sure I left with a smile on my face. Thats what I call service. You went above and beyond. Thank you for all your help
Hands down best place to store in this area. Paul and his team are great. Excellent customer service
This was the first time in my life to secure a storage space. I walked in and Tye was very friendly. She showed me all my options, and I was able to secure the needed extra storage space in about 15 minutes. The cost was very reasonable as well. I highly recommend engaging with the Storage Center at Craig Ranch. They are awesome!
I just moved from NY to Texas, I wanted to find a safe, clean storage facility, as in the future we will need to store some extra stuff. I was so pleasantly surprised at how user friendly the units are. The office and the halls are very clean and Tye is most friendly and was able to answer all my questions. I would highly recommend this storage facility. If you live in McKinney, this is a great centrally located place.
Wow! What an amazing facility! Management is super awesome and very helpful!
Brant and Angie were awesome. I needed a secure spot to store some items for a few months. With the amount of cameras this facility has I couldn’t help but feel safe. This place is awesome. Thanks y’all!
This is the most immaculate storage center I have ever seen! Bright, clean, and good music too! Let me move in! I am very impressed and excited about the video security on my unit. It will send a text to my phone if someone tries to access my unit. Tye has been so helpful and accommodating as our storage situation has been with 2 homes, fire, and flood. Her cheerful attitude and pretty smile will lift your day! Really glad we are here!
Highly recommend Craig Ranch Storage. Cheryl helped me figured out what I needed & it was perfect. Thank you.
Needed a 10x10 space (item to store is 9.5’ long). Obtained a quote. Brought item down in trailer. Then found their 10x10 is NOT 10x10, but 8x8. I hate to say they ‘lied’ to me but…Item did not fit so they upsold me a more expensive unit (as I had little choice at the time). They would not honor the quote. Textbook bait and switch. Now I have to shop around and move my item again.
I never used Uhaul storage before and heard many horror stories. To my relief I came upon Craig Ranch. My truck and storage was clean with a need gift. I love it when a business open a few minutes earlier than what’s on the door. Management was very nice and very helpful. Thank u for going beyond my expectations.
Customer service is 5 stars with Tye!. The rental process was smooth and easy. Property is clean. Had a nice surprise when I opened my unit bottled water and a cylinder lock! Highly recommend renting here.
Tye was awesome! We had gone to a previous storage unit place where we had to wait multiple times because no one was in the office. We got to this location and Tye was waiting inside to help us, she showed us a few units and was very helpful trying to help figure out what size unit would be best for us! Would different recommend friends and family with y’all!
Bobby, thank you so very much for your assistance this past weekend. Your help and support was greatly appreciated.Moving with the military is never easy, your quick response to our storage and uhaul needs helped save value time and money. I recommend your location as a two thumbs up property. Great job👍🏻👍🏻
I have been a customer at this storage facility for well over a year. The facility is always well-cleaned and well-maintained; and their units are always reasonably priced. - With wifi, music, security measures, and climate control, their storage areas offer a warm, homey, and safe environment in which to sort through your belongings. - The office manager and office staff are always courteous, polite, and helpful, offering a warm welcome to one and all, caring about their customers and offering great service and hospitality. They are there to help answer questions and concerns as well as to provide the supplies that one needs for packing and moving; and they are there for their customers from that day onward. - I have rented other storage facilities in other areas and have never found such a clean, homey, safe, or amicable storage experience as I have here at this location or with this managerial staff.
The storage center at Craig ranch was by far the most amazing and comfortable experience. The location is very beautiful and the facility is beyond expectations. The staff especially Ms. Sherry are so welcoming and really go out of their way to make sure that you have a smooth experience with your storage needs. I was very impressed with how easy it was to access my unit whenever I needed to access it. The faculty offers free WiFi all throughout the compound and even in the climate controlled storage area. I will certainly be back in the future if I need to rent our a storage unit again!
Great clean place would recommend anytime the staff are friendly too
Getting things setup was super easy. The property manger is great. She went the extra mile to get me into a convenient space. The units are very clean, well lit and the classic rock piped in over the PA system was a nice touch. I also really appreciated the welcome card with a couple of water bottles that were waiting for me in the unit when I moved in. :)
Our moving company recommended Storage Center Craig Ranch and we are so happy! Sherry, the property manager is very knowledgeable, helpful, professional and friendly. I spoke with her a month prior to move in and she understood our needs and reserved just what we needed and that was reassuring for me.Our unit is spotless, brightly lit, climate controlled, and well monitored. The site is well secured with many security measures in place.We appreciate having McKinney Storage Center Craig Ranch take such good care of our possessions.
I feel very lucky to have found this place for our storage needs. Tye was so helpful and nice, she took care of everything for us very quickly. Its a really nice new place and they keep it immaculate. We appreciate our experience very much.
Very clean and secure with excellent staff. Paul has been very helpful and friendly with every visit.
Mrs. Sherry was so great to us! We moved out of our storage unit early and planned to come back to clean out our unit the next week, and Sherry cleaned out our unit for us! Employees are always on site, and very helpful. The indoor units are well lit, good music, and very clean! I would highly recommend these storage units!
Storage Center @ Craig Ranch is clean, staff professional and is in a great location. Bobby was amazing, professional and friendly. He helped my partner during a rough time to find a place for his family heirlooms to store while they downsized. Stop by you wont regret it.
This is a new facility very clean and well maintained as well. Ms. Sherry and Ms. Maria were friendly and welcoming. Ms. Sherry helped us decide the apt storage units for our requirements. Great promotional offers and got climate controlled units at best prices. Pleasantly surprised to find cold water inside the storage units - very thoughtful, I would say!
Tye went above and beyond to help my wife and I with our storage needs not only showing us around the facility but also helping us determine the right size unit for our needs. The facility is extremely clean and well maintained. Thank you very much.
Awesome facility! Well lit, security cameras everywhere, wifi in the unit and 80’s play list to dance to while moving in. Easy Code gate access to open the gate by my cell phone. Price is great and everything i needed to pack my belongings up for movers. Office was fresh and managers were extremely helpful.
Relatively new property. Sherry, property manager is a perfectionist and keep the place nice and clean. Additionally, is the only property in the area that offers lighting in most if not all of storage unitsOnly 4 stars, because this property without special online discount and the first 4 months half price. Would be a little pricey than others in the area in my opinion.You wont be disappointed.
The new manager Bobby is great! We met him when he was moving in. We had a gate issue and even though he was so busy he took the time to help us. Awesome Customer Service! 5 Stars all the way!
Tye is over the top awesome, we were looking for a large unit and she went over and beyond to fit our needs. The place is clean, new, hip and more than we could of asked for. I recommend them often
The moment I stepped in the office I was greeted with a warm welcome from Bobby. He helped me find the perfect size unit and offered additional supplies and services that I would need for a smooth move. The unit buildings was very clean and it has free WiFi! He made sure after the customer before me the desk was sanitized. Thank you Bobby!
Tye was super helpful and kind. She saw what I was needing to carry in by myself and got me a unit at a more convenient location. Unit was spotless when I went in and there was a cute welcome note and water bottles for me!
Have you ever been so stressed and tired and you meet a kind person and you just want to start crying? Thats how I feel about Angie and Brant. They are the kindest, friendliest people Ive ever met. Their facility is stellar. I had set up my reservation with them prior to my move in day, but by the time the movers and I got to the facility, I was so tired and exhausted that I seemed to be having an out of body experience. :) Evidently they are accustomed to this. They made everything so easy and helped show the movers best place to unload because I was useless. I will never forget how nice they were. Please dont call anyone else! Craig Ranch Storage is the best! The best part is that they DONT have orange doors at their facility!!
New facility and well maintained. There is always good deals going on. Sherry and Maria the people managing the place are very friendly and helped me find the right sized storage. Dont forget to ask the free moving truck. A happy customer.
Sherry helped me find a fantastic unit that fit my needs for a phenomenal rate! She was super professional, the office and spaces were very clean, and this has by far been the best storage place I’ve rented at!
Tiffany was great and helped me find the perfect storage space for my wife and I. Highly recommend if you are looking for storage.
Due to multiple issues related to the winter storm, a relatives house was nearly destroyed. EVERYTHING in their large home has to be removed and stored ASAP. The staff at Craig Ranch Storage secured us the space we needed and even accommodated us with units next to each other! They have gone above and beyond any other place we contacted to make at least 1 piece of this messy, difficult, and massive project a little bit easier.The units and grounds are spotless making our choice for storage a no-brainer. A HUGE Thank you!! to all of you at Storage Center at Craig Ranch : )
The staff here is wonderful. I came to rent a UHaul and the UHaul app was not working on my phone. The man at the Storage Center was patient and kind, despite my frustration with UHaul. These are genuinely good people and I highly recommend the business. Additionally, the facility is clean and well taken-care-of.
Pristine units! Weve used other storage companies around the area that are buggy and spidery. The climate-controlled units we are renting are clean like inside our home. Even the non-climate outdoor-facing units are pristine.
The customer experience is absolutely unmatched! They are constantly doing security checks and are super friendly. I’ve recently secured my second storage unit with them. Love these guys!
We’ve been renting a unit here at Storage Center at Craig Ranch for over a year now and the staff and service is excellent. I have forgotten to lock my unit more than once and always get a quick call about it!Tracey
Bobby was amazing! From his initial phone calls to the set up process, he was friendly, professional and extremely helpful! I highly recommend Storage Center at Craig Ranch!
The manager on site, Tye was very helpful in not only locating the best storage units for me, but also providing a rental truck for immediate use. Thank you for your assistance.
Bobby was a great help in setting up a new unit for my wife and I. We are repeat customers, and have had nothing but a great experience. Very clean facility.
Total reviews rating 4.8
122 Reviews for Storage Center at Craig Ranch 2023:
Review №1
2022-08-10I spent a fair amount of time researching various companies before deciding to go with the 10 x 10 at this premier location. The list of amenities on-site seemed Almost too good to be true. However, when I arrived I found not only all of the features but a very very courteous staff went above and beyond and got me into my unit swiftly and with great care. Thank you Paul and staff you guys are top-notch I would recommend you today every day to anyone five stars.
Review №2
2022-03-25Absolute best place for storage. They make everything so easy and stress free, much appreciated during a move from out of state. Even though Im in Plano, its been well worth the drive. 10/10 on cleanliness and friendliness.
Review №3
2022-08-05Renting from this storage facility was such an easy process! The staff is so kind and helpful! I had a question and I left a voicemail and they got back to me immediately. Very clean and secure! Could not recommend this place enough!!
Review №4
2022-06-21Moved in not that long ago. Paul and Cheryl were extremely helpful with finding the right unit for me based on my storage needs. Very friendly and easy to contact.
Review №5
2022-07-07Tye has always been friendly and helpful. The office and storage areas are clean. Location is convenient to my home.
Review №6
2022-07-26Yesterday 7/25 I went to my storage unit and found I was locked out. A loaded truck and 103 degrees, one would be angry. So into the office very close to closing time I encountered another gentleman who was also having a difficult time. 2 sweaty angry guys and yet the SERVICE and ATTENTION to resolving our problem that the woman behind the counter provided kept us both calm and appreciative of her efforts to fix our problems She had 2 computers going, phones in each hand and a time clock that exceeded her business day and yet she did handle the situation and resolved the issue. She was apologetic and considerate of our situation! THATs CUSTOMER SERVICE ABOVE AND BEYOND!
Review №7
2022-08-10Paul and Doris are very friendly and helpful. They went above and beyond to help me. I will rent here again!
Review №8
2022-02-18If your renting a U-haul I highly recommend this place, Paul(who works in the front office) was super accommodating and made the process way easier than I thought it would be. Again, it was really helpful having someone like Paul helping us out.
Review №9
2022-04-29Customer service at this location has been amazing! Paul was awesome! Facility was spotless! Prices are affordable! Need storage? This is the place!
Review №10
2021-06-21The Manager Tye is Amazing!! I needed a small unit quickly and at Ia good rate, Tye was very understanding, quick and professional and friendly. Gave me a great unit. very clean and safe place. I highly recommend. The absolute best! their systems are great, location and staff are great! Best Storage center I have ever used. Go there!