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Phone: +1 830-895-8800
Site: https://www.homedepot.com/l/Kerr...
Opening hours
  • Monday:6AM–10PM
  • Tuesday:6AM–10PM
  • Wednesday:6AM–10PM
  • Thursday:6AM–10PM
  • Friday:6AM–10PM
  • Saturday:6AM–10PM
  • Sunday:8AM–8PM
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Total reviews rating 4.2

199 Reviews for The Home Depot 2023:

Review №1

2022-04-19

I have been to a lot of hardware stores and have been treated fairly in most stores but it seems that ONE specific employee, Maribel, is always treating customers very rudely and does not care about the way she speaks to customers at the Pro Desk.I believe there needs to be some kind of attention brought to said employee about this behavior, given that not only does she make the check out experience awkward and uncomfortable but I am easily in this Home Depot more than 3 times a week for company purposes and I am always looking to deal with someone else to check out instead of dealing with her.Other employees are extremely friendly and always help out in a great way, it just seems to be that this one specific employee did not get the memo.

Review №2

2022-07-07

I got in 20 minutes before closing. Even though everyone was very busy making the place look good before they closed, all the employees helped me complete my list of items. By the time I got up to the register it was closing time.The cashier was quick, courteous and didn’t rush me. Even though they were closed they still were able to take the time to load my truck for me.I was very impressed!!

Review №3

2022-05-04

Colleen is a gold star employee. Her professional knowledge of Home Depot is out-standing. She wears a smile that doesnt end and is so helpful when asked a question. She should be recognized for her performance. Colleen is definitely an asset to Home Depot. Thank you Colleen for going above and beyond in assisting me today.

Review №4

2022-06-04

Home Depot in Kerrville is very efficient and well organized. There were a lot of employees available and easily found. Each knew where most, if not all items I required were located. Shelves were well stocked and items easily found.

Review №5

2022-06-30

My visits here are pleasant. If you ever need anything ask for David Torrez… He is very knowledgeable in all departments and he is willing to help, he will answer your questions and if he doesn’t have the answer he will find someone that does. This HomeDepot is a Hill Country Gem.

Review №6

2022-05-06

Lowes 🏠 home🏡 improvement is my choice when it comes to purchases.Bill (manager) and Rich (assistant) are very helpful, friendly and eager to help as are many other employees at the Kerrville location.Way to go Lowes!

Review №7

2022-06-16

I purchased two Magic chief 10.1 cu ft refrigerator’s online Tuesday, June fourteenth 2022. I picked them up and took them home. When I unpacked the refrigerators I saw that they were both badly damaged on the bottom. One was so damaged the refrigerator door wouldn’t even close properly. The next morning I called Home Depot and they said to bring them back, I asked if they would compensate for my fuel and a manager named Mac said he would give me $75.00 for gas. When I showed up to return my $831.37 purchase and get two more refrigerators ,“this morning they told me over the phone they had both in stock “ when I showed up they wanted to take $75.00 off my next purchase instead of giving me the gas money Mac had promised over the phone. Problem is they Lied they didn’t have any more in white which is what I ordered in the first place! I’m done dealing with idiots!

Review №8

2022-01-26

Not all departments are stocked very well, they are unable to give you an answer of when something will arrive when you order it. Also now they will not ship between stores, so if your local store doesnt have enough of an item they will check if another store has it but you know to go get it yourself. Also some departments will not call you back when you leave messages to find out if or when an item will be in store

Review №9

2022-04-19

When passing through Kerville on our way to the ranch we stop here to find everything we need. Plumbing to paint, they have it. Great stop for us

Review №10

2021-12-17

Good Home Depot store in Kerrville. Better than your average Home Depot. I used the curb side pick up option. I ordered on-line and used the pick up parking slot. They brought my items out within 5 minutes. Overall, a very good experience. I would do it again.

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