Kerbside pickup
Yes
The Home Depot in San Angelo
Categories
Location on the map
San Angelo, Tom Green County, Texas, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Assembly service
Yes
Amenities
Wi-Fi
Yes
Planning
Quick visit
Yes
Recycling
Batteries
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 325-223-0439
Site: https://www.homedepot.com/l/San-...
Site: https://www.homedepot.com/l/San-...
Opening hours
- Monday:6AM–10PM
- Tuesday:6AM–10PM
- Wednesday:6AM–10PM
- Thursday:6AM–10PM
- Friday:6AM–10PM
- Saturday:6AM–10PM
- Sunday:8AM–8PM
The Home Depot in other cities:
Comments (199)
Found everything I needed there and the staff was very helpful and friendly unlike Lowes could get anybody to help me at Lowes I never can get assistance at Lowes I recommend home Depot
Ive been going to home Depot for many years and you cant never find nobody to help you and electric department or the paint department or lumber department I like home Depot but they need to hire some people because of people out there good they just dont have enough help thank yo
Easy to find stuff if you dont just ask anyone be able to do direct you to the right place
Well-stocked with the usual products. My only issue is the same as for most Home Depots that the workers are not readily available for help, or dont know much. However, they were friendly and tried. Not many were wearing masks. The paint worker was very helpful!
Ordered for in store pick up and had assistance from Brandy she we great.
They had the nail gun i needed and the ramset. No one else in town had it. Great place to get what you need.
I went there to purchase some small items that I needed, no issues I found what I was looking for.
Everything is easier to find than in some places. They always have enough staff to help with checkout,almost never have to wait very long
Clean store knowledgeable staff and very well stocked supplies
Nice place! Everyone spoke English and helped me find a pressure washer.
Great place friendly people! Just wish they would stock more milwaukee cordless power tools like the new M18 cordless table saw and the new M12 stubby impact. Midland depot has like 25 table saws in stock and San Angelo has none. An employee told me it was because of how much the store sells but San Angelo store seems to sell alot. I always have to order my milwaukee products online, I just wish I could run to the store in my town.
Chad in the Millwork department was a great help! Thanks for helping my husband and I. Your the BEST!
Very helpful employees and quality mechanism. Love this store.
Before walking in I prayed please dont let my husband buy more tools. Well it didnt work!Employees are very helpful. Great store.
Its home depot... I mean if you are in the building or remodeling business you know. They are all about the same..
This truly is the do it yourself warehouse. Find it yourself, answer your own questions, check yourself out and load it yourself. A far departure from the home Depot of years ago. Employees are the KINGS of avoiding you. Shame on this store manager. Many years later, I see nothing has changed with home depot. Come for a hammer and go home woke.
Great staff an everything you need you will find
Love it always. But the only thing is the electric scooters theyre not enough of them. Or they just dont work. I am handicapped and I love to go there. But I cant find one. I cant go in.
I been sitting in return since 1:40pm its 2:17pm. They are supposed to be bringing money from the back because my return was 400$They didnt have enough in register. I just asked they lady if they were coming and she said rudely yes they are coming A lady finally called and seemed this was the first they heard they needed money. Horrible customer service. No communication.
Home depot has just about everything you need to satisfy your home improvement needs. Just in case they dont you can order just about anything your mind can imagine. They seem to have adequate staff, but I honestly think they could have a little bit more than they do.For the most part the store is kept clean. Everyone in a while you might find random pallets around the store that seem to have been abandoned, but its not the end of the world.The most frustrating part is the checkout and thus the loss of one star. No matter what time of day or how long the lines are, Home Depot never (and I stress never) opens up any of the registers they have. Its strictly self checkout.
Came in this morning to buy a spool of Dewalt string trimmer line. They showed 41 in stock. I couldn’t find it so I asked for help. After 15 minutes I told them to just forget it and I would order it on Amazon. They said that was a good. Gave them two stars because the employee was polite and agreeable although they were not apologetic.
Live home depot. A variety of such cool things. A lityle on the pricey side for some things. But the people are kind if ever i need help theyre there and sometimes there helping out an old lady run the self pay
Tried to order some windows but was told no one was working that department.An assistant manager told me there was nothing they could do. She told me to come back another day.I don’t think I’ll bother.If you don’t want my business then I won’t bother you anymore.I’m off to Lowe’s! 👍🏼I gave it one star but Home Depot deserves 💩💩💩💩💩 😠😡🤬
Used app to identify aisle #, but still needed the friendly service reps to tell me where aisle was. ☺️
Land here nearly everyday, this store is consistently awesome. Friendly helpful staff,and product availability
Pretty good when you need something for bigger or more in depth projects. Really good selections but my biggest complaint is their online store never matches what they actually have. I needed a couple pvc 2 45s and online it said they were out but went to get some other things and checked and they had a huge box of exactly what I was looking at online. Little thing but for me it saves a lot of time if I know who has what before I leave to get it.
OK for big box store. HD app is not very good for where items are in store, but easy enough to find what your looking for. Staff usually helpful and friendly.
Always well-stocked, staff is very friendly
Not a good experience today. I went in to buy a $948.00 tool box without success. After standing around for 10 minutes looking at the tool boxes without any of the 4 employees walking by acknowledging me, I found someone at the registers and stated “I want to buy a tool box, who can help me?” She pointed to another employee and then walked away. Again, I stood for 10 minutes waiting for some help and decided I’ll spent $1K with a company who appreciates it. The worst experience to date. This is the same reason I stopped shopping at Lowe’s but I guess I’ll have to go back.
Always pretty happy with the service at Home Depot. However purchasing new locks and having them keyed to my house key took him almost 2 hours. I wasnt given any updates unless I prodded. Just standing like a lost puppy from 230pm to 435pm on a Saturday is not how I wanted to spend my free time.
A one stop place for home and garden. Inside and out. Very helpful employees to direct you to find what you need. A place where garden plants have whether or not they are full sun or shade. A variety of plants and everything to go with it.
This place has a wide selection of materials. It is hard to find someone who knows about products sometimes. The bathrooms have always been clean. Only got three stars for me, because they rely almost exclusively on self checkout and self service.
Customer service is not something that is greatly pushed. When I finally found someone who could help me. I was told its on an aisle with a number an they walked away. So i I looked as they said never found it, so I left
I was very satisfied with all the staff working there, they were polite, answered all my questions and were willing to go beyond to help in any other way they could. I was very pleased.
One stop place for just about anything you need for your home
Super great folks work here. I went to Lowes, McCoys, Ace Hardware, and nobody knew about an electrical problem I was having. The electrical lady here helped me out so much and saved time! Sometimes this store has good clearance deals, but sometimes the cashiers dont honor the price. Really good folks though.
In the last three years so I spend a lot of money in Home Depot and two of the greatest employees you have is Bernice and Wendy Bernice has always help this with everything he has one good employee and when I come to the store and I want help I find her and I know Wendy moved to accounting so but she used to do the same for us and I love Home Depot and I dont like the other one please take care of vanille so when I come in there and spend money is there to help me Bernice is a great employee shes very knowledgeable she goes out of her way to help the customer
The rating is for the online services. Im a handyman so I always several projects going on. When I go to home depot I find a very helpful staff. If they dont know the answer they will tell you and find someone who does. On the downside they never have what im needing in complete stock. I am always told to go order online. So for that the physical store itself is useless.
The customer service may be the best in town. Which isnt saying much around here! But all my questions were answered. One gentlemen said he didnt know but went and got someone who did. Very refreshing. I didnt buy anything because they didnt have the complete set up in stock for anything. So in short the staff is great but you have to go online to get anything you need!
If I could give negative stars I would I usually prefer to go to Home Depot but the lack of customer service is horrible. I ordered a door to get installed and it’s been paid in full but The door is still not installed everything that can go wrong has gone wrong starting off by Them ordering the wrong door then bringing in a damaged door.. so finally it came down to where I just took a door off the shelf it was damaged as well but, at this point anything was better than nothing.. moving forward I will will be taking my business elsewhere. And on a sidenote make sure you check your receipts to make sure they are giving you the correct money back when you get an install they come out to take measurements which cost $30 and they tell you that will be taken off of the install good thing I checked because that money was not given back to me so I had to make an extra trip to go back up there to get my refund they will try to pull a fast one on you
Recently purchased all the materials I needed to build a fence from scratch. Akeem in the lumber section helped us with the whole purchase and helped get 200+ fence boards onto my truck. He was a huge help with a great attitude, absolute pleasure to work with!
Customer service is always excellent. Went to purchase a few items and associate reminded me of other items to complete my project.
Great service and help in the plumbing department
Spoke to someone at the weedeater department he was real helpful friendly and really knew his stuff then bought some sheetrock took forever to get someone to help me load it on cart then had to argue about getting help to load it on my truck since I was by myself almost asked for my money back ,was real disappointed.
Poor customer service. Pro desk closed early went to customer service desk was sent to regular checkout which I explained to customer service desk they had to check me out but the three employees were too busy on their phones and chit chatting about their phones to listen to me. We to regular check out where I was informed the service desk had to check me out I told yes I know but they were to busy on their phones and sent me to you and he went over to let them know they had to check me out. So as I push my cart up and approach the desk once again the original gal I told she had to check me out rolled her eyes at me and stepped away for someone else to check me out.
Always hit and miss at the San Angelo Home Depot. Came in to find a pole saw, but the general apathy and rudeness of the associates turned me off of continued shopping. Even a simple greeting from me was met with no response. Different times with different crews equals a sale or no sale.
Often times some staff cannot help you find things. Ive seen a man take over 30 mins to be assisted on a water heater. It took me having a friend whom is a supervisor of a diffrent area. To assist such man. The man was ready to leave I told him I knew a friend there and had him taken care of. This met team employee did that why some met team members know more than the actual floor employees do. Maybe cause they work on displays. But short of no excuse has been that way for nearly ten plus yrs. Unacceptable of any new or veteran staff to not be aware of the items. Yet alone to ask the met team whom are in part very busy with the organization of the store. So why would a customer rely on a met team vs the actual store staff.
I HATE self checkouts. The only full service checkout was at the pro desk, which I am a contractor, but they chose to ignore me. Probably the worst home depot ever.
I commend the customer service gal; but I fault the cashiers, who were not present for me to be able to buy a can of spray paint. I waited five minutes, untended, ultimately abandoned the product and the purchase at the kiosk. This would not have happened at the Brownwood store.
Searching for specific building materiels for an exterior repair. Located online before going to the store. Purchased just what we needed.. Store was still well stocked for Black Friday. Great deals on tools. Finances prevent us from spending more than what was needed.
EVERYTIME I GO TO HOME DEPOT I FIND WHAT I NEED.
Dependable store for home improvement and supplies. Updated for current safety standards
Went to buy paint. There was 1 person working at the paint desk. He advised to give him some time as he was the only one working. 3 hours later and another trip back to the store... no paint. Will take business elsewhere.
Customer service was excellent. However, shopping for toolboxes for my husband and the first two I picked out couldnt even be ordered online. That was annoying, however not the stores fault. I went to Lows to see if they had the style I was looking for... Went through 3 reps that sent me to both ends of the store before the 3rd one finally realized they didnt even carry the brand anymore.
I go to this store almost daily. Very poor blind selections When you find a product you like then they discontinue it. There is very rarely someone to help you in a isle. Lots of missed placed items in isles please look at what your buying so you dont have to come back. I Find returned items on shelfs They really need someone to check over isles,stock,customers I know its a big store just believe its poorly ran
This is the third time that I have placed an online order with Home Depot and it will likely be my last. Customer service at the San Angelo store is the worst of any retail location in town. I was told by one associate to wait for the next associate. The next associate walked past me and then proceeded to checkout. Another associate called for help overhead and I watched as two male associates down the row looked up and then continued to chat with each other. Then the person that came to help out at the counter started sharing photos on her phone with the other cashier. Then a man came to the counter to help and quickly answered the phone that had started ringing. He took care of their complete order over the phone before he got back with me. Just long enough to ask for my name and then he answered the phone again to take care of them. Total lack of customer service. I had a full basket to purchase along with my pickup order and I left it. Obviously this store has too much to do to be worried about customers. Im completely done with this Home Dept.
I needed fittings for my gas stove to connect it to the wall. The pieces I got for the gentleman in plumbing were not correct. I brought the fittings back a couple of hours later only to find out they didnt make the size I actually needed. The gentleman that helped me the second time round sent me to Angelo Plumbing which was very nice of him. Angelo plumbing told me they stopped making 5/8 fittings. That what I needed was 15/16. It worked. I just wish the folks at Home Depot knew that before I went through all the trouble. Though the gentleman, Pat was his name, sent me to a place that could help so that was a redeeming moment
I really like to chopping and home Depot and plus today I had it one employee that he held me to find the tile that I was looking that I thought that I was discontinued his name and is Alexander prendez he told me about a lot of good deals that you have over there in home Depot and Im so excited that you have it employees like him I would like do you have a lot of employees like him he help me a lot and hopefully you recognize this game as a good employee and he helped me to buy something else about a lot of things for my closet and Im going to continue to shopping in home Depot I really really like this employeehes not just want to sell he tell me a lot of lot of good things that you have over there and a good prices and hes so friendly
I used to LOVE this store much better than the competitor. Now I cant find anyone to ever help me. Also, the ONE person helper at self checkout was slammed. All I ask for is 2 employees checking people out. The self checkout is a complete pain.
We are here on a regular. Come in on weekends and get the help you need. Usually you will get better help from a customer than from the employees.Currently here and had to hunt down a lumber employee to get wood down. Found the gentleman and was told he would have to find someone to get the forklift. Still waiting... The forklift is a row over. Oh, and he proceeded to tell me to show him what wood (after I just showed him a receipt).
No help store was too hot inside but the arrangement of the tool aisles was very good
The best Home Depot Ive been to so far minus the Pro Desk.... apparently young women arent considered professionals by some of the pro desk staff. However, you can type your pro account number into the self checkout kiosks if you want to avoid the pro desk! Other than that the people here are fantastic! Bill in the windows and doors section is a wonderful US Military Vet who always gives great advice on any project and is fun to talk to. Karla in the paint section can make anyone blush with her wonderful compliments and bubbly personality. Alex, a younger man who is always floating around the store somewhere, is always willing to help with anything we may need. Theyve got a great crew at this Home Depot. At the very least thank one of the many Veterans they have on staff while youre there!
Took my mentally challenged relative with me to go pick up a few things to listen to a gentleman in management make comments about them. This was out right disrespectful and needs to be made a point to the public.
Awesome customer service but doesnt always have everything you need in store but can order online.
Love this place... they take very good care of the people who shops here.... and the management cares about their employees. I think this creates a better atmosphere for any business...Staff are very knowledgeable, to the few that doesn’t know a lot...they strive to find the correct person to help the customers. They carry a great assortments of products you would need... and if it’s not in the store... they can easily get it for you.... and the best thing is...there are TONS of OPTIONS to choose from..
I went to home depot yesterday in search of two items. I didnt know where the items were, as I am not a frequent customer. I approached two different employees that were not helpful at all. The first one said we dont carry what you are looking for. Which I knew was an erroneous statement. I had looked online and at the San Angelo store and not only did it say they carried the item, it said it was in stock.The second employee I approached said the item was in the flooring section. Which also was erroneous. The website said it was in electrical. I began to question the employee about where to find the item in the flooring department? He replied That isnt my department, just ask them. I then asked where the flooring department was?He answered in an aggressive agitated tone far back corner as he pointed in the direction. I went to the flooring department looked all over and could not find my item.Finally I was aggravated and looked on the internet again in the store. After closer investigation I saw the in stock item was on aisle 6 bay 17. I went to that location and found exactly what I was looking for.Needles to say if you cant go to Lowes and you must go to Home Depot do your research beforehand and dont ask their rude staff for help.
I like Home Depot, came here to buy a microwave. I was able to find what I was looking for no one offered me assistance. The entrance off the loop is a one way street. It can be annoying to get here but its here.
The online ordering process is great, the curbside pickup needs work. I ended up parking and going inside. Wouldve been quicker to just pick it off the shelf and go through check out.
Most horrible customer service ever . We had to find what we were looking for ourselves.. the employees need to learn to multi task . We drove 80 miles to pick up some things we needed for a repair .. went to check out and no checker working . We didn’t want to use self checkout. After waiting for a while we , we saw we weren’t going to get help, we left without what we needed ..
Love home 🏡depot, everything you need is here!!
They have been out of stock on alot, not their fault. Good employees.
I bought a cart full of various wood and the lady would not check me out . I did not want to use self check out on large purchase . She was very unfriendly and i do not think it was an unreasonable request. Finally just went to service counter and got checked out .
Always end up buying more than what I need
The ladies at the help desk were so helpfull, I d iui dont get their names, it was on Wed. Midafternoon, a beautiful black long hair lady and a very knowledgeable kind woman co worker. Libby at the cashiers was very quick and through at check out. Will be back to this Home Depot. Just moved to the area! Thank you!
Very helpful. Loaded all of my merchandise in the car. Had a selection of plants others didnt provide.
The Home Depot in San Angelo is a great place to shop. The employees all show great customer service skills and are happy to help. Honestly cant come up with any negatives at this time, so this was an easy 5 stars.
Good and helps so yeah you should go do it its actually pretty good place nobodys mean and theyre all nice and they help a lot
Our store of choice, but a little disappointed at paying $80 delivery fee after spending nearly $2000 on material. I still choose HD over Lowes. Just seems like there is always someone able to help with small projects like plumbing and electrical
As a contractor i often frequent this and other building supply companies. Competitors of Home Depot stand no chance when it comes to service and ease of ordering for my clients. Whenever i have a sizable order to place there is no other place i call than Home Depot! And the app available from play store offers much time saving assistance, i use it on a daily basis!
Always helpful staff and customer service with generally little wait time.
My toddler always insists on taking her tiny backpack of toys with us. We didnt find what we needed here so we were headed out through the self checkout to the door.A middle aged employee with medium length blond hair stopped me. She asked if I was ready to check out with an accusatory glance to my childs backpack. I simply told her I didnt find what we needed. I did NOT appreciate the accusation when we clearly had nothing in our cart to check out.
I like when you go online it tells you exactly what Ill and what been the product youre looking for is in especially considering when you go inside the store its hard to get anybody to wait on you
Kids wood workshop is the Best. Thank you so much for having this. Great way to connect and learn with children. Girls are always so friendly and know the kids by name. My grandkids look forward to the shops.
The associates should be trained the phones are not more important than a customer that actually took the effort to go to the store standing in front of them. This type or lack of service is frustrating. I will seek an alternative store in the future.
Even during a pandemic, the crew at this location goes above and beyond to provide a safe shopping experience for its customers. I witnessed a customer in the parking lot that needed a mask being provided with one by an employee, free of charge.
San Angelo Home Depot is top notch!
The people working in the paint department were great but as I was next in line checking out, the guy working the counter just walked away after finishing with the lady in front of me and got on his phone and knew we were waiting. And there was another guy behind me. It was extremely rude and another worker finally came up to check us out. I like Home Depot but thought they should know about this worker, I think his name was Vance or Lance but I do not remember.
Horrible,horrible,horrible service can’t get anyone to help you. When they see you coming toward them they act as if you have some type of contagious disease and get away from you as quickly as they can. I guess they don’t have a supervisor to watch them. They only have 1 cashier the customers are standing in a long line waiting to be checked out.Corporate needs to send some one to take care of the issue.
Pretty hard to find an employee who will look you in the eye and help you in this store. I think they actively hide from customers who might need help.
Just want to give my thanks the Mike in the rental department. He went way above to assist me with a trailer rental, putting a new ball on my truck. All the staff are willing to assist, and Mike is the man that topped them all. Thanks again Mike, your the man.
2 amazing gentlemen helped mybhusband and I. Wish i got their names. We were looking for cement accelerator and they helped us and pointed us toqmwards the right direction. Thanks to you guys...
Absolutely horrible customer service at the paint counter. We stood there for over 40 minutes, meanwhile at least 8 employees walked past us like we werent there. We will be shopping elsewhere for our paint from now on. I would give them 0 stars but google wont let me. You guys really suck at the paint counter.
Was waited on fast and friendly. Better prices and service than the bigger box store down the road
Very poor customer service and the people working in the department there suppose to know dont know there own products right in front of there face. They didnt even keep the dishwashers on hand that they had on sale said they dont keep hardly any in stock have to order most of them and takes 1-2 weeks to get them in.
Jess is so helpful she can multi task she can also get you in and out quick Home Depot is lucky to have a awesome worker like her keep up the good work somebody get her a raise! Lol
I shop here a lot, probably too much. Went in for some HardiePlank and about $300 worth of other stuff. After checking the local Lowe’s for an item HD didn’t have, I noticed that the HardiePlank was about $5 a plank cheaper?? I asked the cashier if they could price match, ( online HD mentioned they would) not not on commodities???? Just say you don’t price match then...... From now on, I’ll just start at Lowe’s, you should too
Had some cool stuff in there. Im a guy though so I like home Depot.
Their Sales Associate seemed genuinely interested in answering my questions and helping me make a decision.
Great prices. Friendly people. Have many different items you need to repair or build a home or business
Home Depot was great. I ordered my item online and it was ready for curbside pick up the same day. Hows that for service!
The employees are so knowledgeable and helpful, we were able to refinish a wood floor, do some electrical work, and other projects thanks to their advice and help. The tool rental is great.
They have just about anything you looking for . Employees there very helpful and constantly making sure you finding what you need.
The chain store never disappoints when it comes to variety, good inventories and great prices. I always find what I am looking for and sometimes they surprise me with other options
Always friendly and very helpful. They take an interest in their customers.
Great items! Youll find what you need to get the job done. Awesome customer service
My complaint is with the cashier. The guy was not very helpful as far as scanning heavy items. He asked my husband to pick up and move items in our cart instead of assiting. Also I asked him to seperate the transaction using two seperate payment options. He said sure he could do it and ended up charging it to one account. He was not apologetic or even tried to remedy the situation...he claimed it was a good thing we had the money in the account or it would have not accepted the payment. My response is just because there is money in the account does not mean I dont have it there for something else. For some ...a $500 transaction that was only suppose to be $100 could really put them in a bind...cancelling the transaction would probably mean a 10 day wait for funds to be put back in the account. Cashiers need to know what they are doing and if a mistake is made, they should correct it, be apologetic, and not brush it off like..oh good thing you have the money.
Helpful employees, know where and what you asking about. Managers are caring and understanding. Customer service is awesome
My favorite place to spend the day at! Knowledgeable and helpful staff.
Went looking for a belt for my mower had the part I was looking for and fast checkout!
The employees for the most part are friendly but there are a few rude ones that know it all but dont help. Lowes is much better.
Always has just what I need
I have been to many Depot stores and this one takes care of you every trip. Yes every trip. Even new employees cant help you all the way but boy they at least try to.
I work with their cement and sand. I like the quality and quantity for the price per bag for each.
Nice and helpful employees if you need help finding items.
Anthony & Diego had so much patience with us when it came to our flooring installation. They were very courteous, respectful, and professional.
They have pretty much everything you could want or need. I love taking my kids for the Crafts Day on the first Saturday of each month.
I went in for copper tubing and a hacksaw and left with much more. whenever i was asked what im looking for i said i dont know, and was guided by the employee to the next thing i gotta have. i bought a bbq. a leafblower. i dont even have a yard. lol
Service is great - selection is fair. They tell me they are a small store and their inventory is limited. I much prefer to buy from them than their competition!
Worst Homedepot ever!!! Cashier HANNAH was soo rude and horrible! Please don’t waste your time here go to Lowe’s
Could not no one on the floor to help us went to go pay for our deep freezer didnt give us the receipt had to go back inside and get one
Good place to get what you need. Its home depot
Great tool store
Today my wife went in to buy lumber for a project. She said at least seven employees watched her as she tried to load sheets of plywood on the cart--however, none of them offered to help. She grew frustrated with the lack of customer service and took her business to Lowes where their employees were eager to help her. Score: Lowes $104 Home Depot $0!
I wish they would show Walmart how to run their self checkout lanes. They work flawlessly and the people are always helpful
Very up set the way ur business is run fallout an item for over $2500. 00 on a gift card item was returned and now i can only spend the money if i spend it there thats my cash why cant i have it back its mine
Home improvement stop here first. HD has everything you need for your house and if by chance they dont they can order it. Helpful staff that can answer your questions.
Other than requiring people to wear masks, even outdoors, they were wonderful, as always. Wearing masks, outside, is ridiculous, and useless.
Employee run and hide instead of trying to help customers. They make remarks like this is not department and never offer the get the person they need. Love the store just sometimes need help.
Waited literally over an hour to get a microwave that I ordered online the day before!
They always have what Im looking for, and the employees are friendly and knowledgeable. The prices are pretty fair for the most part.
Best home improvement store within 150 miles. Friendly employees and a huge selection of tools. 5☆s
Always have the tool I need and if Im not sure on how to do a job their staff is extremely helpful in explaining how to handle the job myself.
We are in this Home Depot almost everyday! Never had a bad experience, the employees are always knowledgable about the products and happy to help!
Dont rent anything here. Its a joke.
Great place. Store is always clean. Great customer service and Staff is super nice and always helpful.
My husband doesnt like taking me to Home Depot...I dont want to leave!!I love Home Depot
No it wasnt a good visit I wanted to buy paint three hours later with two trips to come home with no paint. Sherwin Williams here I come
Store help were no help but the installer is very nice and cool if you ever need a window or door installed he is awsome
Clerk was very helpful, one of my items was damaged and he caught it. Great price on Odoban products and the best variety in town.
Recommend going there for all your home repair needs. Plenty of parking. Nice lay out. Friendly and helpful staff.
Had everything I was looking for and floor staff very helpful.
My favorite shopping time spent in Home Depot. Employees are hard to find when needed though.
Went in to find a new water filter for the refrigerator. so many different types, but a nice associate helped me find the right one.
This home depot has helpful staff and is well stocked. 4star because the lumber selections are dismal
Nice employees and ez pick up.
I like this store. Its easy to find what youre looking for and staff is very friendly 😁!
Havent quite figured out the store layout and we walked around a good 30 to 45 minutes looking as nobody asked if we needed help 😐
Going to Home Depot looking for an item you cannot get customer service to wait on you they walk by you they look at you like youre crazy they just continued on walking so therefore I had to go to Lowes Home Improvement at Lowes Home Improvement the customers are always number one the employees are asking you can I help you find something sir or if I dont have it can we order it so therefore I have to go to Lowes Home Improvement to get what I need because Home Depot you cant get anybody to wait on you so therefore Lowes is number one in San Angelo Texas
Great Customer service unlike Lowes.
Easy to find things and to get the help you need
Love the staff. Always helpful. They know their job, there is always friendly staff ready to help.
I have spent so much time there the last 6 months I should really be on the payroll. Service has actually improved in the pandemic.
Very good. They had the garden plants and tools l needed. Help was available and had good knowledge to help me.
It does not carry things that you are looking for. The workers are very helpful I give them 5 stars.
Great place they have everything you need for building and or fixing your on house. Friendly staff.
I Love Home depot they have everything I need. Also the rebates on the paint are the coolest
They are great for having what some of our other stores dont.
I went in there trying to find a light bulb and never could find the right one couldnt get any help and finally ended up just grab me one and turned out to be the wrong bulb
The store has been very useful ... No problems getting the things Ive needed...
Favorite.
I asked a large short brown guy on isle 12 if they had earplugs and he says yep and nothing else. I dont know if the fact he was stupid was because he had earphones on. Crappy customer service. Going to Lowes!
Great fast service. Always good experience at THE HOMEDEPOT!
Fully stocked shelves found what I needed in 10 minutes.
Told customer service 3 times we needed help . Finally after 30 minutes of waiting had to go find someone ourselves to help us.
The staff is very helpful. Compared to their competition down the street.
Good selection of items for the holidays and every other time of the year. Friendly and knowledgeable associates.
Customer Service Mark D. went above an beyond to help me with my return and ensured I was completely satisfied. Superb Sir
Awsome for all your projects and more great friendly people ready to help
Everything i need for my major appliances. Very helpful staff.
Very clean, helpful staff, well stocked inventory and country music!!
They never have enough people at the front desk unless a manager comes up
Found the metric t-nuts, only made sense the inch ones would be nearby. Never could find them, help nowhere to be found. Figured out another way to do what I wanted to do with what I could find.
Good place for everyday home improvement items. Prices are good and employees friendly and helpful.
I needed help taking a long part home which I bought there at Home Depot. I needed cut into 3 parts and the rental Dept help me get it done at no cost, which I was will willing to pay to have done but was told no charge. Thanks!
Nice place friendly workers. Wish they had more open cashiers to speed up the line.
Got wood while here.
Git vinyl flooring with my sorry for get place. Employees are extremely helpful. Jason is the best!
Great store. Greater staff that gos that extra mile to satisfy the customer.
The worst store I have been in. Associates dont care about anyone several customers very upset.
Good selection, helpful staff, great prices!
Yall need more Lot loaders...dude for real..only one person really!!
Amy gerhauser was very professional and knowledgeable was very pleased with the outcome. She needs a promotion.
My go to place for plumbing supplies. Always somewhat organized.
I love H. D. because I can always find what I need and the employees are always helping me if I cant find something!!!
Home depot is great. Friendly staff, very helpful, and knowledgeable.
Store was a mess. No one acknowledged me.
Always love this place. My wallet, does not.
Usually go to Lowes, but this place has more cedar lumber. Actually their lumber seems to be less picked over in general.
Great home improvement store helpful employees and a wide variety
Total reviews rating 4.3
199 Reviews for The Home Depot 2023:
Review №1
2022-04-28They have Back to the Roots seeds which are the best you can get. I also recommend the grow kits as they can really get your kids interested in this field of study. They have a decent clearance section to but the prices tend to be high on some things.
Review №2
2022-06-05Dealing with them in person to tell them they arent following their online policy. Had a delivery driver break the order while delivering it. I refused to sign his paperwork. He left it on my front porch. Manager says If it was broken, why did you accept it?I DIDNT.
Review №3
2022-06-14The checkout woman was very helpful. The rest of the store staff...not so much. Several turned around when I walked toward them to ask for help finding my items.🙁
Review №4
2022-06-28This is my go to hardware store and more. I often use the online ordering with in store pickup. Their employees are knowledgeable and friendly.
Review №5
2018-12-06Its December and the decorations are out. The store has plenty of sales going on and the shelves are neatly stocked. I was a little bummed that they put all the seed starting stuff away for the winter, but found everything else I came for.Star deduction for lack of space in aisles.
Review №6
2020-12-07So we purchased a outdoor discovery set !!♡ so excited when we received it there was alot of confusion about who is responsible for the set up / assembly by the end of it we were told to hire a handyman so we also heard the assembly number was rediculous high contractor assembly arm and leg etc so we put it together ourselves took us 5 days book says 10 hours psh we worked morning and night lol some the pieces were offset haha but I wouldnt change it me and my husband had so much fun building !!turned into a great project ...
Review №7
2022-05-02Home Depot Store Manager (San Angelo, TX),The paint counter Manager (tall gentleman with red hair) does not care about customers, waited 30 mins at counter after several pages and when he finally approached he did not greet any customers, as if we were an inconvenience for him, which is okay because my company will now exclusively shop at Lowes.Thank you.
Review №8
2017-11-22I can only speak for the paint department, but the representative there was knowledgeable, friendly, and helpful. I got everything I needed to work on my project, which is pretty much what you expect from a hardware store. A+, 5 stars, bravo!
Review №9
2022-05-30Great customer service wonderful products Great pricing for the most part.great selection.
Review №10
2022-01-31I love this store. All the associates are friendly, knowledgeable about there departments, they make you feel appreciated for your business.