Online estimates
Yes
Stride Pest Control in Austin
Categories
Location on the map
Austin, Travis County, Texas, US
Service options
Delivery
Yes
On-site services
Yes
Same-day delivery
Yes
Health and safety
Appointment required
Yes
Staff wear masks
Yes
Crowd
LGBTQ+ friendly
Yes
Payments
Debit cards
Yes
Credit cards
Yes
Phone: +1 512-515-3703
Site: https://www.stridepestcontrol.com/
Site: https://www.stridepestcontrol.com/
Opening hours
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–6PM
- Friday:8AM–6PM
- Saturday:8AM–6PM
- Sunday:Closed
Comments (199)
The Stride team provided a perfect customer experience, right from the first contact. They were able to get a tech onsite same day, and Ramone was fantastic. Ramone was knowledgeable, professional, courteous, and he took the time to explain the service and chemicals. He was also efficient and worked quickly. No bugs and no ants now! Stride is my pest control company for life!
We had a wasp next, called Stride and they took care of it the same day. They did such a great job - even cleaned up the nest when they were done. Very satisfied customers.
Im excited that I started with Stride. Friends have used the mosquito buckets and saw for myself that they work! The representative that provided service was professional and knowledgeable of products.
I will never stop using Stride! I have been getting quarterly treatments to the outside of my home since 2017 and have been bug free since. I haven’t seen one cockroach, dead or alive since then. Might be luck, might be Stride. Either way, whatever they do is working miracles so I’ll never quit them!
I just hired this company for the first time yesterday and they showed up today, Im very impressed with their response time. I knew we had an ant problem but I didnt realize how bad it was until Ramone came out and identified multiple species, he found ants I didnt even know we had. He sprayed inside, outside, my yard, garage and attic. I was afraid there would be a bad smell in the house but theres not. Ramone is very professional and knowledgeable, we learned a lot from him. Now I wish Id called sooner! Thank you!!
Very professional. They made an uncomfortable situation Simple and approachable. Flexible, knowledgeable, and affordable. Will be using them for any and all issues moving forward! Smaller company that takes its time to do things right.
I happened to see stride across the street at a neighbors house and they were able to give an estimate and treatment same day. Very professional and detailed.
Thomas H was awesome. I told him about my spider problem and he came in and took care of it. He really made sure to focus on the trouble areas. Thanks Thomas!
We have used Stride for over a year and are always happy and satisfied with their service. Customer service is top notch and the techs who come to our home are always excellent. Marcos has been our regular tech for the past year and he’s fantastic! Thanks to all of you at Stride!
Thomas H. came to our home today and made the process so easy! He was extremely thorough and answered any concerns/questions that we had. Very happy to do business with Stride and its representatives like Thomas that make that decision a no brainer.
We have had zero problems with bugs (roaches, scorpions, wasps) since starting with Stride. Todays service tech, Marcos Z., was prompt, courteous (and great about a mask/distancing), and all around did a great job. Very happy with their service.
Outstanding service did an excellent job. It appears that my roach problem is solved, only time will tell. At this time I am well pleased with the service of Stride Pest Control and highly recommended them.
Thomas H. did a great job letting us know what he was doing during his visit! Very informative and professional!
I highly recommend Stride. Ive been with them for almost a year and between Kyler, Marcos, and the other folks who have come out, the customer service and knowledge of what theyre doing is awesome. There are many other companies out there I could use, and I have used a few, but keeping it local and feeling that these folks honestly care, is definitely keeping me a customer. Thanx a million for fast call backs, working with my schedule, and the personalized service. Have and will recommend yall to everyone. Gods blessings and thanx again, Marty...
David and Bill Bob came out to perform a quarterly bug service and was able to instead provide me with flea treatment. David explained the procedure and was funny and professional. I cant say enough good things about Stride Pest Control.
Best pest control service experience I have ever had!! Burton Johnston was our technician and did a great job of explaining a plan of action to cut down on our bug activity around the house. My wife and I have a home that backs up to the San Gabriel river and with lots of vegetation. Therefore, we get a lotttt of spiders, scorpions, and flying insects around the outside of our home. He was professional, curtesy, and very personable while preforming his service and showed he genuinely cared. Unlike my other experiences where people could care less and its just another job to be done. They even followed up without me asking them too, and offered to come back out if we needed them too. Free of charge. These days that never happens! Thankfully, we have noticed a significant improvement and there was no need. I highly recommend this company to anyone who is considering pest control services.
Our technician Marcos was polished, professional, and very thorough in his servicing of our home …I appreciated all the time and care he took w our initial inspection and feel like I learned a lot in the process! I’d been referred to STRIDE by Gerry and Steve Gallegos who have been using them for years and been really pleased w their work ethic…Happy to be supporting a locally-owned business, and have our family joining their clientele base! They treat their customers so well!
They are always friendly and very professional. If questions, time is allowed to thouroughly explain services and any questions i may have. U can send a pic of bug and they will call and visit to explain. Wouldnt use anyone else.
Initially they wanted me to do a one year contract with them which I refused. After speaking with them, they said that I didnt have to but they would need to charge the full amount for the first spraying and then if I do a years worth they would credit back the initial promo offer which I was happy about. I was still shopping around and I didnt want to agree to something up front without knowing if they would maintain consistency. Its been almost a year now and felt I should post here for others to know. They have been amazing! Punctual, if I needed to cancel and reschedule for something more convenient, they never had an issue with it. Always addressed any specific issues or areas that needed extra attention, professional, friendly and kept their promise. Im very happy with my service to date especially because Im more susceptible to bites but its been next to no pests for this past years worth of service. I highly recommend them if youre looking for a service that isnt going to bully you into a contract and lock you in. They havent done the bait and switch either where you get a good tech the first time around and then it goes downhill from there. If you dont want a contract, just pay the full price up front and schedule whenever you like so you can try it out yourself before you commit to anything else. This also lets me use another service that specializes in the in wall pest system once a year or so and then go back to Stride for my regular maintenance as well. Thank you and please keep up the quality of service! As a small business owner myself, I appreciate and love I can support a smaller local business.
We were very happy with our experience with Stride today. Erin was very patient and helpful in explaining the service and setting up the appointment, and she followed up right away with an email for me to review all the info. James came out today to provide the treatment, and he was very informative and polite. He inspected our home for any signs of rodents and made sure to explain what to expect over the next few months. Id recommend Stride.
Had wasp nests all over my house. Thomas came over the next day to care of the wasps. Amazing service.
Their service was excellent. Ramone was so nice and did a thorough investigation to make sure the wasps had not infested the attic before he sprayed. He also searched the perimeter to look for any other nests. Amanda in the office was also very patient in answering my questions and I had more than typical but she was always very polite and patient. The super customer service really made a difference!
Wonderful company, They are very responsive, Honest, fair. I highly recommend them for any type of pest or rodent issue you may have.
Technician Ramone H. from Stride Pest Control was very professional, knowledgeable, and punctual. He answered any questions we had and went above and beyond to make sure we were satisfied with the service he provided.
The technicians are very professional and willing to do whatever it takes to make sure the job is complete! I highly recommend Stride Pest Control. They are reasonably priced and go above and beyond!
Ramone and his Mgr. Michael provided a five star service and helped me with rodents problem at my house in Pflugerville. I highly recommend to call Stride Pest Control.
I had bought a used sectional on Facebook Marketplace and wanted to get it checked out to make sure it was all clean and free of bedbugs/fleas.Burt came out and did an inspection on my couch and bed all for free. Very professional and nice guy, answered all my silly questions about household pests and did a very thorough job inspecting the couch and my mattress.Awesome experience very glad I can rest assured everything is clean! Thanks again, Burt!
Weve been using stride for 4 years now and they do a great job. Its easy and we dont have to think about it. They come out 4 times a year - they text us to remind us. If we have any issues between visits we call or email and they come out.
Ramone was one time, friendly, courteous and efficient. He explained what he was doing and why which I found very helpful. This was the first encounter with Stride but I am impressed. Will recommend Stride Pest Control!
The Stride Team is amazing. Due to extenuating circumstances, I was unable to pay my bill on time. When the next service was due, I still had my outstanding balance, and rather than leaving me high and dry, their specialist still came through and did a general maintenance spray. They were more concerned with my quality of life. It made a HUGE impact on me, and Ive been recommending them to everyone ever since. Love this team so much! Thanks for keeping me spider free!
I have been using Stride for a couple years now and they are great. Responsive, good communication and always arrives when they say they will. Their products work and if my wife isn’t complaining about bugs and insects then I’m happy.
I had called Stripe to get a quote on a pest control maintenance plan and spoke to Katie. Upon speaking with Katie Sarver, we had booked a date for next week but I decided not to pay yet. After speaking with my husband and deciding against using their services (we decided to use another company due to better reviews/ratings and also for the price and what we would be getting out of it), I called back and spoke to Rosie to cancel the scheduled service.Rosie asked for a reason and I told her in general that it was the pricing for service and she LAUGHED AT ME before saying okay. I didn’t really expect to be made a joke out of when calling to cancel a service and now I’m glad I did. That was so unprofessional and rude.Based off this interaction- I can’t imagine dealing with Rosie if I ever went through with this service.
These folks rock. New to Texas and Stride was recommended by a neighbor. Fast, friendly and courteous. When the ants came marching thousands by thousands, Stride was at my house within a couple of hours. They explained their treatment, type of ants and reassured me all treatments are pet friendly. Highly recommend!! Burt rocks!!! They stand behind their service. You wont be disappointed!
Ramone was courteous, thorough, and very patient with my questions. He was awesome!
Weve been using Strise Pest Control for 6 years. Their product & customer service are stellar. James was great to work with today. Very professional!
We’ve been using Stride Pest Control for over 6 years and two different houses. When we moved, Stride was absolutely one of the priority services for us to continue with at our new home. Service and professionalism has been top notch. Their slogan “The best possible service in the nicest possible way” is true!
Stride Pest Control was prompt, responsive, and did a great job treating the pests (scorpions) in my condo! They were actually early for the appointment, meaning I didnt have to wait all day for them to come by. Thank you!
I received a one-time service which was a whole home inspection and a full treatment for the house, including the yard. I had to request the one time service rather than an annual contract. It is an option. I found the tech to be very helpful and the process was very easy. I would recommend them if you want recurring service or just have one specific problem you need solved.
Stride Pest Control visits our home once each quarter. Today our technician was Cade. He took the time to have a conversation with me about my bug-related observations inside and outside my house. He was courteous and professional. The management team, office staff and technicians are all friendly and accommodating. My neighbor recommended Stride to us, and were very glad they did.
We moved to Leander and within the first few days, saw a Black Widow on our front patio. I called up Stride due to their fabulous reviews and they really held up to that standard. From the time they came out until we had to end our service due to moving to a different city, we had not seen ONE BUG in the house or even outside really! We had their service for approximately 10 months and they were fantastic. Great service, customer service, technicians, etc. Highly recommend!
The service was excellent, the person who come was very professional and dedicated in his work.
Been using Stride for many years and I am completely happy with services and communication. Many thanks to Cade and the other technicians who have been reliable, professional, and skilled. This is a local business and the owner is super nice-- the employees seem invested in their jobs.
Weve had Stride tending to our home for three years now. The technicians have always been punctual, kind, and knowledgeable. The customer service representatives are very helpful and accommodating of our schedule; turnaround time on phone calls, emails, or texts is very quick. I definitely recommend Stride Pest Control for anyones home or commercial needs. Two thumbs up, way up!
We’ve been using Stride Pest for about a year now, and we couldn’t be happier with their service. Scheduling is automated and you’ll receive email and text reminders. Rescheduling is easy if you need to change service dates. Staff are always friendly, both office staff and service staff that come to your home. Service staff are thorough when treating your property. Note: Even during the pandemic, service staff are conscientious about wearing masks when entering your home, and booties to cover their shoes.
Fron the initial call to the service performed, Stride provides great customer service. Burt serviced our home. He was very knowledgeable, patient, and courteous. I really liked the fact that Stride didnt try to up sale us on any products or services. Stride Pest Control, thank you for excellent service.
Thomas and Burt were fantastic - would recommend Stride for everyone!
They do a great job with customer service. Cade was over today and he’s awesome. We talked about legos and other random things, just a great person. He was on time and I always appreciate the call ahead. Their service is amazing and they’ve always worked with my schedule and are dog safe. We’ve used them for about a year and half now and wouldn’t use another service.
Stride has taken good care of us. They answer questions thoroughly, and are glad to come back if the problem is not resolved. The employee who came today, Cade, texted to let me know he was on his way, had arrived, and was done. He was respectful and friendly when I chatted with him about where I had seen ants, and did a thorough job.
My first appointment with Stride was exactly what I had hoped for. The technician was punctual, friendly, and most importantly, knowledgeable. He treated out home and gave us some good tips to help reduce our risk of attracting critters.
Thomas H was a great technician servicing our home!
Stride are great people. Easy to schedule and work with. They dont try to upsell you services that you may not want. Cade came out within the appointment window and called when he was about 15 minutes away. He was wearing a mask when approaching the door.I let him know what pest issues we were having. He explained what he was going to do and what we should look out for (pests wont die immediately). Asked if we had any edible garden plants and to text him with any questions or concerns while he was working.Overall great experience.
David, the tech, was very personable and professional. I hired them to do 2 things: 1] a general service [5 star] and 2] get rid of a yellow jacket infestation - that didnt work at first as the yellow jacket nest was difficult to reach.I let them know and they sent a tech back out at No charge to redo the treatment. This seems to work now! Great job Stride!
I haven’t met an unkind person at Stride. Our tech Cade is wonderful. Friendly, considerate, listens while still giving his professional advice or things for me to be aware of. We often work out a treatment plan together and I feel our home is much better in control bug wise because of Stride. We used a different company for about 2 years prior to Stride and the level of bugs never changed it was so frustrating yet the moment we switched to Stride it was very obvious that the house was been treated and we now rarely see bugs. Anytime we do I can even call between services and I can have them spot treat. It is such a blessing. The office girls are kind, helpful and always make the schedule work for us. We won’t use any one else. Thanks Cade, you’re awesome.
Awesome customer service when setting up the initial treatment. Salesperson was very helpful and explained all my options before asking me to commit to anything. Technician that came to my house was very polite and explained what he was going to do before he did anything. I highly recommend Stride Pest Control to anyone wanting to prevent or get rid of bug problems.
I don’t even have to worry about pests anymore. Signed up for regular services with Stride after a scare with German roaches. Yikes! I called several companies but went with Stride based on their initial customer service and willingness to help. Haven’t seen a single living roach since! Super helpful and friendly. Cade is super knowledgeable and always checks in when he arrives and leaves (via text with Covid procedures).
This was the most recommended pest control on Nextdoor, and they did not disappoint. I was able to communicate in a timely and effective manner via e-mail with their super friendly staff.The technician they sent out, Jason, was very kind and professional. As well as knowledgeable. He was able to explained the ways I could help move along the process and get rid of the pests on my own.My husband was not able to call in to make a payment, but they came to do the service anyways. Which shows the amount of trust they have in their customers. As someone who has worked many years in customer service, I recognize and appreciate the courtesy they show with their customers.Overall, a great company to work with!
We were very happy with our service from Stride pest control. Very professional, quick response and great communication. Pricing was very straightforward and fair. Thank you for getting rid of the critters!
Stride Pest Control did an amazing job at my house keeping spiders and scorpions away! They are always kind and knowledgeable. Also always available when you need them the most! Love their service!
Stride is easy to work with. They communicate quickly, through text, and always accommodate reschedule requests. They come back out between serivices if need be. They dont try to upsell me ridiculous packages, but offer services only they think would benefit me based on treating my house and yard year after year. Technicians are friendly and quick, prices are right! Definitely recommend.
Awesome service! Cade (service technician) was very professional and patient for all of my questions. He did not rush to complete the job and just leave. He took his time and was very thorough. He provided good advice and also knew when he did not have the expertise to answer a question and provided methods of getting further details. Overall, Im impressed after the first visit with this company. Hopefully the results meet the same level!
Every detail was very professional, very thorough. I started the process with talking with Michael Honeycutt about their services and he shared a lot of information that helped me decide to choose their company. Our technician was excellent as well. He educated me on ways to help the treatment to be the most effective, what to expect and what treatments are needed in the future. Overall a great experience!
Friendly staff! Called about wasps and they were able in schedule in 2 days. Arrived on time. Very knowledgeable. Sprayed for all bugs including the wasps. Very effective and reasonably priced. Signed a yearly contract. Extremely pleased with the service we received! Highly recommended.
Stride has been my pest control expert for years now. I use them personally and for my businesses. They are punctual, responsive, and very courteous with me and my wife. Very good company!
Jason waited for me to get off work and was there when I arrived. I had called about possibility of bed bugs. He came to evaluate the situation and luckily found I did not have an issue. Went over what to look for in the future with me and was very courteous and trustworthy. They even have the option of sending them a picture of what you are seeing so they can advise you. I would recommend this company.
So far so good! The young man, Cade showed up promptly after calling to say he was on his way. He was knowledgeable about my issue and was very professional and courteous. I am definitely considering using them regularly.
We have used Stride Pest control for years and Tyson and his team are incredible. They will not disappoint! They can out today because of spiders and as scorpian issues. Very knowledgeable, professional and thorough. Thank you, Stride Pest Control!
James was wonderful! Not only was he proficient in his job, he was also helpful in giving detail explanation for each of his actions. The job was done thoroughly and very pleased with the outcome we have so far. Im definitely recommending him!
Great inspection from clearly well trained techs. Mike was friendly, took ample time to explain the treatment options, effectiveness of different methods, and addressed our concerns with recent pest observations. The treatment was cost effective and consistent with what I have experienced from other vendors, however the great customer service and communication provide significant value as a customer.
Ive been using Stride Pest Control for about 8 years, and they are consistent, courteous, and very effective. They take such good care of the outside of my home that they dont need to treat the inside any more, and my home is bug-free! Thanks Stride!
Weve been happy customers of Stride since June 2018 and can safely say that Stride is a top pest control service in the Austin area. Our favorite part is you can shoot them a quick text with a picture of the problem, and theyll schedule an appointment, all over text! We pay for the regular treatments, but if critters start popping up between the service, theyll come out and re-treat (usually for free) - we cannot recommend Stride enough, if youre on the fence and reading this right now, you wont make the wrong decision to go with Stride.All of the technicians have been stellar, but specifically I wanted to mention Burton - he has come to our house on multiple occasions and is always very polite, informative and thorough. Burton always goes the extra mile to check everything out around the house before he leaves, beyond the areas we’ve mentioned, and always chats with me on his way out to let me know what was applied, how it was applied, and any follow up steps (an engineers dream). He even mentioned we should shoot him/Stride a text in 1-2 weeks to let him know if our attic ant issue is resolved. Thank you Burton!Stride really cares about their customers, and they do a killer job. Theres a reason they are rated 5.0 stars on Google, Yelp & Facebook, and not 4.9 or lower.
First time using Stride Pest Control. They explained everything in detail about the service they were going to be provide. James came today and was both professional and pleasant. He explained everything in detail, performed the job as discussed and I was happy with the service. I strongly recommend Stride Pest control.
Stride pest control did a good job. We booked a package together for me and my brothers home. They even offered a discounted price. Our first service is complete and at the end of first week, we hardly see any ants, spiders. Hopefully after a couple of more services our home should be free of any pest.
There are a lot of pest control companies, but Stride I think has the best staff of them all. They make scheduling super easy, a text message is all it takes. Their technicians are very knowledgeable and friendly. They even accommodate requests as much as possible. For e.g., I said I dont want regular service, so just ask whenever it is time, and they obliged. The other day I asked that I not be disturbed with a doorbell ring since I was in a meeting and the technician do his work quietly, and all I saw was a shadow tip-toeing around. In this crowded field of pest control companies, these folks stand out tall. I highly recommend them.
Our technician was on time, thorough, answered all of our questions and was very polite....and their prices are reasonable. I had a scheduling issue at a later service visit and emailed the company. David called me right back and was able to get to my house right away. Great company, I highly recommend them.
Have used this company for a few years and have never had any issues. Today the technician was nice and knowledgeable but it bothered me that he only wore a face mask when he entered the house. We were outside for a while and he did not have one on. I tried to keep my distance but I was disappointed that he didnt wear it in my presence the whole time.
Stride Pest Control continues to provide quality service to our home. Cade Mackin did a great job on the treatment today by being punctual, communicating the services to be completed and provided excellent customer service.
Everyone at Stride Pest Control that comes in contact with me are friendly professionals. The service over 6 years has been without any problems. They work with my schedule and show me, my neighbors and my property the utmost respect. And I have no critters in the house!
We moved into a house with a bad ant problem. We tried store bought products, but the suckers just kept coming back. Tyson and his team at Stride were amazing and took care of the problem. We highly recommend them! They get the job done right, and do it with a smile :-)
Stride Pest Control is the best. I use them for my pest control treatment for my house and they do a very thorough job . I would highly recommend them to anyone looking for pest control. They do such a great job and their staff is very accommodating to your needs.
Stride saved me! I have some ants destroying my wood and they were out right away to take care of the problem. Bonus they cleared all of the wasps and trested for fire ants along with all of the other pests. I was expecting it to be more and it wasnt! I signed up for the quarterly service and am excited to know these will be taken care of. Great service, price, and communication.
Stride Pest Control and Tyson Kerns will do an excellent job and is moderately priced. I have known Tyson for a while now and he is ethical and affordable. I recommend him to all of my customers.The best possible service in the nicest possible way!
Used them for years now, they are very responsive and we havent seen a bug the entire time!Still using Stride all these years later! Thomas came out today, took care of a nasty wasp problem, and did a great job! Cant recommend them highly enough!!
James came out right on time to help us get rid of cockroaches, paper wasps in the eve, and spiders! He was very clean and wore shoe protectors even when I told him it was not necessary. He answered all my questions (and I had a lot) and made me feel comfortable about the treatments being used in our home! I only saw two cockroaches inside within a day of him coming out and they were dying as I saw them. Overall, I have been very happy with the results and I’m sure it will only get better since they haven’t come back to interrupt the egg cycles yet! Being new in town I wasn’t sure who to trust, but I definitely feel like I put our home in the right hands with Stride!
I have used Stride Pest Control for several years and I have never had an issue. I have a general maintenance contract with regular spraying and checking for all types of pests. Cade performed my most recent visit with zero issues.
Technician James was on time, listened to all my concerns and questions and responded professionally. He explained all of the products he was using and how they worked. I am very happy with the work and the results. I have not seen a live ant since shortly after he left!
Ramon took care of the ant hills at my new house with great efficiency. They explained their service well and used pet safe products.
Stride has been doing my pest control (including mosquito) for the past all of 2019 and the experience has been tremendous. No bugs inside the house and the mosquitoes are over 90% eradicated on the property. They use a two step process that includes both fogging and a mosquito trap system to get rid of them and it works wonders. Thanks!
Ive been a customer of Stride and Tyson Kearns for a decade and I can honestly say they are one of the most professional and effective home services I use - personalized service and great value!
Based on a real estate inspection, termites were not found and determined to be fire ants. Michael was highly professional and spent a great deal of time educating me on termites and answering my questions about fire ants. In addition, Michael went over and above to inform me of the fence gate construction to reconstruct the fence post closest to the house thereby to mitigate the ability of termites to travel from wood to house. I highly recommend Stride Pest Control.
GREAT service! The technician left about 2 hours ago and I already see a HUGE reduction in the ant issue I was having inside my home. Also refilled my existing rodent bait stations around my home at no charge. Great value for the price as well - best prices I found when doing my research on pest control companies.
Amazing service all around from initial set up to the technician arriving to our house. They sent an estimated time then called 15 minutes prior to arrival. The technician was very knowledgeable about the pests in the area, had great recommendations and was extremely friendly. Excited to continue using this service!!!
Responsive, professional, and personable. Ive used Stride for a couple of years since moving to Austin. Great company. Great people.
We live next to a drainage area so mice, rats and snakes are a concern. Stride has been our Pest Control Service for about six years and we have been free of these pest ever since they began treating our home and property.
Excellent service! Very professional, informative, and helpful. We even switched pest control companies because of our excellent experience with Stride!
I honestly did not think it was possible to love a pest control company so much, but Stride really is great. They treat our home and a previous home that is now a rental property and our renters love them too. Our home backs up to a few acres of densely wooded area, so we get scorpions in the house from time to time. If we ever spot one, Stride will come out to retreat to put our nerves at ease. I also see dead water roaches, outside the house, from time to time--the latest one was just a week before our next service was due, so I know that the stuff from three months ago is still working. Those roaches never have (and hopefully never will) make it into the house. Thanks, Stride!
Stride pest control has been the best! The tech that came out, Cade was on time for the spray and was done within the hour. Definitely recommend them for any potential pest issues.
All of the people with whom I spoke were pleasant, professional, straightforward and honest. They arrived on time and communication was excellent. Prices were reasonable and transparent.
Michael was awesome and pleasant to work with. He gave us a lesson on different species of ants, and showed us the one that is an acrobat:). Now Im picking them up and showing my kiddos! All of our ants left our home shortly after the treatment! Thanks, Stride Pest Control, and thank you Michael!
The tech came at the end of the time window. He didn’t seem to know all the services that we were interested in.When we was going to treat the grass he moved all the kids toys off the grass, that was fine, but then ended up breaking apart our trampoline and didn’t tell us. So if we had not noticed the trampoline was not put together correctly our kids could have gone to play on it and been injured because of it.Over all I’m sure the treatment will be fine but so far the person we interacted with was not the best.
My house was being invaded by ants! I called and they came out the very next day!!
Excellent service, the technician was friendly, informative and completed the work in a timely matter. Best experience I’ve had with any pest control company.
Michael has serviced my house several times and is a detail oriented person who takes time to understand my needs and explain in detail solutions. He does an exceptional job and I really could not ask for more.
Great service all around. Was very pleased with the quality and customer service. Mr. Jason Catham was our technician. He was prompt and answered all questions. Overall, very happy with the results of the service. Did an initial inspection/pest control and scheduled for their quarterly maintenance plan.
Stride is great, they are super responsive to any questions we have had and they are a great overall service provider. I never have to wonder if they came by, they don’t require us to be home, overall, we are very happy.
We have had a terrible time with mosquitoes the last two summers. We did fogging last summer with no noticeable relief. On the recommendation of Kraig from Webb Pest Services, we had Stride come out and make a mosquito plan with us. We have three bait stations and they have been coming monthly to fog as well. It isnt cheap, but today I got to go out and lay on the grass and watch the clouds go by with my little girls and they got to go out and play with friends in the EVENING with ZERO mosquito bites. It used to be 5-6 in 30 minutes. I am so happy. It took awhile to be this effective but we are so pleased.
Stride is the best pest control company around. My last company would spray for fire ants and Id have a dozen mounds with the next rain. Stride sprayed once for fire ants 8 months ago and I havent had a single mound since.
The serviceman came promptly, called ahead of time to let me know he was on his way, explained what he would be doing before he did it, answered any and all questions I had, was in and out quickly, and best of all theres no stinky smell after he left. All for an incredibly reasonable price. Im very pleased.
Tyler was great. Explained all he was doing and what to expect afterwardHe was punctual, friendly and professional. Highly recommend Stide Pest Control
Communication is fantastic. Value is competitive you get what you pay for im paying for pest control and they are taking care of those pests. I live in a new community built on farmland. All the spiders and other unwanted guests are staying away.
Needed to be free from mosquitos this summer and Strides program seems to be the best on the market. Monthly fogging and bait traps with biological agents to kill off the breeding pests. So far so good and white-glove treatment from the start!
I want to recommend this company! I just move to TX and I’m very happy with the service they answer all my questions, they set the appointment next day and prices are very competitive.Thanks for the great service ! please continue with the good customer service.
Very friendly customer focused services as a first time customer. Jason who came onsite for the service took the time to answer all my questions and explain the process since we are new to town since not used to all the pests in the area.
Stride is great! I’ve used them over a year and they are easy to book, responsive and thorough.Thank you Stride Pest Control Team!
This company is amazing. The tech was very knowledgeable and very honest. He told me what would work and what would not work. The treatment they used was very effective and after lots of research and trying a few others in the past I am glad I chose Stride.
Our technician, James, is always available when we need him! He is friendly and professional, as is the office staff when I call for service. Highly recommend!!
Ive used Stride for the past 4 years and have never had anything bur an excellent experience. Extremely responsive and will always come back out if there is something specific I need treated. Very thorough explanation as to what they are doing to treat the issue as well.
Weve been using their service for several years. Their staff is friendly and quick to respond. The pest control technicians do a great job. I highly recommend them.
I had an issue with his COVID protection. He was wearing an inadequate mask, too small and very flimsy. Whats more, he was wearing it incorrectly, over his mouth and chin but fully exposing his nose and upper lip. It did look like his pesticide application was done OK, though.
Ive used this company for years and they always provide great service. Cade was very informative and helpful during the visit. I highly recommend this company if you have bug or rodent problems.
I rarely see anyone any more as I no longer work from home. I do receive my notification prior to service so I am able to communicate any concerns and there is a card left in my door. The items I have asked to be looked at have been taken care of. It has been great.
Excellent service and communication. They make great use of technology in their scheduling, and the end result is quite nice, havent seen a bug in the house since theyve started.
Excellent customer service, a very friendly staff and a good product is what makes these guys stand out from the rest. Companies that I have tried in the past had good product but poor customer service and sometimes the other way around. After working with Stride, I was happy to find a company that cares for both their customers and their product. If the issue is not being fixed they will come out as many times as necessary as free of charge. I would highly recommend this company.
James was great. He was thorough, thoughtful, and professional. Highly recommend him and Stride for your pest control needs.
Super friendly and detailed. The guy that came to my house was definitely an expert. The wasps that I had returned just a couple of days later, but Stride came back out no charge to get rid of them. They are my new go-to pest control company.
This is the best pest control business I have ever had. They are incredibly thorough and go the extra mile. Plus, the Owner has one of the biggest hearts I have ever known.
Michael just came out. Super friendly, knowledgeable and explained exactly what he was doing and why. Had a good feeling when I called and a real person answered the phone and was extremely friendly. Would definitely recommend!!
I have only started using Stride for my pest control. They have been here twice as scheduled and has always been on time and completed quality work in a timely manner. Yes, I would recommend this company.
Always great customer service. Jalen Bledsoe was very detail oriented and was vert good at communicating any concerns he had and how he handled it. Very nice gentleman
Scheduling appointment/communication and receiving information was prompt and easy. Kyler was very professional and informative. Payment was also easy and everything was very transparent and seamless.
They showed up early! Then determined it was carpenter ants and not termites ... saving us a lot of money! They were thorough, friendly, and helpful. We will definitely be using them on a regular basis.
Great customer service and I love how they treat not only their customers but their employees, too! No pest problems since we contracted with them.
Ive been with Stride for years, ever since it was just Tyson. It is wonderful to have a local company that provides thorough service and as such good customer relations.
Very good service. Lets us know when theyre coming. Cade rearranged his schedule to accommodate the yard man. I appreciate his flexibility.
Excellent service. Very good communication from scheduling through to service and billing. After few visits all interior infestation was gone. One year later, has not returned.
We have been very happy with Stride Pest Control. They always ask if there is anything particular they need to focus on. Am very pleased with their service. We had a big problem with box elder bug outside and they have done an amazing job.
Had stride pest control out to our rental house today for an inspection and treatment. Very reasonably priced. The technician was knowledgeable, courteous, and professional. We were very pleased with the services, and signed up for their quarterly maintenance program - which is a tremendous savings. Will continue to use for all pest control needs.
Theyve been treating our home ever since weve moved in 2 years ago and Ive got no complaints. Shoutout to Cade for his great service!
After moving into our home we recently purchased, we saw a large cockroach in the attic. I looked up pest control companies online and Stride had stellar reviews. When I called, they helped take me through the types of service they were recommending for our home. Within two days, the exterminator was here. The technician they sent was also incredibly friendly and asked me plenty of questions. I felt I received personal service for what both we and they saw and noticed around our home. The technician found an ant hill on the side of our house which we hadnt noticed yet and of course, he took care of that too. So far, so good! I signed up for a quarterly service going forward to receive a discount and year-round availability should anything else come up in between our scheduled treatments. Their online system shows the invoices and scheduled treatment dates and is user-friendly to navigate. In Texas, pest control isnt optional; its a must! And, thanks to Stride, this is one less thing I have to worry about after moving!
Michael came and helped us with our rover ant problem. He applied his expertise to our situation and we havent seen any ants at all since he came by.
So far I am very happy with this company. Both times I have called their office a very nice women answers the phone. She was patient, professional, and answered all of my questions thoroughly. Today Cade came to my home to spray for bugs and he was great. I expressed my concerns about the bunnies in my yard and my cats. He listened attentively, was friendly, and professional as well. I cannot remember the name of the person that came out to spray for bugs the last time, but he was also very informative about the process, what is in the spray, and what to expect. I will be using them in the future for sure.
Fantastic service. Every technician and representative (kudos to Cade, Heather, and Melanie) have been very informative and helpful every time; every visit. Thanks guys!
Jason was friendly,nice and very informative on what he was doing and why. He let us know ahead of time on what his arrival would be to our house and showed up in the time frame Stride scheduled us for.
I was serviced today by Alex from Stride and couldnt have had a better experience. Stride was able to accommodate me the same day since time was of the essence. They were professional, friendly, and great to work with and will definitely be who I use in the future and refer to all my friends/family.
In house 13 & almost that many Pest Control Companies. This company is the BEST. If I have an issue between scheduled Appointments they respond quickly & effectively. ALWAYS!
Cade called before his arrival, was on time wore his mask. Explained the service to be performed. He then went to work and was completed in a timely fashion and the job was complete.
Excellent service and courteous. Scheduling was easy and their process and pricing were very transparent. Jonah was knowledgeable and very thorough. He even wore protective covers on his shoes when inside our home. Best pest control experience I have had. Glad we signed up for the year!
Really great!!! I had a wasp nest on my front door! I called and they were able come the next day. I appreciate their fast service!!
This company is fantastic to work with... They modify their visits to match your schedule, will come out between treatments for spot issues. Highly recommend!
Great service, and very friendly. They take the time to explain everything and answer any questions you may have, and they do a phenomenal job.
Solid service. They come out quarterly and spray in between as needed. Any issues that arise, they are able to quickly turn around and get out to my house in a hurry to remedy.
David the technician came out and took care of our house today. He took his time and made sure we were happy with all that as done! Looking forward to the bugs being GONE!
Tech on time. Explained in detail what would be done prior to starting process and what to look for in coming weeks. Explained if see bugs after any spraying to call in for respect. Great customer service
Very knowledgable and friendly staff! Appointment was smooth and on time. Will be contacting for future work with pests. Highly recommended! Thank you!
We have been using Stride Pest Control for about a year now and we are very pleased with the service. The office is very responsive and they always put the customer first! At every service the exterminator is very knowledgeable and takes his time to listen and does a thorough treatment. Keep up the good work!
Have had a great experience with Stride so far. Staff (Alex and Jonah) have been very friendly, professional, and helpful with answering questions.
So happy we chose Stride! We had a bad experience with another pest control company and were leery about someone else come in. However, Stride has exceeded expectations. Customer service has been excellent and the tech that came to our home was great and explained exactly what he was going to do and how we can implement solutions that will help manage our pest problem. Highly recommend utilizing this company if you’re having pest issues.
I am a new customer with the company, so I can only offer my initial thoughts, but so far, I am very happy. Setting up the service was very easy, and Katie (the customer service rep) is professional and very pleasant. My first service visit was set up promptly for the following day with Cade. Cade showed up on time and I found him to be very warm and friendly, respectful of me and my home, and patient with my questions. He wore a mask and shoe covers into my home and made me feel comfortable with having someone in the house with whole Covid-19 situation we find ourselves in. Cade also pointed out two specific things he thought I could do at my house to reduce habitat for the big roaches I have around the house that I hate. That gives me a good initial game plan which I appreciate. Overall, I am very pleased with my decision to use Stride Pest Control.UPDATE: I had my second visit and I continue to be very happy with the service (plus Ive noticed already a decline in my roach problem). This visit was with Burt, who helped me address some wasp and carpenter bee issues. He listened to me carefully and treated for both of them. Additionally, he gave me some additional insights into non-chemical pest management things I can do on my property to reduce unwanted insects. I continue to be very happy with Stride Pest Control.UPDATE: At one year mark. Today I had Jalen help me. He was professional and responsive to my requests. So, in this past year, my roach problem went from 2 of the big nasty ones in the house per week to 0! The recommendations made by Stride Pest professionals to eliminate some of the habitat remaining around the house coupled with their application of pesticides have helped tremendously this year. As you can imagine, Im very happy!
Great group! If I had any complaint at all it would be that I only get about a days notice before my quarterly treatment. But, they are happy to reschedule and retreat as needed. Im happy with my service. [Edit: since I originally posted this review, Stride has started sending me notice several days in advance of their visit. Thanks Stride!]
Good pest control company. Way better than the area competitor. Good value, and the service is prompt and on schedule.
Stride Pest Control was great. They were quick to respond, thorough and knowledgeable. I would definitely call them again.
Stride is pretty great. They have taken time to right wrongs quickly and efficiently and understanding there is no way to perfectly control scorpion entry into the home they have been very good about treating as needed quickly and effectively between services.
Jason showed up on time and was very personable and thorough in his assessment of what we wanted and explanation of what hed be doing where. Highly recommend!
Love Stride Pest Control! They are always great and reliable. Havent even considered looking for any other service. We had a few bug issues they resolved quickly. Any issues between service dates and theyll come out right away (even though weve only had to do that once!)
Love Stride Pest Control. Pricing is transparent. Customer service is outstanding (they email you a few days before your appt to see if you have any new or unusual issues; they show up when they say they will, and theyve always got a professional attitude)! Great business all around!
The best customer service. Danny came by my house and explained everything to me in great detail. Im very happy about the entire experience.
Very friendly people and they know their work and I recommend them for their professionalism. thank you and I am very grateful
Been using them for over 2 years! Service is always great, they are extremely kind with a positive attitude! Alex goes above and beyond always! Thank you Stride!
Super friendly, super professional and helpful. Hoping we wont need these kinds of services again, but if we do, well be calling Stride.
Thomas H did a great job 😊
Stride Pest Control has been wonderful. They email a reminder at least 48 hrs before they are scheduled to spray, and they call the day of when they are on their way to the house. They have been great at communicating and making sure any problems have been taken care of. They are well priced and will come back out for free if pest problems come up between scheduled visits. They are also very friendly and professional on the phone. Im highly satisfied with my service!
Just had the first preventative treatment with Stride. The technician was very professional and thorough.
We had some buzzing up in the attic and Stride came out to take a look. Our technician, James, was willing to crawl all over the attic to see if he could find the source and take care of it. He was extremely professional and very knowledgable. Because were living in a newer development, we see all kinda of bugs and critters, I feel better knowing Stride is taking care me and my home, and can come out between services.
Have been using their service for over two years and am very pleased. I live near a pond so regular pest control is a must! Tyson as his team are always polite and well mannered and get the job done!
Alex was very professional and knowledgeable. He was thorough in his work and explained everything he was going to do. Service was prompt and completed in a timely manner. I will definitely have them service my house regularly.
We have been with Stride Pest Control since Tyson started the company and did all the service calls himself. I’m thrilled that even though the company has grown, they still give the same detailed service. Couldn’t be happier to support a locally owned company.
I had the pleasure of meeting Stride pest agent Jonah! He was professional and took the time to educate me on the assessment necessary to take care of our ant situation! Highly recommend!
They showed up punctually at my house and efficiently worked on my house. I am so glad to hire them to get my pest control taken care of. Will refer my friends over soon.
Cade came out this weekend to spray my office. He even was able to come early not to mention he was kind and professional! We love working with Stride they always take amazing care of us and Cade held up that reputation!
Tech clearly communicated all that he was going to do, as well as what he found. Excellent, professional service!
Super friendly staff from start to end! Very very pleased to have been recommended to these guys. Was not disappointed!
Thats was great. Quickly and Ramone was a nice and friendly guy. Strongly recommend.
Reliable, friendly, seeks out customer feedback and adjusts treatment accordingly. Feels very personalized vs companies that just come out and spend 5 min.
Always great to do business with Stride Pest Control. Katie is amazing and techs are always informative and kind.
Great service, price , awesome communication from office staff to great service technicians James is our technician and he is very awesome and great at providing outstanding customer service thank you so much To All Of The Stride Pest Control Team 😁
The technicians were extremely knowledgeable and thorough. Probably the best experience I’ve ever had with a pest control company
Excellent service and friendly staff. We’ve been using Stride for two year now. 100% recommended!
The best pest control service! They text me a day before the service, work around my schedule, and the nicest technicians always come out to service the house.
Perfect service! Alex is always so helpful and friendly, I highly recommend them to everyone, they solved my bug and spider issues!
I called with a real bug issue. We were moving into a new home and yall came out the next day and treated the whole house inside and out. Took care of the problem. Thank you so much for your help😊Trish Cummings
Total reviews rating 4.9
199 Reviews for Stride Pest Control 2023:
Review №1
2022-06-09Weve used Stride for nearly two years and have had fabulous service! Weve had a few technicians, all have been great. Most recently weve had Thomas on our route, and he has also been really friendly and helpful. We recently discovered wasp nests around our property and we have a severe allergy in the family. Stride came right out and took care of everything! Not only do we have far fewer insects around than prior to signing up for their service, but we have the comfort of knowing that if any pests do show up, Stride will respond quickly and effectively, and always in a friendly mood!
Review №2
2022-06-30Ive been using Stride since 2014 and theyve been amazing!! I began using them in 2014 for my house in Round Rock and loved them so much that I had them service my South Austin house. If youre looking for a pest control company that is on time, professional with an effective solution (pet safe), look no further!! THANK YOU STRIDE!!
Review №3
2022-05-17We have used Stride for a few years now and they have always done a great job. We have recently been lucky enough to have Marcos Z. as our service tech for our last few services and he has been awesome. He’s always on time, very thorough with his services and is always friendly.
Review №4
2022-06-09Four years since I subscribed to Stride Pest Control annual contract. No complaints so far. All the issue between the service were taken care of immediately. Always on time and I found them very professional.Note: I am just another happy customer and not associated with Stride in any way.
Review №5
2022-05-04Ive been using Stride since 5 years and I could not be happier. In my previous house they resolved an Ant issue that another company could not get under control. Their products last for 3 month and if there is any issue in between you get a free treatment. Any unplanned request that I had were addressed within 1 business day. I can only highly recommend them.
Review №6
2022-06-03Hello, I wanted to express how pleased I am with the stride service call on June 1st. Thomas H. was knowledgeable as well as the two other guys who came out. I was only planning to do a one time service, but Thomas and the others made my experience great and my wife and I decided to get on a monthly plan. I give Thomas and the others ⭐⭐⭐⭐⭐! We really appreciate stride and the professionalism that the agents provide! - Mr. Smith
Review №7
2022-06-20Tom was wonderful. He did a very thorough job and was so pleasant. He explained everything he was doing. Great first experience with Stride Pest Control and I would highly recommend them.
Review №8
2021-12-03I’ve used Stride services in the past and they never let me down. They have great employees who are nice and professional. They always answer all my questions and give me great suggestions. The thing I like the most is that you don’t have to have a contract in order for them to give you service. Since I’m renting a house I don’t do contracts. But next year I’ll be buying my first home and I’ll be getting a contract with Stride for sure. So happy I found them!
Review №9
2022-05-31Stride Pest Control has been great! Weve been using them for several years now and had nothing but great service. Thomas H was our tech today. He did a great job!
Review №10
2022-06-11Amazing service, tenant left and not one bug dead or alive in the house. That is because we used Stride Pest control for 3 years. Totally worth the cost of the service. Not all pest control services are the same. This is the only one we use for our house and our rentals.