Kerbside pickup
Yes
Strait Music Company in Austin
Categories
Location on the map
Austin, Williamson County, Texas, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
On-site services
Yes
Health and safety
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible toilet
Yes
Offerings
Assembly service
Yes
Repair services
Yes
Service guarantee
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
Phone: +1 512-918-3743
Site: http://www.straitmusic.com/
Site: http://www.straitmusic.com/
Opening hours
- Monday:10AM–7PM
- Tuesday:10AM–7PM
- Wednesday:10AM–7PM
- Thursday:10AM–7PM
- Friday:10AM–7PM
- Saturday:10AM–5:30PM
- Sunday:Closed
Comments (199)
Provide for all my music making needs. Friendly, knowledgeable, dedicated service team!
Fantastic store, quality products, even better people. I went in ready to pay to fix an extremely minor imperfection and they offered me a new guitar instead. Big good.
Ive never had any issues with this company until today . they did great customer service and were always extremely helpful and knowledgeable of the products . but today , I had to make a return on a wireless mic system that just didnt have the range that I thought it would, and it was over a $300 purchase. Even though their return policy is within 14 days with the receipt (which I had with me), and they were purchased 3 days ago, they refused to take the mics back. Now Im sitting here with a wireless system that I cant use and out $300 that I cant afford. With how bad the pandemic has hit the entertainment industry ,you would think they would be a little bit more sympathetic .PS:Only one out of the four mics was even used to be tested, and all four were ran through a UV cleaner , sterilized ,put back in theyre original ppackaging,and put back in the box..
Always a great experience with my local music store. Helpful and friendly staff, great pricing, and decent selection of things I need. They have actually increased their pedal effects selection greatly as of recent. I really like that because there arent a lot if local guitar shops that carry unique selections that Strait Music has begun to carry.
Great staff, nice selection of guitars and accessories.
Great store. Have everything and very friendly staff!
Pleasant and friendly every time Ive visited. Their guitar and amp stock is a bit limited compared to other music stores, but they usually are quick to offer to bring it up from their other store for free if its in stock there. We also rent-to-own our sons clarinet for school, and that is pretty pricey. Still, never had a bad experience so I give them a thumbs up.
Straight Music is a prime example of why local small businesses are so important. The passion and expertise they have is unmatched by any major music franchise in ATX. The staff genuinely care about what they do and the customer service is beyond amazing!! Thanks for fixing my uke :)
Never have what I need and dont know much about more specialized equipment or instruments. Great for beginners and kids in school bands. They gave excuses as to why they didnt have some of the most basic items in stock. Blamed it on the pandemic. Everyone else has what I needed in stock so please only give real excuses. Not going back.
Went to Strait Music for the first time yesterday with my 5 year old son to introduced him to instruments and we were treated so nicely at this place. My son is autistic and we wanted to see if he liked anything and the gentleman assisting us was so polite and patient. While my son was touching everything , the gentleman just said have fun. Mind you, dont touch signs are everywhere. It looks like my kid enjoyed the drums and we will mostly definitely be purchasing from Strait Music Company.
*FYI - OPEN FOR BUSINESS*You can guarantee a great experience here every day. Great selection of gear for all types of musicians, and the prices are really hard to beat.The staff are top notch and incredibly knowledgeable. No gimmicky sales, no pressure.I buy tons of gear here, and so should you!
Helpful, knowledgeable, and friendly staff. Great selection of Fender guitars. You can tell its a good shop when all of the demo guitars are set up perfectly. I highly recommend Strait Music over the national chain guitar store - the difference is pretty stark.
Ive shopped here for many years. Each time I visit, Ive gotten great service and support. Their team is helpful, knowledgeable, both of their products but also the industry in general.The store is nicely laid out, for both traditional instruments like pianos, but a nice variety of guitars, basses, amps, and any needed accessories.
Super-easy pickup process. I needed some new bass & guitar strings, took less than a day to fulfill and they’re as affordable as you can find in Austin. They even gave a free sticker and guitar pick with the receipt, that’s definitely appreciated. It’s the same gauge I play with so it’ll be put to good use.Strait Music friggin rules.
Chris is a very professional and knowledgeable sales man. Our Yamaha U1/U3 group buy price seems very reasonable. I am very looking forward to receiving my new U3.
I have a 1932 Kalamazoo acoustic guitar and a 1970 Dan Armstrong electric guitar. Took them both in, one at a time to have them reworked and get a general tune up. Their highly trained technicians did an absolute amazing job, all the while keeping me informed on their findings and progress. Very professional and personable.Also would like to add that their store employees have always been friendly, courteous and willing to help with any questions or interests.
I moved to Buchanan Dam from Midland a couple of years ago and needed to find an honest and reliable guitar store to have some work done. I Googled Guitar Center as well as Strait Music Company and a few others. Unfortunately, there are no guitar centers nearby so I had to drive 50 miles or so into the north Austin area. I guess thats the price I have to pay to live in such a beautiful area. Reviews were mixed for Guitar Center but were very good for Strait Music Company (except for a couple of folks whose reviews, to me, seem fraudulent). I also wanted a store where I could get warranty work on my Martin if needed. I chose Strait Music Company and am glad I did. I was cordially greeted at the door by two young ladies who directed me to the guitar area. I needed a pick-up and a strap button installed and Roland helped me and fixed me right up. He also helped me pick out a tuner that was just right for my musical talents. These folks are very friendly, knowledgeable, and helpful and were able to fix me up with exactly what I needed. The turnaround time will only be a week so that is another positive for me. I look forward to making Strait Music Company my guitar store of choice.....and for my high recommendation.
I am revising my previous poor review from a bad first experience. After speaking with the owner (Clint), I gave the store a second chance. My later experience was much better and pleasant. Chris, the store manager was very helpful and both he and Clint ensured me they would address the issues I highlighted from my earlier visit. Glad to see such involvement by the store owners and trying to continuously improve and provide good customer experiences.
We have a first time band student and know nothing about anything but Bill was amazing. Hes super patient, kind, explained everything and even followed up with a phone call. Highly recommend!
Always a good experience coming here. Always greeted at the door and am always asked if I need help. Jack in the guitar section is super friendly and very knowledgeable about guitars, and well, basically everything from what I could tell! ha! Store always looks great! Cant wait to come back! 10/10
Connor was extremely kind and nice, helping us out with everything, even helped carry out the amplifier to our car! Would definitely buy from there time and time again
Its an ok store but seams a bit out of touch with modern artist needs
Their selection of what I was looking for was excellent with only one option not at the location but could be brought within a day. The staff member was knowledgeable and helpful.
In and out in under 5 minutes. I am unsure on all the items or services this location offered, my only reason for stopping in was to purchase guitar picks. I found what I was looking for quickly and was able to check out just as quickly. I did notice that there were many people browsing and playing different instruments when I was there. I would like to return when I have more time to spend browsing through the store.
All of the guys there were incredibly knowledgeable and willing to show my son all the ins and outs of percussion. My son had the biggest smile and is extremely excited for 6th grade band!
Ive been a customer since I picked up my very first guitar from them and have never had a bad experience. They add new products frequently and are always happy to help you find exactly what youre looking for, even if it isnt with them. Great spot for new guitarists, theyll help you find the perfect fit.
We got our broken Korg digital piano fixed here. Super happy with the service.
Great, friendly staff. They are very knowledgable, and eager to assist in your music needs. I do not know anything about guitars, but the gentlemen explained what to look for in detail. I will buy my guitars here for my daughters who will begin guitar lessons soon.
This place has some great prices on new instruments, I will definitely keep coming back. The service they provide here is among the best Ive seen in this country.
I have bought an amp and a stratocaster recently and loved the experience of getting a quality instrument. Jack is very knowledgeable and enthusiastic about talking about gear and guitars. All people at the store make the whole experience very comfortable for a guitar player. Will recommend people to this store over some big box retailers out there for sure!
Support your local music store! When I need a new guitar pedal these guys can order it. They do repairs, too. They brought my amp back to life for a reasonable price. Huge guitar selection and also a selection of small guitars and ukuleles and percussion. Its the only music store I need to visit.
The customer service I received was excellent. They go over and beyond to answer my questions today about music for my daughters bass clarinet. And its why I keep coming back.
Fantastic experience with the representatives in both the north (Jack) and south (Chris) locations! We were looking to upgrade our acoustic grand piano. They were informative and knowledgeable about their instruments. No high pressure sales pitches. Chris even stayed after closing on a Saturday to give us time to make a decision. The only difficult part was making a decision from such a wide selection. We are excited for our new piano to arrive. Strait even offered to deliver it on a Sunday!
Got some picks for my mandolin here - very reasonably priced. They didnt have the ones I thought I wanted, and offered to have them sent over from the south store, but the ones they suggested probably were a better choice for a beginner like me.
I love this company. They do a lot for the community in Austin. This is a first class store to buy music equipment. Staff are very knowledgeable, assisted me with making an informed decision.
So welcoming to anyone no matter their music experience. I received an instrument as a gift, and being novel to music I had no idea how to tune it, and they graciously helped me!! Not only that, they answered my questions, made sure I paid a good price, and gave encouragement. These are great people. They will have my future business.
No purchases as yet, but really friendly service, and a good first stop for music equipment/instruments. I will definitely be returning.
Very knowledgeable staff, patient and helpful. Thank you Jack, Roland and everyone at the Norrh Austin location! Sure, one might save a couple of dollars ordering from online music instrument retailers, but youll forfeit the human experience. Besides, Strait will almost always negotiate prices. Stay local!
Cant beat the staff at this Strait location. Selection is ok, but the guys and gals are super nice and knowledgeable about whatever you need, even if its not in store at the time. The closed-off amp rooms are a must to really rock out on guitars and bass.
Bait and switch on the prices and neglected to mention credit checks on the rental process until I went to purchase an instrument. That said, staff was great, instruments were great, and spite is very nice and organized. Pricey though.
Great helpful and informative staff. Anytime I walk in with a question they typically know exactly what we needed. They also are up to date with all of the marching band school needs. We frequent Smart Music with all of our musical needs.
Im getting back into learning the saxophone, and they were very informative and helpful! Theyre also taking COVID extremely seriously, which made me feel safe to shop there.
The staff are amazing! They would go above and beyond to accommodate the needs of the customer. Highly recommend! Its curbside only at the moment, pull up in the parking lot, call and get taken care of.
I have always loved Strait. This goes way back to when I worked on one of their more notable advertising campaigns in the 1980s. They know their stuff. I am cranky about they guitars and the work they do and the knowledge they have is crazy good. I am not sure Im ready to let anyone else work on my precious axes. Plus, I can always walk in full of stress and work my way around their store and experience playing a marvelous array of instruments. Peace out!!
Wide range of instruments available. If you have a band student, a great place to start! Cleaning, repair, used and new instruments. Good sales & service team. Very helpful and will answer any question.
Great family owned music store for all musicians. Not a huge selection of instruments but what they carry is great quality. I picked up my bass ukelele there...fun instrument.
Great service, products, knowledgeable staff. You can test out music equipment before purchasing and time your guitar, bass, etc. Great selection of products and very reasonable prices. We need more music places like this around!
Nice store with a large staff of people working there. Most of the staff was helpful, although I did have to ask for some help twice when there were three people standing behind the counter talking. The people there are knowledgeable and they have a wide variety of products.
Quaint music shop with in-house repair, lessons, and a decent selection of instruments. What they dont have in stock they can get from their south store in a day or so. Friendly staff who have a heart for customer support.
Went in here the other day to pick up an amp. Interacted with 3 different staff members, each of them happy to be there, happy to help, and excited to talk about the products. I work boutique retail myself and I completely understand how intimidating these kinds of stores can be. Strait is not that at all!Theyve Gretsch, theyve got Gibson, theyve got Fender, they carry Earthquaker and Walrus Audio products, nearly everything you could want as a guitar player.Between the customer service and the product selection, theres no reason to shop online with Strait right around the corner.
My number one place in Austin for any musical instruments supplies, accessories, and repairs. You may also buy instruments here. However, the wait time for repairs can be kinda long during back to school season due to all the band kids. The place also lacks sheet music. Nevertheless, the staff is very friendly and understanding in the place is a very cozy area to be in.
These are great folks. Super smart in all things music. The level of customer service here is off the charts. Great service. We get all our music needs fulfilled here.
Just got my Viola restrung after a 30 year hiatus. Jared did a wonderful job with my instrument and it feels so good to play and hear it again. Thank you !!!!
Always so helpful! Love these guys, bought a uke and guitar from them. They also suggest great resources without me even asking!
Our daughter is starting 6th grade soon, and will be playing an instrument for the first time. She was torn between multiple instruments.We made our way down to Strait Music in the hopes that she could just hold a saxophone and see what it felt like, but our experience ended up being infinitely better than expected.Landon took us into the piano room and my daughter was able to hold and try out several instruments. Landon was extremely knowledgable and enthusiastic. We were there for more than an hour, but it was well worth it. When we packed up, our daughter knew she wanted to play the French Horn! Very cool.Many thanks to the folks at the store. What a great experience!
Went to get school supplies for CPMS band. Everyone there is just so nice and helpful. I lost my list, but gentleman there, the pro, knew exactly what my son would need! Highly recommend Strait Music.
Awesome place. First time visiting. Staff were really helpful. Prices were very reasonable, actually the one item I bought was a lot less than my normal shop. Will definitely be back, and definitely recommend.
My wife being a piano teacher means we visit often for music. The largest range of music available and reasonable prices. The staff have always been friendly and attentive to our needs.
My favorite of ALL the music stores in the Austin area and surrounding. Very laid back environment, and staff is always friendly.
Awesome customer service, not really any apperal to buy, but plenty of music equipment. Pretty much appreciated the overall helpful staff and manager.
Big store. Repair service. Very knowledgeable staff member. They sell pianos and use instruments. Music Store is way cheaper in some items. I dont think the price match items.
Im a private trumpet teacher in the Austin area and I would not recommend taking your trumpet or any band instrument to Strait. On multiple occasions they have told my students to stop using the valve oil that they currently had (Al Cass) and to buy new stuff from them (Yamaha synthetic). All of my professional trumpet player friends and I agree that what they are telling the kids is BS. They even refused to fix one of my students horns because they claimed the problem was the valve oil. Take your instruments to Better Than New Band Repair or Sam Bass, both in Round Rock.
The employees there were very helpful. They had to work on a Sunday when they are usually closed to be there for all the back to school craziness. They didnt have everything that I needed, but checked and doubled checked to make sure and then told me where to go to find it. Would go back for any of my daughters band needs.
Went to get my instrument (Fox 222 bassoon) cleaned and oiled. It was quick and cheap, but I dont think I would ever send a professional instrument (bassoon, at least) there for service unless it was an emergency - the desk staff seemed not knowledgeable about the instrument. Note that it seems some/most instrument repairs are done in the south Austin location, so factor in an extra day or two if they need to transport it.
Horrible for repairs, cleaning, and polishing. We picked up my trumpet today from an overall repair and cleaning with a pollishing. When I got home I noticed the pollishing was super smeared towards the bell, there were new dents, there was new brownish looking dirt on it that wouldnt come off, and on the bell rim it looked like it hadnt been even touched. The dont work as well as they did and I did try to oil them and that did not work. You charged a fortune for bad service.
Took my viola to put New strings on. Had to take my viola to the south store. Did ask me about it and will take care of it. Did buy some tamborine. Employers were very knowledgeable and smiling. I will come back again.
They had a good selection of music books but the staff wasnt very friendly. I tried to ask questions and got very chilly answers, if I was answered at all. I wont go back.
Price: cant beat the price. I bought few books there and its competitive with Amazon... and I get to get them on the spot.Service: friendly and knowledgeable.
The owner (Clint) immediately responded to my review on a repair situation and rectified the employees mistake. Also turned around the situation to get the instrument ready for my sons class as well as concert. I will be using this case study in many conference to come, as an example to the CXOs how customer experience can go beyond single unpleasant transaction and turning it into a advocacy.
Strait music offers a wide variety of products from band necessities to pianos to MIDI-controllers and add-ons. The sheet music selection is quite limited and the wind maintenance items are of average quality, but the electronics department offers fine products from reputable companies. Check out some of the M-Audio products if youre shopping for a good MIDI keyboard!
Very helpful store associate and very knowledgeable. I bought a Roland piano keyboard amp there and couldnt be happier with the product or service.
I come here with my dad from time to time and test their basses(new 06-12-2020) I have loved this place and plan on trying to get a job here the staff usually knows what their talking about and I enjoy it I have gotten a bass guitar case for an acoustic bass it works very very well would recommend to my friends and people new to an instrument
Thank you! My clarinet has never sounded so good until now. From the oboe specialist that fixed my clarinet, to the retired Pflugerville band director who gave me good advice. I did not squeak on my solo in pre UIL. Thank you so much.-Angela and Danette SchwartzP.s. the guitar and ukalele will come later, i am the luckiest kid ever due to the them. Tell guitar man that I will let him know next year but everything is wonderful. Havent had time for the guitar but will come soon.Thank you Straight Music
I have gotten my violin and guitar from here. they have a very friendly staff that is always willing to help and good prices on all their equipment.
I loved it there. Im a first time begginers trumpet. My first time going in so I walk up to this lady for some help because I dont know what I need and she helps me out and is the nicest person I ever met
The staff in this store is very friendly. If they dont have the book you are looking for in the store, but available in another store, they will have it transfer to the store, and usually by the next day. Very awesome! 👍
Place to go if you want to buy all your kids music supplies at one place, which I found out after visiting several places in Round Rock and not having any luck finding half the stuff my son needed. Very helpful staff
Not much for guitar players.Great for everything else.Beautiful pianos and very professional staff.Its worth a stop you wont be sorry
I bought my daughter a guitar for her birthday. They were great and the prices were great even before the veterans discount.
Curtis helped us and he was fantastic. He helped us purchase a keyboard/piano and was the nicest person on the planet.
Great friendly service.
Good place to buy musical instruments, can rent used and new instruments.
I have had two children rent to own instruments here. I have never had any issues, they have great service and knowledgeable staff.
Great music store for all your needs.
Many instruments and pianos were on display. The staff were friendly and knowledgeable.
Its such a nice place everything is organized and the staff are the nicest people on earth I got trombone there and it is great getting an instrument or anything related to it
Ive been to 100rds of music store,s and I can say the stuff at always makes you feel comfortable with out being intimadating, or acting like there too cool for school , like other places that dont want to waste there time with you , thanks strait music.
Their bass gear selection is not large by any means but the awesome staff and separate jam rooms make the experience much better!
This place is great, i ve had a yamaha dxs subwoofer fixed, it works and looks great also got a wireless microphone fixed because one of the microphones wasnt sending signal and now it works great.
This store is super organized and clean. They are super Covid-cautious, and the employees are knowledgeable and helpful.
Just needed to replace a violin string. They did it great, on the spot and charged under ten bucks. Friendly and knowledgeable.
This last time I went in there the guy that waited on me I cant remember his name I hadnt put some strings on my guitar and Im picking up Monday but very good man I need to give him a raise hes got good PR skills
We were able to rent a 4 valve Euphonium here when no one else had any in stock, thanks!
Really friendly staff and nice selection of guitars. They fixed the audio jack on my guitar. Big thanks.
Very helpful staff.Know what they are talking about.Didnt seem to want to over sell or rip you off.Great knowledge of the instruments.
Employees in this store know their products!!! So great to go in and not be treated like your bothering them love this store.
Went in today looking for a pickup for my electric guitar.Had a good selection and their prices were equivalent to the big store and online prices.
Never heard any American business doesnt accept their product return. Im wondering what Strait Music Company think about what kind of quality are they selling
My daughter joined band this year, and they have been great for helping me out. I have no clue about playing an instrument, so theyve been very helpful.
Knowledgeable and friendly staff, great selection. Had my guitar in for a setup and came out great.
All who my wife and I encountered there were helpful, pleasant and especially very friendly. We would have no hesitation returning.
Good selection of guitars, pianos, a few other instruments.Most of the pianos are Yamahas.
People were very friendly and attentive. Music stores can seem snobby, and intimidating, but not the case here. Will return
Friendly staff. Although, I wish they have more piano books in display for customers to access.
They have a stranglehold on North Austin and know it. They charge more than they should, especially on used instruments and school related supplies. The three stars is because they do have stock of items (wh affluent
Not the worst music store, not the best... staff is okay. i’d recommend a different music store if there was any others around
Had to do a curbside pickup because of this covid-19 crappola.. but it was easy to do.. and the gentleman who helped me over the phone was obviously knowledgeable in his field.
Employees were somewhat helpful when I was looking for a particular instrument. Not the friendliest but they did their jobs.
Imma huge (new but passionate) 6th grade percussionist and it has done well with all my teacher changes (5 in the 1st semester)and my supplies
Ver polite and helpful staff, may not be the mega store selection but what they have is more than likely exactly what you are looking for. Fair prices too.
Their guitar guys are super knowledgeable and abundantly helpful, even in these trying times!
Great local music store. North location caters to band students/familes. South location focuses more on the local music scene.
Knowledgeable and friendly staff. Decent collection of products. Personally, I like them more than guitar center.
Friendly staff, variety of teaching books. They keep their stock very up to date!
Very helpful people.Let you browse with out bugging you to death.Have most musical equipment in stock.
My go to store!! Its always stocked and super clean. The staff is cool and totally down to earth.
Knowledgeable staff easily helped me find exactly what I needed, and for roughly the same price as online. Great selection, good prices, excellent staff.
The staff was super friendly and knowledgeable and helped us upgrade to a new keyboard.
Excellent staff. Very helpful and knowledgeable. Good selection for all levels.
The staff are very helpful and friendly. They have had just what we were looking for both timescwevhave been there!
Staff was kind and accommodating.Helpful and knowledgeable. Support these local businesses.
They were great. Knowledgeable people and reasonable prices. I highly recommend Strait Music.
Purchased a Seagull S6 from Strait Music. Excellent service and super friendly staff.
Great place to get all types of instruments. The repairs are a little pricey though
Super helpful/friendly staff-go here for all of my kids band/instrument needs
They have a no return policy for sheet music and lesson book. Ask about exchange if you happened to buy the wrong book.
Had a couple of items fixed. Great service, very reasonable charges compared to other local options
I was looking for guitar strings and they were very helpful.
Theres a large variety of instruments that you could test out, and the staff was very nice.
Always a pleasure coming in the store. The staff rocks and always greet you when you come in, plus will let you jam on anything you want!
I will always enjoy my visits to Strait Music. Very helpful and knowledgeable staff.
Not necessarily easy to get to, but a friendly, helpful staff and a nice selection of instruments.
Associates are always helpful and don’t complain about you trying out instruments.
The most helpful music store in Austin. Friendly and helpful staff.
They have a HUGE piano section and they offer music lessons, too. Nice, knowledgeable staff.
They are the best music stores Ive ever been in.
They work fast and are very friendly my trumpett got damaged and I came here and they told me what was wrong and they fixed it happily
DOES NOT WORK WELL WITH MILITARY FAMILIES!! Willing to turn away Military Families or applies high deposit rates
Excellent, clean, with all your musical needs and great Customer Service!
THIS COMPANY IS DISHONEST! I bought a guitar there and recently went to sell it only to find out that its a counterfeit Stratocaster.
Service was great brought our daughters first guitar from this location.
Awesome place!!! Such a great selection and awesome people.
Friendly, knowledgeable and friendly staff. Well stocked and quality equipment.
Meh. Mediocre at best. Tons of personnel though no help. Rather chat with each other. Limited selection of sheet music. Very limited.
Helped us out alot only thing is I want you to rent a trumpet new but all they had was used
Helpful and knowledgeable employees make all the difference! I come here for all my sheet music needs.
I took my saxophone there. It took them almost a week to fix, and a couple days after I got it back, the neck broke.
Friendly knowledgeable staff. Great collection.
Easy to find stuff staff was nice
Can get a little crowded but good products and knowledgeable staff
Half chub
Where I get all my items for my mexican one-man band - El Gato CallejeroBeware the denim!
These people are awesome! Great service and helpful.
As always........competitive prices, very friendly and professional staff and EXCELLENT service !!!
Great service and have us a great deal. I would highly recommend.
Need more Basses, but overall it was a great place to shop!
Crazy good customer service! Friendly knowledgeable, and helpful.
Nice store, fairly good selection of instruments.
Bought my banjo here. Very helpful people
I love this place! I have been shopping there for over 25 years.
Always excellent service. Very nice and knowledgeable staff.
Cole was very helpful. I thought I should probably my local, and Cole proved I was right.
My music go to place. Thanks Jack Mason for always making my visit a positive one!
Great selection and very helpful employees 😊
Tried out saxes. They just let me loose to try a few. Was great!
Helpful staff, decent selection of instruments and parts.
Small store. Friendly staff. Very knowledgeable.
Great selection of all different types of instruments
I had to tune the violin, who helped to me with nicely at Strait Music.
Great Staff!! Great Company !! To do business with..
Employees are really nice here. They explain well.
Best music store in town!
Friendly courteous knowledgeable fair price
Knowledgeable staff, great selection of instruments.
Wonderful, passionate staff and a great selection :)
Quick service even though they were busy
Loved being able to play an instrument without preasure to buy.
Couldnt find the restroom, either no restroom signs so customers wont use, or no restroom. Bad!
Great pianos... but need to carry tuning kits
They have things other places dont. Cool place, nice people.
This is my musical familys favorite place!
Good variety of instruments and courteous staff
Strings were broken when person at counter used auto wind on another string.
This place actually closes at 7 on Monday. Learned that the hard way.
Everyone is always so helpful and knowledgeable.
Great service. Well informed employees.
Little expensive but carries all accessories for equipment.
Always have what I need for my instrument.
Has everything a band kid needs, but it is a bit overpriced
Total reviews rating 4.6
199 Reviews for Strait Music Company 2023:
Review №1
2022-07-14Been a customer for 30+ years. Love every instrument Ive ever bought from these guys. Super welcoming and helpful friendly staff. Fair prices. Thats my latest purchase a Black 2021 Tele.
Review №2
2022-04-09Austin was wonderful! Went in to buy some replacement guitar strings. He offered an option of him replacing them for me and let me watch as he walked me through each step so that I would know how to change them properly the next time. He even gave me some pointers on proper maintenance for my style of guitar. Ahhmazing service!! Will definitely be back in the future.
Review №3
2022-05-07Went to get my daughter set up for 6th grade band. Called and talked to Bill about all the options for rental. He was extremely helpful and did not make me feel rushed. He took the time to explain all my options. Went in yesterday to actually rent the trombone and dealt with Bill again. I couldn’t be more pleased with my experience. Bill is absolutely amazing. He got us set up and ready to take on 6th grade band. Again, he was extremely patient and more than happy to make sure we walked out of there with everything we needed to start this new adventure. Customer for life.
Review №4
2022-07-23I guess I don’t look like I have money. I went inside street music walked around looking at every guitar and no one ever spoke to me. I was looking for it a nice Taylor T5. You can order one on-line.
Review №5
2022-08-15Great service, knowledgeable staff, stellar instruments, and affordable and competitive prices, depending on what you want they strive to help you get what you need.
Review №6
2021-08-22Large and kind. You can buy all of School supplies for orchestra and band.
Review №7
2021-12-24Went to buy the granddaughter her first guitar. We were extremely well met, and got all the help and info needed to select a good instrument of the right size for a child. The prices are reasonable. I can very warmly recommend this music shop!
Review №8
2019-10-04The experience I had at this place was phenomenal...the location on Research Blvd! Bill and the team went above and beyond to help me get the saxophone my grandson wanted. Keep up the awesome work !!!!
Review №9
2021-09-25Went in as a complete beginner with questions about a specific guitar that had been recommended to me by a few people. Got all my answers in 5mn and was also redirected to a different guitar that was easier to play with because of its size. Followed this advice, bought the bundle (which ends up being less expensive than my first choice because of what it came with) and Ive been having a blast for a week. Great experience!
Review №10
2022-07-12Very friendly staff who showed me a range of options within my price range