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Phone: +1 713-662-3950
Site: https://www.homedepot.com/l/Pin-...
Opening hours
  • Monday:6AM–8PM
  • Tuesday:6AM–10PM
  • Wednesday:6AM–10PM
  • Thursday:6AM–10PM
  • Friday:6AM–10PM
  • Saturday:6AM–10PM
  • Sunday:8AM–8PM
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Total reviews rating 4.2

199 Reviews for The Home Depot 2023:

Review №1

2022-03-24

Be very careful when you rent here. Make sure you read the receipt. “Damage protection” is automatically added. Thoroughly inspect the equipment before you leave because the clock starts when you get the paperwork. I paid extra time because I had to take the stump grinder back due to worn out blades. The person at the rental place was bragging about how easy it was to change out. If it was easy then there’s no reason why they don’t make inspecting and changing out the blade standard practice, especially since they sneak in added fees. A business has to make an extraordinary effort for me to give one star. These people have earned it. I would give 0 star if I could. Forget about trying to speak to the manager. She’s busy… Go elsewhere!😬!

Review №2

2022-02-13

Coming to this location for 10 years, always have what I need. Recently rented some big tools that I had never used before and checked the rental section. As usual, they had what I needed but also some expert advice to go with it. Eddie in Tool Rental is fantastic; friendly, courteous and very knowledgeable about everything they have to rent. He has extensive experience with the tools I used and made sure that I knew how to operate them and was comfortable with using them. More than that, Eddie had some great tips for my rentals that probably saved me a lot of time when on the job. This is definitely my go-to tool rental stop, great service!

Review №3

2022-06-05

I do declare this city can never have enough Home Depot’s because every location I’ve visited this far has been equally buzzing with busy employees and shoppers in this store. Whatever your home improvement project is I can Almost guarantee they will have what you need or send you to one of their partners like us who can get your projects completed wonderfully.

Review №4

2022-04-18

Customer service here is trash. While waiting in line I already knew the employee that I didnt want because of her attitude and demand demeanor. Of course they was the employee ready to assist me. Im a property manager and shop at Home Depot all the time. This was my first time to this location because it was on my way home. I had several receipts from previous purchases (granted I couldve taken the time to sort and find the correct one before getting to the store) with my product that I wanted to return. She had an attitude and told me she wasnt going through all that. Long story story I sought help from get assistant manager who was no help, couldnt help, and offered no solution. Emphasis on not offering a solution because I asked multiple times to suggest a next step for me to get a resolution. He wasnt willing. This is some of the worse customer service Ive ever experienced at a Home Depot. The other customers around me were shocked. Still shopping with HD just never this location again.

Review №5

2022-04-15

Great selection of gardening supplies, plants, and planter boxes at an affordable rate. However, some of the younger staff were unable to help us locate what we were looking for. Showed them a picture of the website saying it was in stock and they claimed the store didn’t have it.

Review №6

2022-05-10

I came to pick up a curbside order and they took awhile to come out… then the lady with a curly Afro and top lip piercing told me… “Just So You Know We Don’t Do Curbside until 9 or 10, if not you have to come in”

Review №7

2022-02-05

The Home Depot was fine. I got the equipment I needed. The prices were OK as was the parking. The self-checkout was quick and easy. The place was cold because of the extreme weather outside. No real problems.

Review №8

2022-04-10

Awful place. Employees are rude to the extreme. I called them today to learn about the fluorescent tube disposal options in the store. I just called because Google suggested them. After 5 minutes waiting the get on hold with someone, one entitled employee in the appliances department started yelling at me because they dont do that there, and she told me to get your phone and Google it. Of course, I wouldnt have called them and waited that long if I havent actually used Home Depot to dispose exactly the same fluorescent tube. But that was California. Haha, Texas has a lot to learn from other states, and includes good manners on the phone.

Review №9

2022-05-01

It seems as though every employee needs to take a course on both what items that they carry are and where they are located in the store. I mean items that I thought everyone knew like say....a road flare. Nobody had a clue about what a road flare was. BUT I FOUND A HIDDEN JEWEL, A CASHIER IN FRONT OF THE LUMBER DEPT. RICHARD! SUCH A WONDERFUL, BEAUTIFUL HUMAN(WHICH IS RARE NOWADAYS SADLY). I PLAN ON BEING A REGULAR. I ENJOYED MY TIME (EXCEPT FOR THE PRICE AT THE END. LOL)

Review №10

2022-04-24

Top Ladies of Distinction donated garden supplies for our garden at Macgregor Elementary.On behalf of the students and staff we thank you.

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