Sureguard Termite & Pest Services of Dallas in Addison
Categories
Location on the map
Addison, Dallas County, Texas, US
Service options
Payments
Site: https://sureguardpest.com/
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
We’ve used Sureguard for a long time for quarterly maintenance, mosquito service through the summer, and yard pest maintenance. Troy does a great job in a timely manner. He made sure that we would keep the pets and kids off the yard for an appropriate amount of time. I highly recommend them and will continue to use them because of their reliable, professional service.
Sureguard has been great at communicating when they were coming out, and any issues with rain delays. My technician was very polite and even asked to use the hose on the side of the house. This has been my 2nd time working with them, and have signed a bi monthly contract!
The Sureguard Addison team is always great and very responsive. If I have a problem in-between my quarterly treatments they schedule someone right away to come out and see to any concerns. Ants have been a big problems this season and they have been ready to treat any issues. Johnny was very thorough and listen to my concerns. Roger has always done a great job as well. Thanks Sureguard team!
I have been with Woodspring Suites in North Dallas for 18 months and have used them from the get go. They are true professionals and understand our concerns when it comes to pest prevention and treatment. Johnny, our recent tech, does an outstanding job with the guests he interacts with and assuring our property is as close to pest free as possible. I would highly recommend Sureguard and Johnny to treat your business or home.
Adam did a great job and was very pleasant and professionalKenneth Garcia came out today and was very professional and thorough, he was extremely polite and asked if there were any specific areas of concern, he went above and beyond to make sure we were happy and satisfied with the service.All the Technicians are always so nice and professional, they really seem to enjoy what theyre doing and it shows.Kudos to your company.
I signed up for the quarterly service but have had to call them out in between fir extra service but at no extra charge. Cody us friendly and professional and always does a thorough job. Office personn6are professional and friendly and always helpful. They have earned my business for life.
I have had service with them for a year now. The Technicians that have been to my home have been great to work with. When my contract and inspections were coming due, got a call to set things up. The day of the inspection, the Tech was running ahead of time so they called and asked if they could come early. I like early! Found a few unexpected things that were looking to take care of... now that we know. Give these folks a try. I think youll like them.
Had noticed a lot of spiders around my property last week when I was cutting the lawn. Also noticed a black widow which was very concerning since I have younger kids. Contacted Sureguard. Johnny arrived today. Gave him a quick rundown of the situation and he took it from there. He all informed me that he found a black widow egg sack to took care if it. Completely satisfied with the service and recommend them for pest control.
Sureguard tech Chris Daniels treated our house and yard today. This was the first time since the gentleman I had used for years retired. He even met Chris at our house to orient him to the treatments he has been doing for us for years. I trusted the referral, but I was intrigued when I received the invoice, and there was a note that Chris had dewebbed my front porch/door. When I got home I was blown away that all of those nasty webs that appear almost overnight had disappeared. I hate knocking all of those down, and it was overdue! What an unexpected surprise. Job well done Chris. Thank you! I look forward to many years of service from Sureguard, especially keeping the scorpions at bay. I know Robert wouldnt have referred you if he didnt have confidence that you could accomplish that! Feeling thankful, Ann Cole
We had Johnny as our technician today to do the spread. He is kind and patient to explain how the spread will work to kill the insects and how to make some prevention on the entry of the insects. I have been using Sureguard for years and there was always prompt response, even the retreatments. Highly recommend, and thank you Johnny for coming!
Adam was extremely informative and professional with his delivery of the issues he saw. We truly recommend him as your future post control inspector.Adam also made suggestions on home improvement areas that could be a potential breeding area for pests and rodents. With that being said, Adam also took the time to make recommendations for home improvements that the company can provide for a one time fee. Finally, he made a recommendation for trying one of their service plans. Particularly the Sapphire.....Thanks Adam! We appreciate all you did for us
I believe the technician was thorough, but his inside equipment dripped badly. I had to mop floors after he left before I could let the cats back in the house. Im accustomed to having the liquid around the baseboards, but not the middle of the rooms and hallways.Otherwise, I have been very satisfied with Sureguard. The only bugs I see in the house are dead or dying -- just the way I like it!
Cameron was very professional and helpful. He went above and beyond to address my very minor pest concerns while on site and made sure that I knew to call if we see anything further. He addressed safety concerns and potential future areas to watch. Great customer service a real value added visit today.
Nice folks. Came reccomended from neighbors. The inspector Keilor was thorough and explained things well. The applicator Shane was dilligent and careful of social distanceingand neat in appearance. There was a problem and a concern, and Sureguard (the Midlothian office) responded quickly to my call and gave me an immediate resolution. I will continue to use them in the future. Their pricing was reasonable also.
This is my second time to use venture pest control service which gives me best impression . Mr. Charles Elord did a perfect job on the exterior and interior services. I appreciated very much for his careful,professional work.I will use venture company to supply the same services later on.Bing
Venture pest control in Dallas, TX is very unprofessional, does not offer the service as promised, and most importantly it is a scam. Kent Walker (supposedly the sales manager) was marketing to our area and claimed Venture offered more services at lower rates than their competitors. He also mentioned the rates were based off single services and pay as you go without a binding contract and no cancellation fees. Stated the service can be terminated at anytime. After signing up and them doing the first service there was white staining left all throughout our home, on the baseboards, wood floors, cabinets, etc. They stated this does not typically happen. Stating the service tech apparently did not stir the mixture well leaving the stains. They attempted to clean the stains, however we still see them throughout the house. About 4 weeks later they called to set up a second service, which supposedly is required with additional cost that was not mentioned during the initial consultation.Since we were not satisfied with their service, we proceeded to cancel their services altogether. Venture pest claimed there would be a $150 cancellation fee, which they denied when I specifically asked them. They lied to us and used all the scam sales tactics to lure buyers of their services. Their office manager, Catie Pearson harassingly calls and mails letter for the pending $150 cancellation fee. I have asked on multiple occasions to speak to Kent directly, however the manager always gave excuses that he is not available and very busy with sales (probably scamming other people). Buyers please we aware of their services. We have currently signed up with another pest control company, which is only slightly more expensive, however they are very professional and provide services as guaranteed. We would rather pay the extra money in order to avoid such hassles, especially from Venture pest control. It is unfair when they threaten to turn you over to a collection agency, when they blatantly lie to you. They claim to be in business for 10 years, however are not accredited by BBB, which tells you a lot about them.
I rarely, very rarely write reviews. If I had to, it is either cuz the service is too good or it is the WORST you could ever imagine or experience. Im giving them 1 start just cuz Google does not allow you to give 0 or -5.Now, to the point(s):1. The promises they make - Magical (to get you signed up)2. The services they offer - unprofessional3. The time they spend on your property - extremely minimal4. The care they take to give you updates on your account - ROFL5. The charges they put on your CC - Bulls eye!!!So, Do NOT fall for it! There are better options out there for you :)
Arrived within the allocated time frame, was knowledgeable and very thorough. Very satisfied with the service.To whom it may concern, this review was posted without my knowledge. I did not post it. I am leaving it, so you are aware that these reviews are not always legit. Dont trust everything you see on the internet.
The one thing that matters to me is the scheduling of my service. I have left countless pest control companies, including the large ones, because the technician would show up unannounced. I told the Venture salesperson this and he assured me that I would get a phone call, text, and email notifying me that the technician would be at my house on a specific day. Both my wife and I work at home and disturbances cause a tremendous disruption. Venture is no different from the other companies. It is very disappointing and when the technician showed up this morning unannounced, I was let down once again. I canceled service before the tech drove off. I know this may be only my pet peeve, but I wanted to caution anyone considering this company before they sign up for service.
I have waited for almost a year to write my review.It hasnt changed since day 1. The company is top notch & Andy takes great care of my concerns & goes above and beyond. Have used exterminators for 25 years & wish I would have known about Sureguard a long time ago. They are very reasonable also.I highly recommend anyone to use them.
This company bought another one we were getting service from. Wasnt sure how that would work for us, but they have been pretty good. The only thing I dont like as compared to the other company is the scheduling. Seems that rather than coming in 1-2 days after I call, then its more like 1-2 weeks. That would be my only issue. Otherwise the pest control has been good and kept away all the critters.
We have been customers of Sureguard for years, after our previous service merged with them. Everyone we have met so far has been very professional and courteous. We are enrolled in their quarterly treatment program and havent had any issues at the house. Visits are fast and the chemicals used are safe around our dog.
Most hopeless Pest Control service. They dilute their chemicals, I have noticed spiders, ants, millipedes on the first floor of my house just days after the service is performed. Worst is when there was a 1ft rat snake in my living room. I called them for a service visit to inspect if there are any rats in attic or anymore snakes they said they do not have enough Technicians to provide same day service. In my community there are 17 families using their service and they are all equally unhappy.
They were the contractor that was partnered with our homebuilder. I figured they would be overpriced and not provide good service. I was wrong. We have lived in our new home for just over a year and they come out quarterly. They will come out as many times as necessary during each 3 months for no charge, if necessary. We have not had to have anything but the regular visits and our house is bug free. Thank You!!
I have used other pest contol services before finding Sureguard.I will never use another company!They are professional, clean cut and dressed in uniforms. The tech asked what kind of issues I was seeing, told me what he would do and thwn showed me where he had treated. He also told me to contact the office if issues persisted.
After relocating to Texas, I wanted to find a reputable Termite and Pest control company to protect my home investment. I first focused on several national named companies, until research showed me that I could get the same services from several local companies at a much lower cost. I decided to take a chance on Sureguard (primarily because of the great reviews). Not only did I save money, but they were a lot more friendly and provided me with outstanding customer service (and satisfaction).
Sureguard Termite & Pest Control Services has exceeded our expectations here at Premier Business Center. We were using another company for years and became less and less satisfied with there services and was recommended to try Sureguard. After the first month of services we changed our pest control services at 2 other properties. Thank you Mike & Charles for the excellent customer service.Raymond Parks, Premier Business Center, Irving, Texas.
Horrible Company! We purchased a home and the agreement was for the sellers to treat for termites. This is the company they used. About 11 months later they show up while Im at work unannounced and remove their bait stations. I call and ask them what and why and they came on my property and started removing the termite bait stations. They claim the termite bait traps are rented and the previous owner only paid for one year. Why was I not told of this or given the opportunity to pay for another year I ask? They claim they mailed a letter that I obviously never received. What other attempts were made to contact me? None. They claim they will reinstall the traps they removed if I pay for the additional year. No thanks, why would I pay someone that runs a business like this. Not going to happen.
Total reviews rating 4.8
192 Reviews for Sureguard Termite & Pest Services of Dallas 2023:
Review №1
2022-08-02Jason is courteous and respectful. He is extremely professional and polite. Performed his duties with exceptional efficiency!
Review №2
2022-07-19Chris Daniels is such a great guy very sweet and makes sure I am taking care of. Love to see it’s him when they come.
Review №3
2022-08-04Steve Henderson was professional and very thorough. He answered all of our questions and was very polite and personable.
Review №4
2021-12-23Had service done today by a guy name David. David was wonderful, he did excellent job in cleaning the overhead of my roof, spider webs off the window and under my gutter. He did such a good job I dont have to paint next year. I thought I needed a paint job, David was a very good listening to my problems. David reassured me, things will be taken care of. A man of his word, that he did and I am truly happy on a job very well done. I dont mind recommending this company, as long as there are people like David. Who cares about the customer... Thank you David, Ms. Rachel Gross
Review №5
2022-07-18Dalton was very professional and clearly explained the entire service when he was done.
Review №6
2022-08-04Rey is very professional and friendly always. He always does an amazing job. 👏
Review №7
2021-06-02Johnny arrived a few minutes early, which was great. No waiting time for me. He was very courteous, professional and did a nice in-depth treatment of my yard and garage.At the end of the day, I dont want to experience problems with rodents and bugs and I believe he gave us a quality treatment that should help avoid this.
Review №8
2021-08-06Wanted to give Scott some kudos! He was very thorough, patient and answered all my questions. Then gave me a summary of his thoughts and what he did to address those issues. Very professional and appreciate the diligence! Thanks Scott!
Review №9
2021-06-02I have been using Sureguard for over 2 years. I am very pleased with their professionalism in scheduling and with the technicians. Johnny came today and explained everything he did to make sure our backyard was prepared for summer. One winter, I had a mouse get into my garage and they set out traps and did not charged me any additional. They have continued to check them every visit and no more issues! You can rest assured that giving this local company your business will be worth it.
Review №10
2021-05-28Johnny did a great job! He was very friendly, thorough, and professional. We’ll be glad to have him come back for routine pest control and to address any concerns we might have in the future.