Outdoor seating
Yes
Twisted Root Burger Co. in Athens
Categories
Location on the map
Athens, Henderson County, Texas, US
Service options
Delivery
Yes
Takeaway
Yes
Dine-in
Yes
Popular for
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Alcohol
Yes
Beer
Yes
Cocktails
Yes
Comfort food
Yes
Quick bite
Yes
Spirits
Yes
Vegetarian options
Yes
Dining options
Lunch
Yes
Dinner
Yes
Dessert
Yes
Seating
Yes
Amenities
Bar on site
Yes
Good for kids
Yes
Toilets
Yes
Atmosphere
Casual
Yes
Crowd
Family friendly
Yes
LGBTQ+ friendly
Yes
Transgender safe space
Yes
Planning
Accepts reservations
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Phone: +1 430-340-5230
Site: https://www.twistedrootburgerco....
Site: https://www.twistedrootburgerco....
Opening hours
- Monday:11AM–9PM
- Tuesday:11AM–9PM
- Wednesday:11AM–9PM
- Thursday:11AM–9PM
- Friday:11AM–10PM
- Saturday:11AM–10PM
- Sunday:11AM–9PM
Twisted Root Burger Co. in other cities:
Comments (73)
I have eaten here almost every week since they have opened, I have yet to get anything that wasn’t awesome! Specifically this time Cassidy and Lacy gave exceptional service, but like the food I have yet to get anything but great service! I definitely plan to continue to regularly eat here!
Burgers are great, staff is super friendly, atmosphere is fun! Great place for low key date night or dinner out with the family
This was my husband and I’s first time trying twisted root ever. We heard great things about it and decided to try it for ourselves.The food was really good and we really enjoyed the atmosphere! When it’s not 100 degrees outside, we will for sure sit outside and enjoy the patio! I’m really happy to see Athens get new restaurants and to change it up a bit! We will definitely come back!!
Ordered the Vegabond burger. They were out. Ordered the chicken club sandwich. They forgot the lemon Brie that was suppose to be on it. Fries were stone cold. Not the best experience food wise. We’ve eaten there before and it was good…not tonight.
My husband and tried Twisted Root and we were impressed. The food was great and the atmosphere was fun. We will be trying the taco place next.
Took my 2 adult sons there for our dinner meal. The burgers and fries were plenty good. I guess I didnt order my old fashion right because there was no onions on the burger. My only disappointment you could not order a beer at the register where you order your food. You half to walk 3 feet to another register to buy a beer resulting in 2 separate charges to your credit card. I would have given 5 stars if it wasnt for the inconvenience of your drink order.
Amazing food, great atmosphere. Love this place! Customer service was top notch also. Highly recommended.
The Hamburgers are pretty good. They offer many fixings to go on your burger. The homemade pickles are delicious. I got a pleasant kick seeing the salt and pepper shakers. The place offers alot of outside seating as well as inside.
My husband and I decided to try you out for the first time last Saturday. When we came in there were 3 girls behind the counter talking to each other. With no acknowledgement or greeting as we entered they looked at us then keept talking to each other so we went and sat down waiting for someone to take our order , after about 8 min we realize you had to go to register and noticed the menu, I asked the thicker girl what was good that this was our first time there, she replied while looking down reading her phone , points to the menu behind her with out turning and told me to read the menu..I replied I see the menu I asked what was good . She again replied the menu is right there.. rudely again ..I started to walk out then but my husband wanted to try it and as were looking trying to decide shes tapping her fingers and pen on the counter as if we were imposing on her. So then I asked about the pickles and how that worked not knowing if you pay or just get some to try, she tells me theres cups over there..with still no explanation..no one explained anything and although when we finally got our food it was raw..we will never go back..
We heard how good the burgers are here, so we had to try it for ourselves. And Wow amazing elk burgers!! I had the western elk, it melted in my mouth. Bart had the wagyu burger, he was impressed as well.
Great people Good vegan burger very unique. Love the pickles and was Great Margarita. Lovely patio area cool games will definitely go back.
Its pricey and the wait staff can be great or they can be rude. Ive beg there 3 times and I only go because Im meeting someone there. The food is perfectly mediocre and its loud. The acoustics prevent easy conversation. Its not horrible, but its not my first choice.
We had lunch here today the food was excellent pickles were great and the staff was very friendly we will definitely be back
Great burger as always. Been to other locations also. Always get a great burger and fries. Pickles are a bonus!
One of the best burgers Ive ever tasted....but avoid the Mexican restaurant next door. Its trash.
The atmosphere, music, drinks and especially the burgers were AMAZING!!Wish we had one in our small town too!!
I have had a much better burger from local fast food for a lot less money. The tiny piece of lettuce didnt even cover half the patty. The tiny onion present was barely noticeable. The fried pickles could be fried longer and the grease drained off.We will not be returning customers.
Started off bad but the manager recovered it perfectly. I know Togo orders are harder. Ive been in the service industry! I luckily checked my burger before leaving and seen it was made wrong. The manager was very apologetic and fixed it quickly. Breath of fresh air in this town!
Really good burgers glad that they brought one here from Waco. Definitely recommend giving this place a try.
We had so much fun there a few nights ago. Once it cooled off we had a Cornhole tourney. Needs more lighting outside though. Only complaint!
Went for lunch and got the Classic burger. It was delicious and the service was great.
Good food both places, nice atmosphere but all 4 rest rooms are co-shared and they need to make women only restrooms
This was our first experience at Twisted Root. The young lady who took our order was patient, informative, and friendly. She answered all of our menu questions without making us feel rushed. The restaurant was busy as it was lunch time, so I expected a longish wait. That wasn’t the case our food arrived quickly and looked good. I don’t know if our experience was a one-off problem or if this is what other reviewers have referred to as “juicy”. I was disappointed by the greasy mess of both my burger and the fried pickles. The bun of my burger was very greasy, and there was a considerable amount of mayonnaise on my burger. (I like mayo, but it was on both the top and bottom bun.) I used several napkins to try to blot up the excess grease and mayo. I finally decided to eat the top bun only. The whole burger was a dripping mess. The fried pickles were equally disappointing. The breading was soggy with grease, and quite unappealing. My husband found his burger to be greasy as well. It wasn’t a good value for our dollar.
Super nice atmosphere, hamburger meat was to mushy , needs to be where it stays together
Had their Greek burger today and it was AMAZING!!! Cooked just like I asked and was full of great flavor!! The staff is wonderful, Lacy and Cassidy were always there to help if we needed anything!! This will be my go to place for burgers in Athens!
Food was good, music to loud and table set up was terrible. More for the younger crowd than mature adults. I wont be back.
My husband really liked his Western burger. I got the hot chicken sandwich and the sandwich was WET. It was good, dont get me wrong. But I had to wash my hands twice while just eating it. My rings were sticky and coated. It was not pleasant. 😅I ordered a milkshake a couple minutes after putting our food orders in and my ticket sat on the ice cream machine for the entire duration of our meal. When we finished, my husband asked about the milkshake, and finally, a couple minutes later it arrived. However, it arrived with chocolate syrup dripping all over the cup and the table. Just a really annoying experience honestly. 2 burgers/sandwiches with 2 drinks and a milkshake was over $45. 😬
Never had a bad experience or a bad burger here. The atomic pickles are great!!!
Ms. Hayleigh really helped me out with a confusing order. Great team and happy people! Great food on top of it.
I really hate to be so negative and leave such a bad review but I did not have e a good experience here. We ordered loaded fries to go with our burgers and said we wanted them without jalepenos. I told the lady it was wrong when she gave them to me and she looked annoyed and sighed and she passed them back to the kitchen and told them she needed a new order of loaded fries. It wasnt even a full minute and someone else brought the fries back out to us already. I had a feeling they probably just picked the jalepenos off instead of making new ones bc theres no way they made new ones that fast and I was right. As we were eating them they were tasting spicy and then we found little pieces of jalepenos left stuck all inside the melted cheese. To make it worse then i found a hair mixed in with the cheese! So we put the fries to the side and were going to just deal with it after we finished our burgers. Then what do you know, about halfway through eating my burger I pulled a hair out of the meat! At this point we were extremely disgusted. So we got the managers attention and she came to our table and i explained the issue with the jalepenos on the fries first. Then I showed her the hair in the fries and the burger. She was very embarrassed and super apologetic. She refunded our meal. I dont think I will be dining here again due to the fact I was very grossed out.
It has a bar and a decent patio. Burgers are priced well for the quality. Free pickles!
Brooke is a great bartender and OMG THE BURGERS.Delicious food. Great time
Sweet tea was not sweat for your drinking glasses was what most places gives you with coffee, 1 cheese burger with bacon and fries and drink, 1 plane cheese burger and fries and drink. 30 dollars and change ! I want be going back! And not going to check the other place out either!
The western burger was sooo good and the staff was very friendly.
It was terrible.Everything was tasteless.2.50 for a street taco, with nothing on it 6.50 for a burrito that was 95% beans.Margarita tasted like straight lime juice.27$ and change for some garbage.Ive gotten better tacos at dairy queen.
The burger was great and the staff was awesome!
Twisted root was good experience bartender and expo line were big help we worked at other restraunts together
Amazing cheeseburger and fries. Love the gourmet soda fountain
Im not sure if its protocol, but my Wagyu patty was cooked well-done and was dried out. It basically just crumbled under the fork. Yes, I used a fork because I ordered the Millionaire Burger which is an open-faced burger with fried onions strings, bacon, mushrooms, and a garlic aioli. The onions straws and aioli were overly salty(And I like salt). Also, the way the burger was stacked made it hard to eat. As I went to cut into it, all of the onions straws came off with the slide of my knife. I also order cheese fries, which were okay, I suppose. I asked for ranch dressing and never received it. The assortment of sodas is pretty cool and helped to get this rating to a 3/5.
I ate The Western and some cheesy fries. It was awesome!
Great twists on burgers!! Different types of meats offered !! Loved the mushroom burger with the wagu beef !!! YUM!!!!! Will definitely be back !!
We got good food and good service. We need more of that these days.
I was so excited to see that Twisted Root came back to east Tx. I used to go to the one in Tyler before covid shut it down. I just tried the Athens location and was I was not disappointed!
Very nice place! Brooke is definitely a keeper. Very attentive to her customers and has a welcoming personality!
The burger was good, the root beer float was not a root beer float. It was melted soft serve in the bottom of the glass that you had to put the root beer into the glass yourself. All it made was frothy bubbles. It was terrible. They seriously need to learn how to make a real root beer float. Definitely not worth $5.25. Go to Braums down the street for the float.
Really enjoyed our first visit to Twisted Root. We will be back. Ty for coming to Athens!!
Great food! Another new fav!!
Dont go on a weekend night. I get that theyre busy so maybe well try again in a month or so.
I’ve only been here once but that was enough. I spent an hour and $20 in this place. After a half hour of waiting for my food, I requested a refund. After another half hour of waiting, I left because the manager was MIA. I had been told the manager from the taco place would be coming over to handle my refund but they never showed either.
Amazing! The burgers were on point!
I do wish the TVs had music videos or something like that playing, other than sports /news/ or the like
So good. I love the different flavors of pickles!
Great foodGreat staff
Very good, fast service.
The food was great
Best burger in Athens
Very nice people.
Fun clean ,and food food
Love this place
Food is great, but a little greasy. Noisy, but suspect this issue will improve as the weather becomes cooler and eating at an outside table is available. Plenty of options for condiments. Pickles available for free as an appetizer are very tasty. Overall, this is a good addition to the Athens restaurant selection.
Food was good...
Food was mediocre at best. Pretty much self service for everything. Price is high for what you get.
Really good
Total reviews rating 4.3
73 Reviews for Twisted Root Burger Co. 2023:
Review №1
2022-08-13Juicy burgers! I had the Western, along with cheese fries. Husband had the Big Tex burger. Food was delicious and the service was phenomenal! The young man Sam, calling out the orders was so full of energy and made it fun!
Review №2
2022-07-28My kind of place. Burgers with amazing toppings. The only issue is theres not enough room for all their business. Great atmosphere with good music. I remember Weezer, Nirvana, and that the drinks were smooth. 😁
Review №3
2022-08-13The Western burger was awesome the toppings are great good price all around best burger that Ive had out to eat in Athens in awhile the staff was friendly and pleasant great atomosphere
Review №4
2022-07-14We had a large group of friends try out the new venue here in Athens, absolutely delicious! Every single plate brought out was perfect and the alcoholic beverages were so good! Some even ordered the shakes after our meal but I was too stuffed to try them! We will definitely be regulars and we appreciate having a place with this type of atmosphere brought to Athens! Friendly smiling staff and a spotless building.The owner Quincy was the highlight of our evening • all smiles and makes sure you leave with a big one as well!
Review №5
2022-07-27The food is good and the staff it nice. The manager even came by our table to make sure that we were happy with everything. I am impressed.
Review №6
2022-08-09We both had the Buffalo burger medium. It was cooked to perfection at medium. Its nice when there is more burger than bun. Vickie is a big ol pickle nut and it was her first visit. She got excited at seeing the pickle bar. I just like the normal dill. She loved the rest of them. I had fried and she had the string onions. Those were nice and crispy. I missed the Twisted Root root beer I used to get at the one in Deep Ellum in Dallas. They had a different flavor every day. The place in Athens is clean, bright and lots of fun. I will return.
Review №7
2022-09-12Delicious burgers and fresh cut fries with a yummy variety of sauces. They also have a selection of flavored pickles. The wait staff were friendly and personable. The portions were not huge so you wont feel stuffed after. Fun and quirky burger chain!
Review №8
2022-08-14Had to wait forever for someone so take my drink order and watched 5 employees dance by me. Getting my food order doing was no problem. Most employees stood around it doing anything and had to go to 4 tables to find a bottle of ketchup that had any in it. Bus boy was fabulous. Constantly working. Young kid stood around and walk around dancing and didn’t do much to help at all. Fries were not done. Burger was ok.
Review №9
2022-08-16This is the hidden gem in Athens. Opened about June 2022 - so keep that in mind for some of the odd reviews. Burgers, beers, booze, and the best fries around. We live on the east side of Tyler and happened to stop here on the way back from travel. Expect that we will travel an hour just to eat here. Excellent in every way. We enjoyed the wagyu and turkey burgers. Both were excellent. Almost missed this place because of the Yelp reviews.
Review №10
2022-08-02Friendly service, we were greeted as soon as we walked in. Food was so delicious and fresh. Very clean dinning area and restrooms. Fun and upbeat atmosphere.