The Pits Hand Car Wash in Austin
Site: http://www.thepitshandcarwash.com/
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–6PM
- Friday:8AM–6PM
- Saturday:8AM–6PM
- Sunday:Closed
They did a really good job and it was quick too. I got a basic full service and my car was super clean. Happy with it. Would definitely go back there for a car wash. Its hand washed.The only suggestion I have is the waiting area isnt the cleanest. Since its also the customers responsibility, its hard to blame it on the owner entirely.
Good service and prices, however what irks me is that they add fees on top of listed prices if youre paying with a credit card.Opening time is listed as 8:00 a.m. and they open up the lanes early, however they dont start servicing cars until 8:45. Hard to catch them at a good time with no wait.
Pretty inexpensive hand wash option! Hard to find hand wash places in Austin. They do a good job, and will listen to basic requests like please dont put soap on my soft top.Pressure wash for getting the car wet, then they get in with lots of soap and hand towels, then rinse with more pressure, and finalize by an air dry then hand dry.Its not as good as washing it yourself, definitely some small spots here and there missed; and sometimes they get caught up/too busy and dont really hand dry in time so you start getting those hard water spots. For the 12 or so dollars, its definitely worth it for a quick wash when you just dont have time.
Great place to get a car wash! They do a really good job! I’m just sitting there and looking at the workers who are in longsleeve shirts and long pants. Thinking why the heck would an Owner want to be having his workers work like that!?? It’s a very bad image for your company. It’s 100+ degree weather And you have these poor people fully dressed. Let them wear shorts at least and short sleeve shirts, it doesn’t make your company look any better or worse! The job you’re doing speaks for itself. Outstanding car wash. But you’re not running a slave shop!!!!!
They used to be great, however lately Ive gotten a different price everytime I go. I used to get the full detailing service for ~$50 and often a basic exterior wash for $13 consistently. The 2nd to last time, I was charged $17 (plus I added spray on wax that did absolutely nothing), the last time I was charged $13, then today $15. They need a sign with consistent prices and to care for their previous loyal customers. I wont be back.
They do a good job but have raised their price a TON! It used to cost me $70 for was inside/outside and a wax on my Tacoma. Its over $100 now. The price is different everytime I come. It seems up to the discretion of whoever is working the card machine. Looking online it looks like the cost for waxing has doubled from last year which is where the price increase comes from. Im Probably not going to have my vehicle waxed here anymore. Wash only since that is still priced reasonably.Edit: updating for my post wash review. They did a pretty poor job and forgot to wax the truck. I had to remind them that I payed over $100 and I expected it to be waxed. They also missed quite a few spots on the lower portion of the truck. Im chalking it up to a bad day and hope I can update my review next time I come. Ill be real arbor wash leaves my outside looking cleaner than my truck was after this trip which is pretty bad since its an automatic car wash.
They work really hard and can do a great job-however they need to clean their car washing and scrubbing clothes to prevent griddy scratches on your car paint. Also, when drying your car, they should take care in preventing the buttons, zippers, jean front snaps, wedding rings and jacket zippers from scratch your car paint.
Reasonably priced car wash, by hand, inside and outside detailing. I get my small 2 door Hyundai Elantra washed (outside only) for $10 (plus a $2 credit card charge if you use your card). This car wash does a great job for a great price and they work super efficiently. I will only come here, theyre my favorite in Austin.
Went on a December weekday around 11:30AM. Got the Full Service Basic (exterior and interior clean) on my crossover SUV.$35 + $2 card fee + $5 cash tip.Cleanest my car has looked in years! I was very impressed by the attention to detail and thoroughness that went into cleaning the interior.While not the fastest experience, if youre looking for a quality car wash, Id highly recommend The Pits.
Excellent service! I was thoroughly impressed with the quality of the wash and the drying process. I was a little skeptical at first because the location does not seem to be of high quality, but the employees definitely work extra hard. I will definitely be returning and I recommend this place for sure.
I’ve never used their service before. Today I had my car washed for $12 even. $10 since I had a “small car” plus a $2 fee for using my card. None of that bothered me as I usually take longer trying to hand wash my car myself. I usually spend at least $15 at a self-service car wash. They washed my car, towel dried it, cleaned my tires and rims all while I sat in my car listening to music. They were very friendly and very hard working. They did a great job especially for the price and the service. It was well worth it and I’ll definitely come back. To those of you who’ve never tried their service before, all you have to do is pull into the car wash entrance on the right side of the Chevron. It’s kind of narrow but I guarantee you’ll fit. You basically drive behind the Chevron and you’re end at a two way. Each probably for a different service. I was directed to the right side with the car wash bay. That’s where they did the handwashing and rinsing. Then I was asked to pull forward. I pulled out of the car wash bay and parked my car just outside of it. There they hand-dried my car and cleaned my rims and tires. Maybe next time I’ll try the other services for both my interior and exterior, but I’m sure I won’t be disappointed. I highly recommend this place especially if you have a “small car” like me. :))
We went to their new location on Metric blvd next to the Shell Quick Stop and it was great. Very good price, great team work, fast service and great results. My car looks great inside and out. The staff works very hard in the Summer heat, they definitely deserve 5 stars. Well go back.
Visiting from San Antonio. Needed a detailed car wash in and out. I was guaranteed one for $40bucks. Saw the finished look and I wasnt satisfied at all(car still had dirt on carpet and greasy marks all over the dash, windows had water marks). Called manager over and he said $40 bucks more we can get it detailed. Never again will I go here.
Best car wash Ive ever had at any price. For $25 you wont find a better deal. They clean the wheels and tire shine at this price. They actually hand wash with soapy mitts after they pressure wash the car. They wipe all interior surfaces and vacuum. Show me a better wash at $25. Not going to happen.
Wow! They did such an awesome job. We got the full service with wax premium, and the car came out spotless. The line starts in back of the gas station, and you start with a few guys pressure cleaning with water and wash clean it, then they park the car to finish it off. The line was a little long, but these guys were super efficient and very nice. Line was going pretty fast. I would definitely recommend to anyone needing their babies washed and freshened up.
What an amazing family run business! Best car wash Ive ever had, and the customers waiting near me agreed. I purchased the Final Touch package with the leather lotion add on. Interior and exterior looked amazing and the price was fair. Will return whenever I need a wash. Thanks!
Recently moved to Austin and needed a quick wash so I stumbled across this place. Price point and service was AMAZING!! I was apprehensive as I am use to taking my cars to auto spas back home but they did just as good if not better than services Ive paid almost double for. This will definitely be the place I take my car in the future. They just gained a life-long customer.
-1 star for the visit I had todayThis place is great, reasonably priced (reasonable not cheap!), quality clean. It seems like theyre too busy nowadays though. I paid for interior and exterior and they left my steering wheel dirtier than when I gave it to them. The overall wash and clean was still good but it makes me worry that theyre starting to rush getting cars in and out now. Ultimately, its not any different than any other hand-wash place. You pay for what you get, if you need impeccable wash then pay for a real detail job or DIY.
Great place if they would be there during their posted business hours! I have gone out of my way to get my car washed multiple times and 90% of the time I come there’s nobody there DURING BUSINESS HOURS. I called and they said they just weren’t coming in that day. I called again (before going out of my way) they said they would be open Monday. I get there Monday and yet again nobody is there. It should not be this hard to get service during the posted hours.
Five stars doesnt do justice compared to the work this people do. I am so impressed. Its like getting your car detailed for the price of a car wash. Thank you to all the people that work here because they work so hard to get your car looking great. I only paid $35+ tip for inside and outside clean and shine.
Incredibly detailed service for a fraction of the cost of the chain hand wash places! Everyone is friendly and the work their butts off. My car always comes out looking amazing. Also helps that its right next door to a convince store and gas station, so you can grab something to snack on or drink and also grab gas while youre there. Will be a customer of theirs for a long time
Stopped in here today at 1 on a Saturday with my 2016 Honda HRV. Ive never had the inside of the car cleaned. I got the full service wash, which was $30 for my car (25 for a sedan?) plus a $2 credit card charge. I was out within an hour.Outside is quite clean, inside is mostly clean. They washed down my weathertech mats. I noticed some durst still in the crevices of the mats, and some almost-washed coffee stains in my cup holders (it was wet, but the dried coffee wasnt quite out). Also noticed a little bit of dirt still in the cracks of the passenger seat that could be feasibly grabbed by a vacuum.Note that it is all hand wash. If youre in a hurry, off to work, etc, get an auto wash. It wont be as good, but a hand wash will never be fast.So are those complaints? No. Those are details. If I expected an immaculate car I would expect to pay for a detail. For a $30 wash, especially considering Ive never vacuumed the car before, this is a quite good car wash, with decent service.
Absolutely great service. I brought in a filthy pick-up which had not been cleaned in three years and was full of sunflower seed hulls, dog hair and dirt and returned to a showroom floor clean truck. Worth every penny I spent; which in most places would have been more.
WOW! I had a small amount of time and a filthy truck. I was on my way to try their location on Lamplight Village....but then I saw the second location at the Shell station at Metric and Cedar Bend. For $35, the cleaned it, inside and out, including the rims. Its beautiful now. Ill definitely be coming back, before the vehicle gets bad again. 😁😁😁
I would give this 1 star as this is as good as going to an automatic car wash lane.The stains did not go on my car hood even after the wash. When I checked with the person drying my car with a cloth (these folks don’t understand/speak fluent English), he said it will cost $5 extra. Then a lady , who speaks in English came who said it will be $10 extra. When I asked the person earlier said $5 , he declined on my face and said I never said $5.Money is secondary, but lying was very unprofessional and does not allow me to trust these folks.Go here at your own risk, these guys take the money first , make you wait for long, and then have a don’t care attitude.Or save yourself some time and go for an automated car wash , as it is the same!!
I usually love this place, but today I went in for my reg wash and they scratched my clear coat and truck all up. Used dirty towels to clean and Im very disappointed and upset, no one speaks English there and I was not offered a re wash or wax, nor my money back. I would not recommend going here with a black vehicle.... They def lost this customer and now Im stuck trying to fix my clear coat!
Total reviews rating 4.4
174 Reviews for The Pits Hand Car Wash 2023:
Review №1
2022-03-01My car was a total mess and they cleaned it like there’s no tomorrow!! Always happy when I come here , the team work is amazing and I appreciate their dedication! Kids and a car is a disaster lol no matter how many rules you put 😅I would not recommend getting the shine service , as it gives the interior an oily texture not comfortable to drive.Mom tip: You can make it a fun trip with the kids , we drop the car off and sometimes grab snacks or go to sonic next door. Fun memories !!Attached photos of before and after 👍🏼👌🏽
Review №2
2022-04-10They definitely don’t open at 8am. It’s 8:15 right now. That’s unfortunate. I read another review the owner mentioned something about the weather as to why they’re late it’s sunny and 70 degrees.They opened at 9am.I don’t know how to explain this experience. The employees (all of them) all seemed like the most miserable people I’ve ever seen. Almost like they’re being forced to work. I felt terrible after leaving even tipping $20. Never mind the fact the car still wasn’t clean after a 2 min wash. I can’t in good conscious support this business.
Review №3
2021-12-20They do a good job when they are there but (a) they don’t consistently adhere to their published hours of operation so you might make a trip for nothing - as I did this morning at 8:30 and they were still closed in spite their listed hours saying 8am - and (b) the layout is suboptimal to say the least. Regardless of whether or not you only need your outside washed, you still have to wait for the people who are having their interior detailed to get finished. Meanwhile the wash building lays unused while they finish. You could be stuck in line a long time depending on how many people ahead of you are having their interior detailed
Review №4
2022-07-16I got my car washed here the first time and I am quite happy with the service. They really cleaned my car thoroughly. I paid $32 and feel it worth every penny. But I waited in line for about 15 minutes as many people went on the weekend afternoon. Next time I might go at off peak hours.
Review №5
2022-05-09This place is a hand wash car wash. They really pay attention to detail! I couldn’t have been happier with the job they did on my F-250! Especially having a German Shepherd that sheds like crazy not to mention we just got back from the beach with her! And she loves swimming in the ocean so all that hair and sand in the back seat…I wasn’t expecting them to get it all but they did!! Couldn’t have been more happy definitely worth the $65.00 for the top package
Review №6
2022-07-13I paid $185 for a supposedly full detail with shampoo on the seats & carpet but I noticed they didn’t even clean it right. I still went over it with cleaning & protecting wipes & they still came out dirty. Also the car doesn’t even smell clean, it smells musty. They didn’t even try to put the freshener that normally they add at the end. I feel for the price, I would at least expected it to be clean. I was nice enough to give it a second star😑
Review №7
2022-03-09Over rated - I was told this was a good wash at a fair price - $47 dollars. IT IS NOT! My truck is only a few months old and not that dirty, but I had to go through it and wipe down the cup holder, wipe off the trim, clean the mirrors, lights myself after. Very disappointed, dont waste your money.
Review №8
2020-05-21Im glad I heard about this place. Theyre quick but on packed days it takes a little longer but when your car is done, it looks like you just got it detailed at a high dollar car wash. Great job!
Review №9
2019-10-11Today I pulled up around 5:40 PM to get my car washed and detailed. This car was filthy with dog hair on the inside and they did an amazing job. All for only $45 plus a $2 fee for using a card. Their prices are amazing and they work hard as a team to earn their money. I will definitely be coming back on a regular basis and highly recommend anyone to them.
Review №10
2019-06-10Solid hand car wash service!Hard working staff !----------------------------------My star rating legend:Excellent / Exceptional ☆☆☆☆☆Very good / Special ☆☆☆☆Above-Average ☆☆☆Below-Average ☆☆Something is wrong!? ☆----------------------------------Please note, my star rating compares this place in general to other similar places and is not based on a one time subjective impression.