U-Haul Moving & Storage at Harry Hines Blvd in Dallas

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Phone: +1 972-247-1724
Site: https://www.uhaul.com/Locations/...
Opening hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:8AM–4PM
  • Sunday:10AM–3PM
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Total reviews rating 3.5

61 Reviews for U-Haul Moving & Storage at Harry Hines Blvd 2023:

Review №1

2022-05-26

Incorrectly charged an excess amount of toll fees for my Uhaul rental. Customer service provided no feedback or solution on the matter. Will not be using this service again.

Review №2

2022-05-21

Do not rent from this location.. This is the 2nd time that Ive rented from them that Ive dropped off and theyve charged me in additional day because they said I didnt. I have video where the truck was parked there and I received an email stating that I still had the vehicle. Today I received a bill for 3 day rental when it was a 2 day, no one will help you fix anything. Luckily my bank will.

Review №3

2022-05-12

We were able to get the truck we needed and the process was fast and easy and the woman who help us (sorry I forgot her name) was super helpful and very fast and she even waited for us to get back with the truck, being so close to quitting time. Good experience as far as needing a moving truck.

Review №4

2022-07-06

I had the truck for two day …..just to get a receipt from them about me having the truck for 5 days.not only that ti have all type of different charges on my account with different amount.they must be scammers because something ain’t adding up

Review №5

2022-01-09

Bad staff. Honestly the calling customer service was excellent, but I have to rate it as one star because the guy at the front desk, I don’t know his name but us a big guy, at Harry Hines location was with a bad attitude all the time. He didn’t have the intention to check on his computer the deal I got in the phone with the agent, so he made me call and I had to pay by phone! And not with him, which is ridiculous when he’s in person to help me better. Everything that we discussed , he did it with a gloomy attitude. It felt like he didn’t want customers. Like why are you doing there if you act like is too much work for you? His face and attitude was like he hated his job. Not kind or happy at all. Beside that, they also made us wait too long at the office to get the truck. There was a huge line and the customer service was slow. Definitely I’m Not coming back.

Review №6

2022-04-12

Honestly the calling customer service was excellent.

Review №7

2018-10-08

Excellent service, stopped here to pick up my rental. The truck was already waiting upon arrival. Turned out I needed a larger truck and requested to change. The manager got my new truck in a matter of a couple of minutes. They have any of your shipping needs for purchase. Another 5 minutes and after inspection I was given my paperwork and ready to go. Highly recommend this place.

Review №8

2021-09-18

Disappointing experience. I don’t recommend this location.I wanted to return a 12 foot trailer and extended my rental by one day to ensure I could drop it off with their assistance. I arrived at 10:30 AM and learned that they were closed even though their hours of operation showed they were open and a customer service person told me they were open. The parking area to drop off a trailer is very small and beside a very busy road. I was very concerned that we would cause an accident trying to leave the trailer.Find another location.

Review №9

2021-11-08

I visited this location to help a friend move his stuff in but the experience I had thanks to the manager was about as uncomfortable as buying adult diapers for my mother in law. The manager seemed like she was sitting on a spring and was ready to jump up the moment someone did something she considered out of line. At one point I threw away a medium size Ziploc bag with sone trash into the only trash can i could find and before it hit the bottom of the bin out came Ms manager to tell me that was her trash can and its for office use only. Based off of how the property looked i should have just thrown it on the ground like everyone else did. Ms. manager you need to work on your people skills and be a little more user friendly, your running a business not a prison so please act accordingly.

Review №10

2022-07-07

Love the place I have units here and service is good and employees are there for you