My car was towed! There is no signage and even the woman inside the bus office said I can park my car on the street. Seemingly, I backed my car into a spot along the side of the bus station that said for patrons only. I hoped on the bus & headed to Houston. 3 days later my car is gone. Miguel Torres finally answered the phone after several rounds of calling and told me that apparently you can’t park your car here overnight. He proceeded to try to withhold his identity but then told me he was the supervisor, manager & owner once I told him he had wrong info. I’m sure he’s never met anyone like me that’s dead serious about money... & fortunately I’m in LAW SCHOOL 😉Filing a small claims suit on him and his company in the morning and I’ll be happy to deliver the court summons by hand Bc I’m certified and registered to do so.All he had to do was ask for my bus ticket confirmation number call the tow company and have my car released.Shame on me for trying to reason with a small business owner in a marginalized community. All I do is help people & now I’ve been treated with great disrespect!
Review №2
2019-08-13
My daughter left her medicine bag on the bus by accident. Girlfriend called the bus number and suprise... They are located in EASTERN EUROPE and said they couldnt get hold of the bus driver and that we needed to fill out a lost and found online and if they find it they would contact us by email... My daughter is TYPE 1 DIABETIC and we have yet to hear anything. That was 2 weeks ago...Wont be traveling with them anymore!
Review №3
2018-06-20
Took a trip to Austin TX and couldnt have chosen a better service. Good, Clean Bus and Professional Driver. Recommended!
Review №4
2019-12-05
Cheap bus tickets... Love riding flixbus to Tyler or San Antonio for a reasonable price..just wish they had a waiting area on the inside
Review №5
2019-08-08
Steven you were great
Review №6
2019-07-27
Terrible customer service
Review №7
2019-06-21
Comfortable ride
Review №8
2022-02-02
I invite you to travel on these buses, they are very clean and comfortable, they provide good service
Review №9
2019-07-18
They do not have air conditioning in the waiting room, it was full of mosquitoes.
Total reviews rating 3.6
9 Reviews for TBC Charters, LLC 2023:
Review №1
2019-09-21My car was towed! There is no signage and even the woman inside the bus office said I can park my car on the street. Seemingly, I backed my car into a spot along the side of the bus station that said for patrons only. I hoped on the bus & headed to Houston. 3 days later my car is gone. Miguel Torres finally answered the phone after several rounds of calling and told me that apparently you can’t park your car here overnight. He proceeded to try to withhold his identity but then told me he was the supervisor, manager & owner once I told him he had wrong info. I’m sure he’s never met anyone like me that’s dead serious about money... & fortunately I’m in LAW SCHOOL 😉Filing a small claims suit on him and his company in the morning and I’ll be happy to deliver the court summons by hand Bc I’m certified and registered to do so.All he had to do was ask for my bus ticket confirmation number call the tow company and have my car released.Shame on me for trying to reason with a small business owner in a marginalized community. All I do is help people & now I’ve been treated with great disrespect!
Review №2
2019-08-13My daughter left her medicine bag on the bus by accident. Girlfriend called the bus number and suprise... They are located in EASTERN EUROPE and said they couldnt get hold of the bus driver and that we needed to fill out a lost and found online and if they find it they would contact us by email... My daughter is TYPE 1 DIABETIC and we have yet to hear anything. That was 2 weeks ago...Wont be traveling with them anymore!
Review №3
2018-06-20Took a trip to Austin TX and couldnt have chosen a better service. Good, Clean Bus and Professional Driver. Recommended!
Review №4
2019-12-05Cheap bus tickets... Love riding flixbus to Tyler or San Antonio for a reasonable price..just wish they had a waiting area on the inside
Review №5
2019-08-08Steven you were great
Review №6
2019-07-27Terrible customer service
Review №7
2019-06-21Comfortable ride
Review №8
2022-02-02I invite you to travel on these buses, they are very clean and comfortable, they provide good service
Review №9
2019-07-18They do not have air conditioning in the waiting room, it was full of mosquitoes.