United States Postal Service in Conroe

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Phone: +1 800-275-8777
Site: https://tools.usps.com/find-loca...
Opening hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:9AM–12PM
  • Sunday:Closed
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Total reviews rating 1.7

199 Reviews for United States Postal Service 2023:

Review №1


I’m so tired of them saying that the new drop off box is on it’s way but many months later we are still here!!!NO DROP OFF BOX! I am so close to boycotting this post office and just use anything other!I don’t believe it takes several months to fix a box!There are families that just want to drop off their mail but now they have to take all their kiddos out of the car… enter the post office just to drop off their mail.Can we please just get back our Drop Off Box!!!

Review №2


Location is not always the easiest to get to but you can eventually make your way to it. They offer a lot of options and passport is one of these. After making an appointment online and filling out the appropriate forms it was an easy 15 minute process. Just make sure you are here on time, they will not accept late arrivals.

Review №3


I Did a mail hold until I receive the key to my new mail box and change of address. My Mail has been lost for three months and I never received the mail box key that I paid 25 dollars for it’s been three months and I moved again because the first address was only temporary so I went back to just get a refund for my mail box key I didn’t get I told them I lost my original receipt during my move but I had the receipt from my credit card statement and a screenshot of the original receipt and they rejected my refund because I didn’t have the original one from three almost four months ago this post office needs new workers they mess over peoples mail hold and change of address requests and it doesn’t bother them not a bit they will get an attitude and continue to the next victim. Now I’m out of 25 dollars which may not be much but it was mine and I also haven’t received any of my lost mail which included my new title to my vehicle.

Review №4


They keep delivering my mail to a different mail box and I have important stuff coming in the mail that I have to have and just the other day they gave us mail for a different address that literally said it was important, I really don’t get how you put it in the wrong mailbox all the time!!!! If I don’t get my important mail that’s coming this time we’re gonna have issues that will need a solution asap because I’m sick and tired of having to wait to get my very IMPORTANT mail from whoever they delivered it to and I’m lucky the people that get my mail even give me my mail but lately I haven’t gotten anything for me from the mail people or neighbors around me so now I’m worried. I barely receive mail and we use to get a good bit of mail each time so what’s going on here? Just please deliver my mail to my mailbox!

Review №5


Customer Service is terrible. White guy with blonde hair and glasses extremely rude to me for no reason. Wanted to pick a fight with me and argue with me for a prepaid package with QR code return. He tried to make it seem like he was doing me a favor for doing his job. I already paid for my package to be shipped. He tried to make a simple scan and go process Strenuous and difficult for no reason. If you dont want to work or do your job then just leave. Dont take it out on the customers. If you have send or return a package? Pay the extra money and ship via UPS and FedEx dont use this carrier or location. Its not worth the unnecessary disrespect!

Review №6


I was stressed about getting my passport and saw the lower reviews for this location but it was actually a pleasant experience. If Mr. Robert is working you know things are going to go smoothly and the line will move quickly. He’s super friendly, knowledgeable, and so helpful.

Review №7


They never answer the phone! It either rings the whole time or theres a busy signal when they automatically transfer you to the operator! Customer service needs to significantly improve! I never received my package, someone from the post office finally answered and told me that they delivered my package to the correct address and that the mail carrier may have put it in the wrong mailbox and then they hung up!

Review №8


Every package lately seems to have an insufficient address despite my address being correct every time I validate it. I get normal mail all the time, but packages are always a problem and are late because of it. Seems like someone just isnt wanting to deliver and is making excuses.

Review №9


Seems Im not the only person that has an issue with the Conroe USPS. I moved to Conroe almost a 2 years ago and Ive had a issue the whole time. Ive had my mail held in order receive it only to not be given all the mail that then return to sender or return to sender held for 2 weeks before it was returned. Change my address and received package that was scanned forward with no other scans for a week I then filled a service claim and later the same day package shows return to sender with no updated scans. This is the worst post office I have ever seen.

Review №10


Was on the phone trying to figure out where my package was. A young lady had me on hold, even though it was pretty long, it wasn’t a big deal. I’m in the middle of me trying to figure out how I was going to receive my package and when it was going to make it to my house, the young lady hung the phone up in my face. HORRIBLE customer service.

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