Kerbside pickup
Yes
Westlake Ace Hardware in Midland
Categories
Location on the map
Midland, Midland County, Texas, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Assembly service
Yes
Service guarantee
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Phone: +1 432-694-6626
Site: http://www.acehardware.com/store...
Site: http://www.acehardware.com/store...
Opening hours
- Monday:8AM–8PM
- Tuesday:8AM–8PM
- Wednesday:8AM–8PM
- Thursday:8AM–8PM
- Friday:8AM–8PM
- Saturday:8AM–8PM
- Sunday:9AM–6PM
Westlake Ace Hardware in other cities:
Comments (199)
I find what I need and use the rewards system in special occasions! Love it. Will go back and always go back. Its still great! I found the blade my daddy uses since my fiance and I broke my daddys first blade :/ loved it!
What a fun place to shop and a hidden gem. They are much more than a Hardware store. They have pet items, a Hallmark section, gifts like socks, grills, and pottery for your yard!
Absolutely enjoy going shopping here always a friendly and positive vibes
Pouring rain I ran to grab a tarp to cover up a project. Ran to Ace it was 6:02 people still in line, door open, turned me away. Would have took less then 3 min.
Great place little low on plumbing stuff
They have just about everything I need, are friendly and helpful, and are just around the corner from my home- love shopping there.
I love shopping at Westlake! The employees are friendly and ask if you need help. Very pleasant shopping experience.
Helpful staff not crowded
Didnt have what I needed but had everything else
You will find things here not carried in other hardware stores. The staff is knowledgeable and friendly.
Always have what I need
I went inside I saw that yall had flashlights display..I was looking over them and I went to cashier and ask them question, he didnt answer my and was rude about. So I went to check the tools and tool boxes. Im a mobile mechanic so Im always looking for tools and anything that can make my job easier.As Im doing this a gentleman was following me around and I guess that I was going to steal..This made me feel like I wasnt wanted in the store..Instead of asking me if I need help ..He continously followed..NOW PLEASE I WAS WEARING A TANK TOP AND SHORTS. I EVEN ASK HIM A QUESTION AND HE SAID I GET SOMEBODY OVER HERE TO HELP..NO ONE DID AND STILL WAS FOLLOWING ME. ITS SAD WHEN I NOTICED IT..I FELT EMBARRASSED..CAUSE I WAS BEING DISCRIMINATED. WHO EVER SEE THIS ( HOW WOULD U FEEL THAT HAPPEN TO YOU) I SHOP AT YALL STORE MAYBE 1 OR 2 TIMES A MONTH.MY LAST QUESTION WHAT ARE YOU GOING TO DO TO BRING ME BACK TO YOUR STORE . CAUSE I NEVER BEEN DISCRIMINATIED LIKE THAT.
Clean store friendly staff. I enjoy shopping here
Who doesnt love Westlake?! Always pleasant and well stocked. Not to mention, EVERYONE knows where everything is!!!
Great local hardware store may. It can find everything but its way better than going to the other big stores
Great place!! Very friendly people that always ask if you need help. They always have exactly what I need and more. The BBQ grill section is awesome.
Store has good inventory, and knowledgeable help easy to find
Everyone I asked was very helpful.
Usually has most products you need in pinch new key machine makes it where you have to go to lock Smith for lot of tool box keys or file keys they used to make never buy lumber here always warped if buy large sum of any one thing need to visit Lowes because price is higher here
Well equipped and properly staffed hardware store.
Best customer service in town!
I was completely lost in finding a specific item and the older lady at the help desk (unfortunately didnt catch her name) was able to track down the time and save my day today! That simple interaction has gained a customer.
Excellent customer service! A*
Good place for all your hardware, home & garden, a few pool supplies and lots of good tools👍
They carry different types of aluminum angle iron and flat iron along with all kinds of different parts I have used on building my airplanes
The offerings are not nearly as complete as the big box stores but you can typically find what you want and the staff is courteous and tries to help, even coming up with creative solutions to your problems.
EDDY BOWMAN provided me exceptional service and to be honest he went out of his way to make sure I had the right bolt in hand, love this place because the employees that make it
They have everything in stock, even back in February when the ice storm hit hard, I was able to find the PVC pipe and fittings I needed. They are a good hardware store.
Went everywhere in town looking for plumbing parts after the ice broke a pipe, and everyone was out. Not only did you guys have it but the staff was unbelievably nice for dealing with all the frustrated people. Rhonda was absolutely amazing. I will definitely use you guys from now on.
Been going here for years. They have lots of choices for just about any hardware need, great selection of plumbing supplies and tools. Lots of gardening equipment and plants in the spring, seeds, fertilizer, herbicides, etc. Also in a good location. Staff is usually helpful and knowledgeable. Prices are average. Hope the keep doing what they do. I like shopping local businesses instead of the big Corporate guys. Thanks Westlake for hanging in there! 👍👍
Their friendly and helpful staff make up a little for how pricey they are.
Received excellent service from a manager by the name of Jacob! He explained the ins and outs of necessary tools and how To hang my heavy decor on Sheetrock walls! Common folk like myself definitely appreciate this type of service and learning experience. Thank you Jacob! You deserve a raise!!
They were the only ones who had that difficult to find item that I was looking for. Good quality products.
Great service and price! Very helpful in loading heavy bags of mulch!
For a Hardware Store they have pretty much all I need
A lot of good sales.
People are prompt quick amd well know what they can do if you need help.
Got what we needed, on this day they were doing some remodel so in some areas it was a little harder to get around but very nice people.
I like coming here to get things for the house or a project I am working on since it is easy to get in and out. If I need help there is usually more than 1 person that can help me which I don’t get at the bigger stores. It costs a little more but my time and patience is worth the paying a little more money for what I need.
LOVE OUR LOCAL ACE HARDWARE HERE IN MIDLAND, TX!!! THEY ALWAYS HAVE WHAT I NEED, HELPFUL, COURTEOUS, KNOWLEDGEABLE, ETC... THEY NEVER MAKE ME FEEL RUSHED & TREAT ME LIKE IM ROYALTY & SEE THEM DO THIS WITH OTHER CUSTOMERS AS WELL. THEY OFFER FRIENDLY HELP & SUGGESTIONS & THEY SIMPLE ROCK!!! BEST STORE IN THE ENTIRE PERMIAN BASIN!!!!!
Good place very helpful to find things
The staff was helpful
You can find almost anything here. Fun place to shop. Friendly staff. Ace is the place.
The clerks/cashiers are extremely courteous, friendly and professional. I went in to get a car key made and the clerk went above and beyond to make sure I got exactly what I wanted. Thanks Ace. Sincerely... Customer For Life!!!
Employees are knowledgeable of store n products
Great store with an excellent selection on a wide range of products.
Great customer service. Easy and convenient to get in and out.
They have all the hard to find bolts and screws from chrome to stainless. And much much more! Small town friendly service that will win you over.
Great service, nice clean store
This particular locations staff has always been very friendly. If you have any questions any one of them are more than willing to assist. Theyre prices are a bit higher than other hardware stores but nonetheless its worth the few pennies for the good service.
I like totally love this place although the prices are high. They have the most amazing employees they are very attentive and so positive. Leo is a great asset to this company as well as the manager, and the 2 cashiers I had dealings with really wish I had gotten all of their names. The manager allowed us to enter the store 2 min before closing, and although everyone was ready to go home they all offered exceptional service the atmosphere was so positive. This manager should really be proud of himself and his staff I’ll forever be a customer here. Thank you for the best service I have ever had in retail. Kuddos
Great place for yard work projects and getting windows cut to the size you need. Friendly and more than one register open at a time! Always someone qualified to help with whatever you need. All around good place.
Excellent service, and they have almost everything you could think of needed to make an old house function. They are proud of their goods and selection and it shows in the prices, so only 4 stars. Ace rewards is a terrible awards system too.
Its like a handymans MALL...
Great customer service, they really go out of their way to help.
This is a hardware store. The have parts pieces and all sorts of good stuff.
They have everything you will every need from a hardware store and more. They sell crome and stainless hardware for motorcycle s to special tools. I love this place!
They most generally they have knowledgeable and nice employees. Ive been going there since 1990. Reliable for years.
Feels like a small town hardware store, which is what I prefer :)
Friendly people, good selection. Prices somewhat higher than home depot but easier to get in and out.
There is always someone available to help you when you need them.
Nice clean well sorted store will definitely be back
Had to edit my review from about 6 months ago as there customer service has went down hill
Great location and they know it. So its a little pricey but better then driving across town. But I gotta say they have excellent customer service.and a lily of everything and even some specialty items that even competitors dont have.if yall could lower prices or offer more things with customer perks.but to sum it up good job ace hardware, dont go away
Great selection but somehow has attracted the most ridiculous truck owners. Trucks parked feet from each other in the middle of the rows and in spots that arent even spots.The building is a fraction the size of Lowes and always seems to have just as many employees, never a problem finding help.
Very helpful and polite staff. They seem to always have what I need. The store was just remodeled and they added lots of new areas like pet supplies.
Got my key made for my truck very fast and cheap
Very helping staff . pricier than the big stores but well worth it. Thank u ACE.
Excellent store. Excellent personnel as well. Weol organize store.
I always love going here. Many hard to find items, as well as popular items. Great sales prices. I enjoy being able to find what I need without going into a larger store.
Had everything I was looking for, plus more.
This place was very helpful and has some older style plumbing stuff if you need it, the prices on water softener salt were great!
Everything i needed
Youve gone to the big stores looking for a hard to find item. Now go to the place that has the hard to find items! A true hardware store with people that KNOW their store and their business!
Great employees and a wonderful selection of items.
A great true value store with excellent customer service . I go daily in my job
Jacob G was amazing, he was friendly and was very knowledgable and helped me find all the products that i needeed, i was really impressed and will be coming back again so he can help me.
Good for a quick stop, doesnt have everything here, but for small projects and quick repairs, it is an easy in and out store
Confidently located but not many choices or people to ask for help
Fun, relaxing, they had what I want. I definitely will go back.
Well staffed. well managed. My first choice in home hardware. No Comparisons in (great) service. The ONLY reason I go anywhere else is if Westlake doesnt have what I require in a pinch, or, if I need nuts & bolts... I go to Chaparral Bolt & Supply.
My opinion of Westlake Hardware quickly changed today when my husband hurried to their store to grab some PVC glue for an emergency repair. The store was closing at 6 and he walked up to the door about 5 minutes before 6. Another customer entered the store directly in front of my husband but the employee at the door refused to let my husband in even though it wasnt yet time to close and even though my husband explained to him that he only needed that one item. The product at Westlake have always been more expensive than Lowes or Home Depot but we have always tried to purchase items from them, not only because they are closer for us to drive to, but also because my son worked there while attending college 10 years ago. I just dont think they have the intrigity that I once knew them to have.
Great customer service. Signi g good for finding what I was looking for.
I go to this store every week. Love the associates and appreciate their help!
Always fast to help. Good staff and products. Clean store and very organized
I love this place. unlike some of the other chain stores in town I can walk in ask anyone a question and they will find someone to answer it for me. theres no wandering around theres no not having a clue what youre looking for they always find what you need.
While they dont have lumber, Ive grown up with Ace. I can usually find the odd bits I need, quality tools and friendly help. This location is near my home and my go-to hardware store. They also have unique items not found in other hardware stores, like a small kids section with old timey toys and games.
Ive always been treated good when I shop this place. Place is clean and the help is helpful.
Nearby store to house. Great service. Excellent selection of products! A happy workforce.
Very helpful people. Good selection. Clean store.
The employees there will help you any way they can. Great store with great people!
Able to find items that are not found at Lowes or Home Depot
It may not have the same space and supplies as the bigger stores but they are very convenient and priced competitively. The customer service is also 5 stars
Nice workers, very helpful and knowledgeable. Store smaller, but they usually carry all my home and yard supplies Ive ever needed....
Always find what I need. And always get help when need
Great store. Staff are friendly and can answer any question you have.
Great customer service! Employer named Mandi was of great help to me! Thank you!
These guys are always helpful. They know where everything in the store is and will walk you to it. Always friendly
So much better than Lowes or home Depot. Great staff. Clean store
Bought just what I needed.
Friendly staff, and a good selection. They have recently added a Hallmark section, that is great when you need a quick gift.
Glad they are here. Wish aisles were more clearly marked, to find things.
Great people work here very knowledgeable of what youre looking for very helpful
Love the store, but they have a grumpy elderly Spanish guy that’s always gave me a attitude.. it’s getting old
Friendly people, though its a bit difficult to find some certain items its got a great selection. The associates were not very attentive at all as I spent 20 min wandering aimlessly looking for what I needed (I can only imagine how lost I looked). No one offered to help. But after finally asking someone I was pointed (not walked) to the appropriate isle.
I lived in Midland all my life if youre looking for something a specialty that other hardware stores dont have believe me you might find it here youll pay a little extra and the store is always clean
Westlake is a place to be to find just about anything you need Im very pleased with it
They had everything I needed and then some.
Not so friendly staff when entering the store
The gentleman that was working in the plumbing session was really helpful to troubleshoot to find me a way to make the parts work when they didnt have the exact part I needed I was very satisfied
They always seem to always have what you cant find at Lowes or Home DepotLittle pricey though
Everyone was really helpful in finding products
Always find what I need plus a contractor discount
Nice selection reasonable prices. Friendly helpful employees!
Best place to get home goods, Very helpful staff and personal. Love this place, and they are competitive in pricing
Great customer service. Very helpful staff.
This is the best hardware store to go to. They dont try and drain your wallet they actually saved us like 100 dollars on a repair we made to our house
Great customer service from the young man in the Key department
Great place for screws that you cant find it Lowes or Fastenal.
Easy access to store, able to get in and out fast. Employees are friendly.
Not to bad Easy place to get in-and-out with stuff
Ample parking and the staff are always so friendly and helpful. It is our go-to place for pellet smoker and BBQ supplies and the odd super sale item.
Always a great place to find specific nuts and bolts.
Its always clean, youre able to find things, the employees are willing to help, especially George!
A lit higher then the big stores you will find everything there
We love to just roam around in this store.They have everything you need.The staff are usually easy to find.
Friendly sales associates, Rodney was the greatest! Huge assortment of household needs, tools, not just a hardware store. Like a Walmart based solely on Home goods/repair.
Fast & friendly as always..associates are always willing to help find things.
If yall are going to close early yall really need to post it online.
This is a hardware store with parts and stuff for all sorys of things.
Good for quick home repair parts, though not a lumber carrier.
Always have what you need and super friendly staff always willing to help you get what you need
People always ask if you need help.
Had 10 keys made. Fast great service. Ill diffently go back
Great customer service!!!
Needed some keys made that turned out to be a challenge. Leo did a great job in figuring out the difficulties and getting my keys made.
I was just browsing, and every item I was interested in had no price mark, thus no sale.
Always super nice n ordering online is super easy
Very helpful staff, welcoming and knowledgeable of their store. Had everything I needed.
Excellent store with a large variety and a friendly helpful staff
Disappointed in the staff not knowing their own sale add. I stopped in for some paint not knowing some was on a bogo sale. The clerk mixed the color I wanted and sent me away with one gallon. The paint wasnt cheap at nearly fifty bucks a gallon. Got home to discover their sale add had paint on a buy one get one free. Sure could have used the bogo gallon! What is the point of my ace rewards card? It sure isnt to make sure Im getting a good deal!
Good service and found what I was looking for
Favorite hardware store. Very helpful staff! We visit often.
Clean store courteous service...
Very helpful employees. Knowledgeable and friendly.
Always a good place to shop - clean store and helpful, knowledgeable employees.
Clean, knowledgable, friendly.
Great service. Its worth the slight markup to keep me out of the big chain hardware stores.
Casher dont help
When others are out, I go to Ace, they usually have it
Great store and selection
Very helpful and they are hiring if you are looking for a job!
They sell Treager everything. Good selection.
Ive always loved Ace. Feels like home when I walk in.
Got what i need and very freindly helpful associates
Its a Ace it has what you need
Great fixed our car and go cart.
They have sales. I buy stuff that is in sale.Thats good.
Lots to choose from and excellent service.
Friendly helpful staff, they have a little bit of everything. Cant really complain about anything.
A bit more money than the chains but I like the friendly help and hometown feel. Only thing they dont have is a military discount.
Always great..
Best hardware store ever , cuz they help the ppl
Helpful service and they had reward card sales I bought the wasp spray for 4.99 and the feed for fire ants and other insects for 4.99 original price was 8.99 so some great sales in all areas of the store.
Fast friendly service
Who doesnt love ace they jav everything. Especially when youd like to not have to go into big store.
Had what I needed and faster than home depot
They give little push with coupons cool.
Good service.
Staff is typically friendly and helpful
My favorite store whatever you need youll found it over here
Very helpful and friendly.
Didnt have what I was looking for.The employees werent the brightestI asked them if that had gears of some kind and the didnt know what I was talking about
Very high on prices
Very nice clean well stocked
Found what was needed. No problems and helpful staff.
Found everything I needed-- wear ur mask
The friendliest staff in town
They have it all.
I’m disabled it was snowing afraid to walk to store my slip and fall and hurt myself I asked for outside service they couldn’t help me I need to get online to order what I need.I told them I don’t have a computer such a request I got them back to inform them my problem they didn’t care they couldn’t do it.
Great store with friendly staff!
Nice manager and nice employees.
They have a great selection of hardware
Friendly staff and extremely helpful
Great store for pet food, etc
Went in the store to get a key made and they wouldnt use my blank. Disappointed in there ability to provide the service they post on the world wide webs.
Some prices are a tad high but they always have what you need
Typical hometown store...always someone available to assist anyone
Just stopped in to see if they has a sprinkler pipe adapter I was needing. They did not but nobody else has either
Total reviews rating 4.5
199 Reviews for Westlake Ace Hardware 2023:
Review №1
2022-05-21I have been going to Westlake for 40 years and it has always been like going to candy store for me. But the last couple of times I got clerks that they gave me their opinions they in used & loved. Those opinions have not helped me but cost money I could use elsewhere and kitchen sink is still broken.
Review №2
2022-06-12Always helpful folks ,I usually dont ever have any issues finding what I need here.
Review №3
2022-01-19EVERY time I come in to this Westlake Hardware store in Midland, the service is what I would expect from a well managed store! It is obvious the management cares about the customers. Two separate employees asked me if I needed help to find something. The second one, Daniel, helped me find what I was looking for.Earlier this same day I was in the Odessa store on E. University, which is closer to where I live. I was again reminded why I prefer the Midland location. I was in the hardware section for 15 minutes looking for a screw for my project. No one, NOT ONE employee, ever checked to see if I needed help. I never even saw anyone until I checked out at the register with my single brass screw.
Review №4
2022-03-02Can usually find what I need at this store. Friendly helpful service. The older gentleman can usually help you get what youre looking for.
Review №5
2021-11-28Very helpful and useful place to shop for supplies. Sometimes a bit more in cost. But well worth the lack of trouble you have at the big box stores. People always willing to help you there and go out of their way to do so.
Review №6
2022-05-26Enormous store, with that familiar small town ace hardware charm.
Review №7
2022-04-05Well stocked with gardening supplies, hardware, Treager grills and accessories...many things for home repair and maintenance.
Review №8
2022-02-26You need it or want it they got it. Super nice and informative people. If I need anything I go here to get it.
Review №9
2022-01-01This is our go-to place for everything Traeger. The staff is always helpful and friendly. The store is small but packed full of everything you need. More than the hardware There is also a home decor section with decor and more and a Hallmark section with cards and gifts.
Review №10
2022-05-26Very positive environment, employees are extra helpful and friendly