Kerbside pickup
Yes
The Home Depot in Dripping Springs
Categories
Location on the map
Dripping Springs, Hays County, Texas, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Mask required
Yes
Staff wear masks
Yes
Staff get temperature checks
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Assembly service
Yes
Service guarantee
Yes
Amenities
Wi-Fi
Yes
Planning
Quick visit
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 512-858-5041
Site: https://www.homedepot.com/l/Drip...
Site: https://www.homedepot.com/l/Drip...
Opening hours
- Monday:6AM–10PM
- Tuesday:6AM–10PM
- Wednesday:6AM–10PM
- Thursday:6AM–10PM
- Friday:6AM–10PM
- Saturday:6AM–10PM
- Sunday:8AM–8PM
The Home Depot in other cities:
Comments (199)
I pulled to the curbside pickup parking spot after circling the parking lot twice and finally asking an employee where it was. I texted my name and order number and parking spot to Home Depot as per instructions. I then waited 20 minutes without anyone showing up. I went inside and waited 10 more minutes for someone to finally bring my order out. Staff was friendly enough but this machine needs some WD-40 (which they sell on aisle 17).
Love the selection of holiday items they offer! Staff is always friendly and helpful🤠. Never had a problem with finding a employee to help, they are always very informative and considerate. Updated 11/11/2020
There was this lady very rude looked me up and down and ignored me til I looked over n flagged another person to help me. The ladys name was Leslie. I couldnt type in the number I was shaking so bad from her being so rude for no reason. Horrible custome service. Ill never come here again.
This is one of the Home Depots I enjoy visiting because of the staff. Instead of avoiding me they are always available to help locate a product and make the effort to answer questions and concerns.
Probably the best Home Depot to shop at in the Hill Country. I forget her name but the sweet, older lady always greets me with a shopping cart when I come in and asks how I am doing. Most of the staff are very nice and are always in a cheery mood which is rare for a big box store. This store is much less crowded compared to others in the Austin area. The reason I give three stars is because in the morning it is impossible to find a lumber cart. Whether due to a shortage or filling PO orders, there are no carts to be found in the morning before 9 A.M. If you have to use a cart, good luck on finding one! Regardless, an all around great store.
Usually out of the things that I need. It’s so difficult trying to find things there or a good substitute. They usually do not have enough H carts for wood. The few that they have they like to keep outside blocking the fire lane rather than inside where most other Home Depot’s keep them. If you’re lucky enough to find one outside make sure you bring it in if you need it.
Surprisingly uncrowded, given the time of year.The associates were friendly and helpful.I dont notice empty shelves. Seems like they have a decent amount of product.
Fantastic selection but I must agree with other reviewers that its hard to get help. I waited around for someone to grind keys for me and saw many young, summer hires pass by avoiding eye contact. I walked over to the register and asked the young guy working there to ask someone to come over. No announcement was made, no one came. After a few more similar unencounters, a young cheerful guy named Adrian asked if we needed help with keys and was so polite and happy to help that it almost made up for the 15 minutes standing around. He was great! Management needs to get on these ostensibly new hires. Theyre way more interested in each other than they are working there. I get it, but its not a great way to run a business on busy weekend days.
This Homedepot is like all the rest . It’s the people that work here that makes it a great Homedepot.. I give it a 3 star ., “like all the rest “
Really not much difference in any of the locations as far as selection goes. This particular store seemed to have a restocking issue during my visit. There were lots of pallets blocking the aisles. Im guessing that they have staffing issues just like everywhere these days.
The associate or whatever they call themselves and the electrical department. Are extremely rude. Not only he didnt want to help I can hear him cursing about having to walk half way across the store to answer a question for me. And was not very helpful. But the people at the service desk and check out where a five star. But I dont believe cursing and a store is something I would call professional or should be allowed. You cant walk from where the light bulbs are at into where the wiring is at and I think maybe they should find another job.
Great experience from start to end. Got all the help I needed promptly and professionally. Manager worked with me on a financing promo and I was provided tile loading muscle to boot! Outstanding customer service!
Ive been quiet a few times since moving to the area. EVERY single time I went I got exceptional customer service. Once for lumber, once for plumbing, again for tools, once for a return and again for an exchange. Not necessarily in that order. 😅 The store is always clean, well stocked and organized and the employees are always happy, helpful and knowledgeable.
Great Store, Nice people always helpful!
The people * working * there are the most disgruntled group of people Ive seen yet all in one store. The ones who stand at the self-check counters are clearly unhappy with their choice of income source. Ask them one question and theyre seemingly on the verge of telling you to do it yourself. Ive called ahead to ask about product availability, had the person in that department on the phone, and they tell me theres nothing like it there. Go in 10 minutes later and its on the shelf that they were supposedly looking at. I will gladly drive on down 290 to Ace for any other supplies that I need in the way of HD-type supplies.
The pro desk and checkout are always full of knowledgeable staff. Pleasant to deal with them on an almost daily basis.
When nobody came to front of store to help with propane tank exchange after 10 minutes, I returned to cashier who checked me out, and she immediately left her station to go outside and help me. Nice customer service on her part.
People were standing around talking to each other instead of helping customers. One young man was running a forklift stopped Midway up I look to see what he was doing and he was playing with his phone online waiting on another spotter to show up. The cashier at the commercial check out a young blond woman was chit-chatting with one of the outside loaders some people came in and had to ask him to give them help. When I approached the counter with my goods I set a gallon of roof cement on the counter and she asked me if that was mine she was also playing on her phone as I walked up. I was also in there the day before and saw a lot of people just standing around worst Home Depot Ive ever been in.
AVOID IT LIKE THE BLACK DEATH! This Home Depot must scour the nation looking for the rudest nastiest people they can find to hire. I have never ever been treated so rudely by every person in a store. I thought maybe it was just the one trip but after a second trip there is no doubt this location has a serious problem. I’ll just drive down to Spring Branch from now on, the extra time and distance is worth it to avoid this place.
I bought a Cub Cadet string trimmer in August. Once it cooled off a little I used it for the first time in September. Next to my time share, it was probably the worst purchase in my life. By design it couldn’t even roll over a rock the size of a golf ball, as only having two wheels there was no way to move it forward except to manually push it around as hard as you can without slipping onto the thing seriously injuring yourself. So I tried to return it being I only used it once. The management denied me being it was 2 weeks outside of the 30 days. I took it home and gathered a few recently purchased items totaling $240 and returned those, and canceled my Home Depot credit card with them. Whats sad is how easy and eagerly Home Depot was to sever a 25 year relationship with me, especially since they have given millions Anti-American organizations recently. I practically built my home, many projects and a few remodels, countless tools and outdoor equipment using Home Depot. Fortunately there’s a nearby Lowes and Amazon Prime for me. Goodbye
This is an unusual store in that its always has exceptionally friendly and helpful staff. Although I live in Austin, I almost always stop into this Home Depot when Im in Dripping if I need anything.In the past I didnt like Home Depot because although their selection and prices cant be beat, I always had a hard time getting help finding things (lets face it, the stores are huge and have everything). Over the last few years the company has done a great job improving customer service in all the stores I visit. This store however is exceptional.You almost always get a friendly greeting when you walk it. And an offer to help you find anything. Anyone you ever ask for help either helps right away or gets someone who can. Its never failed to happen and thats why I stop in this store most times Im in Dripping Springs.
Ill never buy another thing from this location. They screwed up a flatbed delivery to my house. Busted materials, cracked my driveway, and refusal to own the mess up. Poor management gave me a runaround.
We spent over 1880 on a lumber project. We spent 480 or so on a new dryer. When we were getting lumber an employee would just help load what we were getting at the time then walk away and begin talking with one of his buddies and on his phone. We filled up three carts plus a fourth.with blocks for leveling the foundation of our project. I told the cashier girl that the service was pathetic and all she said was sorry. We spent around $2300 plus and got the sorriest service imagineable. Personally i cant wait for Lowes to build a store in our area. Maybe the competition will make your store a little more customer conscience.
Ordered refrigerator online selecting Dripping Spring as home store. Went there to check on the issue of delivery that keeps getting postponed. They have nothing to do with online orders and I would just have to take it up with them. Stated everything is on back order and can’t get one. They don’t inform you there will be no guarantee of getting product just that it is on back order after you order and pay. Would not listen to a word I had to say, just kept saying we have nothing to do with it. Oh, and we are experiencing difficult times these days. I was made out to be the bad person because I was upset about it.
Friendly service great selection and I cannot wait to buy the 2 story shed out front. I really appreciate being able to see the products assembled and ready to walk through. Nice people as well.
Place is an absolute mess inside. You cant even walk through the isles.
Purchase of the equipment was great and fast; took about 15 minutes. Getting the equipment I purchased was a cluster; took about 2 hours.
Nice Home Depot. People are nice and helpful and so is the community
Curb side pick up did not work. I never received email confirmation. I verified the payment with paypal and called store to get status of order. Status said it was ready. I finally gave up and went in to the busy store to pick it up. l won’t do that twice.
Always good shopping experience.
I wore my tool vest into this Home Depot, like I do every time I stop at a Home Depot during the work day. But this trip I wanted to look at some new tools and see how they might fit my vest. A gentleman told me he runs the pro tool desk and Im not allowed to bring my tools in because essentially it looks like Im stealing. Ive spent tens of thousands of dollars to Home Depot over the years and Ive never stolen anything. I didnt like being accused of looking like I might steal something. I think this guy was on a power trip and it put a really sour taste in my mouth.
Prices have gotten so high I am repairing most of things around the house instead of buying new. The prices at Home Depot are getting very high.
Shopped at this Home Depot for seven years and todays visit was the worst. The box I asked for help with and loaded in my cart had been opened and half used. I didnt know until I got to my car and noticed the weight difference. The person helping me should have realized something was wrong. Then customer service replaced it with the wrong item. They are nice employees but not paying attention.
Just stopped at Home Depot and received great service. I am a small business owner and thought I would look at some of the reviews for Home Depot which is one of if not my favorite store. I found 2 people who had written reviews and mentioned other stores for your shopping needs. Why would someone try to sell another store unless they worked there. This is the same B.S. that we get on the internet with our business. If people would spend more time promoting there own business instead of disparaging others, how much more effective would they be? I HAVE BEEN SHOPPING AT HOME DEPOT SINCE THEY OPENED AND I HAVE ALWAYS RECEIVED GREAT SERVICE!. Dont listen to a slithering excuse for humanity who want to spread their misery to any and all. Go to Home Depot and enjoy the shopping experience!! KEEP UP THE GOOD WORK H.D.!
This is a good home depot. It has a plant/outdoor section for those inclined. Staff is pretty alright in Dripping Springs. I cant rate a home depot 5 stars, cause I dont love it. But it is a fine store.
Ordered online to speed up and streamline. AN HOUR AND A HALF LATER we are finally loaded. Also say they require masks but there is ZERO enforcement. Next time, Ill drive to Austin.
Had a good experience at the Dripping Springs location. Getting ready to buy new windows & doors for my new home. I am on a tight budget & Johnny in this department showed me many options & helped me understand a lot of valuable information. Great employee!!
Great store with a super friendly staff. Never had any issues here dealing with returns, or any customer service needs. Carry a lot of Dewalt tools which I am a big fan of. Also, they carry Philips Hue smart lights, bonus.
They have good straight lumber, the employees are fairly knowledgeable, theyre very friendly, and I always get in & out quickly & without hassle. Also, they have 4 self-checkout registers that are always running smoothly so you can get in & out fast.
Staff was incredibly nice and the store was super well organized and clean. thanks home depot dripping springs for a great shopping experience!
Like any other Home Depot or Lowes, employees with full knowledge of their section absent for the most part. Anti-union policies diminish attraction of good labor. Adding to this is a policy of very bare staffing. Difficult to find an employee that has time for you and the knowledge tovanswwr your questionm.
Cindy Johnson in appliances is the best! She helped us correct a big problem with a washer and dryer delivered that did not fit our space. She arranged for pickup and delivery of new appliances. You can really tell she cares about her customers.
We were looking for a fan that was shown to be carried by this store but we couldnt find it. Sydney helped us by checking other stores to see if this fan was available. We didnt find the fan but the customer service was outstanding!
I love Home Depot and Lowes. I just moved to Dripping Springs and have made many trips to the Home Depot there. The employees are the friendliest Ive seen at any store. The store is clean. I cant bring myself to give it the full five star because it doesnt carry everything I need but its solid.
Have u ever been in a Home Depot and been unable to find an employee to help u? Me too! So annoying! Heres the GOOD NEWS: the Home Depot in Dripping Springs has great customer service. Ive been to this location twice in the last week and both times an employee approached me to offer help. Such a breath of fresh air! Thank you Dripping Home Depot! Keep up the good work.
They have a great selection of products of perhaps not quite as much as other Home Depot stores. The thing I really like about coming here is its never crowded and the associates are very friendly of perhaps not always as knowledgeable as one would expect.
Ordered online 8 bags of stuff - 2 each of mulch, pea stone, water softener salt, and top soil from opposite sides of the store. PayPald it, and when I got to the store about an hour later (after Id received an email and text saying it was ready to pick up), went to the customer service desk to sign for the order, and bingo! They asked me drive my car down to building materials and someone would load up my purchase. Done and done. Now, I did this on a Tuesday so Saturday may be different but they make the effort to get you on your way quickly.
Recently moved to Dripping Springs and have been in the Home Depot several times. Every time I have asked someone a question or asked for help they have been friendly and very helpful. VERY IMPRESSED with the employees and the store. Highly recommend.
Thanks so muchMuch appreciation to ManagerReally thrilled with your abilityFor me to get package ordered from Costa Rica
It was a great experience I got everything that I wanted and they were very nice pleasant place to shop at I got gold spray paint and black duct tape and pink paint now Im ready to go to town
Hard to find help, no one in garden area had any idea where anything was. Typical of big stores, no customer service either help in store or load out.
Paint Master DON DOYLE helped me earlier this week in putting together just what I needed to stain an area of raw concrete along my homes foundation. Nothing more - nothing less, just exactly what I needed. Great guy with lots of knowledge, good advice, plenty of patience and a winning personality. Thanks, Don!
Every employee I ran into was extremely nice and not in a forced awkward way. People seemed generally happy to be working. I will definitely be using this Home Depot on a regular basis.
Shop here regularly as no other option in Dripping Springs. If there was a Lowes, I would take my business there at this point. I recently placed a very important Pro Desk order with Joe W. for LVL headers. I was told the headers would arrive in 2 business days (Friday) or worse-case on the 3rd business day (Monday). I told him, Monday is fine, Friday is great. Turn the page 7 days from my initial order. No calls from Home Depot. So I called them and asked about the order. I spoke with Larry at the Pro Desk and was told that he would call me back. Well, guess what? It is now Friday, 2 days of phone silence from HD with not a single proactive call from ANYONE. My order was promised to me 4 business days prior. Very poor Pro Desk service. I am stuck waiting for garage door headers & unable to complete the final framing construction of our building. Literally, everyday I dont get these LVL, is another work stoppage. I spend another 30 minutes today with the phone ringing off the hook at the Pro Desk and finally talked to Kate (+1 star for Kate) in customer service. She was great, called the vendor and called me back within 10 minutes. Im now being told that the LVL headers will arrive tomorrow or 9 days from my initial order. I understand vendor management is difficult, BUT do NOT promise me a delivery date & then fail to follow-up. This entire situation has cost me money and so far a week of delayed construction.
Google maps said this was Lowes. I asked Google maps to send me to Lowes and it guided me into Home Depot. Still says it is Lowes. I wonder how much money Home Depot pays Google to send potential Lowes customers to Home Depot. I hate Google. Its NOT RIGHT! Home Depot sucks too!
My husband has such a wonderful time getting all his much needed materials here. The staff is always helpful and asking if we need help. They always have everything we need and more.
Nice store friendly associates
Not the best Home Depot. They should probably try to hire people that have at least a small amount of knowledge in regard to the department they work in. The garden department is pretty sad. Is it really that hard to water plants? Seems like it would be an enjoyable part of the job. I cant imagine what kind of person it would take to stand around and watch plants die. One of the female employees was complaining to another there was nothing to do. I have a suggestion. Water the dying plants.
09/21/2015The people at the Dripping Springs Home Depot were very nice and helpful - they are worth five stars.BUT, their appliance delivery service is terrible. They delivered our Refrigerator a week late (thankfully we had a back up in the garage). I called the delivery company four or five different times and I was only able to get ahold of them once and on that single occasion, they were rude and indignant.I would not buy anything from them again that relied on that delivery service. To be clear, I still go to the Dripping Home Depot and I like it/them. It is the delivery service that is bad. When I spoke to a Home Depot manager, he stated that they knew they were really bad and were trying to take steps to replace them, but it would take time.
Home Depot this place always has exactly what I need and then some. Every time I go I want up leaving with more than I originally wanted to even shop for. They have so many great ideas when you pass the isles they make it very tempting to want to purchase a lot of the items. so I do
This is my GO TO Home Depot. The staff at this location seems to be a little more knowledgeable then some other hardware stores. Recently I needed a large amount of lumber cut to size and they did a great job.
It never has any product I need poor management store should be closed I go to austin stores and they seem to have stock levels not sure why they dont but lowes would be better than that
The store employees hardly ever answer the phone once you get past the recorded stuff. And when they finally do by some miracle they cant get you to the right person or just hang up on you. But when youre in the store theyre pretty good and no problems. So I guess 50/50 is as best as it gets in Dripping Springs.
DO NOT BUY COUNTERTOPS FROM HOME DEPOT!!!!! This has been the worst experience Ive ever had with a retail company!!!!! It has been months since I first went to them about granite countertops. They will not answer the phone and Ive had to write notes and put them on their desk begging them to call me back!!!! Now the guys are FINALLY at my house and want to charge me $700 to pull the old countertops and wont out in the bathroom tops bc they didnt measure the backsplash correctly !!! They want me to tear down full sized mirrors in both bathrooms bc they dont know how to use a tape measure!!!!! How about a heads up guys? No courtesy call the day before!!!! STAY AWAY FROM HOME DEPOT!!!!!!
Always clean, generally well stocked, usually helpful, occasionally go out of their way, never boring. My favorite toy store for sure.
Manager in the Garden was so unprofessional.
When I ask a service desk person if their large tool box could be put in layaway I was told That it could put in Will Call. Having never heard this before, I ask how muck I need to put down on it. Home Depot help desk answer? You need to put a 100% down and well call you. I did not go in there for a comedy show. Ive lived in Dripping Springs all my life and I promise you I will NEVER step in that store EVER again.
Friendly staff!!!! Great inventory!
Love the place, what can I say. Im there at the local one at least one to two times a week. Employees are nice and try to help.
I really appreciate that I can have a discount because Im a vet. I have a small furniture refinishing shop and get quite a few supplies from HD. Thanks, Tommy Eglin
Employees are rude and are shocked to see people of color! Their garden department never have what Im looking for and I have to drive to Bee Cave to shop!
A quick and convenient place for quick repair or building projects! Helpful staff, relatively quick check-out and good prices. What else do you want.
Very friendly and helpful. A dark bearded fella sticks out in my mind. A very happy to help upbeat individual. Had what we needed. Very good experience there for sure.
Friendly staff, but you can never trust what the Website says is in stock. I frequent this location multiple times a week due to location. At least every other week, something I need is out of stock, when the website says there’s plenty in the store. Sometimes I’ll come back a week later and it’s still not there after I’ve pointed it out to staff in that department. This has happened 7 times in the last 3 months throughout the entire store.
It’s the best Home Depot in the Central Texas area.
I can always find what I need. Sometimes I have to improvise or get a similar item, but my projects get done and thats what matters.
Considering this is the only place in town (without driving back in to Austin), they certainly could be lazy and not bother with good service or a nice store. Luckily they have friendly people who can usually help you figure out your problem. I even prefer them to the SW Austin location a lot of the time.
People who work there are not required to wear a mask. I will take my business elsewhere. Find a store that is more considerate of others.
Love it. Every time. Great products, well laid out store, first-rate CS.
Employees are helpful and generally more personable that other stores Ive shopped in the area.
Not all mployees were wearing masks!!! I just wanted to get my stuff and get the hell out of there. I am very disappointed in HD Management!!!!!
This location in Dripping Springs TX is one of my favorite HD stores because of the number of helpful staff. Other store managers should come and copy the best practices from here.
Friendly service at front desk, and outstanding load out at that location. But why not fill orders at pro desk. Then customer wouldnt have to go to both places to get order?
Generally has all my DIY needs. Friendly service. Ease if checkout is very expeditious.
Nice place. They almost always have everything I need to get the job done.
The workers at Home Depot are helpful and friendly. Always have ample parking. Is close to grocery, restaurants and other businesses
Richard in Dripping Springs helped me with a battery. Very nice and helpful and found me a good deal.
I built my home with this Homedepo back in 2011 and always had great service experience. Its the #1 STORE.
Worst home depot Ive ever had the displeasure of using .
Horrible customer service management is super rude and looks down at you. Nobody knew anything about anything. Ugh pure headache
Got what I needed at a competitive price - good. Trying to find help was a challenge and once help was found they didnt have a friendly helpful attitude ar all - bad
Everything you need for making your yard look great!
Typically have whatever I need or a reasonable facsimile. The window and door department is usually a ghost town, but the rest of the place is attentively staffed.
I was totally just satisfied with my visit there because they did not give me my credit card approval I will I will not shop there again
I came to check out the plants. About 1/3 of the plants were in rough shape. It was 103 degrees, that would make anyone wilt.
Looking for building supplies great place. Helpful and friendly staff
I spoke to a woman named Crystal and she walked around the store looking for an obscure part for me.Ive been to many Home Depots and never got such personalized service. Way to go HD dripping springs!
Terrible check out people. Cant stand the rude attitudes from the employees. Dont unless you have to.
Sales staff are always helpful...always greeted with a smile. they have saved me money on projects by making sure I only get what is needed.
Best home depot in the austin area! Nicest employees as well. I go here whenever I need this type stuff.
The supply store to fix it myself. Most employees are helpful. Some not.
There is always someone who can assist me with my needs. This is my 2nd home!!!!
Good store, but some employees seem like it is an inconvenient to answer a question at times. Other than that, enjoy shopping there.
Sanitized carts, masks mandatory. Helpful staff. Very organized. App map is not accurate.
Just like every other home depot. They have what you need, but assistance is spotty.
People are always nice. Hard to find items we need sometimes.
Very helpful staff...found nitrile disposable gloves at half the price at Lowes.
Didnt have what I needed this trip...out of 1/2 inch treated plywood. ..staff unable to check price or availability
A little sparse for help in the plumbing and electrical areas. VERY sparse on tools. Their outdoors staff are terrific.
The store is okay, but Ive seen better.
Great service, at this location. Other Home Depots should use Dripping Springs as a measure of success.
If you go after 5, its a ghost town. Great for ease of shopping, darn near impossible to find anyone working there.
Love the Home Depot brand products for quality andnd price.
Purchased bags of mulch. Young woman placed them in my car. She was very sweet and efficient.
My favorite DIY place to shop... they usually have everything.
Excellent parts, nice price
Every time I go all the employees are very helpful and friendly. This is favorite Home Depot to go to.
Its just like all the other Home Depots.
Very friendly staff. Fast check out. Love to shop there.
Covid is a mess, but theyre still supporting all of us contractors helping the public
Bought a new window unit ac, best price and 2 year warranty around!
The best prices friendly service. We saved 46 dollars on paint paid only 15 cents.
Lexi and Caitlin were very helpful with getting new dryer.
Just looked into a custom bathroom vanity. Service was fantastic.
I was asked if I needed help immediately. Store is clean and well organized
This locations staff are very nice and have good knowledge of where and what specific equipment is.
Sales associate Paul was very helpful and friendly, always great service at Ho.e Depot
Great service at Dripping Springs location, and the staff is always friendly.
Its a Home Depot... This one is clean and stocked. Organized.
I liked how someone greeted us and helped us know which aisle had what we needed.
Nice store and pretty good variety in the garden center.
They are a little short staffed and sometimes its tough to get waited on paint dep. Is great
Great experience today. Customer service was good on this trip
Great place for all your homes needs . employees and very helpful
Because its close to home and the electrical staff is almost as knowledgeable as my wife and I 👷👩🔬
Greatest Home Depot in all of Dripping Springs!
Asked a guy 3 times where something was. Very rude
Quite a big store. Well maintained
Great place, check the website first to make sure its in stock.
I do a lot of business from Home Depot. I always find what I need
Staff is always very nice and helpful
They have nearly everything you need. Military discount is a bonus. Floor staff difficult to find sometimes when you need help.
Dripping springs location doesnt seem to have what I need frequently. Very frustrating 👎
You can always find what you need for your projects and the staff is always super helpful
Great, in and out, good help and great checkout
Great & helpful staff through out store
Aubrey is really helpful in getting play sands from the back
Very helpful good customer service, then in austin
Nails screws boards and friendly service
Well managed store. Friendly staff.
It was amazing the employees are good at their jobs and arent rude
No chlorine tabs. Let me know when they come in
Store is laid out well and the staff are helpful.
I can usually find exactly what I am looking for. The employees are very helpful and friendly
It was nice people are friendly.
Lots of offers for help, well organized.
Item showed in stock and it wasnt. Long drive for nothing.
Good place to get stuff for your home repair do it yourself.
I encountered 3 very helpful and courteous employees.
Friendly service and all ways with a smile and work hard to please the customer
Its Home Depot if you dont know Home Depot by now maybe you should go check it out yourself
Friendly service had paint I needed.
I just love places like this , all u need but groceries, how can u go wrong w all the guarantees u need
Great products - very good supply - great prices - great help!
Its a shame I know more about the store than 95% of the employees in there
Best Ive seen! Very helpful staff.
Great customer service each time I visit. Ask for Ann.
The staff at this location is unusually friendly and helpful.
Great place to shop
Return of leaky hose. Poor experience. Took 30 minutes just for a like for like exchange. Very poorly trained staff.
Excellent This great guy named Marc is amazing. 👍⭐
Stopped for paint, left with a lot more
Easily the most friendly and helpful Home Depot employees
This one is way better than Bulverde.
Great people, great products, good prices
Paint department was extremely overwhelmed... Manager had to make things right
Always great service and helpful staff.
Im there all the time for home projects and they have everything.
I was a bit disappointed to see none of the staff wearing face masks
Very good experience at Home Depot.
Great deals lots if staff to help.
There was only one register open many people in line !
I like this place... good place to buy Christmas gifts
A wonderful place to buy a variety of wood.
Always helpful. Well stocked store.
Brian helped me in hardware and was great
Great store with very helpful staff!
Yup. Better than Lowes.
Good service glad to Plumbing departments in the front
Total reviews rating 4.2
199 Reviews for The Home Depot 2023:
Review №1
2022-04-15Great location, easy in and out, big parking lot, friendly and knowledgeable staff, more affordable prices than other home improvement stores nearby. I am just grateful there is a big home improvement retailer in Dripping Springs. I have also used their pro desk and referral service. They have great line up of independent contractors and home service pros available at your finger tips. I have noticed some items are out of stock when I needed them, but this experience is consistent at every retail store I have been in since the pandemic. If I am not complaining about the shortage of stuff in stock at HEB (which its everyday they run out of stuff), I cant really be complaining here.
Review №2
2022-05-18This morning was a great experience at this Home Depot. Roger and Charlie went out of their way to help me find a grass seed that proved difficult to locate. In the end (10 minutes later) the store didn’t have it but they let me know I could order the product online which is great because mixing grass is a no no! They did not make me feel rushed at all… It is so nice when people go the extra mile😊
Review №3
2022-04-12Excellent service. I guess I was here at the right time on the right day. Came looking for a poblano pepper plant for my sweet wife. Found only one in the bin unmarked. Brought it to the cash register where the clerk could not find the item in their database. He said well I guess it’s free today. Thank you Home Depot.
Review №4
2022-05-17Jimmy at the rent and repair department is amazing.I’m a city boy who had to mow a lawn for the first time when I moved here. Of course a bent the blade driving my mower over a a tree stump.Jimmy helped me fix and understand the tools I need and how to fix it in my own next time.Others at this Home Depot were similarly helpful.My mower and I are back to work. And I feel better about my ability to take care of our new house with this Hime Depot near me.
Review №5
2022-04-12Our company makes $90k per year of purchases from HD on average accordingly to our accounts Div. The DS store is one of the worse stocked stores seemingly purposely stocking in a way that manipulates your purchase to have to buy more fitting and accessories especially for plumbing and electrical than you would if they just stocked the correct options. Their response is ALWAYS the Bee Caves store has it. Well we’re not in bee caves out here now are we. This HD was once out of shovels while stocking xmas trees in October. Wow- guess what, they had shovels in bee caves. Second is the propensity of their staff stocking and doing other should be night time activities during peak store hours - they are ALWAYS in the way shutting down isle and running forklifts as if these clowns are running a DC rather than a retail outlet. Third is the customer service- try asking for help and you’ll find it’s viewed as a major imposition as well- they’re busy doing other things or they just plain don’t know anything about anything. A final straw we went to purchase t-bar wire clips which is essentially a 3” long piece of 12g wire pre bent to go around t posts. Most stores just give these away. The bags were ringing up for a penny a piece. We had 80 bags so we asked for help to enter 80 so we didn’t have to scan all of them. In the middle of scanning HD said there’s no way these were a penny and then took the bags away from us and lied to us stating that there way a safety recall on the bags of pre bent wire refusing to sell them to us. With men in the field we left empty handed and went to Tractor Supply- where without prompting they handed us a bag of 1000 clips FOR FREE. We’ve since checked back at the HD and found the so called recalled bags of clips sitting on the shelf this time with a price equating to a whopping $160 for 1000 clips. What a bunch of lying and cheats.So we are in the process of changing our corporate partners to Tractor Supply and Lowes. We’ve averaged $90k per year over the last 11 years with HD. And this DS location killed the deal in one dishonest spiteful 2 minute episode over some worthless wire clips which should of been honored on pricing where most ag and fencing places just hand them out. Karma. It’s coming. And it usually hurts. Good luck bozos…
Review №6
2022-06-28Cindy in appliances is so helpful, knowledgeable and fun too. She went out of her way to help us when our refrigerator went out and we needed a replacement. Thank you, Cindy!
Review №7
2022-04-20Today I took a car battery back that I purchased 7 months ago. It had a 3yr warranty. I was told that do to a new policy if I dont have my cash receipt I cannot exchange or receive money backArgued the point Garden exchange but then they didnt have one that would fitI was sent away with a $119 Home Depot gift card
Review №8
2022-06-05If youre a contractor or a tradesman dont waste your gas going here, go to Mc Coys or an Austin. Home Depot. Ive wasted too many trips to this location to pick up construction supplies that are supposed to be in stock yet nowhere to be found.
Review №9
2022-02-16If I’m honest, and God knows I try, the Home Depot management need to do a better job of keeping products in stock. This is not just a COVID influenced supply chain issue, it’s basics. Such as roofing vents and shingles, PEX fittings, garage storage, smart home electronics, electrical switches, PVC pipe, basic hand tools, micro-sprinkler items, etc. In fact, I cannot remember a time when I’ve gone to Dripping Springs Home Depot and found everything on my DIY list.And it’s not just me, when I talk to the associates, their standard answer is check homedepot.com where you can see which stores have what items. It’s a neat feature, but it begs the question, if the website has it, and other Home Depot stores in the vicinity have it, why doesn’t the Dripping Springs Home Depot have it? Brick & mortar retail establishments need to understand that there are other online retailers that will deliver items to my door the next day. There is a value that brick & mortar retailers still have, but if they cannot keep products in stock, or they cause you to drive an hour out of your way for a $20 item, the value is negated.
Review №10
2020-05-09We do a lot of projects around the house and sometimes we need the national brand just for selection. This store has a community feel. Staff is friendly and they’ve handled the COVID thing very professionally.