Wheelchair-accessible entrance
Yes
The Salvation Army of Amarillo in Amarillo
Categories
Location on the map
Amarillo, Potter County, Texas, US
Accessibility
Phone: +1 806-373-6631
Site: http://salvationarmyamarillo.org/
Site: http://salvationarmyamarillo.org/
Opening hours
- Monday:9AM–3PM
- Tuesday:9AM–3PM
- Wednesday:9AM–3PM
- Thursday:9AM–3PM
- Friday:9AM–3PM
- Saturday:Closed
- Sunday:Closed
Comments (94)
I stayed here for a few months and the rules are never consistent. I didnt get a pillow the first month I was there and they also refused to give me blankets when I ask for them. It is a dirty hole in the wall that needs renovations and Better Staffing
I lived here when I needed a place, I worked here when I needed a job. Thank you for everything you have done for me and more. Everyone tho times are bad right now, this is the place to help you get back on your feet.
Major Carpenter is the worst thing to happen to this location. So many staff issues I cant list them all. Overdoses regularly on the mens side.Poor training and lack of well paid employees lead to neglect and abuse of the clients at this location. Police reports show ppl being locked out in freezing temperatures having to call police to let them in while staff does whatever they want.Clients went without water for weeks at this location due to poor management choices. I personally called the health department and city.I am a homeless advocate and it was made clear Major Carpenter did not want to be held responsible for any if the choices made by staff including but not limited to himself. I have contacted the Lt Kernels office and was told meanwhile, Major announced his departure from this location as of last week.PRAISE GOD!I personally do not recommend this shelter for these and many other reasons not listed.This is my opinion posted as a review not to be used against me in any legal way! :)
Wonderful ppl very helpful they help answer any questions that you may have
I would have to say, that the staff, monitors, and some of the supervisors, do not follow the Salvation Army mission statement at all. This is supposed to be a place to help families in there time of need, and to encourage us to better ourselves, but its not like that. We are treated like were locked up in jail. Stereotyped and profiled cause of other people. And if a problem is taken to Supervisor, they downgrade you. I would love to meet the Head Person and allow him or her to see what goes on, and offer my input or work here to truly be a beacon of the Salvation Army mission statement.
This place doesnt have the resources it claims to and most of the staff has horrible attitudes and is very rude. Theres people doing drugs inside the shelter and they serve expired food. The donations are rarely given to the people who stay there and when they are its usually very little. I wouldnt recommend staying there to anyone.
Me and my husband could not be together in the same room after being told we could share a room
Winners Circle a 12 step group. That is held here on Saturdays 7p to 8p.... Where EX convicts gather to grow, learn, and share gut level real life stuff. If having trouble coping. ..come on down and see us.
They were good for me but they do need to update. They need to always have someone on hand when its time to let everyone to go the next day. A lot of these people have nowhere to go when they say its time to leave. Its sad.
Very good place made me feel at home right away n helped me n my kids ppl need to be grateful they have a place to sleep n quit complaining beggers cant be choosers i love the staff it kept me off the streets n off drugs
I wouldnt suggest this to my worst enemy. Bedbugs and hod onl6 knows what else. A night issue I had was if you went in for dinner you couldn5 ho back out again. Well I was not s prisoner but I sure was made to feel like one.
Bring Barrett needs Togo..
They dont do intake untill 4:30 which is a huge problem on weekends as the homeless day room is no longer open on weekends.
Out of state and homeless. They wouldnt take us in because we didnt have a birth certificate!!! Wow! Unbelievable. They didnt care if my son slept in a car all night in cold weather. Smh. Sad!!!
Great place to work, with friendly co-workers and awesome volunteers. Everybody I interact with works hard and does the best they can do with what they have.
Good people there that carr
More strict rules and expectations pretty hard to adjust to and more difficult towards the homeless community
Thank you again, I was destitute and you guys came through for me when my Mom died she prearranged for donations to the Salvation Army rather then flowers! :-) God bless you and my Mom! :-)
Terry is a great guy. With what he has to deal with you couldnt find anyone better. Much respect.
My light was 700 and because it wasnt in my name they wouldnt help me it was in my husbands name but he left us and the lease is under my name same address on bill and the lease just different namewow such for help
They take on one of greatest challenges of helping a lot of poor, oppressed, & needy who have fallen on bad times. They have rules which are necessary, but they still help those who help themselves.
It may be a good place to get shelter as homeless but I find they do not provide much help towards getting back to a means of survival and job assistance.
AWESOME people, even applied for a certain job.
Warm bed, shower, food. When you got nothing that seems like something. But should be temporary solution. Some there 3 years.
This is a great place for the need for keeps please help if anything for donation were in need alot of greate people just trying to find work and get up on thete feet great place
Old lady at front desk dont seen to know what shes doing it took for every for the help. I wont recommend this place at all
They certainly do NOT help the homeless. Only low income, and only certain ones at that.
Lots of good stuff.Furniture a bit overpriced.But small items can be reasonable.
Salvation Army..Staff Degrade And MisTreat Elderly Clients And Regular Clients..They Serve Expired Food,Horrid Bathrooms,The Staff Is The Worst Staff In America..I Swear If Anyother Place Of Business Treated Clients They Way They Do...The Place Would Be Shut Down And Everyone Would Be Fired..No Compassion.
Went their for Thanksgiving lunch...real good meal...friendly volunteers.
Didnt go in, but I donated. I would rather donate here instead of Goodwill because Goodwill takes their donations and turns a profit.
Great place to go if you need help or a place to stay they also have a thrift store on 27th
The salvation army sucks they charge the homeless 10.00 dollars a night yo stay there
I took a friend to pick up a food box
I stayed her and it was alright. Definitely helped me a lot.
They wasnt opened to the public just by appointment only. Silly rules
Can find some good bargains. Stuff is friendly and helpful
Great cause but full of the downtrodden. Not as clean as youd hope. But understandable.
I was sitting outside on the benches and there were bed bugs crawling all over the benches
Great people work there. Great resources for people in need of them.
I went here for help, theyre going to help my grandchildren and myself with a place to live.
When I was there it was very stressful but the all in all effect is good for its purpose.
Good staff, comfortable beds, decent food.
Had everything i was looking for plus more
Had a warm dry safe place to stay
They Really Helped Me Get Through Hard Times!! Highly Recommend Them!!
Having a place for the homeless in cold weather is a good thing.
Ii sleep @ eat there ii am homeless disabled working on my disability
NOT MEANT FOR THE DISABLED WITH HEALTH PROBLEMS! IF NOT THEM THAN WHO?!
Super nice and helpful people and kind.
Bunkie 31 structure of the house keep it simple
Love serving here when we can.
Great place care about people helpful.
Didnt have much. Few choices and high prices.
Nice beds and quiet
Wonderful people with good hearts
Because they believe in me and avey
Awesome
Over crowded, under funded...
Best deals in town!
Great place for homeless
Had a excellent meeting
Disrespectful people, expired food.
Not a helpful place for the Homeless
Hot showers and food
A fine organization
It helps the people that needs it
Love living here
How helpful they are.
I liked helping here
It sucks
They are a blessing!!
It helps the sick.
Recovery program available
Thank You! 💝
Good store
Good
Facilities are a mess.
Nice place
People helping people
Im a Volunteer
Need a bed?
Okay place
Really care
Total reviews rating 3.6
94 Reviews for The Salvation Army of Amarillo 2023:
Review №1
2022-07-27The staff is AWESOME! The director on the other hand has no compassion for anyone. My 3 yr old daughter and I stayed there for 2 weeks and she never took the time to meet us my daughter loves to give give people flowers and one day she gave all of the staff flowers when she tried to give Brenna one she rudely said that she was allergic to them. After 2 weeks of being there and meeting no one other than the daily staff I started work I was told by Breena that I would no longer be able to stay there because of my work hours so my daughter and I had to leave. 2 weeks there and received no help what so ever I was not allowed to stay because I work certain hours Ive called twice to see about. any rental assistance that might be available and was told by the director there was no help to be offered. She wasnt willing to work with me at all and its crazy that youre not allowed to work certain hours. I was very grateful for the time I was allowed to stay there but the director is hateful and really needs to get over her self
Review №2
2022-09-12My 3kids and I stayed there briefly other than being put out so early in the morning it was a blessing. Nice and clean, comfortable beds, food was decent and I had know problem with the staff chores were easy and rules were not hard to follow.
Review №3
2022-08-16I started the process for rapid rehousing in May with director of services Brenna Barrett it took till middle of may to get appt only to be told I’d have to get another appt due to her vacation which put me into June I ails with no appt time so the emails I did get she told me to bring lease in and that she was goin vacation again I asked her if pay deposit and prorated rent for 7 days if she would still pay the 3 months rent she said yes just wouldn’t reimburse me the money so I go in and she said I can’t help u cuz u are not homeless after am 64 yr with mass on my lung and have been homeless for over a yr I went to next appt and told her I got tested for covid snd she wanted to see results I handed her my phone and before I could explain they had sent me someone else’s test she screamed and threw me out of her office so i’m in July still no help she puts her phone on do not disturb and would send emails no date then after 2 months of doing exactly what she said she said I wasn’t homeless I told her supervisor and he paid one month I feel she was upset cuz she didn’t read test results right she said if I got eviction they would pay this is wrong the homeless clinic nurses said she does that a lot and her supervisor said he has seen and heard same this woman needs to be replaced
Review №4
2022-08-13This salvation army is terrible i was stranded homeless in amarillo texas i live in chicago they wont let you store your sleeping bagAnd food and snacks and by doing that they are hindering the homeless they have lockers you can store things in but not your sleeping bag or food i stayed there for about a week the staff is very controlling and have no empathy for the homeless
Review №5
2021-11-19I wish I could give zero stars. This place is AWFUL! They have no compassion for anyone. I just found out a friend of mine passed away there. She was so sick but they didnt care they still MADE her do chores she was 75 yrs old. I asked for some soap and shampoo and was told to go buy my own smh! Me and my husband were separated couldnt stay together after I was told we could when I called them. All we were aloud to do was eat together. Thank GOD we were able to get out ! Bed bugs GALLOR!! AND ROACHES. Now I know why people sleep in tents at the resource center! They helped us more than the SA!
Review №6
2021-05-08The ladies at DWC were invited for a Mothers Day dinner and received gift bags full of gifts. The dinner was great and we had a fun time. Thank you to all who made it happen for my girls.❤
Review №7
2022-08-28They allow both male and female to be a resident
Review №8
2021-06-06Excellent staff,easy to follow rules,programs their,excellent staff & Mahir DEBBIE is a terrific, honest woman, GOD fearing woman to connect with. GOD found me their,safe place....good place right around the corner P.A.R.C.
Review №9
2020-03-13When I was at the Amarillo Salvation Army, I had a bed and we had dinner. The part about staying there at first was kinda hard to get use to. Try to be in bed by lights out, then you lay there hearing other people calphing, talking and their music playing off their phones. Now after about the second month I was able to handle it. Now around January I started valintering. I did that for the whole month of January till about the second week of February.The staff there are alright and the security guards so respect.
Review №10
2020-03-01Me and my husband (legally married) were not allowed to be together but the wife husband and child could stay together was so jacked up!! The female side is so rude and the mens side all they do is try to fight each other Im homeless and I wouldnt stay there again if you offered me $....bet