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Subway in Bay City

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Phone: +1 979-244-8261
Site: https://restaurants.subway.com/u...
Opening hours
  • Monday:8AM–9PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
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Total reviews rating 4

62 Reviews for Subway 2023:

Review №1

2022-03-27

I only gave it 1 star cause I had to give at least one to write the review.I went there about a month back and there was a guy that was standing behind the counter but he was on the phone. And we stood there patiently, but then finally asked if he could take our order and he said he wasnt on the clock yet.and then another employee walked out from somewhere to the side and we asked if we could get our order taken. And he said he wasnt working.so one was about to start working but wasnt clocked in yet cause it wasnt time other was was off and clocked out already leaving noone to run the register??? We stood there for another almost 10 min before the one behind the counter on his phone decided to take our order and he gave it with the most attitude he could give as he made it. With sighs and tongue clicks and eye rolling and slamming and yanking stuff roughly. It was the rudest customer service o had ever witnessed or recieved.I mean u work at a place for people to come and eat. People are on a come in and order from u. Fine not and awesome job but u have a job to do, not cool to take it anger out on the customers about u having to serve customers. Corporate definitely needs to come in and clean house and get better people in their who will actually do their job and not be upset that they have to do their job. Im surprised they are still in business there after the way the employees treat their customes

Review №2

2022-05-23

This is second week in a row that they have said they can’t take orders. This time they said I could order online but I had to sit outside to order. That is ridiculous. There is something going on at this store.

Review №3

2022-05-18

It was great and the workers we so sweet. Very clean

Review №4

2018-10-03

Reward points are never given in this location. If you do not have a Rewards card then your Subway app in your phone is useless since their scanner does never work!The customer service is bipolar in this location. Few employees are good and some are bad.The food is always fresh and great but overall this location compare to the others in town can be the best.

Review №5

2021-01-04

Worst subway experience ever! Waited for what seemed like 15 min before young black man came from restroom. After seeing me in line he continued walking slowing while using his cell phone. He didnt not wash his hand after going behind the counter. Then just had a I dont want to be here attauide about taking my order. I asked him to warm my chicken. Told me it would be warmed when toasted. He skipped the cheese. It was added cold . Then continued to make sandwich. When unwrapping my sandwiches, they all fell apart instantly. Mustard all over the place. All the veggies not in the sandwich. Will never return to this location.

Review №6

2022-03-08

Got exactly what I ordered. Made well.

Review №7

2020-08-01

Employee stated that she was on her break and would not serve me! She said she was waiting for another employee to come in and that she had 39 more minutes of her break left!!! Wth? Why were they even open??!! I work in customer service and this is totally unacceptable! Who is running this establishment??? So so sad. Smh

Review №8

2019-07-27

Didnt know what a melt sandwich was. Didnt know new sauces at all, I had to tell them what they were. Sandwiches were just thrown together.Restaurant was clean as was the sandwich station.Im not saying its the workers fault- theyre just evidently not properly prepared. Disappointing.

Review №9

2018-02-09

What the heck!! I walked in at 8:30pm and all the chairs are up all the veggies are out of the table...are you open? The sign says 10pm....guy asks for a salad and the woman makes a face...what do you want in it...he can’t choose because there’s no damn veggies!! Big time failSure let’s raise the minimum wage to reward poor service.SMH

Review №10

2019-04-22

We have 3 subways in Bay City. This one is by far the best! They get it right every time! Great service, clean restaurant, everyones always working and doing a great job!

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