Wheelchair-accessible entrance
Yes
The Arch at Abilene in Abilene
Categories
Location on the map
Abilene, Taylor County, Texas, US
Accessibility
Phone: +1 325-672-2960
Site: http://thearchabilene.com/
Site: http://thearchabilene.com/
Opening hours
- Monday:10AM–5PM
- Tuesday:10AM–5PM
- Wednesday:10AM–5PM
- Thursday:10AM–5PM
- Friday:10AM–5PM
- Saturday:10AM–5PM
- Sunday:1–5PM
Comments (96)
The second night living here there was 2 flying roaches that came from my bathroom. There was a spider in my room that came probably from the living room and second to last I was sleeping and there was a random black bug on the floor. Lastly, having a “nat attack” in my room. Several gnats flying in my room during the day hard to study and do regular basic things. Overall if you move in here prepare for the worse.
The Arch at Abilene team rocks! Cara and the team are so professional. I highly recommend them. They’ll take care of you, they’ll take the time to find what you really need and best of all the service that they offer is off the roof. I wouldn’t hesitate on moving or renting here at The Arch Apartments in Abilene. Ask for Cara! They’ll really take care of you like no other place.
This is an amazing apartment to live here if you are a college student! It is so close to the university and has lots of different amenities for the residents! Another thing I liked about these apartments, is that it is very cheap to live here and it is fully furnished! The staff is very helpful and try to accommodate you best as possible!
The Arch is a cozy and homely apartment for staying in. It is closed by the main campuses in Abilene such as Abilene Christian University, Hardin Simson University, Texas Tech University Health Sciences Center so very convenient. Staffs are nice and friendly, maintenance is on time and hospitable.
Could be so much better. The only think that’s makes this place worth staying is the location from TTU campus. Maintenance takes too long to fix stuff and they don’t replace light bulbs or batteries in the smoke detectors. Stove stays broke and having to be fixed.
The Arch is absolutely amazing! The staff and the amenities are second to none. It is nice to live in a place where the managers care about my experience. Shoutout to the new GM for making this the best college living experience Ive had.
This is the absolute worst apartment known to man. They charge more than college kids can pay. They do not care about you. They only want your money. Even when I broke the lease I paid my fee and 80% of the rent for a random person, the highest management told me I have nothing to worry about with payments because I was done and they would take me out of the system. They lied and continued to give me a payment i’m not able to pay because they charge an arm and leg for one month for a college student like me.
The Arch Abilene is a fantastic community to live in, with the helpful staff, awesome amenities, and no worries about my bills other than rent. I fell in love with the place as soon as I walked in the clubhouse, because I was greeted with warm welcome from Andrew a Community Assistant, and the gorgeous steel chandelier hanging in the center of the sitting area caught my eye. I am so glad I decided to make The Arch my home away from home, between the amenities (gym, resort style pool, and the library with free printing!), events held by the staff serving free food or D.I.Y. crafts made acclimating to the new environment extremely easy.My room is spacious, and the closet is huge! I was pleasantly surprised when I found out that each room has their own private full bathroom , and the apartment was fairly easy to settle in to, after getting my bedding and a few decorations. With the room coming fully furnished I did not have to worry at all about getting a bed, desk, in-table, or chair for the room!I really enjoy living here!All I can say is Thank You to The Arch, and its staff for being on their game and making this community one of the BEST in the Abilene area.
My daughter was assigned to room B of her apartment. With this being the case, there was no reason for her to request that room. Her roommate moved in prior to my daughter and must have complained about the room/bathroom. They changed my daughters room without consent and the manager, Sadie Van Klaveren, said it was my daughters fault for not specifying the room she desired. Ms. Van Klaveren said it is common practice to change rooms assignments without consent. I have a call into the corporate office to see if they can rectify the situation. If the response is anything like I received from Sadie, Im not holding my breath.On a side note, the place was not clean and the sofa was covered in stains. Theres no way Id sit on it, let alone have my daughter do so. The A/C is also broken and its still not fixed after two weeks. However, they do have a window unit in the common area.** Update ** The manager had the nerve to complain about me to my daughter when she went to check on the apartment. This doesnt display her Passion for Hospitality.
Had several problems happen when my son was living here and tried to go up in person several times to talk to management to get the problem resolved but in the end all they cared about was making sure they were getting their money. They absolutely did not care about my sons safety. After my son and his roommate were held up at gunpoint in front of their apartment, they were moved into another apartment but it didnt seem to be a big deal that the new roommate was making and selling drugs in the apartment. Since my son does not want to spend any time in prison, he moved out of the apartments four months before his lease was up but had to continue paying the rent for an apartment he could not live in.I noticed someone said the furniture was great… I dont know what apartment they got but Ive been in several of those apartments and none of the furniture matches at all and none of it was great so maybe they got an incentive to say that.
I came to find the Arch through two friends that were looking to live together but the other roommates fell through, and they reached out to me. We found that the Arch had just the three bedroom we needed at a reasonable price of $465/mo plus tax! When we toured, we were greeted by two friends I knew from school, and they gave us a tour with additional information of common things residents do or experience on the property, making it super easy to find new friends! One of my roommates moved in sooner than the rest of us because of his job, and while the two roommates prior were utterly disgusting, the Arch team did an INCREDIBLE job of cleaning up the place for us and ensuring our apartment was ready when we moved in, not to mention crediting my roommate for some of the damages they caused, which we used to cover our first month of groceries! When anyone asks me for some recommendations for apartment housing in Abilene, the Arch is my first choice!
The free printing, free snacks/coffee/food, and 24/7 gym access are huge perks of living here! Its also great that all bills are included, so you dont have to worry every month about paying 5 different bills. The staff is super friendly and maintenance takes care of things in a timely manner. I really like it here!
I looked at four or five complexes and none of them had staff that even compared to the staff here. Everyone is super helpful and explained everything I needed to know pretty clearly. The other places I looked at didnt seem to care about me at all. The apartments here are nice and the pool is pretty awesome too! Wish I could have stayed there and laid by the pool the day I visited! haha Definitely a chill place for students!
(#1) Let me start off by saying this is my first review for The Arch. I feel I owe it to everyone who wants to make this place a temporary home. My child has lived here at “The Arch” for over a year & has had nothing by issues since day 1. And by the way, Sadie, there is no need to reply on behalf of The Arch since you’ve been no help and your replies are “meaningless”.Upon move-in, I honestly thought we were in the wrong apartment. THE APARTMENT WAS FILTHY. I believe the only cleaning they did was vacuuming the carpet. It would be my pleasure to text photos (over 50 of them) of the apartment when my child moved in. As stated in other reviews… The Arch will show you the show room, which is not what you’ll get. A picture is worth a thousand words! Here is my cell (559)25zero-657five. Please text….More reviews to come!!
Negative Side:Too dark, not enough lightPieces of Furniture are somewhat old, especially the bed and mattress.Positive side:Good for studentsResources available for students
Just got my keys to my apartment today... so far I’m not impressed at all. The furniture in my bedroom was old and worn out and my mattress was old and gross... plus it was covered in stains. The staff seemed nice... but when I tried to address the mattress issue to a staff member I was told to use a mattress pad/cover..... and that everyone in the apartment complex supposedly has stained mattresses.
The apartments are very nice. The rooms are big and the living area and kitchen are also large. The included furniture is of good quality. The only issue I had was occasionally the maintenance staff would take a while to respond to do repairs, but most of the time they were prompt. Overall a very good experience.
Fairly big apartment with a spacious bathroom and closet. The only negative thing that Ive experienced is the fact that my AC unit has stopped working twice in one month and it take almost 3 days to get anyone to come by to even check on it.
My roommates and I had a nightmare experience. Our neighbors were infested with bed bugs and said that management was awful to them. It was clearly poorly treated because the bugs eventually made their way to our apartment. The management charged us with a $760 fee for treatment and blamed us for the bed bugs. The apartment is in charge of the treatment process and we are using THEIR disgusting furniture. Apparently, the pest control company has to frequently visit the complex because bed bugs are not a rare incident here. I highly discourage living here.
They were okay, kind of took a while to get through for maintenance. However the one thing Im pissed about, is that I only had a summer lease, 2 and a half months, and I was still forced to have the carpet professionally cleaned. I even asked before hand if I needed to since I didnt have any pets and I had only been there for a little over two months and I kept it insanely clean and they said I did. Therefore I scheduled a cleaning company, had it professionally cleaned,and turned in my receipt for proof. However I found out that they tore out that carpet anyway to redo it... therefore I wasted my money getting it cleaned when it wasnt even necessary! The walls are also paper thin so I could constantly hear the radio or tv upstairs in the middle of the night.
I haven’t even moved in yet and i already regret signing my lease. I requested my roommate on the application and was originally assigned to live with her. Later they changed the roommate assignment without my knowledge and paired me with people i don’t know. I was promised the issue would be resolved but nothing. Horrible communication skills. Management is horrible. I already know i’ll encounter another problem.
The WORST place to live. I would rather on campus than here. The staff is awful and changes every few months because they are all incompetent. They are rude and it takes forever to get things fixed. They leave tons of charges for things they cant explain or never told you about. The rooms and apartment are a really nice size and the closet is big. but the management is so terrible, it is not worth it.
This is THE WORST place to live in any city Ive been in. First of all the manager Sadie is very rude and unprofessional. I see on all these reviews the arch has replied and said to contact them with concerns which I find funny because every time I try to talk to management she is always busy. I have told the front desk 3 times that my bathroom door is broken and the first time the maintenance people just went into my room while I was at work! They didnt call text or email me that they would be going into my room unauthorized and on top of that they still didnt fix the door! I complained again about the door and 2 days later I get an email that my maintinance request was closed because it had been completed. Mind you they didnt come into the room! So the door is STILL broken. I was supposed to be getting out of my lease due to the fact that someone broke into my roomates old apartment and held them at gunpoint so as anyone, we didnt feel safe living here. Then when we were moved to a new building we had gotten moved in when we realized our front door had been kicked in prior to us moving in. The frame is messed up and only a few bolts were holding it in place, and our keys wouldnt open it half of the time! This place is terrible. They take every penny they can from you and then some by sticking you with ridiculous charges for things that never happened! Im so glad I have a lawyer to work with me on handling my affairs with these people because they are awful. All of our furniture and appliances are scratched or broken. There are holes in our walls and chipped off paint throughout the house. I definitely will not be re signing next year and no one else should either.
Initially last year (2019 August) I was not happy with the service. But I would like to say that there has been a drastic change in the service from the Arch Abilene staff. I would say this is the best place for students in Abilene. My experience over here has been superb until now, thanks to the Arch family!!
Terrible staff,very terrible management even after it became the Arch from the Grove. For example they towed vehicles without giving notification properly prior to. They sure know how to contact you to get a lease extension but towing your vehicle is apparently too hard for them to let you know about! Suites are really crappy, not worth the price, go elsewhere! Dog crap everywhere and trash always overfilling the compacter. The apartments stink really bad and the AC, cable and super slow internet are always on the fritz.
The employees here at The Arch at Abilene are some of the kindest and most helpful people! I am very glad that I am able to speak with caring, compassionate, and patient people in such a stressful time as trying to move out of dorms and into apartments! I have nothing but the best things to say about this place!
The staff was really friendly, and the price for living in such a nice place is a really good deal! They answer so quickly to my emails and questions. I also like that the place is already furnished. It saves so much money.
This place is absolutely horrible. My room was infested with bed bugs and within 1 week of moving in, my entire body is disfigured from bites, rashes, and welches. I contacted management immediately when I noticed the bites but nothing was done until it was too late. Management is horrible, disorganized, and poorly ran. The apt was dirty and disgusting when I moved in, with cobwebs everywhere and urine around the base of the toilet. Carpet and kitchen floors felt grimy and looked like it hasnt been cleaned. Needless to say, I had to pack all my things and get the hell out of that place less than a week of moving in. It was a HUGE inconvenience moving again , in the middle of school, knowing the possibility that I might harbor these bugs with me to my new residence. The itching from the bites is indescribable and Im too embarrassed to even go out in public, looking like i have some type of infectious skin disease. Bottom line, I would never recommend this place to anyone unless you want to be spending a ton of money and looking like a leper. The apt number i was in was 316 so im trying to save someone from having to go through what I had to go through. Its been a hellish nightmare to say the least. I would give this place 0 stars if i could.
Well for starters the location is nice, right by the walmart and a few fast food places. The down side is the fence has been hit more than once from people getting off the highway. (they have yet to fix the fence from the last time.) The office staff is a bunch of college kids that are disrespectful and think their job is a joke and thats exactly how they treat it. Theres ALWAYS a party at the pool, Im talking 50 plus people, a loud DJ til at 930 pm, puke in and around the pool, the trash from said parties last a few days before its cleaned up. If you want a nice swim, you ll never get it here. Theres only one trash dumpster for the whole complex and the area around it is so gross! People pile trash outside their door and leave it there for days. The amount of dog poo all over the grass is horrible. The credit card system to pay rent is down often making it hard to pay rent on your terms. When i moved in the apartment was extremely dirty. The place comes furnished and the furniture is all scratched and none matches. Lastly, you can say its a gated complex when the gate is never closed... Ive never seen the gate closed once, in almost a year.
My daughter lived here. WATCH THE HIDDEN FEES. They have charges above the normal rent and electric overage and cant tell you what they are for. I always paid my bills early and they still showed I owed more. I ended up compromising at the end of the contract period with them and paid almost $100 extra for I dont even know what???? Now they say we owe about $100 more!!! Never ending battle. They wont return my calls now.Moreover, when we moved in, the whole apartment was filthy--from the floors to the bathroom. Had to bleach everything!!!! Air conditioner was out for over a week before it was repaired, locks took almost 2 months to repair, need I go on...Ditto to all that Amanda Walker commented on.
Thieves!! Yes I signed a leasing agreement. So once I moved out they charged me for every false accusation the office could think of. I had to pay a dishonest debt to this apartment complex. With money I worked hard to earn.I hate this apartment! You dishonest liars!Taking advantage of people.Tenants beware!
Today my friend and I went to the Arch apartments in search of a short term lease for next semester. Andrew Brunson, the senior leasing consultant, was working the front desk and showed us around the complex. The club house is awesome with lots of amenitities. The model we saw was perfect and just what we are looking for! We cant wait to move in!!
Worst place to live in Abilene. Overcharge for everything. Management is unprofessional. Maintenance comes in whenever they want regardless if you’re home or not. Rent is 480-540 per room. Not including all the fines they charge you. Appliances and furniture are old and damaged. Nothing matches. The “free” WiFi is a joke. My roommate and I have both spent over 200 dollars trying to set it up. Walls are paper thin. You’ll hear your neighbors all night. Don’t waste your time or money here.
So for the second time in the 9 months Ive lived here, my entire apartment has been unlocked for the world and all of its danger to enter as they please. Yes they tell you vendors will be coming in to do the make readys on vacant rooms between this date and this date (months away). Upon leaving for my most recent vacation of 10 days the painters just walked into my apartment while I was getting ready WITHOUT KNOCKING! Total violation of my privacy that I thought I was paying for. So this time, Ive been gone for 10 days, out of state, and come home super late at night to find that my apartment that I pay for to keep me and my belongings safe and locked away besides when informed that maintenance or people for make readys will be in my apartment, obviously thats not the problem. The problem is that who knows how long my apartment has been unlocked. Being a young female adult Im blessed and lucky that there wasnt some stranger that had robbed me or even worse, somebody waiting for me to come home and do the unthinkable. Needless to say, Ill be in the office first thing to figure out how soon I can get out of here.
I really enjoy living here. Its nice and the team here is helpful. The maintenance team get the maintenance request done in a timely manner. The apartments are good.
Dont live here unless you want broken A/C, horrible maintenance that never knows how to fix anything, and roaches that you find everyday. I moved in January this year and since then I have had a god awful experience. They advertise as luxury living but this is anything but that.
Our dishwasher never cleans right, the people above us are super loud, combined space is pretty smallBut like having our own bathroom/bedroom
Love these apartment complexes. The rooms are very spacious and the staff is so nice. I’ve never had a negative experience with the staff. The complex is very neat and organized.
Be warned they do not show you the rooms and they look nothing like the model room. Full of other people not just college students and management is horrible.The company is ran by Campus Crest which will give you no customer service when you have problems. I wouldnt recommend this apartment to anyone.
Our son moved in recently and had a couple maintenance concerns with the apartment he was assigned. A call to the general manager and the maintenance team was all over it and had the issues resolved. Nice work Arch team!
I have really enjoyed living at the Arch. The community aspect has given me the opportunity to meet so many new people. The staff, management, and maintenance are very helpful and are great to work with!
Great apartment! Friendly staff and very affordable. I love that the staff creates community events in order for us to get to know our neighbors
Worst place Ive ever lived at hands down. I could write a novel on the cons, and a sentence in the pros. I ended up leaving 4 months before my lease ended. I disliked the living conditions so bad I moved into a new apartment and paid 2 sets of rent for 4 months. I paid to not live there, basically how bad it was.
I thought this place was supposed to be under new management and improving, but sadly I was mistaken. Recently they had something set up for students where you could pay your rent around the time financial aid was to be given out (around August 18th). What they didnt tell you was that they would turn off services such as internet, until you paid the copay. The copay wasnt due until August 18th and its only August 8th today. My complaints were met with cliche statements of, Im sorry to hear that, and I understand, but in the end the problem (which shouldve never been a problem) was unsolved.
Staff at the front desk are helpful and nice, except for the one tool named Brian - Incompetent and RUDE!He messed up my lease move-in date,, then when confronted, he hung up the phone. I called back multiple times after he hung up on me, I could hear him pick up the phone then transfer the line to voicemail. What a jerk.
The Arch is a great apartment complex for college students and their parents. In addition to being a great complex, each resident has their own lease which is much better than chasing roommates down for rent money.
The arch is an awesome place to live and hang out with friends! I love sitting by the pool, studying, or walking my dog around the property! They are always so friendly!
Affordable housing, quiet, peaceful environment. Good location too. Excellent choice for a student in Abilene. Nice staff and great amenities.
They will nickel and dime you at any chance. If you start you lease in the middle of the month, they will charge full month rent. Be warned if you are wanting to sublease, as the staff make the process as challenging as possible.The apartments are subpar as it is, and the complex has a history with violence and criminal activity.
Angel and Cara were super helpful with lots of information about the property and showing me around. They also made sure all my questions were answered in a timely manner.
I love living at the arch! The staff is always willing to help if you have a problem. They take the time to listen fully and solve the problem if you have any.
I really love these apartments! My first time in apartments has been the best experience by far thanks to the arch! I am glad I chose the arch to be my first time experience!
Car window got shattered by drunkards. Had no interest in my problem. Zero courtesy. When moving in the place was extremely dirty. Made the manager clean it up before I would move anything inside. The property is always littered with trash.
Lots of bad reviews. Great place to live except for all the dog crap left by other residents, but its definitely gotten better. Other than that I cant say anything bad about the grove.
Great property! The apartments are large and spacious with plenty of storage. The amenities are super convenient and make living here even better!
Cara and Angel helped to explain the lease and application process in great detail. They really knew what they where talking about when they showed us around and where a huge help!
The Arch Apartments community is a friendly student environment. Staff is always really helpful. And in addition to that, The Abilene Christian University is really close by.
The Arch is a great place to live, Staff is very friendly and management is always coming up with different events and incentives to make you feel at home and your living experience the best that it can be!
Good location! Close to everything and right on interstate. It has all facilities such as gym, swimming pool, reading area. The only bad thing about it that it’s not quite.
Very pleased with the over all experience living here. The place it’s self is very nice and the staff was always very helpful whenever I needed it.
I really like the accommodations of the rooms, the apartments, and the facilities, but I would like to have a cleaner building, and also I have a broken light that you don´t want to fix.
My experience here has been wonderful. The front desk staff is extremely helpful and kind and in the event of any maintenance issues the problem has been taken care of same day or next day.
This apartment is really a great place to live . The staff is always prompt and willing to always accommodate our needs !
Great place to do business with!
Great location, great apartments!! Super friendly and helpful staff and lots of maintenance and courtesy officers on hand.
One of my favorite things about living at The Grove is that when I moved in I didnt have to bring any furniture that was so much stress lifted off my shoulders as a college student.
Very nice & helpful staff! Make living here a breeze
I havent moved in yet, but the staff has been nothing but helpful! Theyve replied to my calls and e-mails promptly, and are accommodating for anything I may need!
I loved living here! All of the staff were very friendly and helpful!
We visited the apartments and did a tour. The staff was very friendly and we were very impressed with the location!
The staff is really friendly and will bend over backwards to help anyone out. They will work with you with almost any problems youre having
Just when you think the nightmare is over, 3 years later you get an outstanding balance notification. Absolutely unbelievable.
The staff at the Arch are so eager to help and accommodating! Great community and hospitable service.
Super easy and great for students. I highly recommend!!!
By far the best student housing community in Abilene! Must see.
I really enjoy living here. It is a great community!
SO FAR SO GOOD> Just wish there was a sooner move in date.. the waits killing me
Its terrible do not live here! Dont have enough time to describe all the reasons!
It has gotten much better. Maintenance has been stepping it up!
I have enjoyed living here.
Great amenities and awesome community!
This is the best place in Abilene in my opinion.
The staff is incredibly helpful!
Great place to live!
Horrible.
Rachels bedroom.
Total reviews rating 3.5
96 Reviews for The Arch at Abilene 2023:
Review №1
2022-05-12The staff is super nice and friendly. If you have any concerns, they are there to help. The neighborhood is pretty safe. The apartments amenities are so nice and the gym and study rooms are open 24/7.
Review №2
2022-07-14If only you could give 0 stars. Lived here for 7 months this year. I rate the complex itself like a 2 considering the price. The faculty is extremely unhelpful. I went on vacation and my car was towed because of work the facility had scheduled parking lot work and gave a 1 day notice.
Review №3
2021-08-05It has not been pleasant living here from the past 1 year. My roommate had schizophrenia and would scream all night long. Police was called several times. Crazy roommate would knock on my room door at 3am in the morning. Felt like I was in a horror movie. Took 3 agonizing months for him to leave the apartment for good. Manager initially contacted me and then he would not reply to my emails nor phone calls about updates. Called the main office 4 weeks ago to inform that someone vomited outside the apartment and on the staircase. Residue of the vomit is still there till today. Main door lock is broken from the past 2 months. Have to change the lock awaiting parts from the past 1 month I have been told. Refrigerator leaking water inside. Roof is leaking rain water inside the closet. Then I see a note on my door to renew my key. I went today and met new assistant manager and when I explained it to her my problems about the lock she simply walked away in front of receptionists. Very rude, never felt so frustrated. It is not what you say is how you say it!!!! No customer service and the manager should have acted professional rather than running away from the situation. Very very bad!!!!!
Review №4
2021-07-07My initial experience wasnt great as my room was not in the proper shape as expected. It took some time to get things done; however, after several complaints they addressed my issues. Arch is a great housing options for students; just that it would be great if the issues would be resolved quickly. I am hopeful of better services and responses in future. My friends have had a great time here and I am sure even I will be having a good time. There are still a couple of things which need to be sorted, and I am sure they will look after it.
Review №5
2021-08-23I lived here for 3 years, the Arch is terrible. For those in college considering living here, rent is absolutely not worth the price they charge. All the floors and walls were really dirty when I moved in. If you decide to live here, take photos of everything in your bedroom and in the common room because the Arch will charge you outrageous maintenance/cleaning fees once you move out. I left the place cleaner than when I moved in and I was still charged over 200 in fees. Maintenance requests are never completed in a timely manner, you have to email or call them a few times before anything gets done. Id also suggest if you move in with friends, move out with them too. If you stay with the Arch after your friends move out, theres no telling if your new roommates will be nice or complete a**holes. Living here isnt worth the stress lol
Review №6
2021-08-20For starters, I came here because the club house looked phenomenal and the model room looked nice. Study lounge was also pretty nice. Now when I actually get into my room, it smells horrible, base board scuffed up, paint is continually patched. The drawer set in my room broken, the desk in my room has scratches all over it, the door knob on my room looks like it got chewed up. In addition, crickets all over the apartment. The washer missing a knob. The carpet cheaply patched up. The place wreaks and I regret getting a lease here. Dont make the same mistake I did. They fool you with the modern amenities from the club house but the room itself looks like barf. Please dont come here its not a great idea and will regret it instantly. Oh one more thing, room mate matching is messed up, I put on my preferences that I do not want someone who drinks and as it turns out my room mate drinks about 5 gallons of that stuff a day. pretty messed up
Review №7
2021-08-08Worst living experience of my life, do NOT live here. This complex so run down and terribly managed. When I moved in, the carpets were disgusting, the baseboards were stained, and everything was sticky. Maintenance took forever to come and fix anything, and whenever they did come, they never actually finished the maintenance. People constantly are on the basketball court at 3 am screaming and hollering. When we moved out, we got billed $300 for the terrible conditions that the apartment was already in.Save your money and live anywhere else but here.
Review №8
2021-09-29Apartment when I moved in was extremely dirty. The management was made aware and they still did nothing the entire year I lived there. When I moved out they charged me for cleaning the apartment when I had already cleaned, when I confronted them, Cara, one of the managers took off the charge and then added it back on after stating we didn’t have to pay. I still have not heard from her regarding the payment, its been about a month. If you are thinking about living here, DONT. save your money and time.
Review №9
2020-12-18We stopped by today to look at apartments and Michaella showed us around. We were extremely impressed by the service she gave us. Michaella knew every single detail about the complex and did an excellent job of showcasing the amenities. She was super friendly and was accommodating start to finish. Will definitely be moving forward with a lease because of her great service!
Review №10
2017-02-08I have lived here for over 6 months and I love it. When i moved in I received an Incentive that was over $1300, and now that I renewed i received an additional $400. I was able to live here for free for several months just because i signed a lease, i didnt have to do anything extra for FREE money.The furniture in the rooms and living room are great. There is plenty of space in the living room for the amount of people we usually have over (1/2 dozen - dozen). I live in a Three bedroom with my two roommates who i had never met before moving in to The Arch, but we get along great and when we all shower in the morning to go to school/work we dont run out of hot water which is a blessing!The gates close every night (they have remote opening and closing) and our front doors have electronic dead bolts that cant be picked so i feel really safe, especially since the only thing surrounding the complex is a grade level private school.The new management is amazing too! The office staff is always putting on events where they give away free groceries, gift cards, LOTS of free food, and things like rent credits (Im talking about them giving away hundreds of dollars worth of stuff A MONTH).They are constantly making improvements to the grounds, furniture, and how they treat the community that they are creating here. The best part is that they are always asking for input from the residents, no matter what it is. This is a great place for students that want to find a welcoming home away from home. I HIGHLY recommend leasing with the Arch.