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Phone: +1 512-515-9807
Site: https://temperatureproaustin.com/
Opening hours
  • Monday:8AM–8PM
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–8PM
  • Friday:8AM–8PM
  • Saturday:8AM–8PM
  • Sunday:Closed
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Total reviews rating 5

141 Reviews for TemperaturePro Austin 2023:

Review №1

2022-06-10

Temperature Pro was our third bid and became our first choice. Tony responded very quickly when I reached out. Someone came to assess our situation and I had an estimate by the next day. They were able to return in a week to replace one of our HVAC units. His team worked efficiently & professionally. Just in time for this severe heat wave! Tony returned to check over the work, to make sure all was well and that we were happy. Took his time - didn’t seem rushed. Great guy, very personable. Seems to enjoy people and his work. I highly recommend!

Review №2

2022-07-13

I’m very excited to have found temperature pro to repair and do maintenance on my a/c. The office staff was very friendly and professional, they even sent a pic of the technician before his arrival. Reid, my technician sealed the deal for me though. He’s extremely knowledgeable, friendly, and professional. He took his time to answer all my questions and explained everything so that I understood. He treated me and my a/c problems with respect and consideration which I really appreciated. In a nutshell, Temp pro has great customer service, quick response, quality staff, fair prices, and they are safety conscious towards their customers. I can’t imagine asking for more!

Review №3

2022-04-26

Temperature Pro was my second bid and Im very happy I chose them. The gentleman who came out and did the quote was Tony Mejia. When I explained to him what we were wanting with more volume to the front of the house, he walked in and immediately could see I needed more air. I appreciate the professional knowledge and competent people working on my home . Not to mention the efficiency of the workers. Very happy and relieved that it was completed in one day and all is well. Thank you for a great job.

Review №4

2022-05-02

We started using their maintenance service two years ago after my wife talked with the owner at a local business get together. Our three systems are 19 years old and need some maintenance. Temp pro was quick to respond (generally same day) and did the repairs well and at a reasonable cost. Last week one unit failed and during inspection a second unit failed. Repair for each was going to be in the $4k range so we opted to replace. They competitively bid and gave a good price on the third. We went with the replace all three. Three days later they installed three systems in one day including building two new plenums. Great service.

Review №5

2022-02-02

A nasty cold front is coming late today and my heating system picked this day to quit. I had them out in October for a maintenance check, so I call them in a panic. (I am 75, live alone). They told me a person will come out between noon and 2 pm. In about an hour after I called, theres a knock at the door and it was a man from Temperature Pro! I barely could believe it. He came in, checked through the system and get the problem fixed in no time. It turned out to be a simple problem, but I certainly wouldnt possibly know what to do by myself. He also did a complete maintenance again, all without charge. I am now a firm believer of Temperature Pro! Thank you!

Review №6

2022-05-27

My 15+ year-old Trane A/C unit died last July. I chose Temperature- Pro to diagnose the issue. Knowing I was on borrowed time with my old unit, I was already anticipating / planning to replace it. The fact that my unit was not repairable made the decision for me. Due to covid, a major A/C manufacturers factory in Texas that was destroyed in the great freeze of 2020 due to a collapsed roof, supplies of new A/C units of all brands were in very short supply and options were fairly limited. Delivery for out- of-stock units had longer than normal lead times. I knew I wanted a Trane variable speed unit to replace my old Trane unit. Temperature-Pro did not have any units on-hand and there were none in Austin to be had. The Temperature-pro team searched the supply in Texas and were able to find a Trane unit in San Antonio. Tim or someone from his team drove to San Antonio and brought the unit back to Austin. It took ~a week to get the unit but my wait would have been significantly longer had we had to order it from somewhere else. Temperature- Pros effort to locate the unit and drive to San Antonio shaved time off that my family and I would have to wait and suffer in the July heat. I had no A/C in my home and of course, it was sweltering (around 100 degrees). The Temperature-Pro sales person provided a portable A/C unit for us to use while we waited for the new unit to arrive. It was a welcome offering that the Temperature- Pro team made to us and was much appreciated. Tim Hostetter, the owner of the business also personally came to my home to evaluate and analyze my home to determine that we made the appropriate choice of unit. His analysis included evaluation of the placement and settings for registers, return air flows etc. During his evaluation, I mentioned that our previous unit was not cooling our upstairs as well as we would like. Tim determined that we would see improvement with a return air vent in that room. Unfortunately, installing a return air vent was not feasible due to the configuration of the attic space. After making this determination, I informed Tim that I was planning on replacing my roof in the very near future. I asked if while we had the roof off, would it be possible to install the return air vent. He said it could definitely be done and that his team would come back to do it for a very reasonable charge. As it turned out, I had to wait around a year to replace the roof. True to his word, Tim dispatched his team and adjusted their busy schedule to coordinate with my roofing contractor to install the return air vent while the singles and decking were off of the roof. They were right on time and did a great job installing the return air vent. Tim also took the time to personally tweak the registers, the settings on the A/C and furnace to optimize the units output and efficiency. He charged me the exact amount (VERY REASONABLE) he originally committed to and I know that installing that return air system was not a huge money-making venture for him and his team compared to installing another new unit or doing a repair. Kudos to Tim and his team. Tim and his entire team have behaved and conducted themselves in a professional manner. Commitments made were kept and communication was good. One final anecdote to pass along. The City of Austin provides a $350 rebate for installing an energy efficient HVAC. The sales person that handled my purchase / installation was responsible to file the rebate and have the check issued directly to me. The sales person unexpectedly left the company and had failed to file the rebate documentation. I had forgotten about the rebate but remembered and called Temperature-Pro to follow up more than 6 months later. Tims team discovered the now-departed sales person had not filed the documents and it was too late to file. Without being asked, Temperature-Pro immediately wrote me a check for the rebate and mailed it to me. In summary, I highly recommend Temperature -Pros. They are honest and worthy of my repeat business.

Review №7

2022-07-15

Stewart, our hvac technician was prompt, courteous, and sincere. He troubleshooted are issue with frost formation on the indoor ac coil and gave suggestions for repair. We recommend Stewart for all of your ac service needs.

Review №8

2022-03-05

Fantastic experience working with TemperaturePro. They were professional, responsive, timely, communicative, and I cant think of anything they could have done better. Tony was a pleasure to work with and I would definitely call this company again if we need anything. Highly recommend!

Review №9

2022-06-21

Always a great experience, interacting with the office staff and the service technicians. We had Stuart, who was very thorough, professional and an all round good guy. We highly recommend this company.

Review №10

2022-05-17

Excellent company and extremely professional! Will definitely be using these guys again. They are very transparent with costs and there are no hidden surprises at the end of the service.