Kerbside pickup
Yes
Walmart Supercenter in Amarillo
Categories
Location on the map
Amarillo, Potter County, Texas, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Same-day delivery
Yes
Health and safety
Mask required
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Repair services
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
Phone: +1 806-342-3030
Site: https://www.walmart.com/store/82...
Site: https://www.walmart.com/store/82...
Opening hours
- Monday:6AM–11PM
- Tuesday:6AM–11PM
- Wednesday:6AM–11PM
- Thursday:6AM–11PM
- Friday:6AM–11PM
- Saturday:6AM–11PM
- Sunday:6AM–11PM
Other Department store Nearby:
Walmart Supercenter in other cities:
Comments (199)
Missing a lot of great products, their not a shortage of the products they just discontinued caring the product. So I just another walmart in town.
Truck parking on the east side. street. 6 trucks at least.Very friendly.Clean. But always needs more stock.
Dirty place. Trucks park on Dallas Street on the east. Inside is dirty.Some fruit and veggies are ok
I have had nothing but positive experiences while shopping at this Wal-Mart. The staff is friendly and helpful, many times approaching me and asking if I need assistance. I have had team-members actually walk the isles looking for an item i coud not find. This is very helpful when time is crunched. Check-out is a breeze andthe last thing you experience walking out the door is a team member thanking you and wishing you a good day.As an extra note, I really want to give a shout-out ot the team-members that work in the Health and Beauty section. They went above and beyond in being paitient and being of service while shopping foor a new cologne. Hats off to you ladies and gentlemen. Verdict: I most definitely will be bringing my businss back to this location.
To my disappointment, cowboy hats were not the first thing I saw when I entered the store, but overall I had a great experience. I went every day of my stay in Amarillo, sometimes more than once! Also, a warning to women looking for mens swim trunks for yourself: get a size bigger than you would in women’s clothes.
Its a Walmart that doesnt stand out either good or bad. Just your average daily shopping experience. Good store to people watch though.😁
They really need to bump up their customer service!! You can never find an associate and when you do they are not helpful at all!!!! And check your inventory...if it says you have e 10 instore then they should be there...went in looking for an item and they had none!!!! Oh Wal-Mart you seem to fail me everytime!!!!
I believe I have written many times about how Walmart is to me one of the best shopping stores. All I can say is that it keeps getting better and better. Keep up the great work Walmart
Clean friendly, nice staff. Although I came in for a curved shower rod, I still made my usual minimal $100 purchase quota. Hahaha. Nice selections and prices are still good. Everything you need in store or online.
One more excellent Walmart, I had the chance of going to a couple of Walmarts and cant complain both Walmarts I visited in Amarillo, Texas have great customer service and most anything available. Good job Walmart 👏
Easy inn and out a lot of self check out. Huge parking. For semi you can park on the street east of Walmart parking lot .
Its Walmart. No checkers and God forbid you might need help at self checkout everyone is always huddled up gossiping instead of working
The service is great since Im the one doing all of the work!!!🤬
This location is pathetic , always low on stock, staff is too lazy to grab shopping carts, no good service, I always have to go to the other side of town to get what I need from a different Wal-Mart
I WENT IN & GOT A WALMART GIFT CARD RELOADED FOR GAS . GOT TO THE PUMPS & THEY WERE CLOSED WHICH RIGHT NOW IS AT 8:00 PM . I CALLED THEM TO TELL THEM THEY NEEDED MORE SIGNS SAYING THIS FACT BECAUSE WHAT IF I WAS TRAVELING ON I-40 & GOT OFF AT GRAND STREET & USED ALL I HAD FOR THE CARD FOR GAS THEN GOT OUT THERE TO THE GAS PUMPS & IT BE CLOSED & I WOULD HAVE TO WAIT TIL THE AM TO GET GAS & PROCEED ON MY TRIP WHICH WOULD ALSO MEAN ID HAVE TO GET A MOTEL ROOM BUT I WOULDNT HAVE MONEY LEFT FOR IT BECAUSE IT WOULD ALL BE ON THE GAS CARD .IDK IF THEY PUT UP MORE SIGNS THO BECAUSE I HAVENT WENT BACK THERE YET . ALL OF THE PRICES HAVE GONE UP & CONTINUES TO DO SO . THEY BETTER TAKE DOWN THOSE WE SLASHED PRICES SIGNS THEY HAVE EVERYWHERE THRUOUT THE STORE 😂
Last minute travel needs supplied by Walmart. Grateful to find what we needed in the pharmacy.
Even though crowded was able to find everything I needed.... always enjoy coming here.
Needed more things there and they have mostly everything you need or looking for. A great place for shopping or walking getting exercise.
I enjoy shopping prices are great and you can find what you need
Went for car parts and frozenfoods : )- found some plant-based products I love!Everything you could ask for...
It is a Walmart supercenter, not a special place to shop or particularly good prices, however, they have most things you might need so it is convenient.
Cashier was very nice at customer service desk!
Its a walmart... as far was walmarts go its OK I guess? You will still hate yourself a little for suffering through the experience, even if you have to.
Walmart is very clean and the workers are great!
I went in simply for a memory card for my professional Canon camera, two of the clerks in the electronics told me that they didnt have it, that they didnt sell them anymore that my camera must be old... But I got online and every Walmart in Amarillo has the exact same one ,they just didnt want to do their job... So my experience was not a happy one.. I dont live in Amarillo kind of glad I dont
This Walmart is prejudice towards people of color! The deli department made that very clear! Then one of the women called the manager for observation, he did nothing. Nothing at all! Out of all the Walmart’s I have been to across this country, this is the first and only one to treat me this way. So thank you lady for showing me there is still segregation in this pitiful state! And the sad part is I’m not the one that voted for the wall. Now I’m all for it!!!! I’ll take off to help and will donate my time for free!
Very nice walmart for shopping and stay night
I can always count on prices thats reasonable especially when youre on a fixed income
Beware: They will not accept any returns without a receipt. If you lose the receipt, they will not let you return it. Not even for gift card. People rarely keep receipts so I feel this change warrants a one star.
Very clean and tidy. Restrooms are cleaned often. Employees kind and helpful every time we need help or a price check. Sometimes hard to get people to answer phones at their stations but I can understand why since most are busy tidying the isles or putting away merchandise. Only a few bad experiences over the years but understandable some people are just having a bad day. Overall a nice place to shop with helpful employees.
Fine for me fine cause I used the self checkout lane. But that store only had two cashiers working and and one of them were 10 items or less. There had to be at least 10 to 15 people with a basket full of groceries in each line.
The super centers are the worst. Terrible moral and no on wants to help you. I avoid going at all cost honestly!!
Went shopping and once I got to the registrars and was checking the gum to see if they here was a sugar free aspartame free gum I began to noticed that I was being watched by the cashiers …btw I diddent steal what I did do is buy and pay for everything and was made to feel extremely uncomfortable please train your employees not to hover fro isle to isle over people that are browsing
Couldnt even get through to parking lot with our motor home . Staff were friendly, helpful. Store freshly remodeled
All I can say I walk in, got what I need. An walk out. Wasnt that bad. Lot of Spanish people that cant understand what your saying.
Super clean store, cleanest bathrooms for a Wal-Mart experience. I was impressed. We found what we came for easily, no organisational issues that we encountered. This isnt a store we come to either, as we were passing through town, so usually its different than other stores. But nope, easy to find things.
Great place that allowed us to rest our RV for the night when all the RV parks are closed. Thank you for the well lit parking lots and open space to safely park. The convenience to be able to purchase the things I need and get the supplies I need as I travel cross country seeing the views and getting to see those members of my family who are scattered all across America.
Dont know what is wrong with self check out on the pharmacy side but machines are turned off and the ones on the other side dont take cash. This leaves only two or three actual cashiers that can take cash and the lined are Long on both self check out and regular cashiers. Last time I just left the cart at the cashiers area and went somewhere else it was too busy and the self check out Dont take cash.
Customer service desk had a long wait and they didnt have a electric cart available. Not only is it hard for me to stand for long periods of time after a heart attack and stroke but when I asked a Walmart associate if they could get a hold of someone to open another checkout. Instead of getting on the walkie to talk to a supervisor. Im told I dont work up here sorry and walks off. Poor customer service :-(
Found what I needed online and then in the store. Easy to determine what to order or pickup
Its what you expect form a Walmart as far as selection and prices. The person ahead of me seemed to be having trouble though. It seemed that the credit card chip reader stopped working just after the card was inserted. They had to then figure out if the amount had be debited or not. Around 10 minutes later another register was opened to take care of the line. They were all nice to each other. I felt bad for the customer though.
Nice place, better than most Ive been too.
Very clean and great service. Lots of parking.
It was a little crowded as could be expected. Not really the people who work there that unnerves me at times as much as it is the people who shop there. Merry Christmas
I went to 2 different Walmart’s but the one on S Grand appreciates it’s customers more than the one on Amarillo Blvd because they have several check out lines going & the one on the on the Blvd had none and this was about the same time of day because I drove straight to the Blvd to get some bulbs. The manager thinks he is saving money but he’s going to wake up one morning and his parking lot will pretty much be empty it’s a same because that use to be a really good store.
Love the clean store!!! And that says alot
Great prices at this location. Beat others Walmart Stores 🤣😂😂. Great place! Recommended to do shopping.
Store seemed clean, just bought ice so not much I can add
Found everything I needed at a fair price and easy to find
I understand Walmart has gone to the self checkout concept but having only two available clerks to assist the elderly and those with children is a little frustrating. I usually self checkout and love the concept but today had a very large purchase.Did not appreciate having to wait.The store was clean. Did not go into the restrooms.The customer service representatives we dealt with were helpful.
If you own a service dog be very cautious entering ANY Wal-Mart. As they do not enforce the law, your service dog could be hurt at any time. There is always pets allowed in.Update 2-22.This store is horrible about having cashiers. About 20 or more self checkout but only 1-2 people to help you checkout. The lines for a actual person are wayyyy too long! They need to add more cashiers.Also they took out the benches to sit on so us disabled or elderly people cant sit and rest while we are there.
Falsely available products on shelves and great customer service
Very little common sense with wal marts staff when it comes to costumer service, very rude greeters and a pandemic of racial profiling. No change can come until the issue is addressed call it what it is....needs more cashiers to tend a register... how can there be 18 registers and only 3 open..mean while you can never find somebody who actually works there department
Great people working here. Pleasant and helpful.
This is the best Walmart in Amarillo. other people might have other opinions and theyre entitled to those. But as for me I love this Walmart. Enough said
My husband who is a disabled veteran takes medication that causes him to pee more often than most. He explained this to the gentelman who was finishing the bathroom cleanup. The man looked at him and told him to go to the front. He almost had an embarrassing accident on himself. I will never go back to this Walmart again.
If waiting in line for 45 minutes to check yourself out because they have no employee registers open, then this is the place for you. I I really wonder why I keep contributing to one of the Walton girls DWI defense. I guess she went to the same Walmart in Amarillo I did, but it drove her to a life of drunkenness.
Friendly staff more important than product.
Had to get a bottle of radiator coolant. I had to wait in a long line and wait for someone to check out a lot of things in the 20 or less register.I will assume that they, like me have a strong aversion to using the self-check out stations. Cashiers still need a job and deserve being given the opportunity to work, but WalMart would prefer to pocket more of the money than employ them.How about a 20% discount to use the self-checkout lanes, at least?
My husband is a truck driver and I ride with him coast to coast. And its a lot cheaper for us to stop and shop for food rather than always eating at a truck atop. I really liked this Walmart. I wasnt sure about being able to part our semi close and called. The woman i spoke to was so friendly and helpful. Also our shopping experience was really nice. So if any of yall are truck drivers this is one to stop at.
Nice big Walmart
Not much to say, its Walmart. They have everything there.
No semis...no truck parking. We need groceries, too. We parked behind the store (where it also says no semis), walk around the bldg to go thru automotive to spend $118 in this Walmart. Semis/trucks bring Wal-Mart ALL the crap they sell but dont reciprocate so we can spend OUR hard earned money in THEIR store. As much as I dislike Target we might have to shop there....
Went to self checkout was going to spend over 70 dollars but in my items I had spray paint. The young lady in the area asked to see my id (which I rarely carry because I dont have a wallet, I just leave it in my car) I was told I couldnt complete my purchase because she needed to see my id. Im 30 years old and look it too. I didnt wanna back out yo my vehicle with my 8 month old son. So I just canceled transaction and left. Cashier should be able to be able to tell the difference because 30 and 18.
Kind of a dingy Walmart. But we got what we needed.
Large selection of many items, many different beers too
Big Truck parking isn’t posted but is easily done. Store is well organized and staff seems nice enough.
They dont have carts for customers the Manger dont care
Useless staff never on checkout always search bags
All electronics are behind a cage and only the cashier for the electronics had the key. Told her twice I just need a phone charger she kept checking other customers out. Every other employee around the area said sorry we dont have keys . First of all if your so ghetto you have to keep everything behind lock and key you need to have more then one key. Truly worst Walmart I have ever been too.
This Walmart is better. They have some kind of new security software where you dont get frisked as youre leaving by their greeters now😁. Theyre fair with prices considering the current inflation rate of December 2021. Associates are much better with Customer service. The variety of products has not improved, only has worsened. Too much bulk, compared to the other stores in town. I understand its partly demographics, but not everyone is Hispanic on the Eastside of town.
The only reason I gave this 5 stars was the great service I received with a return at customer service. When I first walked in with my return, Will, who was disinfecting 2 carts while I was waiting, then proceeded over to several other carts and started disinfecting them. They were already lined up for customer use, disinfected and ready to use. I stood there for a bit then just headed to customer service as the carts were more important to him than a customer. I was over halfway when he started YELLING at me wanting to know if I needed customer service. As I was almost there, I continued on as he continued to yell at me. I understand that disinfecting carts is important, however, ignoring a paying customer and then yelling at them is ridiculous!!
Friendly employees but if I wanted a job at Wal-Mart Id apply for checker. Wal-Mart has enough revenue to help the community by providing full-time jobs. Wake up people!!! Its your community!!! Keep your money in Dumas and every small town in America!!!
If you can go to another Walmart there are many more in this town that . Our town has one on Gem lake road the manager there works hard the employees are hard workers and very polite ready to serve. Same with Coulter and 45th location.
Been going there for yrs. But bad truck drvs have cause a problem these ladt few months. Sincerely hope they dont ban us from staying over nite. We spend a lil change each time
It’s a Walmart. It was tolerable
Always love to go their all the time
There arent many cash checkout lines which sucks since cash is king.
Its a Walmart. Not much to say about it. However it was 90°F today and some crazy people were wearing big winter coats. Some people would not survive Wyoming winters. I get to warm if the temperature is over 60°F. I was hoping to see some other interesting people at Walmart but the winter jackets in summer is all I got.
Very clean and well stocked.
Getting ready for the trick or treaters. Got the good candy.
Everything was easy to locate, store was clean
Its been extremely hard to find employees at any Walmart to help the customer. Your business basically runs itself with the exception of stock. However, I think making sure you have enough staff to help customers is something the owner and managers need to take a look. Kudos for the employees who keep up with stock and keeping the store clean.
They got Minecraft blanket, piggy banks, and toys.
Had to self check out, which I do not care for at all. I had to stop to use their restrooms, they were filthy, liquid all over the floor, one of the urinals was overflowing. Not a good experience. However, they did have the items I was looking for so, thats why they got two stars...
Its always hard looking for stuff because theyre always moving stuff around.
Like most Walmart stores. You get your items and hope the price on the shelf is right for the items you buy. This store has nice employees but prices seem not to match many items.
Employees Are Very Helpful. And I Was Able To Find Everything That I Was Looking For.
Five nights at freddys
As far as Im concerned this is the best Walmart in the country. If I ever walk in there and noticed that they dont have something that I need or dont carry it the next time Im in the store they always have a surplus. I feel like somebodys watching me LOL but hey at least they pay attention. Thank you Walmart I just wish I could walk out of there without spending a hundred bucks LOL.
First time used grocery pickup here, 5lb rice bag was slightly opened. 3rd time, the BBQ sauce wrapper seal was torn all the way around and had a little taken out of it. And cooked chicken seal was unstuck on corner and sticker seal opened.
This Wal-Mart is never stocked up on anything, its a shame that if I go to the Wal-Marts on the richer side of town they have all the things that this one is missing ,Ill be adding photos soon
The pharmacy was extremely helpful getting my needles I had left in Ohio. The insulin does no good with no way to inject it.
Very low on large size mens clothing. Nothing for cooler weather in dresser styles very disappointing. Even wind breakers or long sleeve shirts, nothing in sweats either.
I wasnt familiar with this store because Im a visitor in Amarillo. Once I entered it was easy to navigate through the store. The isles were CLEARLY MARKED so that I didnt walk in circles searching for items. I was even allowed to check my items out in the cosmetic department! Thank you Lisa!
Well stocked and organized. Excellent employees.
As always, they had everything I needed and staff was most polite. Parking was fast and easy and I was traveling in my RV.
They are always thinking that someone will take.
All the scans to go check where card only. Whited in line for 52 minutes, after shopping for 12 minutes. You cannot just run in and grab something and run out. Its ridiculous.
Crowded, as always. We found the items we needed easily and the prices were good. The store was clean and organized. The checkout was quick and painless.
If youve been to one Walmart, youve seen them all right? NOPE.... This Walmart feels CLEANER than some Ive visited, and the door greeter actually looked me in the eye and SAW ME.... Nice change!
I dont like how rudely they announce every 15 mins that thay are closing to make your way to the front & check out. But as far as Walmart goes its just fine...
Shelves were missing all kinds of stuff. They didnt have the mini light bulb 168 in stock but according to their website they had 10, to bad, but the next Walmart I went to had it.
Just like every other Walmart on the planet theyre known for their low prices not their customer service. However I was in and out through the you scan aisle with no problems. I will be returning simply because I dont shop anywhere else theres no Kroger here.
Its improving...I think more attention to the customers would make our situation easier...but overall..its good place shop..
Had to do a return from an online order. Only options is to send it back to debit card used to pay or take a gift card. Had my proof of purchase on my phone, took it in the gift card because I just needed to exchange it and thats not an option. Nonetheless, only took about two minutes at the customer service line and was on my way. Fast and customer friendly.
The shopping experience was nice and I got all I went to buy and much more. The prices were very affordable
We had a very good experience with Walmart employee, James Ramos. Mr Ramos was beyond helpful, kind and just a pleasant person to deal with.He over heard us while we were looking for a particular item and was very quick to offer his help. This item was not in his department. He was not pushy just very genuine and made our shopping experience exceptional.
I used to love shopping at Walmart. Buy it takes so long to check out. They need to hire more checkers.
This store has cleaned up a great deal and no longer looks like a flea market. I am very impressed with the neatness and cleanliness of the store and with the friendliness of the staff. If something is out of order or messed up they are quick to fix it and clean it up. I want to say to the staff you are doing an excellent job !
Its just ok as they do not protect anyone. Employees/customers. My brother died from Covid-19 due to to not enough cleanliness in all WalMart stores.be careful with any walmart. :-((
They have almost everything you need for home or the shop. Open 6am close 11pm daily. Close Thanksgiving and Christmas.
As regular, your convenient store has everything you need. The employees can be rude at times but they are good enough workers. Its organized in aisles, but messy in the clothes. On the other hand, walmart is the place to get your kids satisfied.
They are friendly and in most cases helpful !! They are hard workers too !! I wish there were more manned registers, I dont like the impersonal part !! Your actual cashiers are usually quite friendly and up beat even when they are busy !! I always use the cashiers !! I give them 6 stars !! 😃😃😃
Spent the night sleeping in my RV in the parking lot. Thankful that it is allowed here. Store was clean and found some items I didnt realize I needed when we went in the next day.
The whole place is so clean, and everyone is friendly! All the produce looked fresh and the meat and cheeses looks great too. There is so much variety too. And the pick up tower was very easy to use. I loved my experience!!
Very helpful and kind. Im a trucker. Nice to stop and restock my truck AND be treated with respect. After all, I deliver to Walmart stores in every state in this country. Proudly!!
Almost out of everything, not one employee offered to assist us and we even had to go to the service center 3 times waiting for assistance
Entered and after locating a helpful employee to assist with finding electronic accessories, checked out in rapid time, no line wait at noon. Clean and Organized store.
This is a great Walmart for an overnight stay, while traveling home in our RV.We did ask permission and the manager was super nice. We bought a few things and the store is big, clean and affordable.It seems to be a lil sketchy area but, we had no issues and slept like a baby.
Just wish they had more cashier. I dont like the self check out. I already have a job shouldnt have to go to Walmart and do theirs too. Please help!
Nice walmart supercenter. It has everything need for your house. It has food, clothing, equipment and much more. You can get hunting things as well as gardening. They got a pick up area. They have clean bathrooms. It is all so well stocked with fresh fruits and vegetables. Stop by on your next time you pass it
Thai is a dirty store. People really dont care about their Wal-Mart store and they make it look dirty. Customers are making your store look bad cause they dont take the time to put things back.
Literally the nicest Walmart I’ve ever been to the shelves are stocked and beautiful OMG like seriously a gorgeous clean Walmart God bless this place and keep it like this. MashaAllah.
It was good the employees were nice and I found everything I need.it was also safe I never felt in danger at all.im planning on making Walmart my place to shop
This store has horrible customer service and employees that will lie straight to your face. I know this has been a trying time for the COVID-19 but I bought a pair of states the wrong size right before they stop taking returns because of the virus.. I asked specifically at the door dad when they open up returns again if I keep the receipt will they give me cash back and I’ll put it back on the card and they said yes. Went in to return it today with my receipt to get cash back usually you pay with a debit card they give you cash back anyways and stay reviews and would only put it back on the card. Now I needed the money now to get my husband’s heart medicine. And now I can’t get it because I have to wait days for it to go back on the card. They need to do some training on customer service and if they don’t know the answer not to lie that a customer. And now I’m very angry and my husband could wind up in a hospital. Walmart just lost a customer forever
Holiday traffic but no waiting in line. Found what we needed quickly
Kimberly the cashier was on her way to a break and I was in the toddler section and she took the time on her time off to help me and then Jason in the auto section was so nice to to help me
Very good store when it was opened 24/7. They have absolutely no customer service skills whatsoever. Staff members are not very knowledgeable about their products or where items can be found.
Everyone was nice and helpful, even the lady who let me go in front of her, aswell as the door men and women !
Worst walmart I have ever been to. Associates were too worried about closing time to help any customers. Had attitude as well when asked for help, and was reminded every 5 minutes since 10pm that store was closing soon. Went to checkout 10 mins before closing and was told that register was closed even though I was waiting in line for 5 minutes. THE WORST!
Always stocked. Noones ever rude. I do have to mostly use the self check out or wait in a ridiculously long line. Other than that no complaints. Their staff are very helpful and professional.
The Auto Department at this Walmart go above and beyond to be helpful! The service manager, Brian and Rudy, one of the mechanics were so professional, and when the issue came up they couldnt fix, they did everything to assist in helping me to get it fixed! I felt they were concerned with my safety and I am so grateful! It had made me a forever loyal customer of Walmart!
Just a little before Thanksgiving at the Neighborhood Walmart, my family was in the self quarantine process, we had a few sick family members and needed some Covid defense sort of items. I wasnt exactly sure how to go about retrieving these items being that Im not up to date with Walmarts online services. So I drove up to the pharmacy window for advice. The pharmacist was nice enough, even though they were getting slammed at that time of the day, she was considerate enough of their fellow employees and their customers to take on my small list of necessities to take back to my ill family members. With proper PPE from my end and sincere consideration on her end we were able to keep her co-workers and customers from being exposed, or chanced..for that I am grateful.
Took forever to find an item on the intimate care isle but unlike my store (Coulter walmart), intimate care was hidden in a locked shelf in a corner by the pharmacy and an attendant has to open, take items to the cash out point...come on now! That’s oddly weird.
This store is familiar and stays organized. I usually find the products I wish to purchase. Always glide through the clearance aisle for good deals.
Not the best attitude from employees or managers, nor are they willing to help with a positive attitude. However some cashiers are friendly with smiles. :) As for pricing and availability in products I would give 4 stars
Clean store. Friendly associates. Excellent selection of groceries.
This Walmarts allowed truck driver to park and shop. No over night parking. Most will not let you park at all now.
They have extended business hours that does help those who have to work lateThe store is always stocked with a wonderful selection always on handStore employees are always glad to assist and have good knowledge of locations for items you may be looking forClean and friendly store
People were very friendly especially the pharmacy.
Husband got banned because she said he looked homeless and thought he was going to steal from them. He was wearing a torn pair of sweats and a dirty shirt because it was laundry day. He was going to pick up my meds. I am disabled and cant always pick them up myself so he does it For me.I thought that was rude and demeaning to my husband and myself.
Slowest Walmart ever!Only one lane was open.Don’t waste you time here by waitingon register!Store manager Samuel Ruiz does not care about it. They need a better manager.Not to recommend!
In the past I have had some pretty aggravating experiences at this store, but I have to say that was not the way Sat when I was there. They have recently changed the store around and I dont have my bearings yet, so I ended up having to ask for help. By the time I was done I talked to 3 different employees from different departments. They were friendly and courteous, had the answers to my questions and didnt act like I was a bother. Thank You Walmart!
Stunned! Here we are during the worst snow in decades and the staff looked stunned when I asked if they had snow boots. Lol! Not here, so I went to Rosss and they looked perplexed also. Thank God that Shoe Carnival was right next door. Ahh...Uggs it was! Perfect. Love Amarillo.
My place its there but it was voted in the neighborhood for its 24 hr service now its all about rushing home from work so we can make it on time
Ever since corona and the walmart buy out this store hasnt been the same .however they do sell mask and sanitizer and have people follow you around the store great job wally world i miss the good ole days
Pharmacy needs to hire more people , they are very slow and even when there is a long line they dont bother to open both pick up windows. I understand they have to make sure correct medicine is given but if they cut down on the amount of talking you can clearly see going on the speed could be improved !!!
I was at the wal mart on i40 and grand on January 17 2021 . i was trying to print pictures from my phone and i asked the lady working there a question , she was a short Spanish lady with glasses . she mumbled something under her breath and went to the back to and ignored us. We found a manager and told them what happened , he acted like he did not care. That i why i went to Walgreens to print them.
It was my first time back in at that location wince I fall do to there instructions and denied madical at all along spending nearly 5 hundred on tires and a not her 2 in food itiams
The staff was very very helpful. I went to buy a cell phone and plan and he was extremely knowledgeable and helped me out a lot. He also got me right in and right out. I was very happy with the customer service
I absolutely cannot stand going to this Walmart. I live close by so I come often (unfortunately) at many different times of day and days during the week and they almost always only have 3 cashiers available besides the self checkouts. There are at least 10 workers I see, simply standing around gossiping and the Customer Service Center line is ridiculously long while there are members with “manager” name tags standing behind the counter. As busy as the store gets you would think they’d be quick to attend customers since they don’t seem to be doing anything else.
The lady in the cosmetics department was utterly rude, she proceeded to pick through our basket and state a new policy that anything and everything that is from the cosmetics department has to be in a lock box, for a foot stone. I asked the CSM to get me a manager to speak with and both asked if it was good or bad, what did it matter, I need to speak to a manager! The piss poor customer service has really sunk at that Walmart.
Ive never had a problem with any other Walmart except this one. I shop on the Walmart app for about 5yrs now and I love how it shows the prices at every store near me, great way to find the best sales. I found a remote control lizard that was 14.97 and it said store price was .50 so when I go check out they ring up regular price so 2 managers came to see why am I saying its only .50. The guy manager kept telling me I was wrong cause thats online price and said hes not going to price match even tho its not price matching if it clearly shows that location price. The managers pretend to know how the app works and tried telling me that I was wrong so I called their home office. Turns out I was exactly right and the home office apologized and gave me a gift card. This Walmart is the worst store in Amarillo. Management needs better training and work on better customer service
Nice store, like most Walmarts across the country, every store is almost the same and you dont have to chase things around cause they are all stacked up the same way.
Worker pocket my money. And they did nothing. F ya. Would give 0 stars if I could. Will never go back, no help what so ever. Highly recommend Target.
Not one employee to ask for service . Not a friendly place .
The one in Maricopa is always way too busy definitely needs more people in the returns department for customer service and also on cash registers
This Walmart is nice and the employees are very helpful. But right now they are a little understocked due to the covid-19 pandemic of course. I was making a pot of gumbo and found all the ingredients but one. The most important one there is..lol! Okra. I should have looked for that first. The young lady working in the produce isle called Amigos for me and found that they had it thank God! So heres to you Walmart on Grand! Keep it real!!!
Well stocked, large store.
People dont clean up after their dogs, nobody wears a mask, and has no outside basketball court or baseball field. Its also to crowded. They should have built a baseball field instead of a dog park! It seems dogs have precedence over children!
Its changing to much I dont even like going there anymore . Pushing their agenda on people you cant us cash hardly anymore cant everyone get a credit care or a Debit care its getting really crazy 😵
I went in for 1 item. I went to check out and all self check out were full so, I asked the cashier if he could check me out. He just walked away from me and didnt say anything to me. 😒 very disappointed in their customer service...
Unfortunately I have to give this Walmart a dislike. Things are just so disorganized there pegs are always empty. You never know what you will find and where. There clearence is a nightmare there on the wrong price point, not marked down and when they are never the right price. I try to stay away and visit another one.
You can park your semi on a side street and walk across to load up your groceries.
Money center is unable too cash checks.
Not you standard layout of walmart. This place hade me all over trying to find the things I usually have no problem finding. Literally had to keep asking workers and a few had to look them up to see cuz they didnt know off hand too
Even though you can tell most employees here hate their job you can definitely tell the employees work super hard to prep the store and make sure its looking nice. Their hard work is noticed by its customers
I would not have to have my bags searched on leaving. Maybe you should do away with the self-checkouts rather the stop and search routine that they in effect now
We went in for Bacon Cheddar Burgers and a few other items. The burgers were out of stock, but a friendly lady named Marisela saw us and asked if we needed help, then went to the back to get us some. People like her are what make a store great. 😁
I went to change the oil on my truck. One person approach me and say can l help you and l said yes and he did it for me. He was very nice and telled me what to do. They did a good job for me. Thanks to them.
They had what I needed in stock and the checkout process was speedy and hassle free. Decent store.
Its a Walmart. Nothing amazing or horrifying about it. Pretty handy aside from destroying small local businesses
Good service when I pick up my groceries and the staff is always excellent! They pick out great food items and the substitutions are usually good items!
Walmart is a prime example of practice which in theory works but fails in the real world. Because making everyone wear masks has increased crime. If there is one place that makes me feel uncomfortable, and uneasy walking through the doors it would have to be fantasy superstore. Being told i must wear a mask is funny. If I am forced to wear a mask anywhere other than the medical centers, I will personally cause as much mayhem in that place of business.
This is now my favorite Walmart. Clean store, helpful staff and such a variety of items. Ive only gone in there for a few items so far but they have definitely earned my business.
Long way to walk for truck drivers, but it was ok
Hate they attack you at the door to look at your receipt as they search your cart... Especially since I am there at least once a day
I hate going to Walmart any more I had to take something back and its the worst over hr and called and another lady called and managers was like will get on it and 45 min later
Not much help self check out is a pain entry and exits are backwards this is America we drive on the right side of the road only go there when I hafto
Looking for some cookware. Some decent pots and pans available at Wal-Mart. All under $100. Only one entrance open at the store. Everything else back to normal except the wearing of the masks.
Able to get good meats and cheeses.
The walmart is great ovwr here i was able to get everything i needed. thanks for the service walmart .much love and respect for that
We placed a special order from the deli over a week ago. We go to pick it up today and they claim to know nothing about it. We placed the order with the manager last week because we couldnt get anyone to answer the phone last week and same thing today when we tried to call and check on our order prior to coming to pick it up. Experienced poor customer service both times.
Another huge store with a big selection. This was the first time I used the Walmart to Walmart option to send/receive money. It was easy and it went very smoothly. I especially liked some of the employees in this store. They are friendly, polite and they are knowledgeable. Flower bouquets are a bargain at $ 5.00.
They need to work on greeting Customers better and quit stalking them as if everyone who walks in is a theif. The lady who works in the photo lab was pretty helpful and friendly thumbs up to get other than that it was great.
Thisbwas the absolute horrible experience i have ever had at walmart on grand. What a joke the employees of pick up. What joke never again
I am goin with 4, this time you can find pretty much every thing u need here, except fir the house an car, but u probly can on the interweb by now,any ways 4 stars they dont help you like they use to they use to be friendly as hell but courtesy is something you cant buy
I mostly use the grocery pickup service which I absolutely love. Its top notch! Auto service department has also been great. Only shop inside on the rarest of occasions though. Always had clean restrooms and no issues.
Total reviews rating 4
199 Reviews for Walmart Supercenter 2023:
Review №1
2022-04-16This store totally sucks outside of a couple of employees. The best by far is John Paul. He ALWAYS goes above and beyond. Hes got a great attitude and doesnt treat me like its a privilege to shop at Walmart. Thank you John Paul!! Your hard work hasnt gone unnoticed!
Review №2
2022-04-10The store, in general is in decent shape. The employees are very easy and great to talk with. But, the lack of shopping carts is rediculius. There are LINES of people at the entrance waiting for shopping carts for long periods of time. I have never seen a place that does not keep up with the shopping carts. This has been going on for a few months here. Their shipment of carts that are ordered need to come in. Establish a cycle with multiple employees to do parking lot rounds every 30 minutes. The cameras at the lines are hilarious. Looks right down at the customers. Then, if you self check out too fast, the register requires verification by an employee that you didnt steal anything. This is a management and computer contractors problem. And having stacks of stocking items placed throughout the grocery side during normal shopping hours is a horrible idea also. When you go to United, do you see stock boxes blocking your shopping path? No, they logically know to do it after hours. Trillion dollar company with grade school mentality. Disappointing!
Review №3
2022-05-14This is easily the worst Walmart in town. They constantly argue about prices being different than what they have marked (illegal) and have rude staff. I thought they might have improved over the years, but I was wrong.One time a few years back, I went to return a car battery they sold without charge and they claimed my crippled father and I stole it. They snatched the paid for sticker off it and demanded we go to the automotive department. When we asked the greeter if we could simply walk to the back through the store they detained us for over half an hour.
Review №4
2022-06-05I shopped there today. Went through the self checkout and left one of my bags. Didnt find out until I was home putting my purchases away. Since I live about 10 miles away and with the price of gas I didnt want to drive back if my bag wasnt there. So I called, this sweet lady named Anita answered and switched me to customer service. It would ring continuously then switch back to her. Four times she transfered me. Then finally she asked what items were in the bag, she was going to go over there and find out. Turns out they werent busy, the excuse was that their phones were turned down. Twice she had announced over the loud speaker for them to pick up. My bag was there no thanks to customer service. Thanks to Anita and no thanks to customer service I got my purchase back. When I got to the store there were 4 workers in customer service and no customers. I tried explaining why I was there and could see very quick not one of the 4 cared. I never got one apology it was evident they didnt care. Thank you Anita. They need more people like you working there.
Review №5
2022-06-22Bathrooms weren’t clean. Got a drink from the Grab N Go section. When I went to take a drink later in the car, I found a foul smelling mystery substance all around the bottom of the bottle. I cleaned it with hand sanitizer and a paper towel - didn’t want to waste. Couldn’t get the stink off of it and it totally tasted off from the mess. Had to toss it.
Review №6
2022-04-03As always Walmart is full you walk in there knowing your gonna have rude people, inexperienced cashiers if any problems with children running around like daycare. But on a lot of items its worth the struggle price wise. Sad thing is that the plus size line on Walmart on Grand has pretty much gone down to zero. Plus size people will always exist. We need fashionable clothes people, unless you want want us naked.
Review №7
2022-06-06No carts, said they were waiting for them. Didnt make me feel like she was concerned, had to go to parking lot and get one myself. After shopping, loaded my car, get ready to pull out and was blocked in by the guy getting the cars and when asked to move he said we had to wait. Very disappointed with customer service. Did have what we needed, but wont go back.
Review №8
2022-06-09Went to leave done my own scanning and they tell me I couldnt do it right had to get a refund for sodas never had this problem at the rest will not be going back!!!!!
Review №9
2022-06-30Perfect for getting on and off interstate 40. We are FT RVers and appreciate lots of space for our RV and TOAD!
Review №10
2022-07-03I finally found the pants I have needed for work. I have been looking for 2 months at the different Walmarts. And figured I would try this one and bingo. Thanks for having what I needed. And on sale.